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Ford Fusion Hybrid jerking problems

20 of the 1,204 owner complaints about the Ford Fusion Hybrid describe jerking or lurching, most of them for the 2011 model year.

owner complaints
20
worst model year
2011
typical mileage
70,810
Is there a fix? There is 1 recall for this area of the car. See below

By model year

  • 2019
    3
  • 2018
    1
  • 2017
    1
  • 2015
    2
  • 2014
    2
  • 2013
    4
  • 2011
    5
  • 2010
    2

Often reported together

Transmission failure 3Stalling 2Loss of power 2Check engine light 2Grinding brakes 2ABS 2

Trouble codes mentioned

P0073 1C1012 1

What owners say

Filed Jul 22, 2026 · Electrical, Engine · WI

2019 Ford Fusion Hybrid SE. Vehicle experienced a “Stop Safely Now” warning with hybrid system shutdown, occurring both while driving and while parked/idling, causing jerking symptoms. This puts driver and other roadway users at risk, as loss of power/propulsion can occur without warning while in motion. Vehicle also set a P0073 (ambient air temperature sensor circuit high) fault code. The ambient air temperature sensor was replaced (Ford part numbers AU5Z-12A647-B / FC4Z-12A647-A) but the underlying issue has not been fully resolved and diagnostics are ongoing. Vehicle also had a prior transmission replacement (January 2023). Vehicle has also had extreme, unresolved electrical issues: fuses repeatedly burning out, lights burning out, two horns replaced due to failure, backup camera display turning blue/failing, and dashboard warning lights randomly illuminating. The dealership has confirmed electrical issues are occurring but has not been able to identify the root cause despite inspection. Issue has been confirmed/reproduced by a dealer. Vehicle and components are available for inspection upon request. Exact onset date of symptoms is UNKNOWN, but warning lamps and jerking preceded the “Stop Safely Now” shutdown events.* problems have been ongoing since purchase of the vehicle in 2019. Ongoing still in 2016

Filed Dec 27, 2024 · Transmission · 95,189 miles · AZ

The contact owns a 2013 Ford Fusion Hybrid. The contact stated while driving 65 MPH and approaching a stop, the vehicle jerked forward. The contact veered to the right to avoid crashing with another vehicle. No warning light was illuminated. The local dealer was contacted, and the vehicle was taken to the dealer and was diagnosed with transmission failure. The contact stated that the vehicle was repaired under an unknown related recall. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 95,189.

Filed May 19, 2023 · Engine · TX

The contact owns a 2015 Ford Fusion. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal and would jerk forward upon depression of the brake pedal. The contact also stated that the "stop safely now" warning message would appear on the instrument panel while parking the vehicle. The contact then stated that the engine had failed to start up after multiple attempts. The contact called an independent mechanic to the scene and she was informed that her engine had over heated due to a coolant leak. The dealer was then notified of the failure and was informed that there were no coolant recalls on her vehicle. The manufacturer was also notified of the failure and a case was filed, she was then referred to the federal safety agency for further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 107,000.

Filed Nov 9, 2022 · Engine · 55,000 miles · CA

The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving 30 MPH, the vehicle started shuddering and jerking inadvertently. The accelerator pedal was depressed but the vehicle failed to respond as needed. The power train warning light was illuminated. The contact was able to pull into a parking lot. The contact stated that the vehicle went into LIMP mode and emitted abnormal rattling sounds while shuddering. The contact turned off the vehicle for a moment. The contact stated that as she restarted the vehicle, the vehicle responded as needed and she was able to continue driving. However, four months later the failure reoccurred. The vehicle was taken to an independent mechanic where it was diagnosed that the throttle actuator was stuck in the closed position, and the throttle body needed to be replaced. The vehicle was repaired. The contact notified the local dealer and another unknown dealer who referred her to the federal safety agency hotline. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

Filed Nov 8, 2022 · Transmission · 115,000 miles · WI

The contact owns a 2019 Ford Fusion. The contact stated while driving approximately 15-20 MPH, the vehicle lunged forward and jerked. The contact stated that the ABS fault, Pre-Collision Assist and Park Aid Malfunction messages were displayed. Additionally, the steering wheel became difficult to operate. The contact stated that upon veering to the side of the road, the warning messages disappeared. The contact was able to continue driving. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer on eight separate occasions. The dealer diagnosed that the failure was associated with the electrical system. The speed sensor replacement and several unknown repairs were completed; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed with an unknown electrical failure. Additionally, the dealer diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.

Filed Aug 26, 2022 · Transmission · 130,000 miles · PA

The contact owns a 2013 Ford Fusion Hybrid. The contact stated that while driving at various speeds, an abnormal whining sound coming from the vehicle with the check engine warning light illuminated. The contact also stated that while refueling the vehicle, fuel would spew back out of the tank. As both failures persisted, the vehicle began to jerk and hesitate upon the depression of the accelerator pedal. The contact attempted to make an appointment with the dealer but was informed that due to a shortage of employees, the vehicle could not be serviced for months. The contact stated that while waiting for the appointment while driving at an undisclosed speed, the vehicle stalled upon depression of the accelerator pedal while at a complete stop. The "Stop Safely Now" message was displayed on the instrument panel. The vehicle was towed to the dealer and diagnosed with a defective purge valve which caused the transmission failure. The contact then received notification of the federal safety agency Campaign Number: 22V413000 (Power Train). The dealer and the manufacturer were notified of the issue and informed the contact that the recall was not related to the transmission failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 130,000.

Filed May 9, 2022 · Steering · 140,000 miles · NY

The contact owns a 2014 Ford Fusion Hybrid. The contact stated while driving approximately 70 MPH, the vehicle jerked sharply to the right while the power steering assist warning light and other unknown warning lights illuminated. The contact mentioned that the power steering failed to function as needed. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.

Filed Mar 16, 2022 · Engine, Suspension · TX

When I turn right my vehicle made this ugly noise kind of like metal grinding and then it started kind of jerking my gear started switching and buying themselves it turned into neutral and then a warning sign came on and said transmission not in part stop vehicle safely now as I kept driving I stopped the vehicle turn it back on road home and kind of let the car just roll home I turned right again and the vehicle did the same thing but it was even worse it was making this ugly noise it started leaking transmission oil my battery ended up dying the gears it were just kind of like moving by themselves there's just weird like I don't know if it was recharging or what it was doing but my car was just going all kinds of haywire it's at the Ford dealership now at southway Ford that has been there for about 3 weeks I've asked them if they can do a diagnostic test on it they send my car still in line I've asked him if they can do recalls they said there's no recalls on my car so if someone can please give me a little Leah a little advice here and help me figure out what exactly is going on with my car I am out of I've been without a vehicle I'm trying to get a rental car at least I was told to maybe have my car towed to a different dealership and see if they can expedite the test or whatever right now my car is not running it is at the dealership and I have no information as far as what exactly is wrong with my car all I know is my car kept saying transmission not in park stop safely now and then the once the battery died it never turned back on again so what should I do

Filed Mar 5, 2021 · Steering, Suspension · 45,000 miles · MO

When steering the car in a turn, such as on and off ramps, the steering wheel will jerk in the direction of steering and the (tcs) traction control system light comes on. This began happening after taking the car to the dealership to have a recalled steering bolt replaced. I have taken the car to three ford dealerships, and none of them can find anything wrong. I took the car to the ford dealership recently on 2-26-2121 and was told that the steering ball joint needed to be replaced for $610.00 which I found absurd.

Filed Sep 11, 2019 · Steering · 19,878 miles · TX · crash

Tl* the contact owned a 2018 ford fusion hybrid. While the contact was entering the highway on ramp at 45 MPH, another vehicle veered into the contact's lane. The contact jerked the steering wheel and attempted to depress the brake pedal to avoid the other vehicle; however, the wheels seized. As a result, the contact's vehicle drove off road, over a curb, and crashed into a tree. The air bags did not deploy. There were no warning indicators illuminated. There were no injuries and a police report was filed. The vehicle was towed to an unknown location and deemed destroyed. The cause of the failure was not determined. A few days prior to the crash, the contact heard a grinding noise when turning the steering wheel. The contact found an unknown recall regarding a steering column bolt, which affected the 2014-2018 models. The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 19,878.

Related recalls

Power train: automatic transmission: control module (TCM/PCM/tecm)Reported November 18, 2014 · 56,479 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
Risk
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Remedy
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 14C11.

Recall number 14V736000 · Recall details

Questions about the Ford Fusion Hybrid jerking

Which Ford Fusion Hybrid years have jerking or lurching problems?

The model years with the most reports are 2011 (5 complaints), 2013 (4 complaints) and 2019 (3 complaints).

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