2010 Ford Fusion Hybrid: sudden loss of power

Filed Apr 1, 2025 · Steering · 150,000 miles · FL

The contact owns a 2010 Ford Fusion Hybrid. The contact stated while reversing into a parking space at 2 MPH, the vehicle lost power steering functionality, and the steering wheel became significantly difficult to turn. The contact could not recall whether a warning light was illuminated. The contact was able to park the vehicle. The vehicle was taken to Tire Kingdom, where it was diagnosed. The mechanic determined that the failure was related to Ford Campaign Number: 15S18. The dealer was contacted and informed the contact that the VIN was not included in the campaign. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 150,000.

Filed Apr 21, 2022 · Steering · 199,000 miles · MO

The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving approximately 60 MPH and turning to exit the highway, the vehicle lost power steering functionality. The contact stated that extra effort was needed to turn the steering wheel to the right before stopping on the highway offramp. The contact stated that the "power steering" and "advance track service" warning lights were illuminated. The contact stated that the following day she drove the vehicle to a dealer where it was diagnosed and determined that the steering gear assembly needed to be replaced. The vehicle was repaired. The contact stated that the failure had occurred twice in the past, requiring the steering gear assembly to be replaced. The manufacturer had been informed of the failure. The failure mileage was approximately 199,000.

Filed Jul 24, 2019 · Transmission · 82,000 miles · MI

Wrench light came on after driving on highway for 20 minutes in july, typical heat conditions. The wrench light had come on four previous times in the past two years with no loss of power and was told by ford it was likely the temperature sensor on the hybrid battery indicating the battery was too warm. This time the car lost power quickly and we had to turn on the flashers and exit the highway. Car would not go faster than 40 MPH. Shut down car and restarted by loss of power continued. Engine light also came on at the end of the trip. Dealership replaced the throttle body assembly (ford genuine part ds7z-9e926-d). This repair is covered at no cost for non-hybrid fusions as described in "customer satisfaction program 13n03." this was in lieu of a full recall (the federal safety agency was investigating these same issues). The ford representative told me this wasn't covered on hybrid fusions because the throttle body parts were different. However, the same replacement part is being used in both hybrid and non-hybrid fusions to correct this problem. When I pointed this out, he replied, well I have't seen many 2010 fusion hybrids with this problem. That is probably true -- there were only 31,000 such vehicles produced so any one repair shop won't see many. Regardless, this is the exact same problem with the exact same part in vehicles from the same year and hermosillo production plant. The removed throttle body is covered in black carbon, the same problem with the faulty throttle bodies in non-hybrid vehicles. Ford should be forced to cover repairs on hybrid vehicles as well. Surprisingly the repair cost was only $318 and was done in one day. Car has only 82,000 miles.

Filed Mar 10, 2019 · Steering · 120,000 miles · NY

Vehicle lost power steering while driving. Warning lights came up on the dashboard about lost power assist. I managed to pull out of traffic and to stop. After first restart the problem did not go away, but after waiting 15 minutes and restarting again, it did.

Filed Dec 26, 2018 · Acceleration · 223,700 miles · OH

Well it started early this year. When driving the car some time lose speed. It slow dow to it feel like car not on. Then it happens sometimes on highway be driving then it just start losing acceleration. I have turn car on and off for fee time then it seem go for fee. Then lose power. Now my car was sitting idle for while now it won't accelerate at all few people said it in safe mode no acceleration at all turn car. On and no speed when pushing pallal down

Filed Oct 31, 2018 · Steering · 92,000 miles · AR

Driving on interstate suddenly warning service power steering soon light came on and within seconds service power steering now & I lost power steering! Very dangerous ! Car is at ford dealership now & before they even check car I'm told it will be a very expensive repair as if I had something to do with problem. This tells me it is a very common complaint, I called ford motor before going & was given a case number to get me off the phone,

Filed Sep 17, 2018 · Steering · 160,000 miles · CO

While driving lost power steering to manual. There is a recall for the 2011 but not the 2010!! This is horrible and very scary. I was on a highway 24 in colorado springs.

Filed Aug 28, 2018 · Engine · 137,000 miles · DE

My car lost power while traversing a busy intersection and I had to pull over. Could restart, but then it happened again. Towed to dealers, $500 to replace throttle body and purge valve. Drove 1 day and similar events occurred. Dealer unable to get help from ford company. Very dangerous to have a car just quit while driving. On a highway this could have been catastrophic. There are many complaints on line of a similar nature with ford fusions from multiple years and I am very frustrated that ford has not addressed a potentially disastrous safety issue. And I still don't have a car!

Filed Aug 11, 2018 · Engine · 60,750 miles · CA

Throttle body defect. Vehicle lost power on highway and would not go over 50 MPH. The vehicle went into safety mode, also known as "limp home mode". Dealer replaced throttle body, which solved the problem. The ford "customer satisfaction program" involving the defective throttle body does not cover hybrid vehicles like mine, even though it has the same defective part. I complained to ford and they created case #cas15334188.

Filed Jul 27, 2018 · Electrical, Engine · 110,000 miles · VA

The 2010 ford fusion hybrid keeps going into "limp" mode even on the highway. This causes power loss and loss of acceleration. This can be at anytime. This keeps happening more and more and ford does not know the cause or resolve.

Filed Jun 22, 2018 · Transmission · 106,000 miles · WA

After 100,000 mile checkup, when rpms are raised wrenches appear on dashboard and car won't go above 2,000 RPM. This results in a dangerous loss of power on hills and the freeway. Error code p2112, throttle body failure. This close is covered by a throttle body replacement under customer satisfaction program 13n03 however this is not honored for hybrid fusions.

Filed Jun 3, 2018 · Transmission · 95,500 miles · OH

While driving uphill. My car lost power and could only go approximately 40 MPH. The powertrain warning light came on. This happened 6 times over a week or two. It was due to an electronic throttle body failure and the repair cost over $500. The next day I found out ford has a customer satisfaction program #13n03 to replace this known defective part in ford fusions and other models. The warranty for the electronic throttle body was extended to 10 years and 150,000 miles. My car is 8 years old and has under 100,000 miles. I called ford and after speaking to a representative and a supervisor, was told fusion hybrids are not included in the customer satisfaction program. The electronic throttle body in my fusion hybrid is the exact same part that is in the fusion that is covered in the program. It is the exact same defective part in my hybrid that caused the sudden loss of power that has been deemed a safety issue necessitating the customer satisfaction program. If a defective part is known to cause a safety issue and the warranty on a part is extended due to the safety issue, then that safety issue applies to all models that have the known defective part. To exclude a particular model that contains the defective part from the customer satisfaction program, is to minimize the safety of certain citizens. Given ford's selective corrective action to address this known safety issue, I believe a recall on this part is necessary.