While driving and braking, it felt as if there was no brakes, the pedal went to the floor. I would describe this as an extended brake.many times I've come very close to getting into an accident due to this issue. I've had the brake pads, brake rotors, calipers and now the master cylinder replaced with a brake fluid flush and this issue still remains. This issue is very unsafe and I feel this vehicle should be listed under the recall regarding the ABS module. I called several different ford dealerships and was told that my vehicle doesn't qualify for the recall. I called ford customer service and they were no help either. The repaid I've made were costly, but this repair would be very costly in which I feel I shouldn't have to pay for.
2008 Ford Fusion brakes complaints
Page 5 of 19: complaints 101 to 130 of 542, newest first, as owners wrote them.
I was told by a uftring ford they were waiting on manufacturer and was directed to call ford. I called ford and they told me nhsta was still determining what they were willing to fix and to call them and that they were told by the federal safety agency that it would be end of 3rd quarter 2020 before the recall was fixed. My brakes will go from really soft taking 20 feet or better to stop with the pedal to the floor but at other times will stop normal just with soft break pedals. My car spends it's days parked and we do well with just one car but if I could trust my car to drive it to work I would but until this is fixed I can't. It's value makes it hard to sell especially with the recall.
Tl* takata recall. The contact owns a 2008 ford fusion. The contact received notifications of the federal safety agency campaign numbers: 19v904000 (service brakes, hydraulic) and 19v001000 (air bags). The contact stated that while her daughter was driving, the vehicle decelerated and came to a rolling stop with the brake pedal depressed, without warning. The failure recurred. The vehicle was taken to an independent mechanic who replaced the brake master cylinder. The failure recurred. The vehicle was towed to the lynn layton ford dealer located at 3300 us hwy 31, decatur, al 35603, where it was stated that the hydraulic control unit needed to be replaced however, the part was not available. The contact was told that the failed part could be replaced temporarily with a defective part, at cost, and to take the vehicle back for the recall repair when the recall part became available. The manufacturer was made aware of the failure but, offered no assistance. The vehicle was not repaired. The failure mileage was approximately 178,986.
Tl* the contact owns a 2008 ford fusion. The contact stated that while attempting to stop the vehicle by depressing the brake pedal, the pedal felt soft and extended to the floor and the braking distance was extended. The cause of the failure was not determined. The contact indicated that the VIN was included in the federal safety agency campaign number 19v904000 (service brakes, hydraulic) however, the part was not yet available. The local dealer darcars ford of lanham located at 9020 lanham severn rd, lanham, md 20706 and the manufacturer were notified of the failure and confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Vin tool confirms parts not available. The failure mileage was 217,000.
Brake pedal goes to floor making stopping difficult
Tl* the contact owns a 2008 ford fusion. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic). The contact stated that the brakes failed to adequately stop the vehicle without depressing the brake pedal all the way to the floorboard. There was no warning light illuminated. The vehicle was taken to the kimber creek ford located at 2654 mn-371, pine river, mn 56474, and it was confirmed that parts were not yet available. The contact was informed that the brakes were unsafe to drive and to sign a waiver if he wanted to take the vehicle home. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The vehicle remained in dealer custody unrepaired. The failure mileage was approximately 160,000. Vin tool confirms parts not available.
I have had a recall notice from ford since the beginning of the year. Ford notified me that parts were expected in the first quarter of 2020. It is now 9/8/2020, and I have not heard from ford about any repair dates. I could probably schedule a repair myself and get it done. It seems as though they are not motivated. Need help.
I a mail related to an important safety recall. There is a valve in the hydraulic control unit of the anti-locking braking system that is stuck open. And this problem is more noticeable during a rainy day or winter periods. I really have to drive very very slowly for the brakes to operate well. I also planned to sell off the car but because of the condition I did not want to risk life for someone else. Before the safety recall mail I took the vehicle to mechanics to solve the problem they failed because they did not know where the problem was. But now that I know what the problem is and ford company had promised to solve the problem by the end of the first quarter of 2020 but now we are almost in the last quarter of 2020, I don't know if they gave up on their promise.
My daughter drives this vehicle to get to work and she has experience a low brake pedal for nearly 2 years. The pedal is now so low that it is frightening to drive the car. The low pedal (almost to the floor) occurs at all times when braking. In january we received a recall notice from ford (ford recall number 19s54, the federal safety agency recall number 19v‑904) notifying us of this problem and explained that ford would be providing work instructions and parts to the dealership by the end of the 1q2020. I have been calling the ford dealers in our area and all claim that ford has not issued this information to them. What is going on? My daughter is afraid to drive the car and she needs transportation. Please help.
Tl* the contact owns a 2008 ford fusion. The contact stated while his daughter was driving 35 MPH, she had to depress the brake pedal to the floorboard to stop the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to local dealer horne freedom ford (2161 e u.s. Hwy 70, thatcher, az 85552 (928) 428-1770) and the brake master cylinder was replaced. The contact stated he continued to experience the failure. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called local dealer horne freedom ford, where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. Vin tool confirms parts not available. The failure mileage was 16,000.
Tl* the contact owns a 2008 ford fusion. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer paul cerame auto group inc (11400 new halls ferry road, florissant, mo 63033) was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while her granddaughter was driving at an undisclosed speed, she depressed the brake pedal and the brake pedal went to the floorboard; causing the braking distance to be extended. The vehicle was not repaired. The failure mileage was unknown. Vin tools confirms parts not available.
Tl* the contact owns a 2008 ford fusion. The contact stated while driving at various speeds, the brake pedal was depressed and went to the floorboard and vehicle stopped slowly. There were no warning lights illuminated. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called west herr ford of rochester (4545 w ridge rd, rochester, ny 14626, (585) 352-1200, however, the vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 84,000. Vin tool confirms parts not available.
My vehicle was in a accident involving a frontal crash of both vehicles in joliet and my airbags didn't deploy. I have since had my vehicle repaired by ford recall of the airbags and now I have had to replace my brakes at least twice a year when I only travel locally with my car.
I purchased this vehicle in november of 2019 with approximately 161,000 miles on it. Between december of 2019 and april, 2020, I experienced 3 incidents where if I hit a pothole with my foot on the brakes, afterward the pedal would sink low to the floor and required aggressive effort to stop the vehicle. On these 3 occasions, if I parked the car after a few hours the problem would correct itself. I also received a letter from ford in january 2020 advising of the safety recall (notice # 19s54, the federal safety agency recall # 19v‑804) stating that parts would be available in the first quarter of 2020. With covid-19 about, I didn't have to drive much. On june 30th, 2020 a driver in front of me panic stopped which forced me to do the same on a street with dry conditions. After 2 days the same problem persisted so I contacted ford customer service, who advised me to set up an appointment to bring the car in. I did so and dropped the car with ernesto at red mccombs ford in san antonio, tx on july 6th, 2020. The dealer supplied me with a rental through enterprise. On july 7th, dealer calls and tells me they could not find the problem and that I owed them $149 diagnostic fee and had to pay for the rental. I called ford customer service and complained. They gave me a ticket number (cas27013862) and told me to wait to hear from a service manager (that call never came). I also had to pay $162 for the additional insurance I had on the rental. On july 22nd, 220, the dealer calls and asks what I am doing with the rental. I told them that I opened the above referenced case with ford and gave them the case number. They were unaware of this fact. On july 23rd, 2020 I received another call from the dealer who advised that ford closed the case. I called ford again who advised on 4 seperate occasions during the call that the case was open and in progress. Ford then told me to call the service department
Brakes began to travel to floor cutting down reaction time, but would stop car if plenty of time was available. Research showed in jan, 2020 that a recall had been initiated for defective hcus that causes brakes to go to the floor to stop. Car could not be safely operated and oxmoor ford dealership was contacted numerous time, but they stated they couldn't do the repair because ford had not provided them parts. This continued for 6 months and car could not be safely operated. In july an online appointment with oxmoore ford in lou, ky was made for july 13, 2020. The car was dropped off on sunday night to be worked on monday morning. Approx 4 hours after the appointment time, dealer called and said car was ready. When we went to the dealership, they advised that they didn't have parts to fix the car. We refused to take it back, informed them it was dangerous to drive, and demanded it be repaired per the recall. A couple days later, dealership called and said they could not get parts to fix the recall and doubted if they could fix it for months. We then informed the dealership that we will not accept the car until it's repaired and that we were filing a complaint with the us transportation board and seeking an attorney. At the time of filing this report, dealership has yet to respond. Numerous attempts to contact ford re: this met with negative results.
Tl* the contact owns a 2008 ford fusion. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2008 ford fusion. The contact stated that the brake pedal went to the floorboard while attempting to stop the vehicle. There was no warning light illuminated. The vehicle was taken to dorsch ford lincoln kia (2641 eaton rd, green bay, wi 54311) where he was informed that the part to repair the vehicle was being redesigned and was unavailable. The contact was then informed that the vehicle was included in the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact was informed that if the vehicle was repaired using aftermarket parts there was no guarantee that the failure would not recur. Additionally, he might not be reimbursed for the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
We still have not received any information from the ford motor company to replace the hydraulic control unit on my ford fusion.
2008 ford fusion brake pedal goes to the floor randomly when attempting to stop. Open recall for over 6 months now; parts were to be available end of first quarter. Vehicle is unsafe to operate in its current condition.
Recall notice has been sent to me in january of 2020. This hydraulic control unit needs to be fixed. My ABS light and break light comes on driving at high speeds, low speeds, backing up. Anytime I drive the vehicle and I feel it dangerous. I fear that it may not be brought to a controlled stop one day.
Tl* the contact owns a 2008 ford fusion. The contact stated that while attempting to stop the vehicle, the brake pedal was depressed and went to floorboard without warning. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic). Village ford (11660 se north, us-441, belleview, fl 34420) was contacted and it was confirmed that the parts were not available. The manufacturer was made aware of the issue. The failure was not repaired. The failure mileage was approximately 148,000. Vin tool confirms parts not available.
Tl* the contact owns a 2008 ford fusion. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called the dealership deml ford lincoln inc. (2100 us hwy 14 w, waseca, mn 56093; (507) 835-3425) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that on several occasions the brake pedal was depressed and went to the floorboard. The approximate failure mileage 150,000. Vin tool confirms parts not available.
My wife rear ended someone. She was unable to stop. Luckily nobody was seriously injured. We have been complaining about the brakes to ford for two years. About 6 months ago ford finally acknowledged the issue which is below. The mechanic at ford in petaluma, ca said our car was unsafe to drive but they are stillllllllllll waiting on parts. It was promised 1st qtr of 2020 but that has passed. I am confident the accident would not have taken place if the brakes worked as they should. "safety risk this may result in extended brake pedal travel required to stop the vehicle, increasing the risk of a crash. The condition does not result in a loss of braking function and the vehicle can be brought to a controlled stop.
Tl* the contact owns a 2008 ford fusion. The contact stated that while driving at 45 MPH, the brake pedal was depressed and went to the floorboard. There was no warning light illuminated. The contact pumped the brake several times in order for the brakes to work as designed. The vehicle was not taken to be diagnosed nor repaired. Phil waterford's manteca ford (555 n main st, manteca, ca 95336, (209) 239-3561) was contacted and informed of the failure. The vehicle was included in the federal safety agency campaign number: 19v904000 (service brakes, hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 145,000. Consumer stated when braking pedal goes to the floor.
Tl* the contact owns a 2008 ford fusion. The contact stated the while her daughter was driving at various speeds, the brake pedal depressed to the floorboard however, the vehicle was slow to respond which extended the stopping distance. There were no warning lights illuminated. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to malloy ford charlottesville (2070 seminole trail, charlottesville, va 22901, (434) 977-7960) where it was confirmed that the part was not available. The vehicle was taken to madison ford (2895 s. Seminole trail, madison, va 22727, (540) 948-6806) where the vehicle was diagnosed with a defective ABS control module and ABS unit, which needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who performed a brake flush, replaced brake pads and rotors. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was 89,000. The manufacturer was made aware of the issue. Vin tool confirms parts not available.
I recieved a letter in the mail that the car was being recalled. What I have noticed when I steped on the brake, it would make a rumbling noie, or viberation. Thats about it. I did stop at one of the ford dealers to have it checked but they were so busy , I needed to get home. Vechile was in motion,city streets & highways & I was braking the car to slow down or stop. That is it.. I can't give you a date, because I didn't know there was anything wrong with the car till I recieved the recall probably sometime in 2019!
On october 30th 2019 my break was sinking down and was not able to stop in time so I hit stop sign. Since this incident, october 31 2019, the ABS module was replaced. The problem continued , I had both calipers replaced, both rear struts replaced. The problem still exists and the brakes have been locking up when the anti-lock brake is engaged. I have taken to two repair shops and they have not found any codes or reasons . Why would this be happening, is it related to the ABS hydraulic control units recall?
The brakes on my 2008 ford fusion once again nearly failed after activation of the ABS and going down the interstate at 70 MPH. This is the problem reported with recall/the federal safety agency campaign number 19v904. I know this is the case since this is the third time this has occurred on my car. I have paid for the last two replacements with one being a full replacement at a ford dealer of around ~$600 and another that was able to be remedied by bleeding the brake lines until the hydraulic valve reset. I find it hard to believe that the federal safety agency only has 15 complaints of this, but I guess that is the case when you have an obscure reporting procedure. I am able to find hundreds of complaints with a simple search. I am glad this has finally been recalled, but now we have to wait for ford to drag their feet on saying parts are available. It is a shame that the federal safety agency makes you enter all of your personal information in order to file a complaint. Perhaps you all should look into anonymous reporting.
Abs brakes system... I've been notified of recall, an ive set an appt. And went there in which the person I spoken with told me there's an recall but they couldn't help fix the safety problem and im not trying to be hurt nor hurt one one else via traffic accident due to ford dealers don't want to help resolve the recalled parts .
Tl* the contact called on behalf of his mother who owns a 2008 ford fusion. The contact stated that while the vehicle was being driven at 30 MPH, the brake pedal was depressed and went to the floorboard. There was also an engine oil odor in the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the vehicle was subjected to the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the parts for the recall repair was not available. Bell ford located at 1200 nj-27, colonia, nj 07067 and malouf ford - lincoln, inc. 2210 us-1, north brunswick township, nj 08902, were both contacted and it was confirmed that the parts were not yet available. The manufacturer was not informed of the failure. The failure mileage was 109,348. Vin tool confirms parts not available.
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