Owner was driving a 2010 ford fusion on a multi-lane highway in stop and go traffic approaching a two lane tunnel on friday, november 1, 2013. Vehicle was non-responsive when pressuring the accelerator, so had to pull over onto shoulder of highway. Even after turning the car off and then restarting the ignition, car would not move when pressing the accelerator, although it began to shake. The dashboard light displayed as wrench icon, which according to the owner's manual meant a potential transmission problem. Aaa towed car to residential neighborhood. The next morning, saturday november 2, a third party towing company hired by ford roadside assistance arrived to tow vehicle to the nearest ford dealership. The tow truck urged driver to drive the car to dealership, and followed behind. After about 2 miles of driving on residential surface streets, car became nonresponsive to accelerator while driving around 10 mi/hr. The tow truck driver towed the vehicle the remaining distance to ford dealership in colma, california. After waiting for an hr, dealer mechanic reported that the throttle body needed to be replaced, and advised that the powertrain warranty was inapplicable despite vehicle being within the 5 yr / 60,000 mi window. The ford dealership performed the repair and collected payment the same day. After returning home with the vehicle, I discovered that pg 19 of the 2010 ford owner's manual showed that the throttle body was a covered part that ford should have replaced at no charge as an emissions-related component so long as the vehicle was within 8 yrs / 80,000 mi. Ford customer service agreed that pg 19 showed that this part should have been covered under warranty. However, they advised that their internal ford computer database indicated that this part was only covered for hybrid vehicles despite the written manual making no such distinction.
2010 Ford Fusion acceleration complaints
Page 7 of 28: complaints 161 to 190 of 793, newest first, as owners wrote them.
I was about to drive onto to the main highway and all of the sudden my car started shaking violently, dropped speed to less than 10mph, no response from accelerator, car would not go. I was terrified because it was late at night and being a female alone at night with a car acting up is not comfortable. I pulled over after almost being hit after the drastic deceleration, I turned the car off and waited a few moments and restarted it. It drove fine about 2 minutes before having the same issue, I was trying to just get home. This happened 4 more times before I reached my home which was 10 minutes away. I was on my way to pick up my child and am thankful that he was not in the car at this time. Is it gonna take someone being seriously injured or killed before ford recalls all affected vehicles and fixes the issue. I have always been a die hard ford supporter driving no other manufacturer but after the safety of my family being put in jeopardy I am seriously considering another manufacturer and move on from ford. The issue is determined to be the throttle body.
While trying to accelerate for a green light the car began to vibrate and would not accelerate at all. I was able to move to a safe place at idle only speed. The car was towed to a ford dealer who told me that the car could not be looked at until monday. The car is under a ford extended warranty. I was told by the ford warranty program, by phone, that I could rent a car and the cost would be covered for three days under the ford insurance program. I was billed for $359.24 for replacing a throttle body and motor asy which was not covered by the extended ford warranty and therefore the rental was not covered either. This included $119.95 for a pin points test which was completely unnecessary since ford has had to replace thousands of these parts and ford has sent bulletins to ford dealers about this problem.
The first time the incident occurred I was riding down the interstate and just out of no where the car cuts off without warning....in the middle of traffic!!! The orange wrench light came on and then the engine light. I was able to get to the side of the road and restart the car. I was able to get a diagnostic test done at oreilys and the code p1121 (or something like that) indicated that the throttle control was stuck open. I was able to drive the car on without incident. It has cut off several times since then without warning, but I continue to drive because this is my only form of transportation. It is totally unpredictable and dangerous!!! After talking to other ford owners and doing my research online I see this is not an isolated problem. This is unsafe and the part should be recalled!!!! I have continued to drive and make sure that I am very cautious and I try not to go over 60mph, but after it happened again yesterday in a very compromising scenario... I'm going to have to buckle down and get it fixed.$$$$$$$$$$ I will never buy a ford again!
Tl* the contact owns a 2010 ford fusion. The contact was driving 35 MPH when the vehicle suddenly stalled. The contact placed the vehicle in park and restarted the vehicle after several attempts. The vehicle performed normally once restarted but the failure later recurred. The contact also stated that she had an issue with the vehicle jerking and failing to increase speed despite the accelerator pedal being depressed. The vehicle was taken to an independent mechanic but the failure could not be duplicated. The vehicle was not repaired and the manufacturer was not made aware of the failure. The approximate failure mileage was 94,000.
1st event-when I accelerated at a red light the car shuttered and barely moved. Luckily no collision. All of the warning lights came on. I turned the engine off. Then I restarted with no warning lights showing and drove home. 2nd event--in heavy traffic, I accelerated and again it shuttered and stopped moving. All of the warning lights came on. I turned off the engine which caused a backup and fortunately no accident! I restarted the engine and the service engine light came on. Worried that something might happen, I drove it to the ford dealership. The car was ten days out of warranty. I was without a car overnight. They replaced the throttle body assembly ($185.03) with labor costs at $142.43.
Instance #2 (in 2 days). Unresponsive accelerator pedal. I went out to my car in the morning to go to work. Started it up, backed out and went about 20 feet and the car started sputtering hard with the wrench lighting up just like the day before. I stopped and shut the car off. Restarted the car and noticed when it was turning over it did it a lot longer than usual, almost like it was stuck or something. I drove it about 1 mile to a breakfast place with no problems, shut if off and went in. (note - there is an instance #3 right after this ).
Instance #1. Unresponsive gas pedal. I parked my fusion at the store and went in for 20 minutes. Came out, started the car, backed up and pulled away slowly. About 30 feet from the parking spot in a heavily congested area the car jerked harshly and sputtered with the wrench lighting up. It would barely move even though I tried to tap the gas and then tried harder to get it out of the way and into a parking spot.. Finally, I got in a parking spot and shut the car off. I popped the hood and remote started the car. The engine ran normal with no sputtering. I got back in the car and drove 1.5 miles home with no problems. (see instance #2).
While driving at approximately 30 miles per hour in my neighborhood, the vehicle lost power and would no longer accelerate. It felt as if the car had violently run out of gas. This caused me to stop rather quickly. I turned the ignition off, waited 3 minutes, and started the car again. At this point, I was able to drive the 0.5 miles back to my home. I took the car to the dealership and the throttle assembly body failed and needed replacement. I was informed that this is a pretty common thing with ford fusions. Total bill was $598.
While driving approximately 45mph the car suddenly started running rough and lost all power. Rpm decreased dramatically and the car would not accelerate, however the engine did not stop running. The wrench indicator came on as I managed to safely get to a parking lot. I turned off the engine and waited several minutes. I re-started the engine and drove home with no further incident. Since the incident I took the car into a reputable shop for proper diagnostic which resulted in no indication or failure codes from the tests. There was no forewarning for the failure incident and I will say that I was in a precarious and dangerous traffic condition when the failure occurred. Through further research I found the following: unfortunately this failure seems to be occurring more frequently and linked to a throttle body problem. The diagnostic codes for this failure apparently get erased when the car engine is cycled off then on, preventing a diagnostic test from capturing the code necessary for analysis (unless a diagnostic is performed while the incident is occurring). If the problem is a faulty throttle body the failure code should be p2111 or p2112. Ford has changed the part number of the throttle body replacement part from the original part causing suspicion to be cast on the original part. This warrants a safety recall due to the nature of the failure and possible injury potential when failure occurs in traffic, but has not been recognized by ford .....yet.
Throttle response stopped entirely at an intersection, resulting in a near rear-end collision. Subsequent extreme rough idle, bogged-down engine behavior, and difficulty to start engine. Faulty part is electronic throttle body, per the federal safety agency action number pe13003.
I was driving south on coburg road about 10:00 am this morning and the car started to rock front and back and my speed suddenly dropped. I went from about 25 MPH to drifting and about 2 to 5 MPH in traffic. I coasted and turned at the next intersection and pulled over. All of a sudden a warning light came on to check the engine. I was able to restart the car and drive about 3 miles to the ford dealership. This happened 3 times on the way to the shop. The total cost was about $350 and I was told that it wasn't covered under warranty. I was told it was the throttle body. We have 2 ford fusions and I am concerned that the same thing will happen to the 2012 while my wife is driving. Extremely unsafe.
This is a complaint for an issue that has an existing preliminary evaluation - the federal safety agency pe13003. I purchased a 2010 ford fusion sel in july 2010. It was purchased new. In may of 2013, while driving on city streets with my 3 year old daughter, my vehicle appeared to stall as I was turning at a traffic light. While the vehicle was still powered, my ability to control the vehicle or accelerate to speeds over 5 MPH was instantly removed. I was able to limp to the side of the road and restart the car, which drove normally until the next day when I was driving across town to meet the person providing me a ride to and from the ford dealership. Over the course of an hour, my vehicle exhibited the same symptoms 4 separate times while trying to get to a ford dealership. The dealership reported to me the next ay that I would have to have the throttle body replaced, at a cost of $486. None of the cost would be covered under warranty, and that I would be advised to have the work done immediately as the necessary replacement part was in shortage nationwide, and the dealership only had 1 on hand. I had the part replaced, and the vehicle has functioned normally since.
Vehicle just stopped, couldn't accelerate, loss of power, couldn't get any speed.
Driving along at normal highway speed the vehicles jerked once and then did not respond to pressing the gas pedal. As I coasted to side of the road, I noticed the RPM gauge sputtering between 500-1100 RPM. As I stopped the vehicle it began to shake. I turned off the ignition and restarted it. I drove another 5 miles and the problem recurred. This happened twice more before I arrived at my job at different speeds.
The throttle body on my 2010 ford fusion se failed. My car lost power and stalled out four times while driving in traffic. I have replaced the part and would certainly like to see ford recall this part.
Driving about 40 MPH. Car jerked then shut off. Brought it to a mechanic and was told it was the full body throttle.
On a highway I started from a stop and my 2010 ford fusion moved forward and then dropped into idle with no response to the accelerator and I was forced to pull drift off the highway into the nearest parking lot. I called the dealer and moved slowly to the dealer for an assessed faulty original electronic throttle assembly requiring replacement for $629.00 with a backlog of 9000 of those parts in the ford supply system.
Tl* the contact owns a 2010 ford fusion. The contact was driving 50 MPH when the vehicle began to lunge and jerk. The vehicle failed to accelerate and stalled without warning. The vehicle was restarted however, the failure recurred. The vehicle was towed to a dealer for diagnosis but was not repaired. The manufacturer was not notified of the failure. The approximate failure and current mileage was 35,600. Updated 12/24/13*lj the throttle body failed. The consumer stated he purchased the part from a local ford dealer and installed it himself. There have been no further problems.
My 2010 ford fusion *just* turned 30k miles;the basic warranty ended 7/31/13. On 10/13 driving 60 MPH on I-95 in the middle lane in heavy traffic the car suddenly stalled-no engine power/response when I pressed on the accelerator. A wrench light was lit on my dash. With no engine power to quickly pull over, I was afraid of being hit & barely coasted over 3 lanes to the breakdown lane. I came to a complete stop & it started bucking.I realized the car had not stalled--it had lost engine power. I put it in park, turned the ignition off & on to start the car. It started fine, idled fine, no wrench light lit; I eased my way back into traffic. Almost immediately the same thing happened: the car seemed to stall-lost all ability to accelerate.the wrench light was lit; this time the engine light was lit.fortunately, I was in the right-hand lane & could coast into the breakdown lane; the car started bucking again. I again put the car in park, turned the ignition completely off & on again to start the car. Again, the car seemed to run fine, the wrench light went out, & the engine light stayed lit. I gingerly reentered traffic & drove home slowly in the right-hand lane.my mechanic retrieved a service code of p2111 which is the throttle body assembly. I researched-this is known problem, there have been many complaints, there is a tsb, & there has been communication between the federal safety agency & ford motor company. I called my dealer, explained, gave them the code, told them what I found & that it should fall under the emissions defect warranty (it is technically an emissions defect), it is a known issue and since my car was barely out of the bumper-to-bumper warranty & only has 30,000 miles on it, it was a goodwill matter.fearful of breaking down again I had the car towed ~30 miles to the dealer.they said it was the throttle body assembly & it was not covered by warranty. The repair cost would be $420.58!!
When accelerating the cars engine suddenly stalls. Had to stop , and turn off the car completely,and re-start.
Tl* the contact owns a 2010 ford fusion. The contact stated that while driving approximately 65 MPH, the check engine warning light illuminated and the vehicle would not accelerate. The vehicle was towed to the dealer for diagnosis. The technician stated that the throttle body and motor assembly would need to be replaced. The manufacturer was not made aware of the failure. The vehicle was repaired. The approximate failure mileage was 56,000.
I was driving car three different time when the transmission shifts strangely and loses power then idles erratically and cannot accelerate, car displays error code on dash. I turn off car and restart and code goes away and runs good.
Tried to start vehicle after filling up on gas, already had about 1/4 tank prior to fill up, recently driving for several miles (car is warmed up fully) and it immediately stalled. This had never happened to me, and it occurred to me that just before the gas fill up I noticed somewhat rough engine response in a very short drive from across the street. I've read that there are issue with throttle body faults on fusion and escape that do not log under normal odb 2 codes after turning engine off. I never saw the check engine light come on.
I was driving on a main road and after accelerating through a light, my car stopped accelerating and my "wrench" light came on. I could no longer accelerate and the car began jumping back and forth as if it were trying to switch gears. Luckily I wasn't on a major highway. I shut the car off and turned it back on and the light went away briefly. After pulling onto a side road it happened again and when I put it in park, my RPM gauge began fluctuating and I was not pressing the gas pedal.it also began hard shifting and it seemed as though the transmission was going to drop. Not sure if this is a computer issue, but it is clearly not safe. It stalled several more times on the way home. It's definitely not safe to drive and thankfully I was not on a major highway where lives could have been at risk. I researched this weekend and clearly other people have had the same issue. I can't believe this isn't a recall. Hopefully ford takes care of this before someone gets seriously hurt.
As I was going to work just before 5 pm - I was traveling about 35 MPH but lost power yet was able to roll slightly off the road. I pumped the gas pedal to no avail. I call the service department of ford in our town and made an appointment for the next morning. (this had happened to me about a week before as I was pulling into my mother's driveway.) I was able to restart the car and continue to work. As I was leaving work, I only got about 1/10 of a mile and it happened again. I pumped the gas pedal but had no power. Each time I noticed a "wrench" light on the dashboard. I again pulled off the road and called roadside assistance. When the tow truck driver arrived he said he had towed one the previous day with the same trouble. Luckily, mine was still under warranty. I was told the next day by the service department that it was the "throttle block". It was ready for pick up later that day, but I was going out of town and when I returned to pick it up - they pulled the paperwork for another car (not mine) at first that had the same problem. I also learned that my granddaughter 2010 fusion had the same problem within a few weeks. This has to be a defective part ! I hope that ford will make a recall for the "throttle block" and repay all those who have had to pay because their warranty had expired.
Tl* the contact owns a 2010 ford fusion. The contact stated that while driving approximately 65 MPH, the vehicle stalled without warning. The vehicle was coasted to the side of the road where the engine was turned off. The engine was restarted after several attempts however, the vehicle stalled several times afterward. The vehicle was taken to a private mechanic where it was diagnosed that the electronic throttle body motor assembly and the throttle switch needed to be replaced. The manufacturer was notified of the failure. The vehicle was repaired. The approximate failure mileage was 43,485 and the current mileage was 44,000. Updated 11/14/13
Driving on highway to vacation, after 1 hour my car began to shake and slow down. Car did not respond to gas pedal and continued to decelerate on one lane highway. Due to no pull off area had to continue on hwy with possibility of crash imminent. Cel light came on and wrench light came on. Pulled off hwy and at stop car shake and stalled. After a few minutes restarted car and continued trip. Car repeated sequence of events 3 more times before reaching destination. On return home next day car repeated sequence. Car remained off for 15 mins during which time I pressed the reset button. Car restarted and did not stall and returned home. Next day I took car into dealer. My car stalled 3 times on the highway on trip to dealer. After throttle body was replaced, had incident with engine racing to 6 rpms.
Driving southbound on georgia 400 in center right and car engine stops. Pushed gas pedal a few times, but car would not respond and slowed down quickly. Was heading uphill just south of the chatahoochee river. Electrical was working as radio remained on and I was able to apply hazard lights and coast to the shoulder. Placed card in park and turned ignition off. Immediately turned ignition on and car started. Was able to drive car to destination with no issue. I paid ford dealership to replace throttle body and motor assembly.
Tl* the contact owns a 2010 ford fusion. The contact stated that while driving approximately 70 MPH, the vehicle decelerated and would not regain acceleration. The wrench warning icon illuminated. The failure recurred intermittently. The vehicle was taken to the dealer for diagnosis however, the technician was unable to diagnose the failure. The contact stated that the manual indicated that the wrench illumination was related to a throttle body failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 26,400.
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