Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
2007 Ford Fusion airbags complaints
Page 2 of 22: complaints 11 to 40 of 615, newest first, as owners wrote them.
Constituent writes requesting assistance in Ford continually reaching out Regarding the Takata Airbag Recall for a vehicle that was Totaled in 2018.
Ford Motor Company is not responding to this recall in a timely fashion.
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of the federal safety agency campaign number 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and the local dealer were not contacted. The contact had not experienced a failure. VIN tool confirms parts are not available.
Takata Recall. The contact owns a 2007 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the padding on the steering wheel was visible however, no warning lights were illumined. The contact stated that the failure cause was not diagnosed or repaired. The contact stated that the dealer was contacted for the recall remedy and stated that the recall parts were not available. The contact called Suburban Ford of Ferndale (21600 Woodward Ave, Ferndale, MI 48220) confirmed that the parts were not available. The manufacturer was contacted regarding the recall remedy and advised that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 89,000. VIN tool confirms parts are not available.
Takata recall. The contact owns a 2007 Ford Fusion. The contact received a recall notification for the federal safety agency Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for repair. The contact had not experienced a failure. The VIN was unavailable.
After getting the Ford Airbag recall work fixed on my teenage son's vehicle, the airbag dashboard light came on (a few weeks later). Upon taking it to the dealer, they told me the car needed a new battery. I agreed to have it replaced, despite NOT having any previous battery issues. After the battery was replaced, the airbag light was still coming on. After a diagnostic, it was discovered the passenger side sensor needs repaired (over $1,000 cost to complete this work). This is absolutely ridiculous, had NO PROBLEMS until Ford replaced my airbags. I was further told not replacing this sensor means NO AIRBAGS will deploy if in an accident. Now the SAFETY of my son is in YOUR HANDS FORD!!! If nothing is wrong with the airbags themselves, just a faulty passenger sensor....the driver airbag should still work!! THIS IS UNBELIEVALBE!! All this after waiting for over THREE HOURS at the dealer!!!
The contact owns a 2007 Ford Fusion. The contact stated while driving at 25 mph, a cable van was parked on the side of the road not allowing the contact to see the other vehicle reversing out of the driveway. As a result, the vehicle rear ended the vehicle in the driveway. The air bags failed to deploy. A police report was filed. There were no injuries sustained. The vehicle was not drivable and was not towed. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact was relating the failure to the federal safety agency campaign number: 21V158000 (Air bags). The manufacturer had not been informed of the failure. The failure mileage was 200,000.
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of the federal safety agency campaign number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer and manufacturer were not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced the failure. Vin tool confirms parts not available.
Tl* the contact owns a 2007 ford fusion. The vehicle was repaired under the federal safety agency campaign number: 17v024000 (air bags) at parkway ford of lexington (98 us-64, lexington, nc 27295). After retrieving the vehicle, the contact noticed that the air bag was not secured inside the air bag housing. The contact informed the dealer of her concerns and was informed that the vehicle was okay to operate as-is. The contact stated that after a couple of months, the dashboard started to raise and she could see a large bump. The contact stated there was no warning light illuminated. The vehicle was taken to parkway ford of lexington (98 us-64, lexington, nc 27295) to be diagnosed. The contact was informed that the air bag needed to be replaced. The vehicle was not yet. The manufacturer was not informed of the failure. The failure mileage was unknown.
Kayser ford in madison, wi was supposed to have replaced driver side air bag. I have concerns about their properly replacing, per the safety recall, as tim douglas boasted that "they have over 47 airbags" in back and this is not how the recall should work. The part needs to be ordered per the VIN and received and put in, not some random spare extra parts in back, put in the vehicle, without knowing how long they have been sitting there. Further, this ford replaced the passenger airbag, and pulled on the bottom edge of the airbag compartment, causing a badly tented edge, that could obstruct the passenger air bag deployment or tear the bag if it is deployed, and affect the angle and trajectory of the deployment. This ford denied any responsibility. When we had it towed for other repairs including the driver side airbag, they not only did not perform the necessary repairs, but they caused harm to our car: damage to the front bumper, failed to refill fluids correctly, including transmission fluid and power steering fluid and did not replace the front brake calipers. The new serpentine belt is loose and makes a noise. They also drove our car over 30 miles, without our authorization and then lied on the invoice claiming that our car came in and left at the same mileage. Further, they left our car on a tow truck with the j hook hanging from the suspension and under tension, all night.
My 2007 ford fusion was on recall notice for a year or so but no local dealerships had the new replacement parts and then I got ran off the interstate and hit a tree at around 60mph and the air bags deployed and shrapnel went everywhere and cut my face and neck up good. I was digging little pieces of plastic and metal out of my face & neck for months!*dt - (recall related incident) ts
Tl* takata recall. The contact owns a 2007 ford fusion. The contact received notification of the federal safety agency campaign number: 21v158000 (air bags) however, the part to do the recall repair was not available. Zeigler ford of north riverside (2100 s harlem ave, north riverside, il 60546, (708) 442-7000) was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact was concerned about driving the vehicle. Vin tool confirms parts not available.
Ford issued safety recall !! S-a-f-e-t-y recall and dont want to probide a rental if its not safe we the consumers dont feel safe operating our vehicles!!! For gods sake the car is already 14 years old !!
Recall number 21v158 has not been addressed. No information regarding the scheduling of this repair has been received.
Air bag on dash board is on. My gears won't switch how they used to. It takes a very long time for me to get the gear on drive mode. Stepping on the gas break to move gear, it also doesn't help.
Tl* the contact owns a 2007 ford fusion. The contact stated that the air bags warning light intermittently flashed on and off. The contact stated that the vehicle was previously repaired under the federal safety agency campaign number: 17v024000 (air bags). The contact stated that the failure was a safety issue and called several unknown dealers and took the vehicle to delehanty ford located at 1510 e pierson rd, flushing, mi 48433, where it was stated that further repairs would be out of pocket. The manufacturer was made aware of the failure but provided no additional assistance. The contact was informed to take the vehicle back to the dealer that performed the recall repair for assistance. The contact stated that the recall repair was performed by an unknown dealer located in gaylord, michigan while his sister and brother-in-law owned the vehicle. The contac stated that the dealer went out of business. The vehicle was not repaired. The failure mileage was approximately 45,000.
I took my car to have the airbag recall fixed and the dealership told me my airbags being replaced won't make my airbag light on the dash go off. It is something something else idk they wanted to charge me to diagnose it. It just doesn't make sense they are fixing the airbags yet the airbag light will not go off even after they are replaced. Makes absolutely no sense.
My air bag on the passenger side is lifting up from the dash. I did get the air bag recall fixed. I'm afraid to drive it. I feel this is a huge safety issue. Also the vent up next to windshield came off.
We are a military family living overseas with a recalled takata airbag. Ford will not replace our airbag even though we have been trying to get it replaced for the past 2 years. We have contacted every phone number available to us, the news, local and american dealers. No one can help us all they tell us is they are not able to get an airbag into spain. This is [xxx]. Now my mother keeps getting letters in the mail for my us regarding replacing our airbag. Well replace it or get me a new car. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
My 2007 ford fusion was purchased in 2011 and was financed, and I paid it off in december 2017. It since then only it has a 144,00 miles. It was purchased with lower mileage, of an estimation of 40,000 to 50,000 miles on it at final sale meaning it was a 2007 car, purchased in 2011, so that's a problem when before it had been paid off, and major problems of many. I would like a refund of a lesser equal to or equal value to my purchased car price from manufacture or dealership. The two recalls issued that I have not taken care of yet, and other problems with cheap made inside door handles broke easily, being hard plastic/metal, this makes getting out of my vehicle a major safety issues along with the other issues of airbags and brakes and other safety issues.
Upon remedying the recall, to adjust the affected "passenger side" airbag, whereas the finalized maintenance resulted in the fusion's diagnostic fault code, of which has delayed the absolution of passing an inspection this sensor hasn't "ever" illuminated 'til after the repair was completed it remains "on" whether a passenger is in the seat or not
Tl* takata recall. The contact owns a 2007 ford fusion. The contact received a recall notification for the federal safety agency campaign number: 19v001000 (air bags); however, the parts for the recall remedy were not available. The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Peacock ford (1875 s orlando ave, maitland, fl 32751, (407) 644-7111) was contacted and confirmed that the parts were not available and were on backorder. The manufacturer was made aware of the issue. While the vehicle was being operated, the front driver and passenger air bags unintentionally deployed. As a result, the contact rear ended another vehicle. The contact mentioned that the seat belt on the passenger side was not operable after the crash. A police report was filed and the contact was provided a crash report number. The contact sustained chemical burns on the right hand and left forearm. The passenger sustained unknown injuries that required medical attention. The vehicle was taken to peacock ford, but was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist. The manufacturer stated that they had no record of the contact reaching out to them. The failure mileage was approximately 206,400. * (recall related incident) ts
Takata recall I spent a total of 1.5 hours on the phone with ford dealerships in my area. None of the five contacted had the part to repair. The earliest one service department said was '5-7 days, but call us if you don't hear from us after 7 days...you know, to make sure we ordered the part'...excuse me what? I called another dealership and the guy said two weeks before they would even get the part, and when I said 'that's too long', the loser replied 'ok cya!' not only am I angered by this recall, time wasted today, the lack of parts available (and yes I understand there are 'priority groups', I've done my research)...but when I exhausted all options and gave in to calling 833‑221‑3566, the woman on the other end was difficult to understand and transferred me to a dealership forty five miles away. Come on. A shot in the dark of '5-7 days'...after the time I've already waited (and waited, and waited!) is not a reasonable amount of time. If the federal safety agency is 'a-okay' with me traveling another mile in an automobile with defected parts that could kill a driver (me) or passenger (cousin, father, friend, daughter)...that's disgusting. I, along with everyone else affected by this recall, should receive a safe, loaner vehicle until the part is available and replaced. The wait isn't the issue. It's the fact we are risking our lives (and the lives of others) with the damaged goods we were sold. Feel free to use this, share it with ford and their absurd excuse for 'customer service', print it out, or throw it away. I had to share my complaint with someone who can actually do something about it. Thank you.
Tl* the contact owned a 2007 ford fusion. The contact stated that while driving at approximately 55 MPH, the vehicle crashed into a vehicle partially stopped and blocking a highway exit. The contact stated that the driver's frontal air bag failed to deploy. The contact sustained an injury to the hand and sore ribs which required medical attention. The other driver was not injured. A police report was not filed. The contact was able to drive away from the scene however, the other driver had her vehicle towed. The vehicle was not taken to be diagnosed. The vehicle was deemed a total loss when brought to the body shop. The vehicle was not repaired. Neither the dealer nor manufacturer was notified of the failure. The approximate failure mileage was 117,526. The vehicle was destroyed.
My air bag light is on. Have tried to have it fixed a few years ago, but is still on. Had the air bag replaced and it's still on.
Takata recall. The passenger air back was fixed by dealership and now the cover starting lifting up without not reason. I took the vehicle back to the dealership and they said isn't their responsibility to fix it, which I don't think it's right because this situation happened after it was repair.
Tl* takata recall. The contact owns a 2007 ford fusion. The contact received notification of the federal safety agency campaign number: 19v001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Courtesy ford (located at 1636 dogwood dr se, conyers, ga 30013, (770) 922-2700) was contacted and confirmed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall
Door handle driver side gas tank air bags recall but no door handle
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