The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while driving, the ABS warning light remained illuminated, and the Service AdvanceTrac warning message remained displayed. In addition, when depressing the brake pedal to come to a complete stop, the brake pedal extended to the floor, resulting in an extended stopping distance. The contact engaged the parking brake to bring the vehicle to a stop. The vehicle was taken to an independent mechanic, where it was diagnosed that the ABS control module had failed and required replacement. The manufacturer was notified of the failure; however, no assistance was provided. The contact associated the failure with the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic). The failure mileage was 210,000.
The worst 2010 Ford Fusion Hybrid problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Steering138
- Airbags135
- Brakes98
- Transmission48
- Engine47
- Acceleration45
- Fuel system40
- Electrical30
- Driver assistance16
- Body11
- Suspension8
- Wheels6
- Visibility3
- Seats2
- Locks1
- Tires1
Specific symptoms reported on the 2010 Ford Fusion Hybrid
Power steering loss 66Loss of power 50ABS 48Brake failure 34Check engine light 28Stalling 19Door locks 10Steering lock-up 9Engine failure 7Warning lights 7
Trouble codes owners of the 2010 Ford Fusion Hybrid mention
P2112 9
Recalls
No recalls on record for this model year.
Defect investigations
Anti-lock brake system (ABS) Malfunction Indicator Lamp (MIL) illuminated
The Office of Defects Investigation (ODI) received a petition on December 22, 2025, requesting a defect investigation into the hydraulic control unit (HCU) for the Anti-lock Braking System (ABS) on the MY 2010 Ford Fusion Hybrid. The petition alleges that an illuminated ABS MIL is associated with a failure of the ABS HCU, resulting in ABS malfunction, loss of traction and electronic stability control functions, and reduced braking performance, particularly on slippery road surfaces. ODI conducted an analysis of complaints submitted to ODI for the subject vehicle population along with data submitted by Ford. The Petitioner alleged that the condition in the subject vehicles was comparable to the defect addressed by the federal safety agency recall No. 19V904, which covered certain MY 2006-2010 Ford Fusion, Mercury Milan, and Lincoln MKZ vehicles. The population of this recall consisted of the non-hybrid variants of these models. The recall addressed a defect where the ABS valves in the HCU could remain stuck open due to a chemical reaction with aged DOT 3 brake fluid, potentially causing extended brake pedal travel and increasing the risk of a crash.  DOT 3 brake fluid is a conventional, glycol-ether-based hydraulic fluid used to transfer force from the brake pedal to a vehicle's brakes. No visual or audible warning was presented to the driver in this scenario. The MY 2010 Ford Fusion Hybrid is equipped with a different brake apply system in which the traditional hydraulic (friction) brakes are blended with the hybrid regenerative brake system. In this system, the brake master cylinder is electrically activated and provides force feedback through the brake pedal to the driver. Unlike the recalled models, Petitionerâs 2010 Ford Fusion Hybrid would not experience the same defect, as a stuck-open normally closed valve within its ABS HCU does not result in increased brake pedal travel. This condition is further supported by the relative complaint rates in the two populations: ODI found the complaint rate of the recalled MY 2010 Fusion vehicles was six times higher than that of the subject MY 2010 Fusion Hybrid vehicles, which supports a significant difference in the design and performance of the brake system and components. As the Petitioner stated, most of the subject hybrid vehicle VOQs cited an illuminated ABS MIL. The vehicles in 19V904 did not present the driver with an illuminated MIL or associated diagnostic trouble code (DTC). Since the MY 2010 Ford Fusion Hybrid presented with a brake MIL, the failure mode differs from that of the non-hybrid population, which did not trigger an illuminated warning light. Additionally, given the age of the subject vehicles (MY 2010), the low complaint volume is consistent with expected wear and tear rather than an actionable safety defect trend. For the above reasons, ODI is denying this Defect Petition as it has not found an unreasonable risk to highway safety. The Agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to
DP26004
Pedestrian alert sounds
the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.
DP22005
Power Steering Failure
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V‑340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODIâs analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between âassistâ and âno assistâ, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by the federal safety agency that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to
EA17004
Power Steering Failure
On September 28th, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-011 to investigate claims of power steering assist loss on model year 2010 Ford Fusion vehicles.ODI has received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at speed with no warning.During the PE16-011 investigation, Ford Motor Company (Ford) provided 1851 unique reports and 1720 warranty claims related to the alleged problem.As the result of investigation PE14-030, Ford previously conducted a recall (15V‑340) of the 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist.An analysis of the subject vehicle complaint data indicates an increased likelihood of failure as the vehicles age.The rate of occurrence of this failure is comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030.Therefore, the Preliminary Evaluation (PE16-011) has been upgraded to an Engineering Analysis to further assess the scope, frequency and consequence of this failure. ODI reports cited above can be reviewed at under the identification (the federal safety agency ID) numbers found in the attached list.
PE16011
Electric power steering failure
The Office of Defects Investigation (ODI) opened a preliminary evaluation to investigate complaints of the loss of power steering while driving. The subject vehicles are equipped with a rack mounted Electric Power Assisted Steering (EPAS) unit.Some of the complaints alleged that the steering assist failed and resulted in increased steering efforts that contributed to a loss of control and in some cases a crash.The EPAS system was manufactured by TRW Automotive for Ford and was designated as Generation I.These units were first produced and put into vehicle production in July 2008 beginning with the model year (MY) 2010 Ford Fusion and Mercury Milan.The system is comprised of a mechanical steering rack-and-pinion gear with torque sensor, electric assist motor, motor position sensor and a power steering control module (PSCM). The PSCM is self-monitoring and designed to detect faults within the system and can store diagnostic trouble codes (DTCs) if a problem is detected.There are 29 potential DTCs the system can detect.Many of these allow the system to go into reduced-assist steering mode by using the default vehicle speed signal should the live speed signal be lost, if voltage to EPAS system falls below 10.7 or goes above 17 volts, the temperature at the PSCM goes above 105C (221F), or if high friction is detected.Some DTCs will cause the system to go into manual steering mode (no assist). On July 1, 2015, Ford filed a Defect Information Report (DIR) identifying a safety related defect in TRW GEN I EPAS systems installed in some of the subject vehicles (the federal safety agency Recall 15V‑340, Ford No. 15S18).The DIR indicated that intermittent electrical connections caused by quality issues associated with conformal coat contamination and ribbon cable pin misalignment within the steering gear motor may lead to a loss of the motor position sensor signal, resulting in a sudden loss of power assist while driving.The recall covers approximately 393,623 vehicles built from September 2010 through February 2012:2011-12 Fusion built SEP 2010 - FEB 2012; 2011-12 Lincoln MKZ built SEP 2010 - FEB 2012; 2011 Milan built SEP 2010 - DEC 2010; 2011-13 Taurus built SEP 2010 - FEB 2012; 2011-13 Flex with 3.5L GTDI engine built SEP 2010 - FEB 2012; and 2011-13 MKS, MKT with 3.5L GTDI engine built SEP 2010 - FEB 2012.The repair consists of updating the PSCM software to prevent a loss of steering assist while driving. The revised software will provide audible and visual warnings to the driver. If one or more of the following DTCs are stored, C1B00-62, C200B-2F, C200B-61, C200B-62, C200C-2F, C200D-49, U0300-00, U2011-49, U2011-61, U3000-46, U3000-49, U3000-61, U3000-72, U3000-96, P07AE-09, the dealer will replace the EPAS system at no charge to the owner.ODI's analysis of failure data for this PE identified a total of 2,584 complaints to ODI and Ford and 9,967 Ford warranty claims related to the alleged defect.The recalled vehicles account for 1,634 of the complaints and 7,311 of the warranty claims.ODI's analysis identified 40 complaints alleging crashes that may be related to loss of steering assist while driving, 20 of which involved vehicles included in Ford's recall.The information available for the alleged crashes were not sufficient to assess specific causes of the incidents or to verify EPAS malfunctions in each case.Most of the crashes were low-speed impacts with curbs or roadside objects resulting in wheel or minor body damage.None of the injury claims indicated medical attention was required.In addition, statistical modeling of the failure data by the federal safety agency's National Center for Statistics and Analysis projected 10-year failur
PE14030
Floor mat interference with accelerator
On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.the federal safety agency testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.
EA12009
Technical service bulletins for the 2010 Ford Fusion Hybrid 13
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- When performing any transmission fluid change or topoff involving Motorcraft® Premium ATF, MERCON® V has...
- Some 2010-2012 Fusion/Milan and 2011-2012 MKZ vehicles equipped with a 2.5L or 3.0L engine and electronic...
- Reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age...
- Certain 2010 â 2012 Model Year Fusion / MKZ / Milan Hybrid Vehicles Hybrid Battery Reduced Electric...
- Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr, 2006-2011 Milan,...
- This article supersedes TSB 19-2026 to update the vehicle model years affected
- Volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls...
- Inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford...
- Reduced electric vehicle operation and increased gasoline engine operation
- Ford: no service action is recommended for this condition
What 2010 Ford Fusion Hybrid owners say
Most recent owner complaints, unedited.
I own a 2010 Ford Fusion Hybrid. The vehicle has a recurring loss-of-braking problem associated with the ABS/ AdvanceTrak system. While driving, the vehicle can suddenly lose normal braking ability and does not stop as it should when I press the brake pedal. The ABS, AdvanceTrak, traction control/hydroplaning and other warning lights illuminate at the same time. I have had to use the emergency/parking brake to help stop the vehicle.The exact underlying component causing the failure is UNKNOWN. The ABS module/ ABS hydraulic control unit (HCU) has been diagnosed and replaced more than once, and the vehicle has also been repeatedly reprogrammed and diagnostic codes cleared. The vehicle has been inspected by three different Ford dealerships for the same recurring problem. The dealerships have performed diagnostic work and repairs, including replacement of ABS-related components. Most recently, 1 paid approximately $1,600 to a Ford dealership for an ABS-related repair. I was told the vehicle was repaired and picked it up on [10-6-26]. Less than 24 hours later, while driving, the vehicle again lost normal braking ability. The same warning lights appeared, including ABS and Service AdvanceTrak, and I again had to use the emergency/parking brake to stop. The vehicle is available for inspection upon request. The recurring loss of braking creates a serious safety risk to me and other road users because the vehicle may not stop normally when the brake pedal is applied. I have not had a crash or injury from this failure, but I have had to take emergency action to avoid one.The warning lights and symptoms have occurred repeatedly before and after repairs. Previous Ford dealerships have diagnosed and attempted to repair the problem, but the failure continues to return. The most recent failure occurred less than 24 hours after the last repair.
I own a 2010 Ford Fusion Hybrid and am reporting a recurring and serious braking problem. On XXX, while driving to pick up my mom and my [XXX] son, I pressed the brake pedal to stop, but the vehicle did not stop normally. I repeatedly tried to brake, but the vehicle took much longer to stop than it should have. The brake pedal became spongy and did not have normal resistance. The BRAKE, ABS, and AdvanceTrac warning lights appeared. The vehicle’s computer/system was reset afterward, and the vehicle drove normally for several days. On XXX, the same braking problem happened again while i was driving to go pick up my [XXX] son from school. The brake pedal became spongy, and repeatedly pumping the brakes did not properly stop the vehicle. This time I had to use the emergency/parking brake to help bring the vehicle to a stop. The same BRAKE, ABS, and AdvanceTrac warning lights appeared.After this incident, the rear brakes were replaced and a new ABS Anti-Lock Brake Pump (part number 9E58-2C555-AF) was installed. The computer/system was also reset again. On XXX, the BRAKE, ABS, and AdvanceTrac warning lights came back on again despite the new brake components and computer reset. The mechanic who performed the repairs has been unable to determine the cause, so the vehicle is being taken to another repair shop for further diagnosis. I am concerned that this may be a safety defect involving the braking/ABS system of the 2010 Ford Fusion Hybrid. The vehicle has experienced an actual loss of braking ability, including an incident where I had to use the emergency/parking brake to stop. I am requesting that the federal safety agency investigate this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2020 Ford Escape wipers keep stuttering, moving very slowly, freezing midway through cycle, or fail to operate during adverse weather conditions. This results in poor to no visibility sometimes with the wiper blocking vision directly. This is a known recall and Ford has refused to repair the wiper until the unveil their solution for all potentially impacted vehicles. They acknowledge that a wiper motor would repair our vehicle right now but told us to wait for months while they determine a global fix. Recall number we believe is 26S14. Both Ford America and local dealer will not perform work. Communications were via phone call with both dealer and Ford America.
The power steering has failed twice recently while driving and the dashboard warning displayed as follows: power steering assist fault. This makes it very hard to steer, dangerous and scary when this happens. Can a recall be issued for my vehicle? I am very disappointed that my 2010 ford fusion hybrid vehicle was left out of the recall even though it was manufactured at the same plant as the 2011 - 2013 models that were recalled. I found this online: Investigation and Recall ContextFederal Probes: the federal safety agency investigated 2010–2012 Ford Fusion and Lincoln MKZ models for sudden loss of electric power steering, logging thousands of complaints.Exclusion of the 2010 Model: Ford issued recalls (such as campaign 15S18) for 2011–2013 models to update power steering control modules or fix motor sensor faults, leaving 2010 models uncovered by the official action.Closure: the federal safety agency officially closed its investigation into the 2010 Fusion steering complaints after concluding the failure trend did not warrant a mandatory safety recall, noting drivers could still revert to manual steering.
SUBJECT: Fraudulent Recall Completion / Incomplete Remedy resulting in Component Failure (Recall 19S54 / the federal safety agency 19V904) I am writing to file an emergency safety complaint regarding a fraudulently cleared safety recall on my 2010 Ford Fusion Hybrid. According to Ford's internal OASIS database, Safety Recall 19S54 (the federal safety agency Campaign 19V904) was marked as "completed" under a previous owner. However, physical inspection of the vehicle proves that the mandatory federal remedy was never executed. The master cylinder still retains the original factory DOT 3 cap, and the system was never upgraded to DOT 4 fluid. Because the servicing dealership falsified the repair documentation and left the corrosive DOT 3 fluid in the system, my vehicle has now suffered the exact catastrophic safety failure the recall was meant to prevent. The ABS Hydraulic Control Unit (HCU) internal valves have seized. The brake pedal is heavily compromised, and the vehicle is an active, severe safety hazard to drive. I am the second owner of this vehicle. I unknowingly purchased a car with a fraudulently cleared safety defect. Because this failure is a direct result of an incomplete federal safety recall remedy, I demand that Ford Corporate reopen this VIN file under "Related Damage / Incomplete Remedy." I require Ford to: 1. Arrange a complimentary tow to a certified Ford dealership. 2. Replace the ruined ABS/HCU module entirely free of charge. 3. Perform the mandatory DOT 4 pressure flush and install the correct reservoir cap. 4. Provide a complimentary rental car while this safety hazard is being resolved. I have taken photographic and video evidence of the DOT 3 cap and the failed braking system to support my legal claims. Fairway Ford of Yorba Claimed it had already been done when clearly it hasn't and pushed it off like nothing.
Abs module failed
There have been many recalls on the 2010 Ford Fusion Hybrid, according to Ford mine has already had the repairs done yet the issues I’ve been having all match recalls. I’ve had issues with my passenger seat, the air bag system light is always on and the seat controls no longer work. The clockspring system is pure trash, there is no reason I’ve had to replace it twice now in the 2 months I’ve had this car. My ABS system keeps going in and out and says service advancetrac system. My hybrid battery rarely goes into hybrid anymore causing my mpg to drop. There were a few other things but that’s what’s coming out mind now.
The contact owns a 2010 Ford Fusion Hybrid. The contact stated that upon coming to a complete stop, the brake pedal suddenly depressed all the way to the floorboard. The contact became aware that the brakes were no longer functioning properly. The vehicle returned to normal functionality, but the failure became a regular occurrence. The ABS and traction control warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 100,000.
The contact owns a 2010 Ford Fusion Hybrid. The contact stated while reversing into a parking space at 2 MPH, the vehicle lost power steering functionality, and the steering wheel became significantly difficult to turn. The contact could not recall whether a warning light was illuminated. The contact was able to park the vehicle. The vehicle was taken to Tire Kingdom, where it was diagnosed. The mechanic determined that the failure was related to Ford Campaign Number: 15S18. The dealer was contacted and informed the contact that the VIN was not included in the campaign. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 150,000.
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Questions about the 2010 Ford Fusion Hybrid
Is the 2010 Ford Fusion Hybrid reliable?
Owners have filed 510 complaints about the 2010 Ford Fusion Hybrid, 7.8 times a typical Fusion Hybrid model year. It is one of the years we flag to avoid.
What is the 2010 Ford Fusion Hybrid year score?
The 2010 Ford Fusion Hybrid scores 5 out of 100 (poor). The score compares it with the other model years of the Ford Fusion Hybrid: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2010 Ford Fusion Hybrid?
Steering, with 138 complaints, typically around 96,395 miles. Next is airbags (135).
How many recalls does the 2010 Ford Fusion Hybrid have?
No recalls on record.
What year does the Ford Fusion Hybrid have bad steering?
The Ford Fusion Hybrid model years with the most steering complaints are 2010 (138 complaints), 2011 (43 complaints) and 2012 (36 complaints).
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