The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while reversing at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle failed to stop immediately until the parking brake was applied. The brake warning light was illuminated, and an unknown message was displayed. The vehicle was towed to Pep Boys, who related the failure to the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 200,000.
2010 Ford Fusion Hybrid brakes complaints
Page 2 of 4: complaints 11 to 40 of 98, newest first, as owners wrote them.
The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving 20 MPH, the brakes became inoperable. The contact had to slam on the brake pedal for the vehicle to stop. The Service Advance-trac, brakes, and check brake system messages were displayed. The contact researched online and discovered the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the VIN was not included. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.
The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while driving in a park lot and attempting to stop the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. The contact stated that the brake pedal traveled to the floorboard. The vehicle was driven to the dealer where it was diagnosed and determined that the brakes needed to be replaced. The vehicle was not repaired. The VIN was not included in the federal safety agency Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC). The manufacturer was not notified of the failure. The failure mileage was approximately 162,000.
The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving 7-10 MPH and depressing the brake pedal, the brake pedal felt stiff. The contact stated that while depressing the brake pedal harder, the vehicle hesitated to respond, causing the braking distance to be extended. The ABS warming light and several other unknown warning lights were illuminated. The contact resumed driving; however, the failure worsened, and the vehicle failed to stop. The contact engaged the electric parking brake, and the vehicle stopped. The vehicle was towed to the dealer, where it was diagnosed that the ABS module, Part Number: BE5Z2C219H, had failed and needed to be replaced; however, the dealer informed the contact that the part had been discontinued. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part had been discontinued and the VIN was not included in a recall. The failure mileage was approximately 200,000.
The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving 25 MPH, the brakes became inoperable. The contact stated that additional pressure was needed to depress the brake pedal while slowing down and stopping. The parking brake and ABS warning lights were illuminated. The contact stated that the failure was related to the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was towed to the local dealer, where it was diagnosed and determined that the failure was due to the ABS. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who determined that the failure was due to the ABS. The manufacturer was contacted and opened a case. The failure mileage was approximately 130,000.
The contact owns a 2010 Ford Fusion Hybrid. The contact stated while slowing for a traffic signal at approximately 20 MPH, the ABS and several other brake warning lights illuminated. The contact depressed the brake pedal however, the vehicle was not slowing down as needed. The contact stated that the brake pedal was depressed down to the floorboard. The contact stopped the vehicle by engaging the parking brake. The contact had the vehicle towed to a non-manufacturer dealer who diagnosed the vehicle and determined that the ABS Hydraulic Control Unit needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to the federal safety agency Campaign Number: 19V904000 (Service Brakes Hydraulic) however, the VIN was not included. The failure mileage was approximately 120,000.
The brakes on my 2010 Ford Fusion hybrid, occasionally stop working, and the brake pedal, Has to be pushed harder and further than usual for the brakes to engage. This creates an extremely dangerous situation for anyone driving the vehicle, and any other vehicles sharing the roadway near my vehicle. The vehicle was not involved in an accident, but very easily could’ve been. After the first time this happened, I replaced the brakes on my vehicle, however, that did not fix the issue. Upon further research, I found there was a Ford safety recall (19S54) on 2010 Ford Fusions for this very issue. The problem I am having, is caused by a valve within the brake system's hydraulic control unit sticking open, forcing the driver to push the brake harder and further than usual for the brakes to engage. Ford recalled more than 600,000 Ford Fusion, Mercury Milan, and Lincoln MKZ sedans from the 2006 through 2010 model years for the previously mentioned problem under Ford safety recall number 19S54. My vehicle is having the exact issues addressed in Ford safety recall 19S54. For whatever reason, my Ford Fusion is not listed as an eligible vehicle to be fixed under Ford safety. Recall 19S54 even though it falls within the make model and year of vehicles affected under the recall. I’m assuming my vehicle isn’t eligible simply because it may have been manufactured in a different plant than the one listed on the recall? However, I am experiencing the exact same, extremely dangerous, safety issue documented in the recall, and my vehicle otherwise fits within the parameters. This issue has created an extremely dangerous situation for my family, and others on the roadway. I would appreciate your help in getting the issue fixed under Ford safety recall 19S54. I already spoke to Ford customer service, and the representative stated they couldn’t do anything unless the federal safety agency advised them the issue needed to be taken care of. Thank you for your time and consideration!
The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving 20 MPH the vehicle lost braking functionality. The contact depressed the brake pedal and regained some braking power. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic who topped off the brake fluid and informed the contact to return in a week. The contact returned to the mechanic and the brake fluid was still full however, the failure recurred. The contact referenced TSB: 09-22-11 (Brake Controller) as a possible solution to the failure. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline. The manufacturer was contacted and filed a case. The failure mileage was approximately 110,000.
The brakes are acting in the same manner described in the previous recall issued by this agency. My vehicle was manufactured at the same plant as the previous recall for the same problem. I am at a loss as too what it will take? Will it take more loss of life? Get off your ass and do something!! Thousands of people are experiencing the same problem open your eyes and do something!
Advance Trac light and brake light came on without any notice and lost ability to brake. Was able to use parking brake to avoid any collisions. There have been 0 issues before this that would have given me any advanced notice of this. After a Google search I found that this is apparently a known and fairly common issue with these cars.
Brakes have same systems as discribed in 19S54 recall but my vehicle is not listed as needing that recall!
I was driving the vehicle and it started beeping. I looked at the dashboard and multiple lights in relation to the brakes were on or flashing such as the brake light, abs, service advancetrac, traction control etc. The main issue was I was driving and the vehicle had some sort of glitch and all the lights for the brake system came on the and vehicles brakes did not work. The brake was soft and if depressed it went down to the floor. Luckily no cars were ahead of me and I was able to pull the emergency brake to stop the vehicle. After researching this, this was an issue for these model vehicles, but I thought this was addressed on my particular vehicle. This is a common issue with these cars and has happened to many of the vehicles as reported on various consumer report and the federal safety agency. This issue is documented in the TSB-09-22-11 as well as 19S54 Recall. I shut the car off and turned it back on and the lights went away and it worked. Car was towed the dealer and they were unsure and I also reached out to Ford Motor Co but they were unwilling to help.
The vehicle loses all brakes while driving. With multiple warning lights coming on to include brake light, traction control. The problems completely match ford's current recall number 19s54 which this vehicle was not included in. This issue is intermittent.
shortly after starting vehicle, all the warning lights pertaining to brakes light up. Brake pedal goes nearly to the floor, and there is a very noticeable loss in braking power. Possibly related to Safety Recall Notice 19S54 / the federal safety agency Recall 19V‑904
The contact owns a 2010 Ford Fusion. The contact stated while driving 35 MPH and depressing the brake pedal, the brake pedal went to the floorboard. The brake warning light was illuminated, and the check braking system message was displayed. Additionally, the check engine and ABS warning lights were illuminated. The contact activated the parking brake, and the vehicle came to a complete stop. The vehicle was towed to the dealer but no cause for the failure was found. The contact was informed that the caliper was leaking. The failure reoccurred and the vehicle was towed to the dealer. The contact was informed that the ABS unit needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and advised to contact the federal safety agency Hotline. The failure mileage was 180,000.
The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while driving approximately 50 MPH, the brakes became inoperable. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the local dealer where it was diagnosed that the automatic braking system had failed. The vehicle was repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 110,000.
The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving 50 MPH, the brake pedal was depressed and went all the way to the floorboard and the vehicle failed to respond. The contact pumped the brake but the failure persisted. The contact shifted from drive(D) to low gear. There were several warning lights illuminated. The contact was able to drive to his residence in low gear. The vehicle was towed to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 110,000. The VIN was not available.
The contact owns a 2010 Ford Fusion Hybrid. The contact stated when he started the vehicle the ABS, traction control, advance track, and the brake light warning lights illuminated. The contact stated that the brake pedal was depressed and went to the floorboard. An independent mechanic diagnosed the vehicle and stated that the vehicle was experiencing the failure listed in the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic) and referred the contact to the dealer. The dealer was contacted and refused to inspect the vehicle. The dealer stated that the VIN was not included in the recall. The manufacturer was not contacted. The failure mileage was 148,000.
The contact owns a 2010 Ford Fusion. The contact stated that while driving at 20 MPH, the brake pedal depressed to the floorboard as extra travel time was needed to stop the vehicle. The check brakes warning message appeared on the instrument panel during the failure. As the contact attempted to pull over to the side road, extra steering effort was needed to steer the vehicle. Due to the failure, the vehicle was towed to a dealer where they informed him that the ABS module needed to be replaced; however, the part was on backorder. The manufacturer was notified of the failure and confirmed that the parts were on backorder. The contact was also notified that there were no recalls on the vehicle and was then referred to the federal safety agency for assistance. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 133,000.
The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while driving at an undisclosed speed, the brake pedal required additional pressure to stop the vehicle. The vehicle was taken to the dealer where it was diagnosed that the anti-lock braking system (ABS) needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency. The contact related the failure to the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The failure mileage was approximately 100,000.
The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving 25 MPH, the brakes failed to stop the vehicle. The contact's husband pressed the reset button on the vehicle; however, the failure recurred. The vehicle was taken to an unknown dealer. The dealer informed the contact's husband that the failure might be related to the ABS computer system, but the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 216,319.
The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving 5 mph, the ABS warning light illuminated and braking functionality was reduced. The brake pedal was depressed to slow and stop the vehicle. The contact restarted the vehicle and the warning light disappeared. The contact stated that the vehicle started operating normally however, the failure recurred, and the contact pulled into a parking lot and had the vehicle towed to the local dealer to be diagnosed. The contact was informed that the ABS sensor needed to be replaced. The vehicle was not repaired due to the part not being available. The manufacturer was not made aware of the failure. The failure mileage was approximately 163,000.
Tl* the contact owns a 2010 ford fusion hybrid. The contact stated that the ABS warning light and the service advanced track warning lights were illuminated. The contact stated while attempting to stop the vehicle, the brake pedal was depressed and went to the floorboard. The contact slowed the vehicle by activating the parking brake. The contact took the vehicle sellers-sexton ford lincoln mazda (341 vfw memorial dr, st robert, mo 65584; (573) 336-2000) and was informed that the failure was related to the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the vehicle was not included. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.
Tl* the contact owns a 2010 ford fusion hybrid. While the contact's wife was driving approximately 35 MPH approaching a traffic light, the contact depressed the brake pedal and all the warning indicators illuminated on the instrument panel. The contact's vehicle did not stop and crashed into the preceding vehicle. There were no injuries and a police report was not filed. The vehicle was towed to haldeman ford (640 us 130, east windsor, nj 08520) where it was determined that the ABS module failed and needed replacement. The vehicle was towed to an independent mechanic who also determined that the vehicle needed a new ABS module. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 95,000. The VIN was unavailable. *ln
Tl* the contact owns a 2010 ford fusion hybrid. While driving 30 MPH, the brakes and steering seized. The contact had to pump the brake pedal four times before coming to a complete stop. The contact veered to the shoulder of the road and turned off the vehicle. When the vehicle was restarted, the vehicle resumed normal operation; however, the failure recurred 20 to 30 minutes later. The vehicle was towed to an independent mechanic where it was diagnosed that the ABS failed and needed to be replaced. The contact referenced technical service bulletin: 10b13 (brake system update) as a possible cause of the failure. The vehicle was not repaired. Huntington ford (2890 s rochester rd, rochester hills, mi 48307, (248) 852-0400) was contacted to schedule a second diagnostic test. The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 100,000.
Tamara recall. I own a 2010 ford fusion hybrid. I was pulling out of the parking lot after work when my brakes failed entirely. I was luckily only going about 5mph and coasted into an empty spot. I had my car towed and the driver took a look at it assuming it was just the brake fluid leaking from somewhere.this was not the case. The fluid was full. After some time he ended up disconnecting the battery and when we turned the car on all warning lights were off and the brakes worked fine. The next morning I turned it on to drive to a ford dealership and the brakes were not working again. I did some research and apparently this is a known problem with this model of car built before october 2009. Mine was built in september of 2009. At the dealership they charged us a fee to diagnose it and reprogram the computer responsible. They said if it happened again I would need to have the entire module replaced which would cost upwards of $2000 plus 8 hours of labor. Considering this model has a known issue of complete brake failure I believe it to be highly dangerous and the responsibility of the manufacturer to recall and replace this computer module.
When backing out of a parking space and attempting to stop, brakes appeared to fail and normal pressure did not engage the brakes at all. Dashboard lights for traction control and ABS illuminated. Upon further investigation, hydraulic brakes still functioned when pressed down with significant force.
I was idling in my driveway, and all of the sudden the dashboard lights up and says the brakes don't work anymore. I ended up having to ride the hand brake to the dealer. The dealer says that my booster went bad.
Brake failure: I was driving my usual commute at 70 MPH on an interstate highway. As I approached my exit ramp, I looked down at my dash console to see a red brake warning (!). There were no cars close, so I tapped my brakes to make sure they were still working. That is when I discovered that the brakes were not working at all, despite the pedal going up and down normally. No brakes going 70! I was able to gently apply the e-brake up the exit ramp and come to a stop at the intersection. At that point I was able to drive slowly off the road with my e-brake to make it to safety. This could've ended up so much worse if there had been traffic or people around. The repair shop that fixed the car replaced my entire brake pedal assembly as shown in the attached image. The shop says that the pedal was not putting out enough ohms (~4.2), when it should have been putting out between 18-20 ohms. I have saved the brake pedal assembly for those who would like to investigate it further. Ford has not shown much interest in my situation.
I had the airbag replaced because of the takata recall. The following week, I started the car and warning lights came on. Thankfully, I was in a parking lot that had some empty spaces. I applied the brakes and realized I had none. The brake went to the floor and nothing. I had to use the emergency brake to stop the car. I then steered to a parking space and applied the emergency brake to stop the car again. I had to have the car towed to the ford place. They said it had nothing to do with the airbag repair, but I can't get over how there was no warning of the problem. The car had driven perfectly. My son could have been driving my car and does not have a lot of driving experience. We use the interstate all of the time and I keep thinking how I could have been in heavy traffic when this happened. Please note that I have researched this problem and have come across many forums where people are saying the exact same thing happened to them and they were in a ford fusion hybrid! A car should not suddenly lose its brakes! The dealership says two electric modules went out in the ABS system and it's $1,000 to fix them. They also said there may be a hydraulic problem but "we won't know until we replace the modules". I still can't believe I had no brakes in an instant! This should be a recall.
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