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July 20, 2018 Service bulletin

Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric...

Ford technical service bulletin tsb18-2216 for 2013-2018 Ford Fusion Hybrid, 2013-2018 Ford Fusion Energi and 2012-2016 Ford Focus Electric and others.

Bulletin number
tsb18-2216
Component
Electrical system: 12v/24v/48v battery
Summary
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electric vehicle service equipment (EVSE) charge cord. Follow the Service Procedure steps to correct the condition.

Owners of these vehicles have filed 248 complaints in the electrical category.

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