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2010 Ford Fusion acceleration complaints

Page 4 of 28: complaints 71 to 100 of 793, newest first, as owners wrote them.

See the summary of 2010 Ford Fusion acceleration problems: which part fails, at what mileage and related recalls.

Filed Mar 28, 2015 · Acceleration, Engine · 71,075 miles · WI

Driving the car home from the dealership cruising down the highway and suddenly the car just would not accelerate any more. Scary feeling when your cruising at 55 and suddenly the car would not stay at highway speed. It would still idle but it idled roughly. You could push down on the pedal but it would do nothing. It just lost all power so I had to quickly pull onto the shoulder of the road. Good thing no one was following me to close. I called the dealer and they sent out a tow truck. I had to get a ride home and the car went back to the dealer for repairs. Turns out that the throttle body sensor quit working.

Filed Feb 24, 2015 · Acceleration · MA

Tl*the contact owns a 2010 ford fusion. The contact stated that while driving at a high speed, the vehicle jerked and lost power as the service vehicle soon warning light illuminated. The vehicle was taken to a dealer. The technician diagnosed that the throttle body needed to be replaced. The vehicle was repaired. However, the failure recurred. The vehicle was taken back to the dealer, who diagnosed that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown. The VIN was unavailable.

Filed Jan 28, 2015 · Acceleration · PA

Tl*the contact owns a 2010 ford fusion. The contact stated that while attempting to accelerate from a stop, the vehicle accelerated excessively without warning. The vehicle was towed to the dealer, where the floor mat was replaced but the failure reoccurred twice. The vehicle was taken back to the dealer, where it was diagnosed that the failure was related to the floor mat. The contact referenced a manufacturer's recall related to the failure. The VIN was unavailable. The manufacturer was not notified of the failure. The failure mileage was unknown.

Filed Jan 12, 2015 · Acceleration, Transmission · 1,899 miles · NY

Since the vehicle was new the transmission slips or jumps into gear. The engine also hesitates when the gas pedal is pushed and then starts to go. Visits to three ford dealerships over the years and calls to ford have been useless. Ford dealers will charge for reprogramming of computer which does not fix the problem, there is what ford calls a recall but they will only fix the problem if the dash light comes on because their oil change people can't tell if there is a problem unless the light comes on. Ford has given me numerous "work tickets" but they are unwilling to fix the vehicle or don't know how. I know this is a common problem with ford vehicles after sitting in dealership waiting rooms with others who have the same issues. If you own a ford be careful when merging onto a highway because your vehicle may not go when you want it to.

Filed Dec 29, 2014 · Acceleration · 14,000 miles · NC · crash

Tl* the contact owns a 2010 ford fusion. The contact stated that when the vehicle was started, it accelerated without the accelerator pedal being depressed. The vehicle went down an embankment and across four lanes. As a result, the vehicle crashed into a brick wall. A police report was not filed and there were no injuries reported. The vehicle was towed to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 14,000.

Filed Dec 23, 2014 · Acceleration, Transmission · 34,000 miles · CA

I have a 4-year new ford fusion 2010, manual shift transmission. On 12/17/14, while I was driving at approx. 40 MPH on a busy road putting my car on gear 4, all of a sudden, the wrench light lit up, and the car jumped violently as if it was at gear 1 or something. Startled, I gently pushed the gas pedal a bit more, that didn't help; tried again, still violently jump. I hit the clutch, pressed the break pedal just enough to steer my car off the road to a parking lot. After turned off the engine, checked the car, then started the engine again, the wrench wasn't lit, and I drove away. -- this was the first time the trouble occurred. Before the problem re-occurred on 12/20/14, I noticed several sudden accelerations, and sudden stalls while I was driving. The 2nd time the wrench light lit up, same problem: car jump, felt like on gear 1 while actually on gear 3 for a while, have to stop in the middle of the road and re-ignite the engine to get the car moving again. Local ford dealer did diagnosis and concluded the throttle control body was bad, to fix the problem they must replace the throttle control body and charge me $450. They said there is no warranty on the throttle control body, and parts do go bad sometimes. Really, in 4 years? For a well maintained, garaged car at 34k mileage? The problem smells like a defect, not a standard wear and tear, why should I pay for replacing a defect part? How do I know whether the new part is not a defect again? I'm scared of driving on high way.

Filed Dec 15, 2014 · Acceleration, Engine · 35,575 miles · FL

I filed an original complaint regarding sudden failure of my vehicle to move or produce any power back on 10-05-2013 under the federal safety agency id number 10546865. At that time I described the following: summary: I was at a stop light. The light turned green and I began to accelerate to about 10 MPH when the car suddenly began running rough and I could not increase speed. It slowed down to about 3 MPH and the wrench light came on and no matter how far I pushed the pedal it would not move past 700 RPM. This repeated itself several times more that day. Did it again and it seemed it was increasing in frequency. Took the car to the dealership and they said the throttle body failed and that it is a common occurrence. It had an error code of p2111. Filed original complaint because I was informed that there was a large number of these failing prematurely and to document my vehicle. I paid the repair in october 2013 for exactly same symptoms p2111 and same conditions as all of the other vehicles in this investigation were experiencing. I kept track of the federal safety agency's investigation came to find out that ford had issued a "customer service campaign" earlier this year that extended the warranty on the throttle body to 10 years/150k miles and a letter would be sent out. I never received one. Contacted my dealership who said they did not see anything under my VIN but would send the request to ford. Ford says that the federal safety agency determines which vehicles fall under the issue. So just contacted the federal safety agency via telephone speaking to [xxx] who said that since I already filed a complaint with the federal safety agency that she could not help me but said for me to go online and update my complaint so that the federal safety agency engineers would investigate further. In warranty database I found many 2010 ford fusions produced before and after mine (**/**) with the same problem. I would like a call from a the federal safety agency engineer please. Thank you. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Dec 4, 2014 · Acceleration, Engine · 66,500 miles · CO

Car was at a complete stop. Engine began to race (sudden unintended acceleration). Car began to lurch forward. Applying brake full pressure would not stop - had to place in park. Incident continued for 30 seconds. Had happened over 20 times since july of 2014. Took car to local dealer and ran diagnostic on ecs. No codes reported. Filed case with ford motor company. They will not address problem because no fault codes are being reported. Have case number but did not include as could be security risk. Incident has not occurred since.

Filed Nov 18, 2014 · Acceleration, Electrical · 51,200 miles · MO

I was driving home from work last night and my car shut off. It shook violently and decelerated to a stop. I read online about the 13n09 consumer satisfaction program and since my car is exhibiting the same symptoms I decided to limp into the dealer. It appears that ford has decided to extend the warranty on these defective throttle body parts but for some reason my 2010 ford fusion with a faulty throttle body position sensor is not covered? If it has been determined that the part is defective in the ford fusion then shouldn't all of them be covered? I don't feel that I should have to pay for a faulty part that just happens to also be a safety issue. Ford needs to step up and own up to this issue not profit from it.

Filed Nov 14, 2014 · Acceleration, Electrical · 150,000 miles · IN

Tl* the contact owns a 2010 ford fusion. While driving approximately 70 MPH, the vehicle suddenly shut off. The contact was able to merge the vehicle to the side of the road and restarted the engine. The vehicle resumed normal operation. The contact indicated that during the incident the check engine and service sensor lights illuminated. The dealer replaced a computer, but the failure persisted. Later, while driving approximately 60 MPH, the speed suddenly decelerated. The vehicle would not accelerate. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 150,000.

Filed Oct 31, 2014 · Acceleration · 98,000 miles · PA

Tl* the contact owns a 2010 ford fusion. The contact stated while driving approximately 35 MPH, the vehicle accelerated and jerked without warning. The vehicle was taken to a dealer where the technician diagnosed that the throttle body needed to be replaced. The vehicle was repaired. However, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 98,000. ..updated 12/11/14 * bf

Filed Oct 17, 2014 · Acceleration, Electrical · 128,500 miles · NJ

There were two events with the electronic throttle cutting off while driving, though, engine did not stall, requiring reset by turning off the ignition then restarting the car. At the time the throttle cutting off there was a yellow wrench indicator light light on my dash. This mimics the federal safety agency action number: pe13003, however, this action number does not include my VIN number.

Filed Oct 15, 2014 · Acceleration · 69,000 miles · NY

Tl* the contact owns a 2010 ford fusion. The contact stated while driving approximately 70 MPH using the cruise control, the vehicle stalled as the wrench warning light and the brake light illuminated. The vehicle was merged to the side of the road where it was restarted. The failure recurred multiple times. The vehicle was taken to an independent mechanic. The technician diagnosed that the electronic throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 69,000.

Filed Oct 7, 2014 · Acceleration, Fuel system · 84,632 miles · PA

Throttle body failed and required replacement. This is a known issue and there is an extended warranty on the part, but because the repair was done at a private service center and not a ford dealership, ford refuses to pay for the repair. Guess I won't be buying a ford ever again!

Filed Sep 22, 2014 · Acceleration, Engine · 74,000 miles · IL

Sudden loss of throttle response at 30mph driving speed. Vehicle soon stalled losing engine power. Check engine light illuminated. Ford obd code p2111, throttle actuator stuck open. Replaced faulty throttle body with new to remedy situation. Erased obd codes. No further problems. This complaint will also be forwarded to ford consumer relations.

Filed Sep 21, 2014 · Acceleration, Engine · 84,000 miles · OH

While driving on the interstate, the vehicle completely lost power under acceleration. I took it to a ford dealer and they fixed it free of charge. They said that they are aware of the issue, but have not had time to send out a recall yet.

Filed Sep 11, 2014 · Acceleration, Fuel system · 57,150 miles · IL

On 8/15/14 car sputtered while driving at 30-35 MPH and slowed to a stop. Would not re-start immediately but eventually did after 10 minutes. It then sputtered and stopped a couple times within a mile or two. The auto mechanic did not find any bad computer codes. He did clean the throttle body and replaced the air filter. The car ran well without any problem for 3 weeks and 1,100 miles. On 9/11/14 the car again sputtered and slowed to a stop. My wife was able to re-start it. The auto mechanic again found no bad computer codes. He could not explain the cause. Web search revealed many other drivers with similar issues with 2010 ford fusion fuel system. Definitely a dangerous condition.

Filed Sep 1, 2014 · Acceleration, Engine · 46,020 miles · MD

While driving on the highway at 65 MPH, the engine suddenly went into idle and it was not possible to accelerate. I was fortunately able to make my way over to the shoulder without causing an accident before the car came to a shaking halt. This then happened 3 more times as I made my way on local roads to a ford dealer. Also fortunately, the dealer repaired my car (replaced throttle body and reprogrammed), which was no longer under warranty, free of charge. I don't know why such a potentially life threatening defect has not been the subject of a recall.

Filed Aug 27, 2014 · Acceleration, Engine · 53,000 miles · WI

Been noticing the car would idle rough from time to time. Was driving home on august 25, 2014 and the wrench light came on, had no acceleration, even put the pedal to the floor board. Pulled off shut car down, and restarted and everything was good. Did notice some more sputtering on the drive home. Took it in august 27, 2014 and dealer stated it was the throttle body sensor. $485.00 to repair this. I have a 2005 ford f150 also and stuck $3,700 into it last year. Thinking these will be the last ford products I will ever own. I have a 2002 toyota camry with 225,000, only thing I ever replaced, other than regular maintenance items, was the water pump.

Filed Aug 26, 2014 · Acceleration · 66,212 miles · MN

Tl* the contact owns a 2010 ford fusion. The contact stated that the vehicle was violently jerking and was extremely difficult to drive. The sensor illuminated for the throttle body on the instrument panel. The vehicle was taken to an authorized dealer who diagnosed and replaced the electronic throttle body. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 66,212. Updated 10/8/14*cn the consumer stated the vehicle model was not included in the recall. Updated 3/26/2015

Filed Aug 11, 2014 · Acceleration, Engine · ND

I was driving on the interstate at approx. 55 MPH, with cruise control activated. The vehicle suddenly deactivated t he cruise control and started slowing down. Wrench light came on, and it stopped responding to pressing of the accelerator. I steered the vehicle off the interstate and on to an exit ramp, with brakes and steering unaffected. When I put it in park, the engine was sputtering and the car shaking. After shutting off the engine and restarting, the vehicle ran normally without warning lights. Repair shop employees said it was probably the throttle body, but because the car computer had not recorded the codes, they weren't sure.

Filed Aug 4, 2014 · Acceleration, Engine · MO

2010 ford fusion. Consumer writes in regards to vehicle throttle body malfunction. *smd the consumer stated if the throttle body malfunctioned, it could cause the vehicle to stall.

Filed Jul 26, 2014 · Acceleration, Fuel system · 64,865 miles · TN

I was driving on an interstate going 70+ MPH when my gas peddle stopped working, it would not make my car accelerate. The rpms dropped down to 1000-1500 and my car immediately started to slow down. I pulled to the side of the road and as I slowed down the car jumped and acted like it was stalling out. The wrench light on the dash also illuminated. I put the car in park and turned off the ignition, thinking that my car was broken down and I was going to have to get it towed. I thought to restart the car and when I did, it ran fine. Until 3 days later when it repeated the same symptoms, 3 times in one day. It has now been a week and I have had countless times where this has happened, many times on the interstate, or busy roads. Just today in a 2 mile stretch this happened 4 times!

Filed Jul 23, 2014 · Acceleration, Steering · 80,000 miles · NY

Power steering suddenly failed with no prior warning while in reverse. Electronic power steering rack failed after only 80k miles on car. Purchased new from ford dealer. 2nd major issue with this car. The first was the electronic throttle body. This year and model have so many issues. Just a quick google search will tell you that.

Filed Jul 22, 2014 · Acceleration, Electrical · 43,000 miles · PA

When I purchased the vehicle at 43,000 miles a check fuel fill inlet warning appeared. I main tended the inlet system and the warning and check engine light would disappear. As time went on I noticed that when I would merge onto a busy highway, my car would barely move. I have come very close to death and causing others injuries because of this. I had the throttle body checked after the recall and the mechanic said that the throttle wasn't the issue. A p0456 appeared and that means a small evaporate leak. I asked the dealership if they performed a smoke test and he said no. After paying 90$ for a diagnostic fee that wasn't performed accordingly to the tab bulletin, I became very angry and frustrated with ford. Every ime I switch gears or even accelerate my car jerks so hard that I hear what is my engine or transmission loudly shifting. This past week my car won't start. It takes 15-20 seconds to turn on. After someone jumped the vehicle when I was stuck at work, my check engine light disappeared, my sync and voice featured disappeared, and now I can't even charge my phone! Also, the air conditioner quit working as well. I feel as though all of the cars functions are deleting themselves from the car. I do not feel safe in this vehicle and I cannot continue to work because of it. How can I pay for an expensive repair when I can't drive to make the money? I take very good care of the vehicle and do not feel financially responsible for this poorly manufactured car. They need to recall the 2010 ford fusion before someone gets hurt or even something worse.

Filed Jul 10, 2014 · Acceleration, Engine · 73,000 miles · MS

As I pulled out onto a busy street going to work my car would not respond to gas, I had the pedal to the floor with no response other than a weak attempt at a lurch. I had to pull over (partially off of the road) into a neighbor's yard to avoid being hit by a large transport truck coming up on me rapidly. I pushed it into a "turned around" position and between pushing an the lurching got back home. The road I was on was too narrow and too busy to just leave it. I have a history of back surgery and this did not help!!!! After I got it to the hill near my home I coasted in still with no response to the gas. There was an orange light on with a wrench picture. I looked this up online and found numerous sites with others having the same problem with no help from ford! Some were actually rear-ended on the interstates so I was fortunate in that aspect! (so far!) there is no recall on this issue and it seems that ford cannot diagnose it unless the light is currently on! The code erases once the engine is turned off and restarted so they "cannot" diagnose it and therefore send us back out in the defective vehicle. There is no warning that this is about to happen and there is no way to "move fast" enough to get out of the way of traffic. This could be fatal in fast moving thick traffic with larger vehicles coming up from behind at speed limits of 70 MPH. The car will not move when it does this and rpms do not go above 1000rpm. Are recalls only done when someone dies? If so, I need to trade this car in asap!

Filed Jul 7, 2014 · Acceleration, Fuel system · 63,700 miles · OH

Myself and two passengers (including 10 month old) were riding northbound on the interstate at approximately 65 MPH. Our 2010 ford fusion suddenly went into safe mode (aka "limp home mode") where the car continues to have power (steering, brakes, HVAC systems) but it does not respond to pressing on the accelerator. We were traveling along at ~3-5mph with other traffic still traveling full speed. Extremely dangerous situation in an extremely dangerous vehicle. A ford dealer had just performed recall 13b17 on the vehicle, which recalibrated the powertrain. Unfortunately they did not install a new throttle body, which is covered on this vehicle in satisfaction program 13n03.

Filed Jul 2, 2014 · Acceleration, Engine · 20,000 miles · MA

When I start my car and drive out of parking it sputters for a bit. Then later on I will completely loose the acceleration. I have to turn off and restart the car. It will work for a little bit and then I loose acceleration again. Has happen on the highway, at a intersection, and side roads. I had the throttle replaced and it still happens......

Filed Jun 29, 2014 · Acceleration · 57,814 miles · PA

While driving on the interstate at highway speeds in the left hand lane, the vehicle lost all ability to accelerate. While all other controls remained (steering, braking, HVAC), the vehicle was unable to accelerate or maintain highway speeds. The service wrench light activated on the dashboard and the vehicle indicated a transmission error. This was a dangerous situation as not having the ability to accelerate while on the interstate makes it very hard to position the vehicle safely on the roadway. Vehicle was towed to a ford garage where it was diagnosed as a known problem with the throttle body. While it was a known issue, ford only extended the warranty on the item and did not recall the vehicle. Given the danger associated with the loss of acceleration, this vehicle should have been recalled before the vehicle lost the ability to accelerate while on an interstate.

Filed Jun 24, 2014 · Acceleration, Electrical · 30,019 miles · GA

I was driving at a low speed of approximately 20-25 MPH behind a large truck. Truck pulled over to let people pass, and when I tried to accelerate, nothing happened and the speed dropped to 5mph and did not respond to accelerator pedal. An "orange wrench, repair needed" indicator light was on as I coasted off road and turned off ignition. Waited 10 minutes, restarted car and drove home without incident. There was also another incident that seemed insignificant at the time: about 2 months ago, when accelerating to go up a hill, the car did not respond and crawled extremely slow uphill, but was ok when back on flat ground. Recently received letter from ford about a recall repair for problem with throttle body,causing car to lose power, and to bring it in for a calibration upgrade. Upgrade is to give slightly more power if you should have problem, but does not correct problem since not all cars will experience loss of power. Went to dealer after I had lost power, asking for replacement of throttle body since I had an "incident" as described in recall. They only did a calibration upgrade since they could "not duplicate the problem" at repair shop.computer diagnostics did not record a problem with throttle body. Said "no codes in PCM. Re-flashed PCM, return to customer". The incident that happened to me was real, and potentially very dangerous. Had I been out on the busy highway, it could have been fatal. I feel that if ford knows there is a problem and refuses to correct it when a problem is reported, they are being negligent. I wanted to somehow document what happened to me, since I feel the car is unsafe to drive, and this problem will likely happen again.ford knows about the problem, but if they can't trust what is being reported by a customer,the safety of anyone who owns one of these cars is being compromised. This is a very dangerous issue.

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