The contact owns a 2012 Ford Fusion Hybrid. The contact stated while driving at 50 MPH, the vehicle lost power steering functionality. There was no reservoir cap to check for power steering fluid. The power steering warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 72,000.
2012 Ford Fusion Hybrid: loss of power steering
19 of the 96 complaints about the 2012 Ford Fusion Hybrid describe loss of power steering.
- owner complaints
- 19
- of this car's complaints
- 20%
- typical mileage
- 48,000
- recalls
- 0
Is there a fix? 1 service bulletin covers this area of the car. See below
Loss of power steering by model year
What owners say
Tl* the contact owns a 2012 ford fusion hybrid. While driving 5 MPH, the advance auto trac and power steering assist warning indicators illuminated. Also, while making a right turn, the steering wheel seized. The contact attempted to steer the wheel, but it failed to steer properly. The contact turned the vehicle off and back on, placed the vehicle in reverse, and then drive; however, the steering wheel failed. Aaa was contacted and towed the vehicle to heritage ford (2075 edsel ln nw, corydon, in 47112, (812) 738-3284) where it was diagnosed that the steering needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to call the federal safety agency to file a complaint. The failure mileage was approximately 166,000.
Power steering failed while driving this vehicle, and it cost over $1,600 to repair. Ford motor company claims this vehicle was not included under the federal safety agency campaign number 15v34
Vehicle lost power steering one year ago and dealer repaired. Vehicle lost power steering again. Warning light came on as soon as I turned the wheel on the first corner that power steering and stability needed checking. Once vehicle was turned off and back on again, lost all power to the steering making it extremely difficult to steer the vehicle. Very dangerous situation and apparently what they did to fix it the first time was not effective. I see there is some sort of recall on the 2012 ford fusion hybrids but despite all the complaints nobody has effectively addressed the issue.
Vehicle was slowing down from 35mph to take a rh turn into parking lot. Upon initiating turn, power steering failed & service advancetrac warning light illuminated. Failure occurred as vehicle had started turn, creating an immediate high-force pull to the left and requiring corrective driver action to continue with the right turn or impact cars in the parking lot. Driver was able to continue turn and bring vehicle to a safe stop, albeit very difficult given grip strength required to maintain turn on steering wheel without power steering. Upon
A month and a half after having a mysterious power steering failure, the same thing happened. The ford fusion hybrid 2012 had been parked in front of my house. When starting it up, the "service advance trac" and "service power steering now" warnings and lights came on, and the power steering was dead. The vehicle was driven to a local ford dealer where they determined that a steering gear needs to be replaced, but they refuse to associate it with the recall (the federal safety agency: 15v340000 | ford: 15s18) for this exact issue because it didn't show up on my particular VIN.
In 2015 ford motor company had 80,000 fusions recalled because of defective electric power steering control. After 40000 vehicles were officially recalled the ntsb backed off and gave ford motor company a get-out-of-jail-free card because no one had died as a result of this defect. My vehicle was not one of those recalled but two months ago my power steering failed and for charged me over $1,600 to repair it. This is grossly unfair. My steering failed just as I was pulling into my driveway so it did not cause an accident for me.
Power steering has shut down while the vehicle was operating making it very difficult, near impossible to steer. I had the car serviced at a ford dealer per recall # 15v‑340 performed on 8/25/15 but the issue has re-occurred. In both incidents, the vehilce was in motion with the power steering went out. The problem was resolved by turning off the ignition and restarting the car.
Engine failed at stoplight with loss of power steering on 6/26/16. Restart successful. Subsequent multiple engine failure chimes occurred. Dealer "repaired wiring". Several hundred miles since, not further incidents (engine failures or multiple chimes).
While driving car about 30 MPH and beginning a turn, the power steering went out almost causing me to hit a tree. I feel this is an unsafe condition and could cause accidents.
I was driving normal and all the sudden my power steering went out and I got two alarms on my dash. Service power steering now, and traction control warning.
Fusion's power steering stopped working as I was turning a curve on a country road and I almost lost control.. Inside of the trunk's lid is rusting with only 15,000 miles on the vehicles
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2012 Ford Fusion Hybrid power steering loss
Is loss of power steering a common problem on the 2012 Ford Fusion Hybrid?
19 of 96 owner complaints about the 2012 Ford Fusion Hybrid (20%) mention loss of power steering. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2012 Ford Fusion Hybrid?
There are 0 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2012 Ford Fusion Hybrid
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