2010 Ford Fusion Hybrid: doors won't lock, open or latch

Filed Aug 19, 2018 · Airbags, Body · 100,000 miles · FL

Summary: I have two complaints. 1) takata recall, ford sent me the notice in 2016 and ford mechanic shop said that ford had not made any replaceable air bags these past three years. I just called this week 8/13/18 due to another recall notice and again no airbags had been made. 2) door latch stop working and there was a recall on the ford cars and many recalls that dated back in 2011, but not on the ford fusion 2010? Why? Many owners had complained about the ford fusion cars. See:last week's recall covers 389,585 2012-14 ford fiesta and 2013-14 ford fusion and lincoln mkz cars. Ford says the door latch in these vehicles may experience a broken pawl spring tab, which typically results in a condition where the door will not latch. If a user latches the door, there is potential the door may unlatch while driving. Ford is aware of two allegations of soreness resulting from an unlatched door bouncing back when the customer attempted to close it. Dealers will replace all four door latches.in march 2017, ford recalled 213,000 2011-13 explorer suvs and police interceptor utility vehicles in north america because the spring that controls the interior door handles may prevent the door from latching completely. Ford said it was a different issue than the new recall. In january, ford recalled 204,945 2010-13 taurus, lincoln mks and police interceptor. The federal safety agency upgraded an investigation into hundred of complaints of doors failing to latch or flying open into nearly 486,000 2011-13 fiesta cars. The federal safety agency received 207 reports related to the problem, with 65 doors opened inadvertently while the vehicle was in motion. This is a serious safety concern as far as I can tell. Fusion 2010 should have been recalled for sure! 225 dollars to replace at the dealership because ford "doesn't just sell the spring you have to replace the entire unit."

Filed Jun 10, 2017 · Body · 120,000 miles · NY

When the battery instantly died, I was locked in the car and had to wait till the battery built up before I could remove myself from the car. The doors would not open. Recently, I could not get out of the drivers side door because the latch inside would not open the door, I had to roll down the window and reach out to open the door. The mechanic called ford and they said they had many problems with the plastic pin in the latch breaking in many of the vehicles and commonly have to be replaced. This is unacceptable in case of an emergency.

Filed Sep 19, 2016 · TX

Driver's door latch failed -- unable to lock drivers door, unable to open door using inside door handle.

Filed Aug 8, 2016 · Body, Transmission · 82,000 miles · FL

The driver-side interior door latch stop working and I couldn't get out of the car! This malfunction happened in a very mundane manner. As I was doing regular errands, in and out of the car on friday, august 5, 2016, on my third errand stop, the door latch broke. I really didn't notice a "snap" or any kind of "breaking sound." I don't know if the break occurred while I was driving or not. I was stopped/parked in shopping center parking lot when I noticed this problem. At first I panicked and was quite afraid. I called my boyfriend and he calmed me down and instructed me on how to simply roll down (electric) window and reach out and then open door from exterior. Then, he told me to roll window up by leaving ignition on and. This worked. So I been using my car like this until I could get it fixed. I did some research and learned of the thousands of door latch recalls on other ford fusion models. When I called ford they said my model year, 2010, is not included in the recall. I will only have to pay $100 deductible because repair is covered under extended warranty. I don't think I should have to pay anything since ford knows they are having various door latch msl functions. This is my complaint. I close by saying that I have really loved my ford fusion hybrid and considering getting newer or new model. However, I believe, given the thousands of problems with door latches, given the safety issues, ford should replace them all. There is no attachment as a photo wouldn't demonstrate the malfunction.

Filed Jul 8, 2016 · 64,000 miles · AZ

When attempting to open the driver's side door to get out of the vehicle the handle will pull as if to open however the door will not open. The spring inside the driver's side door handle broke preventing occupants from opening the door from the interior of the car. In order to open the door the occupant must roll the window down and open the door using the exterior handle. Speaking to a ford representative they notified me this is a common issue with the fusion models.

Filed May 12, 2016 · Locks, Suspension · 39,155 miles · FL

2010 ford fusion hybrid. Consumer writes in regards to part of the inside door handle snapped off. *smd the consumer stated he had to exit the vehicle, without the use of the indoor handle. The door handle was made of cheap, weak, poorly designed material. Also, at 39,155 miles, one of the front wheel bearings had to replaced.

Filed Oct 14, 2015 · Body · 70,000 miles · CA

The driver side door would not open when pulling the latch from inside the vehicle, the door would not open. The failure was recurring. The vehicle was taken to a ford repair shop for replacement, driver only able to exit vehicle by opening window and using outside door handle. Vehicle stationery. Problem mentioned on internet by other drivers since 2006

Filed Sep 12, 2015 · Body · 53,608 miles · CA

While exiting the vehicle, the left-front interior door handle broke on it's lower-left corner . Because of the breakage, the door will only lock with the interior door lock. Pressing the lock button on the key fob locks all doors except the left-front.

Filed Dec 29, 2014 · Body · 75,000 miles · NY

Tl* the contact owns a 2010 ford fusion hybrid. The contact stated that the front driver side interior door handle failed. The vehicle was taken to a dealer where it was diagnosed that the door handle needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.

Filed Feb 25, 2014 · Body · CT

Tl* the contact owns a 2010 ford fusion hybrid. The contact stated that the driver's side front interior door handle became detached. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was repaired. The manufacturer was not contacted about the failure. The failure mileage was not available.