2016 Ford Fusion Hybrid: backup camera failure

5 of the 56 complaints about the 2016 Ford Fusion Hybrid describe backup camera failure.

owner complaints: 5
of this car's complaints: 9%
recalls: 0

Is there a fix? 7 service bulletins cover this area of the car. See below

Backup camera failure by model year

2019
2
2017
1
2016
5
2015
1
2014
2
2013
1

What owners say

Filed Nov 6, 2026 · Driver assistance · PA

Rear back up camera no longer works. Screen is distorted or goes black. Occasionally will say “contact dealership for support”. Part was recalled October 2025. No repairs were made because ford is unable to remedy the situation; parts are unavailable.

Filed Aug 25, 2026 · CA

The reverse rear view camera is intermittantly not working. The electrical system will often say "camera not available". There has been a recall notice for almost a year, and we are still waiting for a fix from Ford.

Filed Jun 8, 2023 · CA

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Screen for back up camera will black up within seconds of turning on. 2. How was your safety or the safety of others put at risk? I live in an apartment complex and the kids play outside. When back into or pulling out of a space it is a huge help to have the camera for kids who don't pay the closest attention to what is going on around them while playing. It is also disorienting when it is on & working and then suddenly turns off in the middle of reversing. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? No, I have video of it happening and it is also notated on multiple ford chat forums. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? not yet. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings prior to the glitching - on occasion during a black out a message will come up reading "backup camera unavailable, contact dealership" 6. How often - almost every time it is used over the last week.

Filed Jul 21, 2022 · Driver assistance · TX

When placing the vehicle in reverse, the backup camera image intermittently turns to a black screen with a message saying to contact the dealership.

Filed Jan 28, 2022 · WV

When I put my car in reverse, the image displayed for the backup camera is inverted. Ex. If a car is on my right side, it will display that it is on the left side on the screen. It has been doing this for over a year and only seems to work maybe 1/50 trips, in particular when it is extremely cold. Newer fords have been recalled for this error as it is a major safety hazard when reversing.