2012 Ford Fusion Hybrid: sudden loss of power

9 of the 96 complaints about the 2012 Ford Fusion Hybrid describe sudden loss of power.

owner complaints: 9
of this car's complaints: 9%
typical mileage: 43,500
recalls: 0

Is there a fix? 2 service bulletins cover this area of the car. See below

Sudden loss of power by model year

2020
1
2019
2
2018
3
2016
6
2015
5
2014
5
2013
6
2012
9
2011
14
2010
50

What owners say

Filed Jul 7, 2025 · Steering · 72,000 miles · MA

The contact owns a 2012 Ford Fusion Hybrid. The contact stated while driving at 50 MPH, the vehicle lost power steering functionality. There was no reservoir cap to check for power steering fluid. The power steering warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 72,000.

Filed Nov 27, 2018 · Driver assistance, Steering · 74,449 miles · VA

Vehicle lost power steering one year ago and dealer repaired. Vehicle lost power steering again. Warning light came on as soon as I turned the wheel on the first corner that power steering and stability needed checking. Once vehicle was turned off and back on again, lost all power to the steering making it extremely difficult to steer the vehicle. Very dangerous situation and apparently what they did to fix it the first time was not effective. I see there is some sort of recall on the 2012 ford fusion hybrids but despite all the complaints nobody has effectively addressed the issue.

Filed Jul 18, 2016 · Electrical, Engine · 43,500 miles · MD

Engine failed at stoplight with loss of power steering on 6/26/16. Restart successful. Subsequent multiple engine failure chimes occurred. Dealer "repaired wiring". Several hundred miles since, not further incidents (engine failures or multiple chimes).

Filed Mar 22, 2015 · Brakes, Driver assistance · 28,270 miles · MI

This is 3rd of 3 complaints because car was taken to dealer three times for three incidents with same symptoms. (I don't recall the temperature. Wunderground.com recorded 10 deg f as the low.) as with the first incident on feb 16, the following occurred: started car from being cold overnight. Let engine run no more than 3 minutes prior to backing out of drive way. Made two successful stops. Drove 3/8 mile from last stop while traveling at 30 MPH. Slowed to make right turn on desired street because traffic light was green. While turning brake warning light illuminated. Abs failure, stability control and traction control failure lights illuminated. Vehicle was very hard to stop with foot brake. Loss of all power assistance for stopping. But was easier to stop since repair from previous repairs on 2/16/15 and 2/23/15. Dealer recorded ABS system test and diagnostic pinpoint test for the third time, contacted hotline id 108388128, for abnormal diagnostic pinpoint testing, connector access, c135 and c1602, performing ABS bleeding and calibration twice, with abnormal circuit testing, load test while measuring voltage drop across circuits cca22 and vca22, per hotline, both elements are bright with no measured voltage drop, also abnormal road testing and verification due to intermittent concerns, before and after repairs, replaced the ABS control module, performed programmable module installation and calibration again, ppt, p8, road test, verified repairs. Currently, with 28673 miles on march 21, the vehicle has performed flawlessly since this 3rd of 3 service visits.

Filed Mar 21, 2015 · Brakes · 27,975 miles · MI

Temperature was -3 deg f. Started car from being cold overnight. Let engine run no more than 3 minutes prior to backing out of drive way. Made two successful stops. Drove 3/8 mile from last stop while traveling at 30 MPH. Slowed to make right turn on desired street because traffic light was green. While turning brake warning light illuminated. Abs failure and traction control failure lights illuminated. Vehicle was very hard to stop with foot brake. Loss of all power assistance for stopping. Dealer recorded ABS system test, c0022, ABS pinpoint test p, circuit test, excessive resistance between pins 17 and 31. At ABS module connector c135, 3.3 ohms, trace, removed and installed PCM and master cylinder to access and repair wire circuits cca22 grey with yellow and vca22 green with brown, green corrosion at connector c1602 pins 3 and 4 near the brake booster solenoid connector.

Filed Mar 15, 2015 · Driver assistance, Electrical · 40,963 miles · NC

Power steering first failed in the beginning of november 2013. There was 20083 miles on the vehicle. We were driving the car in our subdivision and all of a sudden alarms started and the car was very hard to steer. We were able to force steer the car back home. We shut off the vehicle and started it up again and the power steering started working again. The alarms and warning lights also went off. We brought the vehicle in to our local ford dealer and they indicated there was nothing wrong. We then had a second event on february 21, 2015 where the power steering failed again. The mileage was 40163. We shut off the vehicle and started it up again and the power steering started working again. The alarms and warning lights also went off. We brought the vehicle in to our local ford dealer and they indicated there was nothing wrong again. On march 12, 2015 multiple alarms activated and we completely lost power steering and almost got in to an accident due to heavy traffic and the inability to steer the car properly. We were very close to a ford dealer and was able to force steer the vehicle into the parking lot where we were then assisted by the service department. Diagnostics indicated motor rotation angle sensor internal electronic failure and failure of electronic steering system. The epas system was found to be defective and several parts needed to be replaced.

Filed Oct 13, 2014 · Driver assistance, Electrical · 70,800 miles · SC

While turning after coming to a stop, the vehicle traction control and power steering warnings popped up and car lost all power steering ability. The vehicle was no longer safely operable while having no listed error codes. The vehicle has been estimated to require replacement electronic power steering gear at a $2000 price tag.

Filed Aug 9, 2014 · Steering · 92,800 miles · NJ

While pulling down my driveway lost power steering. Power steering assist fault message showed on dashboard. Had vehicle tested on machine and the following error codes. U-3000, c-200b and c-200c. Also charging system was checked and was told bad diodes in alternator.

Filed Aug 1, 2013 · Steering · 9,930 miles · NJ

Upon exit off of expressway, car gave message "power assist fault 1" blinking. Lost power steering, also advance trac notice started blinking with picture of skidding car. Total steering loss occurred in stopped traffic as tried to turn corner. Manual difficult steering returned if car was moving. Parked car and visited friends. After 2 hours returned to car and after starting everything worked. No more messages. Car was serviced on july 3rd for 10,000 mile checkup by kindle ford previous to incident. When called kindle ford on 7/29 day of incident, said they couldn't do anything as car was working and message gone. Need to wait until happens again. Am totally terrified to drive my new $32,000.00 car.