Takata recall - I went to dealership and was told that the "parts for replacement" are not yet available.
2010 Ford Fusion driver assistance complaints
Page 4 of 7: complaints 71 to 100 of 167, newest first, as owners wrote them.
I had a new battery placed and the oil changed with my local mechanic. I drove 3.5 miles home and, upon turning into my neighborhood, a red "stop safely now" alert flashed. There was no traffic so I proceeded to my home. Approximately 0.2 miles later the car lost acceleration, continuing at 10mph (even with the gas pedal to the floor) before losing all acceleration. I turned the car off and back on. The alarm had cleared. I restarted the car and drove 300 feet when the alarm recurred. I was 50 feet from my driveway so I restarted the car, cleared the alarm and went 15 feet before it recurred, with no ability to move in drive or reverse. I restarted the car a third time and the alarm had cleared again. I was pulling up my driveway at a significant incline when it recurred. I was able to make it up my driveway and park. I called my mechanic and, after a quick on-line search, he informed me there was ford technical service bulletin 12-5-14 on this specific issue. This was an extraordinarily dangerous situation. This incident occurred without warning. In other circumstances-my wife or children in the car, driving on the highway, driving in rapidly moving traffic- my family's well-being would have been placed at great risk. Ford should not be allowed to jeopardize the safety of my family for a problem they are clearly aware of and are not addressing, I assume to minimize financial losses. What is being done to hold ford accountable for ensuring the safety of their customers and other drivers on the road who are also placed at risk by this design flaw ford acknowledges?
I was driving home after picking up my 9yr old from school,when vehicle in front of me came to an abrupt stop,I had to swerve right to avoid hitting them and hit my brakes"at this point my vehicle shut off completely in the middle of traffic I had to restart it then drove about 10 miles when my car started chimming and the service power stearing now and advance track control warnings came on I had no control of my vehicle I could not turn the wheel at all it was locked I managed to pull to the side of the road with extreme effort I thought I was going to break something trying to turn the wheel just slitely to get to side of road car had to be towed it undrivable and completely unsafe my son could have been seriously injured.ford has recalled these cars for the same issue in 2011 and beyond why if they have the same exact function and parts not recalling these 1500$ to fix that I don't have,ive taking great care of this vehicle but have had nothing but problems the same day this happened I received a factory recall for the purge canister and gas tank,the car when I bought it was burning up calipers wheels were coming loose break pads shearing off and rotor after rotor pad after pad and 3 calipers and a battery later because break fluid shot out of my reservoir onto my battery shorting it out conducting a straight feed from pos to neg.now this this is so dangerous if I was a less exsperianced driver this could have been tragic!!!is that really what it takes for this billion dollar company to be held accountable I mean we already payed for the vehicle least they can do is fix the problems they no have existed for along time before people die.
I was driving when I received a "service power steering" indicator on the dash. A minute or two later I also receive an "service advancetrac" indicator. The power steering was still working at that point and I parked the car and turned it off to check what was wrong. Once I turned the car back on I received a "service power steering now" indicator on the dash. At this point the power steering was no longer working. I could not drive the car as it was much too difficult to turn the steering wheel. I had the car towed and brought to a local ford dealer. I had to leave it there and rent a car as I was visiting from out of town and had to return home. The ford service dealer called and told me I had to replace the power steering system. $1600. Ouch
I have a 2010 ford fusion with less than 80k miles on it. The power steering went out on this vehicle while my wife was driving with our 3 year old in the backseat. She was barely able to get it off the road, as well as return the vehicle home. This is extremely dangerous! The only warning light that turned on was the service power steering message and the service advancetrak message. I took the vehicle to my mechanic they were able to see trouble codes, and cleared them. The drove the vehicle about 15 miles and were not able to replicate the problem. We picked up the vehicle 7/11/17 and drove 15 miles home and left for the night. 7/12/15 the morning of, my wife proceeded to drive the vehicle 3 miles and sure enough same problem happened to her while driving. For the life of me I cannot understand this issue. Why is there a recall for the 2011 vehicles but not for 2010, which from my understanding is what sparked the entire recall period. Ford needs to remedy this issue, or provide a fix for the vehicle.
I was reversing out of my driveway when all of a sudden I lost control of the power steering and almost hit the wall at the end of my driveway! The power steering assist failure came on and has not gone off. I have tried restarting my vehicle many times to no avail.
My 2010 ford fusion has come up with a "power steering assist fault" and "service advancetrac" messages on the dash board. This causes the steering in the vehicle to be stiff and very dificult to make a turn on the road. I managed to make it home driving at a reduced speed and by avoiding making turns when possible to prevent an accident.
Tl* the contact owns a 2010 ford fusion. While driving 15 MPH, the power steering failed and the wrench warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the power steering rack failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 80,000......updated 03/08/17 *bf the consumer stated the power steering failed while driving. Updated 09/07/2017
Electric power steering went out while driving on state highways, making it almost impossible to drive, steer to a safe place just to prevent a head on collision.without any warning driving and out of nowhere electric power steering goes out while in a curve I can guarantee you the average driver will end up in a crash, possibly dead. I was only lucky no one was coming towards me. Cost was around 1,200$ at ford dealership. I'm not sure the date of the incident, it was over a year ago.
Tl* the contact owns a 2010 ford fusion. The contact, a mechanic, stated that there was a sudden loss of power steering, the warning lights flashed to service the eps, and the stability traction control and various warning indicators flashed. The contact had to coast the vehicle over to the side of the road and restart it, but the failure continued. The vehicle was diagnosed by a dealer who indicated that the rack and pinion needed to replaced. The contact inspected the vehicle and noticed a leak from the air conditioner drain on top of the steering gear. It was diagnosed that the steering wheel angle sensor in the steering column needed to be replaced. The vehicle was not included in the federal safety agency campaign number: 15v340000 (steering). The contact indicated that the dealer's mechanical diagnosis was a sufficient solution to repair the vehicle. The manufacturer was not notified. The approximate failure mileage was 89,000.
My child was driving my ford 2010 fusion and it suddenly caught fire destroying the engine and surrounding components, everything inside the car was melted. Fire destroyed the front of the inside of the car . There were no check engine lights or other warning signs displayed on the car dashboard.
While driving at posted speed, power steering assistance unexpected failed. Driver error notice "service power steering now" displayed immediately, followed soon by "service advancetrac." just barely kept the vehicle on the road, avoiding a rather large ditch. Local mechanic diag revealed the following relevant diag codes: * c1277 (invalid or missing data for steering wheel angle sensor) * c1963 (stability control inhibit warning).
The power steering assist fault indicator will not reset. Loss of power steering. How can ford have a recall for the 2011 and 2012 fusions but not the 2010? This is very dangerous when you lose power steering while your driving.
Power steering suddenly stopped working and now the service power steering warning is coming on and we cant reset it. We were driving on the road when this happened, and now have no power steering.
2 warning service errors will show up and power steering becomes disabled as driving on residential street. Power steering became completely disabled by the time the tow truck came to pick it up. Mechanic stated it was the same codes as the recall for 2011 ford fusions. Had to take it to the ford dealer to have it correctly fixed. Stated it was the steering rack assembly. Looked up issue and many others with fusion has the same exact issue but no recall on 2010 models. Same issue and fix for the ford fusions with recalls (2011 and above) extremely dangerous as power steering went out and could have caused a life threatening crash. Luckily my fiance (future husband) was driving the car as I would have not been strong enough to safely pull over by turning the wheel.
Tl* the contact owns a 2010 ford fusion. The contact stated that the vehicle experienced a loss of power steering. The power steering and traction control warning indicators illuminated. The vehicle was taken to the dealer where it was diagnosed that the electronic steering assist assembly was defective and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 69,784.
Power steering fault appeared on dashboard while driving and steering became hard to control. Turned ignition switch off and restarted power steering was working again. Carried car in for service I was told everything was normal. Now it's happened 4 or 5 times . Being that it's out of warranty now its out again .
We were driving to pick up our daughter when the service power steering now and service advancetrac came on the message board. We lost power steering to the car. Luckily my mom's house wasn't far from our house. We got home safe and called the next day about repairs and found out it was over $1500. That is something we can't afford with a family. Come to find out many people have this problem with the same make and model and have gotten it fixed but the problem keeps reoccurring. This is very disappointing to hear about this car. This was my wife's dream car and now we find out its not as safe as ford claims it is.
Service advancetrac system 2010 ford fusion se 6spd manual, completely loses power at random times, has occurred 4 times in 5 days. Will be driving along at 40 to 45 MPH straight or turning at 5 to 10 MPH or even going up a straight, slight incline and the vehicle just loses power completely, the dashboard lights up and the service advancetrac system error message appears. I turn car off, yes in the midst of traffic with other drivers honking horns and praying no one runs into me, wait 5 seconds and then try to start the vehicle, which it does restart, however the service advancetrac error message remains. When the vehicle sits for more than a few hours the error message will not appear. It only comes on when the vehicle shuts off completely, which by the way is going to get me killed. I am a single mother working two jobs making the time to take it to the shop is difficult, however I will be taking it today (3/14/16). Losing power while driving 45 MPH is not a safe situation for any driver on the road. Someone is going to get killed when this occurs. I see there have been several complaints for the same issue on the same year, make and model, ford needs to address this situation quickly.
Tl* the contact owns a 2010 ford fusion. While driving 65 MPH, the traction control light and power steering light illuminated. The steering wheel seized. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 95,600.
Loss of power steering, and advance trac
I have a 2010 ford fusion se 4drv6 and was driving my vehicle down a highway and my low tire pressure light came on. Unable to pull over immediately I drove to the nearest good year which offers free tire repair when out of no where the traction stability control kicked in on my car and my service screen said "service power steering now" I maintained control of the vehicle until I got to good year where they discovered that I had no power steering.
Tl* the contact owns a 2010 ford fusion. The contact stated that while driving at approximately 35 MPH, the advanced tracking and the power steering warning lights illuminated continuously. In addition, an unknown tire was flat and the steering wheel seized. The contact mentioned that air was added to the tire. The vehicle was taken to a dealer where the failure was undetermined. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.
The electronic power steering on this vehicle is defective. I've only had this vechile for about a year and a half and heve had several major issues with it. The power steering problem has been the biggest issue. I was originally told the the part was on recall, then after jumping through several hoops I ended up having to pay $1314.17 to have it fixed myself. Less than 24 hours after picking the car up from the dealership the same problems are occurring, the electronic power steering completely went out again while driving on the highway. This part needs to be recalled on all vehicles, it is very dangerous to be driving and completely loose control of your vehicle on the highway. Thankfully, I was able to gain control of the car this time, but it could have been much worst. I have and will continue to file complaints against ford until this defective part until something is done.
While driving a message appeared on the instrument panel, "have power steering serviced", within a few seconds "have advance trac system serviced" warning appeared. I shut off the car. Upon restarting the car there was a total failure of the power steering system. It was impossible to drive the car due to the difficulty of turning the steering wheel. I detected a slight burning smell. The car had to be towed to the dealer. Repair invoice states an internal fault of electric power steering. Rack and pinion system had to be replaced. Mileage at the time was 60,402. If this would have happened on the highway or on a busy road there would have been great potential for an accident.
Power stering went out on 2010 ford fusion. Dash notifications: service advance trac & power steering assist fault. Seeing too many posts on the same issue.
While driving the instrument panel lights up with an organge wrench and check engine light. I am unable to accelerate and need to get off the road as quickly as possible.when I press on the gas pedal nothing happens. It sounds and appears like the car is about to stall.this has happened at least 8 times in the last week.I had the car towed to my mechanic who told me it is the trottle body and that a ford dealer would fix it. I dropped it off only to pick it up 2 days later and they told me nothing was found. Since it didnt occur while they were driving it they would not replace the part. I have no other option but to continue to drive the car as I am a single mother with no other means for transporation and the mechanics at the ford dealership told me it was "safe." the car engine stops responding at high speeds.. How is that safe?! Updated 9/21/15
I have replaced multiple defects on my 2010 ford fusion. Now, on the way to taking my children to school..my power steering completely shuts down! I've read that there are over 400,000 complaints and a pending lawsuit on the same issue with my car! I've filed a lawsuit to address this problem. I've spoken with the ford dealership, who stated that nothing can be done. I will never again buy a ford!
My 19 year old daughter was driving to college when out of the blue she went to drive around a right hand corner at about 45 MPH and the electronic power steering completely failed the car steering was so hard to turn the car didn't make the right hand turn so the car went across the road and up over the curb and almost hit a lady walking her dog no one was hurt but sure could have been the car has no other damage besides the steering and the advance track not working I'm very glad everyone is ok I'm 50 years old and I have never seen anything like this I had to go get the car off the curb and drive it to the ford dealer way hard to do even harder then a older vehicle if the power steering failed something really needs to be done before someone gets killed 42000 miles car is like new and I see well over 500 complaints so far so I would say this isn't just a random problem.
I was driving, and the car chimed a couple of times and the power steering immediately stopped working. The service power steering system now reading and advance trac reading started to show. Ford says it has not had any major issues as per 2 ford service dealerships. I went to college for automotive and worked as a tech for ford and I know power steering randomly going out is a safety issue. We were fortunate to not have any injuries, but this issue almost got us into a wreck. I will not pay ford to fix a dysfunctional part that they installed. Paying ford to fix the problem is like paying a serial killer to sharpen your knives before he/she decides which knife to stab you with.
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