The vehicle lost power, the gas pedal had no effect, and it would surge forward by itself. Created a very scary and unsafe situation for my wife. I went to the gas station where she had managed to get pulled into and shut it off, I looked it over and restarted it. It seemed to have power and throttle response, so I attempted to drive it on home since it was within a mile. It again failed on me within 100 yards but I was able to limp it on home. The dealership towed it into service and they thought the throttle body was bad...so they replaced it and now it is working. They said this is happening to a lot of throttle bodies! I am not sure why there isn't a recall or more investigations happening here. This was totally unexpected from a vehicle with only 11k miles on it.
2010 Ford Fusion acceleration complaints
Page 27 of 28: complaints 761 to 790 of 793, newest first, as owners wrote them.
When driving the vehicle the throttle body fails putting the car into "limp mode". Acceleration is impossible and the car will stall while attempting to safely pull off the road. After a single search online for "ford fusion throttle body" numerous instances of similar failures appear beginning in approximately 2005. The vehicle will lose all ability to accelerate but maintain electrical power until the vehicle stalls. This occurred to me while traveling on the highway at 75 MPH and is extremely unsafe. The problem is so widespread that the local ford dealers maintain a stock of throttle body units to replace. The risk of an accident very high because of the possibility of stalling out and losing control of the vehicle.
Tl* the contact owns a 2010 ford fusion. The contact was driving 45 MPH when the vehicle decelerated and the throttle mission control failure switch illuminated. The failure recurred fifteen times. The vehicle was taken to the dealer where they confirmed that the throttle body needed to be replaced. The manufacturer was not contacted and the vehicle was not repaired. The failure mileage was 62,800 and the current mileage was 62,882.
While driving down the interstate in rush hour traffic, my 2010 fusion (35,265 mi) lost acceleration. Jerked car into the median and put into park, it immediately began idling very rough and almost sputtering to cut off. The wrench light displayed. I cut the car off and let it sit for a moment and then cut the car back on. I pressed the gas and the cars RPM shot up to over 5000 RPM. It then idled normally and I merged back in traffic just hoping to get it to my office. I made it another 2-3 miles and it did it again, this time both the engine light and wrench lit up. I immediately cut it off, restarted it and it seemed fine. I decided to get off at the exit I was close too and park the car as I knew I was going to cause a major accident if I did not get it off the road. I came to the top of the exit ramp and sat in traffic for a few minutes, the car seemed okay, no rough idle nothing strange except the engine light was still displayed. I merged into traffic off the ramp and in the middle of the road same thing occurred, no acceleration, I had my foot to the floor. I got it into a parking lot and called the dealership. I had the car towed in got a loaner to drive into work. The ford dealership called about an hour later and said the car is fixed and I can come get it. They said their was an issue in my electronic throttle body and they have replaced the throttle body. I love this car but at 35,000 miles I should not have already had a bad battery and now this issue. I am starting to not trust the car. I hope the issue is fixed, but I am almost scared to go pick it up tonight. I had no idea of these issues until I looked it up online after the this morning.
On october 1, 2011, while pulling into a parking space, going less than a few miles an hour and applying the brake , the car suddenly lurched forward and accelerated on its on - jumped the curb and crashed through the window of a business.
While traveling 45 MPH lost acceleration and coasted to side of the road. Wrench or service light came on. Shut car off and waited about 30 seconds and restarted car and service light went off and car operated normally. Took the car to nearest dealer and they said they couldn't pull up any diagnostic codes and for me to wait for the problem to occur again and bring it back. Car only has 37000 miles and after doing some research I have found multiple complaints about the very same issue with other fusion owners. All the cars that have been repaired had to replace the throttle body.
While traveling in my new ford fusion approximately between 55 - 60 MPH on the expressway, without any warning my car speed dropped instantly from 55-60 MPH down to 5 MPH, at the same time the wrench on the dashboard illuminated. Unable to accelerate I immediately hit my hazards barely making it across two lanes to the shoulder and to safety, I turned the car off, and then back on, all seem well. Thank god, the traffic was not heavy. I took the car to ford, after only one day in the shop I was informed, that they were unable to duplicate the problem and that it was hooked to and tested with the diagnostics machine. I was told that maybe it was just a glitch, or fluke, reluctant, I accepted my car back. But, needless to say exactly one week later it happened again, this time I was on the entrance ramp to a very crowded expressway, traveling approximately 30 MPH, speed suddenly dropped to less than 5 MPH, acceleration was not possible wrench light illuminated. Next morning back in fords shop. After having my car for eight days and 40+ miles added to my ford fusion I was informed that the problem could not be duplicated. I contacted ford customer service and voiced my concern, one day later I was informed my car was ready and that the problem was identified, and the throttle had to be replaced.
Tl* the contact owns a 2010 ford fusion. The contact stated while driving approximately 45 MPH with pressure applied to the accelerator pedal there was no power response and the rpms began to decrease. The contact coasted to the side of the road and turned the engine off. Upon restarting the engine the vehicle operated normally. The failure recurred twelve times. The vehicle was taken to an authorized dealer where the throttle body was replaced. The manufacturer was made aware of the defect. The approximate failure mileage was 39,500. The VIN was unavailable.
There was a recall on the 2010 ford fusion transmissions. I took the car in on 12/31/10 to automax ford, killeen, tx. They told me that nothing was wrong with it and it is fine. On 3 august 2011 my car felt like it did a downshift while going down the highway. At this point my accelerator fails to work. The car is not in any gear and even when I give the car gas the engine will not rev. I then have to come to a complete stop and put the car in park. While in park the car idles really heavy like and stuttters to keep going so I have to turn the car off. When I turn the car back on it will turn over about 6 or 7 times before it starts. I have to do this process every time the car does this which has been about 6 times in the past two days. The incident happens on the highway and in regular city driving. I believe automax ford has failed to do the inspection right and now the recall letter is expired as of april 2011. I was also deployed overseas during that time period of expiration.
I was driving on the freeway 101. I accelerated to change lanes and the gas pedal stuck in that position. I put on the brakes to slow me down as soon as I took my foot off the brake the car started to speed again, I braked again and exited the freeway and pulled to the side of road, put it in neutral and turned of the engine. When I looked at the gas pedal, the rubber mat had stuck on top of the accelerator. I called my ford dealer today they had no knowledge of this problem, however I noted on the web today you had issued a warning about this problem in june of 2010, we bought our car in oct. 2010, and I guess ford didn't tell dealers not to put this all weather mat on top of an existing mat, as per their printed instructions on the mat itself.
Traveling at high speed with cruise control on. Applied brake to slow down for traffic, vehicle continued to slow and would not respond when I applied the accelerator. I had to put the transmission in neutral and had to push gas pedal several times hard before engine would respond. This happened twice while traveling from florida to canada. I had the ford dealership in wetaskiwin, alberta, canada check the vehicle, they could find nothing wrong. I continue to drive the car, but I am fearful that, if it happens again, I could be rear-ended.
Tl* the contact owns a 2010 ford fusion. While attempting to park traveling 2 MPH, the contact stated that the vehicle suddenly accelerated without warning, causing her to crash into a concrete barrier. She was able to apply pressure to the brakes and shift into park to bring the vehicle to a stop. The dealer or manufacturer had not been notified nor was the vehicle repaired. The current and failure mileages were 12,815. A police report was not filed.
I have a 2010 ford fusion with 13k miles on it, that has been providing me with tremendous amount of heartache. The vehicle will automatically slip into random gears while driving, even to the extent of shifting from 6 gear all the way down to 1st. I was driving down I-17 in arizona doing the speed limit of 75mph when for the second time it slipped all the way in to 1st gear. Both times this occurred it nearly caused an accident because my speed decreased so suddenly I was almost rear end at 75mph. I am actually fearful for my wife, who primarily drives it, and my son safely. I have brought the vehicle in before and they can't find anything wrong with it, but yet there are numerous customers with the same complaint. A simple online search will reveal that. Ford is aware of this problem, but individual dealers are only treating the symptoms and not actually fixing the problem. This has to be corrected before someone dies.
No crashes or injuries yet! I drive a 2006 ford fusion>>> well driving down the highway while on cruise control the cruise control totally stops and it the speed when from 70 down to I don't know what right away.. The reason I don't know is because the odometer error came up causing the speedometer to stop working. And to add to the confusion... The starter stopped working... All this happened on the day my dad died leaving me without a car to see my family which live 200 miles away...
Tl*the contact owns a 2010 ford fusion. The contact stated that when she moved toward a stop sign and attempted to stop, the vehicle suddenly accelerated forward. She attempted to brake but the vehicle would not slow down. She also noticed that the rpms were increasing rapidly and the vehicle vibrated. At the next stop, the failure occurred again. After that stop sign, the vehicle seemed to function correctly. The failure occurred another time so the contact turned the vehicle off and restarted it. The vehicle had not been inspected or repaired. The contact called the manufacturer who stated that someone would get back with her. The current mileage was approximately 1,800. The failure mileage was 75. Updated 3/21/11 *cn the consumer stated as she approached a stop sign, the engine started making a loud noise and vibrating. The consumer put the vehicle in neutral and put both of her feet on the brake, but the vehicle kept pulling around the corner as she was trying to make a right. She tried to turn the vehicle off, but the vehicle accelerated out of control, hit a fence, spun around and headed toward a tree, dragging fence and poles. The vehicle finally cut off. Updated 08/05/11 updated 11/22/11
Stopped at a traffic light, waiting to make left turn. Upon accelerating car lurched forward like it was going to come off it's chasis and then lost all acceleration. Car rolled to stop and needed towing dealership had car for 25 days. Claims to have replaced a throttle module which corrected the issue. Ford claimed all defective parts and indicated they had no responsibility to inform me of the defect which caused the incident.
Tl* the contact owns a 2010 ford fusion. The contact stated as his wife turned slowly into a parking space, the vehicle suddenly accelerated. Jumped onto the sidewalk and hit a metal railing which in turn broke the store front window. There were no injuries. The following day while sitting at a complete stop, the contact removed his foot from the brake pedal and the vehicle abnormally accelerated again. The contact was able to stop the unintended acceleration by depressing the brakes. The contact called the manufacturer who advised him to take the vehicle to the dealer for diagnosis and possible repairs. The vehicle was not inspected or repaired. The failure mileage was approximately 1,310 and the current mileage was 1,364. Updated 01/06/11. *lj updated 04/12/11
Tl*the contact owns a 2010 ford fusion. The contact stated that while driving 3 MPH the vehicle suddenly accelerated up to 30 MPH. While trying to stop the vehicle the vehicle it crashed into another vehicle. The contact had to shift the vehicle into park in order to stop the vehicle. The contact was not injured during the crash. The contact did not file a police report. The contact called the manufacturer and they did not provide any assistance. The contact noticed numerous complaints regarding the sudden acceleration problem with this year make and model and refused to drive the vehicle in fear of causing a crash. The failure mileage was unknown.
Tl*the contact owns a 2010 ford fusion sel. The contact stated that when attempting to apply the brakes to park, the vehicle surged forward over two curbs, hit a fence, and continued to accelerate through a field. The air bags did not deploy. There were no injuries. A police report was filed. The contact had not spoken with the manufacturer. The current and failure mileages were approximately 600. Updated 12/7/10
Tl* the contact owns a 2010 ford fusion. The contact stated while driving at 45 MPH, the vehicle abnormally accelerated up to 85 MPH. The contact was unable to stop the unintended acceleration by depressing the brake pedal. He then shifted into neutral and applied extreme force to the brake pedal before the vehicle came to a stop. The contact stated as the vehicle was coming to a stop, there was an abnormal increase in engine rpms. He also noticed the floor mats were holding down the accelerator pedal. The contact stated the floor mat was purchased as an aftermarket floor mat. He removed the floor mats and contacted the manufacturer who advised that the failure would not have occurred if the floor mat was purchased from the manufacturer. The contact stated there was no information in the owner's manual pertaining to proper floor mat usage. The failure and current mileages were 250. Updated 10/20/10 *bf updated 10/21/10
Tl* the contact owns a 2010 ford fusion. The contact stated when depressing the accelerator pedal, there was an abnormal increase in engine rpms. The vehicle would sporadically accelerate at a rapid pace. The failure would persist even after the contact would remove her foot from the accelerator pedal. The dealer contacted the manufacturer who advised him not to make any repairs to the vehicle. The manufacturer advised that after sixty days, the vehicle should correct itself. The vehicle was not repaired. The failure mileage was 1,200 and the current was unknown.
Tl*the contact owns a 2010 ford fusion. The contact stated that while driving 65 MPH with the cruise control engaged down hill it would not adjust the speed; yet, the rpms increased to 4000 while the engine made a high pitch screaming noise. The vehicle was taken to the dealer to have the software repaired; however, it would not solve the problem. The manufacturer was contacted and stated that it must be a characteristic of the vehicle and they don't know how to repair the failure. The failure and current mileages were 13,000. Updated 10/21/10. *lj the consumer stated instead of slowing the engine down to maintain speed when going down a steep grade, it revs really high. A service technician stated there was definitely something wrong, but there was no fix for it. Updated 10/26/10
Tl* the contact owns a 2010 ford fusion. The contact lightly depressed the accelerator pedal from a complete stop when the vehicle abnormally accelerated at a rapid rate of speed. She was able to stop the unintended acceleration by applying the brakes and moved the vehicle off the roadway. The vehicle was towed to the dealer where the contact was awaiting a diagnosis of the failure. The failure and current mileage was 8,000. Updated 08/11/10. *lj updated 08/17/10
Tl* the contact owns a 2010 ford fusion. While driving in extremely heavy traffic approximately between 3-4 MPH, an unexpected increase of acceleration occurred. The contact applied pressure to the brake pedal and the vehicle continued to accelerate which caused the vehicle to crash into the proceeding vehicle. There was no personal injury or damage to the vehicle. A police report was not filed. The authorized dealer was notified of the acceleration failure. The contact stated the vehicle would be taken to the authorized dealer for diagnosis. The failure mileage was 960. Updated 07/12/10
Tl*the contact owns a 2010 ford fusion. While stopped with her foot on the brake, the contact stated that the vehicle attempted to surge forward. The contact applied heavy pressure to the brake to keep the vehicle from moving while it attempted to surge forward three times. Once the engine stopped revving, the contact attempted to accelerate but the vehicle would only move very slowly. The service engine light illuminated on the instrument panel so the contact pulled over and shut off the vehicle. Upon restart the vehicle operated as normal and was towed to an authorized dealership where the contact was told there was nothing wrong with the vehicle. The failure and current mileages were approximately 1,100.
I was driving a ford fusion that I had rented from hertz in minot, north dakota. I was pulling out of the parking space and luckily had my foot on the brake when the car suddenly accelerated. I had to push down very hard on the brake pedal to keep the car under control. I immediately put the car in "park" and the acceleration slowed down. I drove the car that day but reported the incident to hertz and urged them to get the car checked. The ford fusion had less than 3000 miles on the odometer so I assume that it was a 2010 model.
Several weeks before the incident, I removed the driver's side all-weather floor mat (the factory-developed optional one) from our 2010 ford fusion hybrid and tossed it in the trunk. In the days leading up to this incident, the car had been to the body shop and the car wash. As near as I can tell an attendant at one of those places must have discovered the mat in the trunk and "helpfully" reinstalled it. But I didn't notice this right away. When commuting to work on april 16th, I pressed the accelerator to the floor as I moved into a much faster traffic lane. Upon completion of this maneuver I eased up on the gas, but the pedal stayed down and the car kept accelerating, unintentionally at this point. At first I wasn't sure what was going on, but after about 3 or 4 seconds I heard a "click", the pedal returned to normal and the car slowed. It was then that I thought of the all-weather floor mat, and when traffic cleared I tried another experimental full-throttle dab to see if I was correct. It happened again (but I was ready for it), with the pedal releasing on its own after a few seconds, just like before. At this point I was careful not to disturb the mat's position so I could take video of the problem once I arrived at work. Once in the garage, and with the engine off, I was able to replicate the floor mat-throttle interference on-camera. As before, the pedal stayed stuck for about 3 seconds after I pressed it to the floor. I was able to repeat this several times. But in one trial the stuck throttle persisted for over 30 seconds, with the pedal staying stuck despite vigorous stamping in an effort to free it. The only way it came loose was by lifting my heel which, in the normal driving posture, had apparently been pinning the mat down and making it less flexible. With the heel pressure removed, the mat bent up out of the way and the pedal began a slow return. A you tube video link is available upon request.
I bought a 2010 ford fusion from shaefer ford in cumberland md on 3/17/10. On 4/15/10 I was driving on 220 south from my home in bedford to cumberland. I passed a truck and then tried to slow down and the accelerator would not respond to the brake pressure. For over 1 mile I had brake all the way to the floor and the vehicle was still going at 45 MPH. I saw 4-5 cars stopped in front of me so I turned off the car and was able to steer to the shoulder and the truck passed me. I called shaeffer ford and was towed to their lot. I left the car and later that day I was told that the floor pad had hooked onto the accelerator so that it did not decelerate. They said they check everything and that everything was ok and the brakes were not damaged. I drove the car home that afternoon.
Tl*the contact owns a 2010 ford fusion. The contact was driving into a parking space at 1 MPH when the vehicle suddenly lunged forward and crashed into a fenced barrier. There were no injuries but a police report was filed. The vehicle was taken to an automotive body shop but no repairs had been performed. The current and failure mileages were 1,741.
I was pulled into a parking spot in the parking lot of my gym, and the car was close to stopping, or stopped. The car accelerated, and I hit the building. When the crash was over, I looked down and my car's gear was in park. Either the car was already in park, and my foot was still on the brake, or my foot was on the break, and as the car accelerated forward, my hand hit the gear, putting it in park. I have pictures demonstrating skid marks (showing the brakes were engaged). The car is a hybrid model.
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