2016 Ford Fusion Energi: check engine light

Filed Dec 19, 2019 · Electrical, Visibility · 45,000 miles · IL

Tl* the contact owns a 2016 ford fusion energi. The contact stated that the defroster and windows were inoperable and provided low visibility. In addition, the check engine, side impact, and electronic malfunction warning indicators were illuminated. The vehicle was taken several times to roberts motors, inc. (4350 n alby st, alton, il 62002, (855) 999-5497) where it was diagnosed that the computer module and wiring needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and did not assist. The failure mileage was 45,000.

Filed Jul 28, 2018 · Acceleration, Driver assistance · 13,500 miles · UT · 1 injury

On july 4th 2018. I was driving down freeway at approximately 74 miles per hour, my vehicle decelerated abruptly down to about 40 miles per hour then down to 20 miles per hour. Steering wheel become tight and practically locked into place. This portion of the event occured withen two seconds at most. The check engine light came on and the console screen on. The left side of accelerometer displayed multiple messages stating my safety systems where not available, adaptive cruise control was unavailable, forward collusion warning was unavailable, rear parking cam unavailable, parking sensors, unavailable, hill assistance unavailable, these where the ones I read while trying to make avoid a collision but other messages continued to display on the screen. Altogether the event in which the deceleration and messages displayed one after the other, in rapid succession, took place inabout 5 to 10 seconds. The sudden deceleration of my vehicle, from 74mph to 20mph forced a large white SUV. To quickly adjust lanes and force two other vehicles to move as well in order to avoid an accident. One vehicle was almost forced into a concrete wall but was able to stop, the cars behind had started to manuver around as well. I the driver was able to correct themselves quickly and continue on. My vehicle was unable to accelerate past 20mph. The exit was close, my hazard lights appeared to be be working, and vehicles where paying attention to my vehicle. I took the opportunity to move the vehicle off the free way and park it at a gas station. With the holiday, I couldn't find any open repair shops. While I waited for a ride I found several forums discussing this is a common issue with the 2016 ford fusion energi. After about 12000 miles the throttle body needs to be replaced. Sense then I took mine to get fixed, the issue and fix, was replacing the throttle body. Ford won't recall!

Filed Jul 24, 2017 · Electrical, Engine · 15,735 miles · CA

1) first issue happened 2/20/2017 odometer 7,036. Dashboard lit up, trac control, engine light, brake, message to pull over, loss of power and at freeway speed, got over shoulder safely. The onboard diagnostics system detected engine misfire, transmission related problems. Brought it in for service and couldn't duplicate issue. Nothing fixed or repaired 2) second time same issue happened 7/21/2017 odometer 15,736 going up a hill west bound on mccall, loss of power and almost got rear ended by a couple of vehicles. Vehicle is in service as I fill this out.

Filed Jul 5, 2017 · Acceleration · 11,000 miles · CA

Vehicle lost power while cruising around 70 MPH on freeway. Dashboard displayed a wrench icon and instructions to "refer to manual". All displays, climate control, and entertainment system still functional. Vehicle had minimal engine power, not enough to accelerate or maintain freeway speed but enough to exit freeway and pull over into a parking lot. Turning car off and restarting after five minutes restored all normal function, but check engine light turned on. Car functioned normally (aside from check engine light) the next day and was driven to dealership for check engine light diagnosis. Diagnosis was a broken electronic throttle body, described as a "known issue", which was replaced.

Filed Aug 29, 2016 · Acceleration, Engine · 4,485 miles · CA

Tl* the contact owns a 2016 ford fusion energi. While driving 10 MPH, the engine light illuminated. The vehicle was taken to a dealer where the throttle body was replaced, but the issue recurred. The vehicle was taken to be repaired. The manufacturer was made aware of the issue. The failure mileage was 4,485.

Filed Jul 27, 2016 · Engine · 3,800 miles · CA

On 7/26 my 2016 ford fusion enegeri with 3800 miles acted oddly awhile at a red light. When I attenmped to accelerate it surged forward and soon after an icon that looked like a submarine ppeared on my dashboard. I had just taken the vehicle in for it's first service at 3400 miles. The specific visual was an engine light that looked like a submarine it was not a wrench - when I brought it to galpin ford, where I purchased it, I was told it would be a week or more because of a 2-step process to diagnose and were backed up. I asked for a loaner. They said no. I called ford corporate if they could be of assistance( they knew of issues with this model) they claimed to need a diagnosis I went home and called galpin & ford customer service. They at around 3:00pm I was advised by galpin that the vehicle had been repaired, it was "just as they thought"- a throttle issue .they claimed to have done an eec test with code p2112 and replaced the throttle body. I asked what other diagnostic tests were performed and was sad tp see only a basic "report card" -fluid levels and tire /brake wear - when driving the car home, it was not performing the same- not fluid - a strong floor vibration near the accelerator, and driving very rough. I called galpin to complain intend to bring the vehicle back to them or to another authorized ford dealership after I speak to ford customer service. I need to have the vehicle thoroughly inspected because I am not convinced they did a thorough inspection but assumed because of prior throttle problems, that was the issue. Curiously when researching the throttle issue, there are specific references to a wrench icon --- there was never a wrench icon on my dashboard. It is extremely troubling to have a new vehicle with only 3800 miles perform so horribly- it does not currently feel safe to drive

Filed Jul 26, 2016 · Engine · 3,800 miles · CA

Took vehicle in for first service at approximately 3400 miles. At approximately 3800 miles vehicle was acting peculiar when stopped at red light vehicle made noises it had never made before and when light turned green & accelerated it surged. That is when I noticed a check engine light and called galpin fored service dept where vehicle was purchased and rought in asap. They are telling me it may be a week or more to determine the problem and were unwilling to provide loaner. I contacted ford and filed a complaint with corporate office - I was provided with case # cas10146642 0 when you go online it is clear this is a known defect with the vehicle and disturbing that they were unwilling to provide more assistance.