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May 26, 2023 Service bulletin

Some 2010-2012 Fusion/Milan and 2011-2012 MKZ vehicles equipped with a 2.5L or 3.0L engine and electronic...

Ford technical service bulletin SSM 51666 for 2010-2012 Ford Fusion, 2010-2011 Mercury Milan and 2011-2012 Lincoln MKZ and others.

Bulletin number
SSM 51666
Component
Steering
Summary
Some 2010-2012 Fusion/Milan and 2011-2012 MKZ vehicles equipped with a 2.5L or 3.0L engine and electronic power assist steering (EPAS), a remanufactured replacement steering gear (MU2Z-3V504-ARM) is available which is significantly less expensive than a new replacement gear. When conducting repairs that are customer pay, offer the customer a remanufactured gear when possible. This would include vehicles not included in field service action (FSA) 15N01 (built on or before 7-Sep-2010) or vehicles included in FSA 15N01 that have exceeded the 10 year/150,000 mile terms of the program.

Owners of these vehicles have filed 5,171 complaints in the steering category.

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