2004 ford freestar towed to the garage due to a transmission issue. *mw the consumer stated he did not receive a recall letter, until after he had the repairs done on the vehicle. The consumer has full documentation that ford agreed to pay for all expenses directly related to the recall even if the repairs were done by a private business. The vehicle had no forward or reverse movement. The torque converter was replaced.
2004 Ford Freestar transmission complaints
Page 5 of 30: complaints 101 to 130 of 851, newest first, as owners wrote them.
Tl* the contact owns a 2004 ford freestar. The contact stated that transmission fluid spewed out of the vehicle and the vehicle failed to accelerate past 45 MPH. The vehicle was taken to the dealer. The technician diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 87,822. Updated 12/09/14*lj the consumer stated the transmission blew out of the dipstick all over the motor. Vehicle came to a stop on a busy interstate almost causing an accident. The dealer would not assist under recall. Updated 10/5/15
. In addition to causing an engine to stall, which may or may not then restart, transmission shift poorly, the vehicle has had erratic power, almost every time there is an inability to shift the vehicle into either forward or reverse. On start up no matter the temp of vehicle the idle RPM is higher than normal in park ! It has been service many many times.. Now our transmission fluid looks like pepto bismol !!
Tl* the contact owns a 2004 ford freestar. The contact stated that the transmission failed due to water intrusion. The dealer replaced the clutch and torque converter, but the failure was not corrected. The vehicle was taken back to a dealer who stated that the water penetrated due to a failed car seal. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 90,000.
Driving at highway speed to halfway [xxx] for a picnic. All of a sudden the van lost all power. Barely had enough speed to coast to a safe spot. Even then there wasn't enough room on the shoulder. Driver side was hugging the white line...... Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Once again, ford refuses to acknowledge their vehicle defects. Our third row rear seat will not lock in place. The floor latch is corroded and broken and our children can no longer safely ride in our only vehicle. Ford recalled many other freestars for this exact same problem but refuses to include our vehicle despite the similarities. Our vehicle has now broken down on us numerous times due to power train issues (later recalled), transmission issues (later recalled), and now this safety issue. I am extremely disappointed that they continue to disregard safety for their customers.
The transmission went out all of a sudden and we could have had a accident and get hurt..there has been a recall for our 2004 freestar and we never got it because no one sent it out..we need this van fixed as soon as possible..we are retired and live on a fixed income and we have no way to get or meds or food or doctors appt..we need your help asap.
Tl* the contact owns a 2004 ford freestar. The contact stated that while attempting to park, the transmission failed without warning. The vehicle was taken to an independent mechanic, who diagnosed that the torque did not pump the fluid, which caused the transmission to fail. The contact was made aware of a recall notification of the federal safety agency campaign number: 12v006000 (power train) however, the vehicle was not included. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000. Updated 08/28/14*lj the consumer stated he did not receive the recall until after the transmission failed. The dealer replaced the torque but not the damaged transmission. 20 miles after the torque was replaced the transmission failed completely. The consumer stated the bad converter which caused the transmission to fail. Updated 09/17/2014
We replaced the torque converter about a year ago, on our own; we were not familiar with the recall on that part. The van started to exhibit same issues a few weeks later. We went to the dealer where we learned of the torque converter recall. Dealer stated that this time, it was a bad transmission, he informed us that due to us paying out of our own pocket for the torque converter, he would take that money off of the price of replacement transmission; we had issues with that deal. Now, about a year later, the van would not go into gear. We took it to a dealer who gave us a hard time with the three year warranty which came along with the replacement transmission; the van was at the dealer for over two weeks. Once we agreed to pay out of our own pocket, we were told that the wiring between computer and transmission was dirty; they stated that it was now fixed. Now three weeks later, same issue; we took it to a mechanic who found water in the computer.
Tl* the contact owns a 2004 ford freestar. The contact stated that the vehicle lunged forward violently and stalled. The contact mentioned that the vehicle failed to shift into reverse or drive. The vehicle was taken to the dealer. The technician diagnosed that the torque converter needed to be replaced. The contact was not included in the federal safety agency campaign id number: 12v006000 (power train). The dealer stated that the repair was completed under the recall before the contact owned the vehicle, however the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 172,000.
Car history: the transaxle light has gone before when we travel through vt mountains, but turning off the engine and letting it sit, and restarting it, the light would go off. Upon getting home safety, our mechanics didn't find anything to repair and so left it be, and would only sometimes see it when we traveled through the vt mountains, a few times a year. All recall repairs were up to date. There were no other symptoms. Incident: as we nearing the top of a mountain, the transaxle light came on. Unlike the other times, the transmission suddenly failed to be in the correct gear, so unlike the other times, we were very concerned. We pulled over immediately, and as we reached the shoulder smoke began pouring out of the vents. We quickly evacuated our kids, and as we were getting them out we noticed that there was already fire coming from under the hood, near the windshield, on the passenger side. We are so glad our kids were awake, and able to unlatch their own child carseats, and able to get out quickly. The fire spread to the entire van, consuming everything, at a great expense to us. (and others; our accident blocked a significant amount of traffic for about 3 hours.)
Tl* the contact owns a 2004 ford freestar. The contact stated while driving approximately 25 MPH, the engine stalled without warning. The vehicle restarted and functioned normally however, the failure occurred twice. The vehicle was repaired under the federal safety agency campaign id number 12v006000 ( power train) but the remedy did not correct the failure. Additionally, after the vehicle was repaired fluid was leaking from the transmission. The manufacturer was notified of the failure. The approximate failure mileage was 97,000.
2004 ford freestar. Consumer writes in regards to vehicle torque converter recall notice. *smd the consumer stated the transmission failed, as she was driving. The vehicle had to be towed to the dealer. After the work was completed, the transmission light continued to come on and go off. Also, the transmission was slipping when the converter was engaged. The consumer then received a recall notice in the mail, regarding a problem with the torque converter. The vehicle was taken back to the dealer for the recall work. However, in the winter of 2013, the transmission failed again. The vehicle was to a local repair shop, where they kept the vehicle for three weeks. The mechanic stated the original converter, was still in the vehicle.
Hello my wife and I were driving on a highway at 55 MPH,and out of nowhere the transmission failed I:e no notice just quit working.wehad to have it towed back to the nearest town and to spend $3900 to have it repaired!!!@ months later it went out again?/ford needs to step up to the plate and repair this transmission at no cost to the owners.I did alot of checking on this problem on the internet and found hundreds of articles about other people having this same problem wit there 2004 and 2005 freestars.do I have any recourse in this matter ? [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
In good weather without warning the engine stalled in traffic. Restarted, but the engine ran extremely rough. Also the transmission would not go into reverse. Managed to get to a independent service shop. There the technician found water in the PCM. Dried out PCM and car ran fine. Then the transmission light came on. Now they found water in the transmission connector. Two weeks later the car would often not start, and when it did the transmission would not shift out of first gear. On our third visit they replaced the throttle position sensor (tps). One week later same symptoms, this time tps and mass airflow sensors have failed. The problems are all related to the wet PCM! Recall this car, now!!!!!
First time;while driving around a curve going approximately 40 miles per hour, the engine shut off, and lost power, and steering. Engine light came on 2nd time; engine bucked at about 40 miles to 50 miles per hour, then the engine shut off, and lost power and steering. Engine light came on 3rd time; same as the second time, engine light came on. Went to a mechanic who stated that ran the engine on computer, and the code:po741 came up, tcc clutch performance. Was told to go to ford for this because of current recall. Went online to ford, and our VIN came up for torque converter replacement. Awaiting appointment on tuesday, june 3rd. At ford dealer.
Rpm's surge, loss of power while driving, already had recalls done and still having problems, trans axle light comes on when doing highway speeds., I think the recall needs to be on the electrical system and where the main computer is located. The main computer is right beneath the awning for the wiper assembly...lots of potential water damage and many unhappy customers. This is supposed to be a family vehicle and it is more like driving a ticking time bomb. I would hate to be on the highway and the vehicle just suddenly stop. Not good ford!!! Not good!
Problems with engine since 2005 with jerking, sputtering, engine lockup. Transmission locks and jerks, airconditioner stopped cooling and won't hold freon. Electrical issues also......has a mind of its own! Several trip to the ford dealership, was told "could not diagnose, bring it back if it does it again, we can't find anything wrong with it". The issues are sporadic. Drives fine one minute, next thing you know you are stalled on busy hwy. Not enough space to list "expensive" problems. Extended warranty? That's a joke, waste of $. Scariest issue is when it locked up while driving. Lost complete control of steering, acceleration, etc. Was stranded in middle of road. Have disability, very scary & frustrating especially since my husband bought it only a year old so kids and I would have a "safe" vehicle. Did not take back to dealership since they'd probably say " can't diagnose". Purchased a rebuilt engine had small town mechanic put it in. Problems still going on. Since there are still so many problems with engine, transmission, electrical, and no air conditioning, I'm afraid to drive it more than 5 miles. It is a very expensive lawn ornament. Fyi, my husband had just had to replace the engine in his ford vehicle a month before mine went out, had to sell his vacation time for 2 years in a row just to keep those fords running for our family...he's a public safety officer. Ford sold be ashamed. (dates are approximate, paperwork packed up from a move....sorry:-) )
In november of 2013, our 2004 ford freestar quit working. Yes, we had the torque converter recalled and put on back when they had that recall. November was the first time we had this happen to our car. It was raining, and our car would not go into gear, it quit working. What made this bad is that it was on the freeway! My husband put it into neutral, but we still did not have steering capabilities and managed to get us over to the shoulder. We had to be towed to a dealership. The dealership then stated that many people were having the same issue with the electronics getting wet, so he dried it, then let it set for a couple days and caulked it. We thought that would end those problems. Not. (note: this had cost us 450.00) then less than 2 months, the same exact thing happens, only this time we are stuck in a shopping center and could not get our car into gear again. We took it back to the dealership to which they replied that we needed a new electric module. How much? $1500.00!!! In less than 2 months, we spent almost 2,000.00! This was done in february. Here it is now april and guess what? The same exact problem is taking place again!! We are not alone, there are many people facing the same problems we have had, look around at the boards online and you will see that everyone has the same issues!! Some investigations need to be opened or reopened as this is not resolved and lawsuits will be filed if someone gets hurt.
2004 ford freestar. Consumer writes in regards to transmission torque converter recall notice. *smd the consumer stated prior to the recall, the torque converter failed. The repair cost was $1,180.83. The consumer requested reimbursement. The consumer asked the dealer was the part installed defective, and he stated it probably was. The consumer received a refund check. However, he was concerned about the part being defective.
Wife went to make a left turn at 2 state highway intersection. Upon accelerating the van failed to move causing her to be stranded in the middle of this busy intersection. Several attempts of shifting finally made it into parking lot. Towed vehicle to transmission shop to be told it is the torque converter probably a broken spline. Of course this VIN# is not part of the original recall even though it has the exact same symptoms and result.
I was driving on the interstate when suddenly without warning the transmission was no longer engaged and it resulted in complete loss of power and I had to coast to a stop in freeway traffic and try to get to the side of the road in time. Semi trucks were whizzing past me at 75 MPH. I bought this vehicle from the ford dealership in abilene, tx about one month ago and was not told about any recalls to the torque converter. This could have easily resulted in my death. I am highly pissed. Why the hell didn't the dealership replace this before selling me this vehicle for 7k? And what will be done about dealerships letting vehicles drive off the lot like this when they knew about the recall and did nothing and said nothing.
Tl* the contact owns a 2004 ford freestar. The contact stated that the transmission would independently switch gears. The vehicle was taken to the dealer, who stated that the transmission would need to be replaced. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 126,000.
Just purchased this used 2004 freestar. Within days the engine would fail while driving. Transmission shifting issues. Not starting. Etc.. Had transmission replaced before knowing of recall on that item. Still had the issues. Pulled out PCM and it was filled with water. Installed new one. I live in florida. Rainy season. Issues happened again within a week. New PCM removed and was filled with water. I myself found the service bulletin about the issue as well as several complaints by owners on the internet. My local dealership walker ford swept the issue under the rug and wanted to charge $900 to find the leak. I showed them the bulletin that they were un aware of. They would not replace my PCM without charging me again. Went to another dealership and paid for new PCM and told them to perforce service bulletin. Seemed fine until last 6 months. Starting to stall a lot. High hum when accelerating and turning. More research online and I found 2 more recalls on vehicle. The PCM issue should be a recall. Find out how to permanently fix the issue and perform it for free with a new PCM.
I received recall on my freestar in 2012, on the torque converter, it was fixed but had started to slip shortly after getting it fixed. 16 months later I found myself without any power. I took it to shop and was told it was on recall but since I had it fixed 16 months prior that it no longer was warranted. If they replaced the torque converter with a "fixed" one then I should not have had trouble so soon. Ford is wanting me to pay 1800 to fix their mess up.. I wonder what my rights are?
Tl* the contact owns a 2004 ford freestar. The contact stated that the vehicle was repaired under the federal safety agency campaign id number 12v006000 (power train). The contact stated that after the repairs and attempting to shift into drive, there was a sudden loss of engine power. The vehicle was taken to the dealer for diagnostic testing, who stated that the transmission failed due to a faulty torque converter. The failure was reported to the manufacturer. The approximate failure mileage was 90,945. The consumer stated the replacement torque converter failed. He stated there were no problems, prior to the replacement. Updated 02/05/14..updated 02/06/14 *bf updated 02/10/14 updated 2/12/14
Took van into dealership per recall for torque converter. Received vehicle back 3 weeks later. Heard a ticking noise that progressively got worst. Made a appointment to return vehicle to dealer and the transmission completely went out as described in recall. No gear engagement in any gear forward or reverse. Of course the dealer said there was no relation to the recall and the recall was performed. Even the symptoms were exactly as described in the recall description of what would occur if the recall was not performed. Ford denied any assistance. The dealership offered us a labor discount if we purchased a transmission yet no warranty for the work unless it was a ford remanufactured transmission at 1800.00.
Purchased used vehicle from marshall used cars in sacramento, ca, where reside currently. Purchased 05/2011, paid full no loan at time of purchase. Purchased add. Ext. Warranty which was 6months. From the dos til present date; I have paid, and was mislead in all the insurance covering major defects, owner(me) had came out of pocket paying for service to fix warranty parts. Now this is the current and serious issue. I am disabled, I have a disable child. My vehicle was reported under VIN to ford corporate to notate for service to be check and worked on at local ford dealer. Complained about multiple (4) issues. Dealership mislead me, and did not perform work. Only work they did was replace 1 recall 10/12. After recall service I (owner) recall manufac. Made claim, again and then went to dealer. I was turned away...and told to do normal maintenance before putting a service claim in. This is a problem. I am not ignorant to the anatomy of a vehicle. I am very literate on understanding vehicle operations as well as maintaining maintenance. I can say this because I believe I should be aware of every issue so I wont have a disabled vehicle. Vehicle mileage applied from the date recall replaced 5800 within the time til I made another claim in oct 2013. Took vehicle in, told to check everything. Did. Brought vehicle back and vehicle was in service dept for week which rolled over to nov 1, 2013. Vehicle was dx and found to be the same thing I made a claim about. Vehicle has a defected recall part. Part was not replaced. And owner is now left with a defect recall part, plus more damage on other parts related to torque converter, fuel line, 3rd bench, front r-wheel hub. I have multiple health appts to maintain for me and my child's disability. My children need to get to school, and I missed legal appt dates from court.
Vehicle began to lurch, and lose pulling power. Engine continued to run, but vehicle had moments of loss of pulling power. Rpm continued to remain the same.
Tl* the contact owns a 2004 ford freestar. The contact stated that while driving approximately 25 MPH, the vehicle independently engaged into neutral causing the vehicle to stall without warning. The failure was recurring. The vehicle was towed to the contact's residence and had not been inspected or repaired. The manufacturer was made aware of the failure. The failure mileage was 55,572.
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