The power steering has failed twice recently while driving and the dashboard warning displayed as follows: power steering assist fault. This makes it very hard to steer, dangerous and scary when this happens. Can a recall be issued for my vehicle? I am very disappointed that my 2010 ford fusion hybrid vehicle was left out of the recall even though it was manufactured at the same plant as the 2011 - 2013 models that were recalled. I found this online: Investigation and Recall ContextFederal Probes: the federal safety agency investigated 2010–2012 Ford Fusion and Lincoln MKZ models for sudden loss of electric power steering, logging thousands of complaints.Exclusion of the 2010 Model: Ford issued recalls (such as campaign 15S18) for 2011–2013 models to update power steering control modules or fix motor sensor faults, leaving 2010 models uncovered by the official action.Closure: the federal safety agency officially closed its investigation into the 2010 Fusion steering complaints after concluding the failure trend did not warrant a mandatory safety recall, noting drivers could still revert to manual steering.
2010 Ford Fusion Hybrid: loss of power steering
66 of the 510 complaints about the 2010 Ford Fusion Hybrid describe loss of power steering.
- owner complaints
- 66
- of this car's complaints
- 13%
- typical repair cost reported
- $2,000
- typical mileage
- 90,000
- recalls
- 0
Loss of power steering by model year
What owners say
The contact owns a 2010 Ford Fusion Hybrid. The contact stated while reversing into a parking space at 2 MPH, the vehicle lost power steering functionality, and the steering wheel became significantly difficult to turn. The contact could not recall whether a warning light was illuminated. The contact was able to park the vehicle. The vehicle was taken to Tire Kingdom, where it was diagnosed. The mechanic determined that the failure was related to Ford Campaign Number: 15S18. The dealer was contacted and informed the contact that the VIN was not included in the campaign. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 150,000.
The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving at approximately 65 MPH, there was an abnormal sound coming from the driver's side front tire. The contact was able to exit the highway and drove to a tire store and had the tire replaced. The contact stated that after the tire was replaced while leaving the store parking lot, the check engine and power steering assist warning lights illuminated. The contact drove the vehicle to the residence but turning the steering wheel was extremely difficult, requiring extra effort to turn the steering wheel. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to a closed the federal safety agency Action Number: EA17004 (Steering). The failure mileage was 229,875.
The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving approximately 60 MPH and turning to exit the highway, the vehicle lost power steering functionality. The contact stated that extra effort was needed to turn the steering wheel to the right before stopping on the highway offramp. The contact stated that the "power steering" and "advance track service" warning lights were illuminated. The contact stated that the following day she drove the vehicle to a dealer where it was diagnosed and determined that the steering gear assembly needed to be replaced. The vehicle was repaired. The contact stated that the failure had occurred twice in the past, requiring the steering gear assembly to be replaced. The manufacturer had been informed of the failure. The failure mileage was approximately 199,000.
While driving on the highway schedule steering service came up on the dashboard. Just after pulling over the power steering failed and I could not control the steering as it was suddenly extremely difficult to turn the steering wheel. This is an extremely dangerous situation which apparently both ford and the safety board are aware of. Why on earth would the 2011 models be recalled for this identical problem, but not the 2010 models with the same part. My family could have been killed- would that have triggered a recall ?
Takata recall - when I enter my VIN into your system, 0 recalls are shown. This is not correct. I have a letter from ford for ***urgent airbag safety recall*** - safety recall notice 19s01/the federal safety agency recall 19v‑001. I check your site often, and found it unfortunate and disturbing to still see 0 recalls even though my car does have a recall for the passenger airbag. I have also reported a very common power steering failure in this same car. You continue to have an open investigation since november 2017, which also suprised me to see an investigation left open for so long. This is the second investigation for the same issue on this car... If there is finally a recall for the power steering, like there is been for the same steering rack part on other model years, will it show up on your website, or will it also be hidden from your recall notices like my airbag recall notice? Why isn't my airbag recall listed on your website recalls when I enter my VIN?
My 2010 ford fusion hubrid recently indicated a power steering assist fault on the dash board. The vehicle was stationary, parked in the drive way. Steering is difficult.
Vehicle lost power steering while driving. Warning lights came up on the dashboard about lost power assist. I managed to pull out of traffic and to stop. After first restart the problem did not go away, but after waiting 15 minutes and restarting again, it did.
I was taking my husband to work. We pulled over at a gas station. I started my car and when I went to pull out of the store there was no power steering. Then the service power steering light came on as well as the advance traction service light. I started looking through the owner's manual and the internet for troubleshooting tips on what might be wrong. As I searched through the internet I noticed a ton of other people complaining about the same issue with the same car! It seemed I was fortunate since I was pulled over at a store.... Because other people have wrecked and even been killed because of this issue! I'm not sure why this hasn't already been recalled, but it's very upsetting that so many people have made a complaint and nothing has been done! I hope that someone has the descency to do something about this soon before it affects another life.
Power steering failure
Luckily I was driving up to a stop sign at 20 miles per hour when the power steering assist locked up 44th and quaker lubbock texas
My car had "power steering assist fault" come up on the dashboard after I started it in a parking lot and the lack of power steering made the car unable to drive safely. This has happened several times, and clears after turning off and restarting the car.. However, the message will not go away now even after restarting the car. Ford, was able to recreate the failure and thru driving the car & diagnostics. I was then called and notified that I needed a steering rack at the tune of $2500. During the phone call, I was told that ford has been known to assist with the expense, especially with having such low mileage and asked if I wanted them to submit a request. Of course, I would, however, I was informed today, 2 jan. 19, that ford rejected my request for assistance and said would not assist with anything. I am now afraid to drive the car, for fear of this happening again without warning. I have very few miles on my car, approx 38,000 miles. There have been many complaints for this very issue. Other years have been recalled however, not yet for the 2010 models. This is very much a safety issue. How can ford not recall 2010's when it is a documented issue? I don't feel like I can drive the car knowing that there is a safety issue or sell it with a clear conscious. Can not afford $2500. And, it's rumored that ford will not make the fusion after this year. How many more complaints must be received by the federal safety agency before a recall. Please do something! Thank you,
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2010 Ford Fusion Hybrid power steering loss
Is loss of power steering a common problem on the 2010 Ford Fusion Hybrid?
66 of 510 owner complaints about the 2010 Ford Fusion Hybrid (13%) mention loss of power steering. The model year with the most reports is 2010.
How much does it cost to fix loss of power steering on the 2010 Ford Fusion Hybrid?
Owners who mentioned a price put the repair at about $2,000 (median of 13 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2010 Ford Fusion Hybrid?
There are 0 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2010 Ford Fusion Hybrid
Loss of power 50ABS 48Brake failure 34Check engine light 28Stalling 19Door locks 10Steering lock-up 9Engine failure 7Warning lights 7
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