2010 Ford Fusion Hybrid: engine failure

Filed Jul 27, 2026 · Brakes · CA

SUBJECT: Fraudulent Recall Completion / Incomplete Remedy resulting in Component Failure (Recall 19S54 / the federal safety agency 19V904) I am writing to file an emergency safety complaint regarding a fraudulently cleared safety recall on my 2010 Ford Fusion Hybrid. According to Ford's internal OASIS database, Safety Recall 19S54 (the federal safety agency Campaign 19V904) was marked as "completed" under a previous owner. However, physical inspection of the vehicle proves that the mandatory federal remedy was never executed. The master cylinder still retains the original factory DOT 3 cap, and the system was never upgraded to DOT 4 fluid. Because the servicing dealership falsified the repair documentation and left the corrosive DOT 3 fluid in the system, my vehicle has now suffered the exact catastrophic safety failure the recall was meant to prevent. The ABS Hydraulic Control Unit (HCU) internal valves have seized. The brake pedal is heavily compromised, and the vehicle is an active, severe safety hazard to drive. I am the second owner of this vehicle. I unknowingly purchased a car with a fraudulently cleared safety defect. Because this failure is a direct result of an incomplete federal safety recall remedy, I demand that Ford Corporate reopen this VIN file under "Related Damage / Incomplete Remedy." I require Ford to: 1. Arrange a complimentary tow to a certified Ford dealership. 2. Replace the ruined ABS/HCU module entirely free of charge. 3. Perform the mandatory DOT 4 pressure flush and install the correct reservoir cap. 4. Provide a complimentary rental car while this safety hazard is being resolved. I have taken photographic and video evidence of the DOT 3 cap and the failed braking system to support my legal claims. Fairway Ford of Yorba Claimed it had already been done when clearly it hasn't and pushed it off like nothing.

Filed Jan 14, 2025 · Steering · 99,000 miles · MA

The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while attempting to turn the vehicle to the left or the right, the steering wheel seized. The failure occurred intermittently but had become more pronounced and constant. The vehicle was now only able to be driven in a straight direction, whether going forward or in reverse. The steering assist failure light was illuminated. The vehicle was taken to a certified mechanic who diagnosed that the rack and pinion had failed and needed to be replaced. The vehicle was taken to another mechanic who confirmed the diagnostic result. The mechanic informed the contact of an unstated recall and referred the contact to the manufacturer for assistance. The vehicle had not been repaired. The dealer was informed of the failure and confirmed that the VIN was not under recall. The dealer referred the contact to the manufacturer. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall or under warranty. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was 99,000.

Filed Aug 13, 2019 · Brakes · 100,000 miles · MI

Tl* the contact owns a 2010 ford fusion hybrid. While driving 30 MPH, the brakes and steering seized. The contact had to pump the brake pedal four times before coming to a complete stop. The contact veered to the shoulder of the road and turned off the vehicle. When the vehicle was restarted, the vehicle resumed normal operation; however, the failure recurred 20 to 30 minutes later. The vehicle was towed to an independent mechanic where it was diagnosed that the ABS failed and needed to be replaced. The contact referenced technical service bulletin: 10b13 (brake system update) as a possible cause of the failure. The vehicle was not repaired. Huntington ford (2890 s rochester rd, rochester hills, mi 48307, (248) 852-0400) was contacted to schedule a second diagnostic test. The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 100,000.

Filed Feb 21, 2019 · Steering · 83,656 miles · MA

Tl* the contact owns a 2010 ford fusion hybrid. While driving at low speeds, the steering wheel seized and the service power steering and service advancetrac warning indicators illuminated. The vehicle was towed to sunnyside motor co. Inc. (944 main st, holden, ma 01520, (508) 829-4333) where the battery was replaced. The failure recurred after the repair while driving 65 MPH. The vehicle was then taken back to the same dealer where the contact was informed that the low tire pressure placed the power steering in safe mode. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 83,656.

Filed Jun 15, 2018 · Steering · 50,000 miles · MO

Tl* the contact owns a 2010 ford fusion hybrid. When the vehicle was started, the power steering assist indicator illuminated and the steering wheel seized. The contact called joe machens ford lincoln at 573‑445‑4411 (located at 1911 w worley street, columbia, mo 65203) and was informed that there was no recall. The manufacturer was made aware of the failure and also stated that there was no recall. The failure was not diagnosed or repaired. The failure mileage was approximately 50,000.

Filed Apr 30, 2018 · Steering · 108,000 miles · FL

Tl* the contact owns a 2010 ford fusion hybrid. While driving 15 MPH and approaching a stop light, the contact depressed the brake pedal. In the process, the steering wheel seized, the vehicle stalled, and the power steering warning indicator illuminated. The vehicle was towed to plantation ford (707 north state road 7, plantation, fl 33317, (954) 908-6613) where it was awaiting diagnostic testing and repairs. The contact also called the manufacturer and was informed that the power steering failure was common, but a recall had not been issued. The VIN was not available. The failure mileage was 108,000.

Filed Mar 2, 2017 · Steering · 110,000 miles · WI

Tl* the contact owns a 2010 ford fusion hybrid. While driving 55 MPH, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.