Despite the recall of the torque converter and replacement of part, it failed again. The vehicle lost ability to use it after a soccer game. It started, but wouldn't drive before loosing all power. It woudn't go in reverse and had to be towed. This is the 2nd vehicle of the same model to do it that I owned. This could have LED to an accident, since I was heading to the interstate with my children in the car. I am concerned the part should be replaced again due to either a faulty part or the way it works with other parts. This is a financial burden on people that own these vehicles.
2004 Ford Freestar transmission complaints
Page 4 of 30: complaints 71 to 100 of 851, newest first, as owners wrote them.
Tl* the contact owns a 2004 ford freestar. While driving at various speeds, the vehicle stalled without warning in a major intersection. The vehicle was able to restart shortly after and be driven for a couple minutes, but the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was unknown. Updated 05/17/16*lj
I bought this car in 2014. It stranded me on the side of the road it wouldn't go in reverse or drive. Finally after 4 hrs I got it to where I could drive it home. Took it to a shop and they said nothing was wrong they had to see it act up. Even though the check engine soon light was on and the light for the transaxle was on the shop said they put it on a diagnostic machine and it showed nothing. So I took it home and it when I drive it it jerks and the RPM's go to about 4000 RPM's before it shifts. I have had it 4 times at a shop and the same thing happened they couldn't find anything wrong. Now it has really gone bad. It no longer shifts you cant get it past 35 miles per hours because the engine would probably blow. I can't take it on the freeway but every shop I took it to said nothing is wrong. I have a year to go on payments on a vehicle I couldn't even drive if I knew this was going to happen I wouldn't of bought it. The dealer I bought it from didn't even tell me that this van had this problem now I don't know what to do. I don't even know if this van is on the recall list or not or is it too late to get it fixed. I started having this problem 6 months after I bought it in july of 2014.
Van just lost all power without any warning while driving down the interstate at 70 MPH. After calling ford I was informed that the recall for the torque converter was done in 2011 and now it looks like the same problem again.
Tl* the contact owns a 2004 ford freestar. The contact stated that the vehicle was taken to the dealer to be repaired under the federal safety agency campaign number: 12v006000 (power train) however, the dealer refused to remedy the vehicle. The contact was then informed that the transmission needed to be replaced. The contact declined. The contact stated that after leaving the dealer, and driving at 25 MPH, smoke filled the cabin of the vehicle. The vehicle was taken back to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
My van suddenly went out of gear and the van lurched forward, while driving at about 35 MPH. Thankfully we were in town, and not going a faster speed or on a major hwy! After coasting to a safe place, we finally managed to get it to go back into gear for a short time. After several attempts, we managed to get it home. It refuses to go into gear now and has been parked since then. I know there has been a recall on the torque converter for this make and model, and those customers have experianced the exact same symptoms as my van. This is obviously a problem with a lot more vans than originally thought and the recall needs to be extended to other VIN #s, including mine.
Tl* the contact owns a 2004 ford freestar. The contact took the vehicle to the dealer to have it repaired according to the federal safety agency campaign number: 13v081000 (seat belts); however, it was repaired according to the federal safety agency campaign number: 12v006000 (power train). After the recall was performed, the transmission fluid leaked and the gear shift hesitated. The vehicle was taken to a dealer where it was diagnosed that the transmission failed and needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 219,000.
Tl* the contact owns a 2004 ford freestar. While driving at any speed, the vehicle jerked back and forth without warning. The contacted received notification of the federal safety agency campaign number: 12v006000 (power train) and the vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer who insisted that the recall repair was performed. The manufacturer was made aware of the failure and stated that the recall repair was performed. The vehicle was not repaired. The failure mileage was not provided.
Tl* the contact owns a 2004 ford freestar. The contact stated that while driving at various speeds, the vehicle stalled without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the torque converter failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the VIN was not included in the federal safety agency campaign number: 12v006000 (power train). The failure mileage was 120,000.
Tl* the contact owns a 2004 ford freestar. While driving 55 MPH, the vehicle failed to accelerate when the accelerator pedal was depressed. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The contact discovered that the vehicle was repaired under the federal safety agency campaign number: 12v006000 (power train). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 142,004.
My car has spent 10 days at ford to be serviced after having the safety recall service for the torque converter performed. The vehicle was behaving unpredictably, sometimes stalling out while idled, stalling out while in motion, sometimes idling with high or low rpms. The dealership took it back in to check the torque converter, they then said it wasn't the torque converter but the throttle body, they then cleaned that and said it's not the throttle body, it's the PCM. The PCM is taking on water from a flawed design of the above PCM where water is retained and eventually leaks on to the connector. This of course is not covered by ford, and can cost up to $1200 to replace. This issue creates a number of different symptoms making it hard to identify the origin of the problem. Causing extended stays for maintenance. This should be rectified by ford and not it's customers as there's no way this flaw can be caused by user error, it's a design flaw that should not exist.
2nd time that this has happened. Was driving when the van started bucking/sputtering/surging. It would die and then fire right back up just to do it once again. Soaked PCM connector was to blame both times. This is obviously a design flaw by ford and needs to be taken care of. I'm glad I was not on the interstate or in the middle of an intersection.
Following the safety recall replacement of my 2004 ford freestar's torque converter my van lost all power while approaching an intersection going approximately 15mph. The vehicle was in motion and there were no indications of a problem (no lights on the dashboard, no odd noises, nothing). The vehicle just lost all power and came to a stop, luckily I was just shy of the cross-traffic. There are major problems with the transmission of this vehicle if it dies after getting the problem part, the torque converter, replaced as a result of a safety recall. Upon bringing it back to a ford dealership to have the replacement part reinspected, I was told there are no codes being throw by the computer and the car is fine. Clearly the car is not fine if it's stalling out without warning while in motion. I'm very frustrated.
I was driving the vehicle and it was raining outside and as I was driving all of a sudden my car just died in the middle of the freeway no warning ,no nothing just died I almost was rear ended, I took it to a mechanic who said the PCM is not sealed properly and got wet and fried out this is unbelievable that ford would see tons of these complaints like I have seen online same problems and put people lives and their children's lives in danger with this poor manufacturing. What can I do ??? Thank you [xxx] VIN unavailable information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Started sputtering, jerking, and stalling PCM was wet causing all kinds of havic lost power going into a turn and almost went into a ditch ford needs to recall this ongoing problem and get it fixed before something major happens alot of people are complaining and ford knows it is there fault and they have a problem but refuses to take care of it.
Torque converter replaced a year ago complete transmission failure almost went into a ditch trying to get it off the road no problem with transmission until I had ford replace torque converter due to recall
I had the torque converter recall performed about 8 months ago. While driving today, the torque converter failed. Ford dealerships replaced torque converters with faulty torque converters.
Accelerating at 35-45mph. Loss of power as engine starts a grinding noise and wont upshift to next gear. Indy mechanic had to replace/rebuild transmission .recall for torque converter was performed by ford dealer prior to problem.
When driving down the road as vehicle appears to shift from drive to over drive there is a shudder in the transmission. I have had vehicle check by a professional repair facility and been advised that the torque converter is bad. This vehicle does not fall under the recall, although I am having the same problem of the vehicles that were recalled. I am hoping that a revision can be done on this vehicle and all others like can be included in the recall.
Tl* the contact owns a 2004 ford freestar. While driving approximately 30 MPH, the accelerator pedal was applied and there was no engine power. The vehicle was towed to the contact's residence. In 2013, the vehicle was repaired under the federal safety agency campaign number: 12v006000 (power train), but the failure recurred recently because the remedy was insufficient. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 162,801.
Tl* the contact owns a 2004 ford freestar. While shifting from reverse to drive, the vehicle suddenly would not accelerate forward. The vehicle was taken to an independent mechanic, who indicated that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact indicated that the vehicle was previously repaired under the federal safety agency campaign number: 12v006000 (power train) in 2012 for the same failure. The failure mileage was 135,928.
Transaxle broke while I was in a fastfood drive thru. Complete loss of drivability.
Had the torque recall done last august by a local dealership, and while accelerating yesterday I lost all control of the vehicle and the engine stalled, transmission is now shot and the PCM is damaged from the moisture even though I had completed the tsb the dealership advised me of. Several sensors kept failing randomly, and would only last about a month.
Stopped at a stop sign and the van would not move. No gears worked. Couple days later, it drove fine. Couple days later no gears again. (and the torque converter was replaced under recall in 2012) now won't start and dashboard goes crazy after the key is out. With all the transmission problems and the wet PCM problems, I can't believe ford doesn't have to recall these van because of the PCM!! This vehicle is a hazard to drive.
Tl*the contact owns a 2004 ford freestyle. The contact stated that while driving at approximately 40 MPH, the vehicle failed to accelerate. The contact shifted to park and the vehicle failed to shift gears. The contact mentioned there was an internal transmission leak. The failure recurred on multiple occasions. The vehicle was taken to a dealer where it was diagnosed that the transmission failed. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
Tl* the contact owns a 2004 ford freestar. While driving approximately 40 MPH, the transmission began to hesitate and slip gears without warning. In addition, the transmission failed to function in reverse. The vehicle was not diagnosed or repaired. The approximate failure mileage was 92,000. The VIN was unavailable.
While driving on the freeway at 55 MPH my vehicle lurched forward drastically and then stalled. I was able to get it to the side of the road coasting as I was in the outside lane. I could restart the car but only go 50-100 feet and it would stall again. I managed to get it off the road into a parking lot and found out the car wouldn't go into reverse. Although I could go forward. I am now being told that there was a torque converter recall for this year and make of car but not for my vehicle. I am being told the transmission will need rebuilt and be at a cost of 3000-3900 dollars. The car has approx. 102,000 miles on it. I was told by the transmission shop this is a common problem with this car even if they are repaired they tend to have problems again. It should be noted that it had snowed a large volume that day and there was a lot of water on the roadway.
Pcm gets wet and causes all kinds of problems! Should be a recall! Can cause vehicle to just stop while driving, shorts out things. Turns lights, radio, etc on even when van not on. Problems with starting when it rains. Cd player and cruise control no longer work, did the PCM fry them too?? Dangerous accidents could happen and I am terrified to drive it but it is only vehicle I have. Please help get a recall!!
Turns out there was a recall on the 2004 ford freestar in 2012 regarding the torque converter. Here it is two years later and it goes out again. This should not happen. There needs to be another recall on the torque converter and it needs to be fixed properly this time before there is a death from the incident. I had two kids under the age of 3 with me at the time and sitting in the pouring rain, in chilly weather, waiting for a ride home was not fun. Fix it ford!!!
Transmission went out while coming home from christmas with family on rt i70 just before hagerstown md. Lost all fluid from transmission causing entire vehicle to fill with smoke. There is a recall for the torque converter I have since been informed that could cause the transmission itself to fail. However the dealer says only the torque converter is under recall and wants $3000 to replace entire transmission! They have not even looked at the transmission to see what is wrong. Their reasoning is that since the fluid came out and covered underside of van then it must be a completely bad transmission.
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