The contact owns a 2011 Ford Fusion Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer where it was diagnosed that the electric power steering assist needed to be replaced. The manufacturer was made aware of the failure. The contact related the failure to the federal safety agency Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The failure mileage was 99,847.
2011 Ford Fusion Hybrid: sudden loss of power
14 of the 132 complaints about the 2011 Ford Fusion Hybrid describe sudden loss of power.
- owner complaints
- 14
- of this car's complaints
- 11%
- typical mileage
- 69,800
- recalls
- 0
Is there a fix? 2 service bulletins cover this area of the car. See below
Sudden loss of power by model year
What owners say
The contact owns a 2011 Ford Fusion Hybrid. The contact stated that after starting the vehicle, the “Power Steering Assist” warning light illuminated and the vehicle was difficult to steer. The vehicle was restarted and the power steering functionality returned however, the failure recurred. The contact stated that recently while driving 20 MPH, the power steering assist warning light illuminated and the vehicle lost power steering functionality. The vehicle was driven back to the residence in manual steering mode. The contact took the vehicle to an independent mechanic who diagnosed the failure with a damaged power steering control module assembly which needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 106,000.
While driving at highway speeds the car lost power. After pulling over was only able to go at slow speeds. No or limited throttle response.
Power steering failure . I lost power steering completely. Car only has 76.181 miles on it.brought into ford dealer and they said it was a power steering failure. Cost of repair 1500.00 plus tax to replace. Its at keyser & miller ford inc , collegeville pa to replace the whole power steering. Lot of complaints on this issue.is why isn't there a recall on this.....??? I shouldn't have to pay for this complete replacement
Sister was driving a 2011 ford fusion hybrid home from work on the freeway going about 80mph as she lost power steering. She went up an embankment and flew threw the air and hit a pillar. We know advance trac light was coming on the day before that from her google activity. She will never be able to tell us because she died in the crash that was cause from the power steering loss on 8/29/17. She was 17 yrs old. This is a tragic loss for our family and is not ok for ford to sell cars like this. Someone do something!!!!
Steering: 15s18: 03/06/2017, spoke to bemond of ford motor customer service dept. He informed me there is a recall of this vehicle but ford would not authorize a repair unless the car lost the power steering and changed to manual steering. I offered that sudden loss of power steering while traveling interstate speeds could cause an acccident and/or death of occupants. Since ford motor knows about this problem they should authorize the repair before it shows symptons.
I got a "stop safely now; check charging station" alert while on the freeway and the car lost power. This happened several times. The dealer reported that the egr valve was blocked and replaced it. Several days later, the "stop safely now" alert/loss of power happened after the repair. The dealer then reported these error codes: p0a0a, p1a10, p1a14, p1a0a, concern with high voltage interlock circuit, cited tsb 12-05-14, installed overlay wire harness.
When decelerating, my car sometimes "jerks", accompanied by multiple warning lights and--dangerously--a total loss of engine power. The car goes dead, in the middle of the road, and has to be restarted by removing the key and reinserting it. This could cause a collision both from behind (by someone who doesn't realize that the car has just "died"--especially at night), as well as the "jerk" potentially causing me to collide with someone in front. My dealership told me that ford had "put out a bulletin" regarding this issue, which called for the installation of a new wiring harness. And yet--inexplicably given that this is a safety hazard--this apparently "known" issue is not treated as a recall, with me being charged more than $500 for parts and labor. I've seen numerous reports of people with the same issue, many with less mileage than myself (97,000), so I'm shocked that a recall hasn't happened, especially given the danger that this issue poses to the car's occupants and those nearby.
While driving from los angeles to phoenix in the summer, the car suddenly flashed a red warning light, and shut the engine off with the car moving at freeway speed. After pulling to the side of the road, and turning the engine off and on again, the car gave no indication that something had happened. It shut off again ten miles later, and again, and again. I turned around and brought the car home and took it to a dealer. They replaced the hybrid computer, but it did the same thing again driving to las vegas a few months later. The dealer cleaned the throttle body, and said everything was good. It has since done it again and again, sometimes just merging onto the freeway near my home. Repeatedly, the car has lost power - usually on the freeway, and often with my family in the car. I try not to let my wife drive it at this point, because I'm worried that she'll either get stranded with the kids, or get hit by someone when the car shuts off on the freeway. We no longer drive it significant distances.
Lost power on highway
Lost power steering and the advance track system. The steering wheel was to hard to turn for my wife and made the car undriveable. It was trailered to a dealer for repair. This a common problem for this year and very costly to fix.
Was at dr appointment with my son, backed up and the steering power service light popped up! Lost all power steering when driving to get it home, could of died!!! I called ford to tow car, and they said my warranty ran out 1,000 miles ago...... There are sooo many complaints that this should be a recall to save lives!!!!! I will never buy a ford again! Part costs about $1400-1600??????? I plan on trading this car I loved in!
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2011 Ford Fusion Hybrid loss of power
Is sudden loss of power a common problem on the 2011 Ford Fusion Hybrid?
14 of 132 owner complaints about the 2011 Ford Fusion Hybrid (11%) mention sudden loss of power. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2011 Ford Fusion Hybrid?
There are 0 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 Ford Fusion Hybrid
Power steering loss 17ABS 14Steering lock-up 9Engine failure 8Brake failure 6Jerking 5Stalling 5
VIN decoder
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