Takata recall. The recall date for the airbag recall was june 2016 and it has now been nearly a year and ford still has "no remedy" for this recall. This is extremely dangerous in the case of an accident. In addition, I was not notified of this recall or the electronic throttle body issue that my car also has but now is past the "extended warranty" and they will not fix for free, despite me having made a complaint about it in the past. Last week, I was on the freeway traveling at 70 MPH, my car suddenly stopped accelerating and slowed down rapidly. I had been lucky no one was closely following behind me and I was in the right lane and quickly could pull over or I could have been hit from behind at a very fast speed because of the etb failing. I have never been notified of any of the safety issues that my car has. Ford has failed to notify me and I feel that because they did not send me anything, even though they have my address and email, they put me at risk of an accident that could have LED to serious injuries.
2010 Ford Fusion electrical complaints
Page 5 of 12: complaints 101 to 130 of 324, newest first, as owners wrote them.
Tl* the contact owns a 2010 ford fusion. The contact stated that the vehicle was slow to accelerate when the accelerator pedal was depressed and idled extremely low. The vehicle suddenly surged at a high rate of speed. The contact had to coast the vehicle off the road and restart the vehicle. The vehicle was taken to a dealer who was unable to replicate and diagnose the failure. The contact received notification of a manufacturer service campaign for the electronic throttle body extended coverage, but the dealer refused to provide the manufacturer's solution to repair the vehicle. The contact was uncertain if the vehicle would be repaired the contact received notification of customer satisfaction program: 13n03. The failure mileage was not available. Updated 06/29/17*lj
My fusion suddenly lost power while driving with engine oil light and battery light on. Luckily there's no car on that road at that time, I stopped the car and turn off and on the car again, then everything was back to normal. But this could be very dangerous. I took my car to dealer and they could not recognize the problem since the engine light was not on when I brought it in. Well, will try another dealer. I loved my first 2006 fusion so I bought this 2010 fusion, this problem and how ford handled it (making it a extended warranty instead of a recall) changed my mind, my next sedan will not be a ford, period.
Tl* the contact owns a 2010 ford fusion. While driving 50 MPH, the power steering failed without warning while exiting the highway. The dealer diagnosed that the power steering failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 96,400.
My child was driving my ford 2010 fusion and it suddenly caught fire destroying the engine and surrounding components, everything inside the car was melted. Fire destroyed the front of the inside of the car . There were no check engine lights or other warning signs displayed on the car dashboard.
I had a low tire not flat I was driving down my alleyway slowly and hit a small pot hole on my way to go get it filled with air at the nearest gas station when all of the sudden I lost all power steering and the alarm came on saying power steering failure or something to that matter I am a big fella I was able to man handle the car to the nearest gas station with no power steering with my 1 year old daughter in the back seat. I then filled the tire manhandled the car to her day care then up the street to the closest auto shop. Where I dropped it off. And was late to work having my brother come pick me up I was stressed out of my mind because I read how expensive it was to replace luckily the mechanic had a employee who had dealt with it before and was able to pop the steering column out of the jammed sequence it was in and he said he had seen it over and over again. Which cost me about 200 bucks alot better than 2000. However after that my car was not the same come to find out my wheel bearing had failed about 6months later and some arm was bent costing me 800 dollars I believe this was due to that issue I had prior I am pissed about this finding out how many of these cars are doing this. I believe that ford should pay to replace their faulty unsafe steering axel and columns.
Door ajar light and sound comes on constantly while driving. Also when parked and the car is locked it consistently sets off the car alarm. I can't lock my doors anymore. Dealerships don't want to get involved in the expense or trouble of fixing. They lie and tell me it's fine.
I was with my kids in the car driving to a recreational league basketball game and my tire light indicator came on . I stopped at the gas station to put air in the front right driver side tire because that the one that looked like it needed air. After I completed that task the advancetrac indicator came on and then went off. I drove on the highway to the event and noticed that at times the turning was getting difficult. I got to the gym and turned into the lot without incident. I played my game came out and began to go home when before I could back out the "service power steering " message came across the dash. The car then became almost impossible to drive. I didn't want to take any chances with my kids in the car , so I called my wife to come get us and left the car. The next day I went for the vehicle but it took 1.5 hrs to get home which normally would be 25 minutes .I haven't drive the car since then and am highly upset that it seem as though this is a common problem for this vehicle and has caused injury and death . Why was there not a recall for the power steering if its a known issue?
I have been experiencing issues with my power steering assist in my vehicle. The steering wheel automatically locks while either trying to drive (stationary) and while driving (in motion) the vehicle. The ford company has not released a recall for this issue, however there is a class action lawsuit for this very issue with motorists owning the same make and model vehicle who are experiencing the electric power wheel assist issue. I have found other sites where motorists have explained the same issue of the steering wheel locking/not working during the time of someone driving, turning the wheel, or simply preparing to drive the vehicle. I am expressing my deep concern for national safety as many americans have purchased this vehicle and are driving on the roads! I pray this recall can occur before someone may experience a fatality leading to death. I have uploaded a picture of my very own vehicle experiencing the power steering assist fault.
Power steering. This is 7th time I taking my car to the dealership in the past 2 years, and 3 times this just past month. Ive been told I new steering wheel has been put on and the same issue keeps coming back. I have never had any other problems with my car besides the [xxx] power steering failing. What is ford going to do about this.!!!!!!? Or are they waiting for someone to die before they do something about it. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I just had to pay 1900. To have my 2010 ford fusion power steering fault assist repaired, although it appears the 2011-2012 models are included in the recall. The power steering goes out, and the car is then not able to be driven. If this happens when you are driving you lose complete control of the car. I have owned and driven fords for over 15 years (taurus and fusion) that I bought brand new, and I maintain my garage kept cars. My fusion has 73,000 miles so the power steering should not go out on my car at no fault of my own. This power steering fault should be covered under a recall before more accidents and occurrences happen endangering peoples safety. I drive with little children in my car regularly and I am thankful I was alone when my steering went out. Please consider including this power steering fault assist problem in 2010 ford fusions to be a recall. It is dangerous and very costly to be fixed as I have learned. Thanks for your consideration.
Car looses power and the check engine and transmition light comes on car while driving at low rpms while driving on city streets . Had to pull over and shut off car and restart in order to drive home . Had computer system scaned and a p2119 code comes up for throttle body . Just had car in for a 15s34 recall purge valve assy and has been doing this since . Cleared code and for a coupe of days its fine then it starts all over agin
Tl* the contact owns a 2010 ford fusion. When the down button was depressed on the front driver's side window, the window failed to roll down. The contact also stated that the front driver's side door failed to open from the inside. The contact had to exit the vehicle from the front passenger side door. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000. The VIN was unavailable.
Car stalled in parking lot. Ford dealer said it was the throttle body, and that the replacement was covered under some type of extended warranty. However, I do not have an extended warranty on the car, so I was suspicious. They did charge for a fuel injection service. Research online revealed that this is an ongoing problem with fords, and there has been no recall of the electronic throttle body. The car can stall at any speed, with potential loss of life. I would like to be part of any further legal action on this. Ford should be held accountable.
Tl* the contact owns a 2010 ford fusion. The contact stated that the recall notice for the electrical system was received in november of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The federal safety agency campaign number was unknown. The contact had not experienced a failure. Updated 05/25/16*lj
Tl* the contact owns a 2010 ford fusion. While the vehicle was parked, the center console where the gear shifter was located caught fire. The contact poured water on the flames, which caused the fire to slightly diminish. The vehicle was towed to the dealer where it was diagnosed that something external caused the fire. The manufacturer was notified of the failure. The vehicle was not repaired. There were no reports filed. The approximate failure mileage was 130,000.
Heater/AC making a very loud noise when turned on any setting and will not speed up when fan speed is turned up or down.
Tl* the contact owns a 2010 ford fusion. The contact stated that the speedometer did not function properly, the automatic door locks did not function, the digital odometer did not function properly, and the vehicle intermittently did not accelerate even when the accelerator pedal was depressed. In addition, the vehicle stalled. The vehicle was taken to an independent mechanic where it was diagnosed that the speed sensor was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure.the failure mileage was approximately 75,000.
Computer controlling throttle shuts engine off at highway speeds. No power to control vehicle.
Power steering was suddenly lost first time in october of 2015 almost causing me to run into a curb. Second time in november of 2015 fiance was driving and the power steering was suddenly lost power steering light came on only giving us about a five minute warning while he was driving and almost ran into another vehicle. A ford dealership wanted to charge me over $2,000 to replace entire electronic gear which was not the problem at all. I took it to another mechanic and he said it was the rack and pinion that has gone bad and is going to cost over $1,000 to get a new rack and pinion. He also said that the loose rack and pinion was causing the powering steering hose to leak.
Last year I had the throttle body recalibrate and cleaned. After receiving the extended warranty, ford replaced the part at no cost. It has been not even a year yet and my car is experiencing the same problems. I was at a stop light and my vehicle stalled our and the wrench light came on as well as some other lights. The light turned green and from what I remember from the other 1000 posts, they said to turn the car off and restart it. That's exactly what I did. It obviously occurred a few more times as well. I took it to the dealer and my bill was 1,000 dollars. They changed a purge valve which was stuck open. Therefore, allowing the gas to flow directly to the canister. They also mentioned how dirty the engine was and recommended that I get a flush done on the vehicle. I declined because I knew that carbon was coming from the throttle body. Anyways, the vehicle is very unstable and unsafe. When I step on the gas pedal, it takes a good 7 seconds to accelerate and therefore possibly causing a crash, especially trying to merge on the parkway. I went through this a year ago and ever since spent over 6,000 dollars in repairs. Not to mention the motor mounts which break pretty often. It looks as though the transmission is going to jump out of the vehicle. I called ford and explained that my car was experiencing throttle body issues again and they said that once it's fixed, the warranty is up and I have to pay out of pocket. This is ridiculous! Their cars are unsafe. What if I was one of the victims where the car stalled while driving? I know this has happened. Please look into this vehicle, it is not a safe car.
Tl* the contact owns a 2010 ford fusion. While driving 60 MPH, the power steering failed and the vehicle jerked. The vehicle was restarted. The vehicle was taken to a dealer where it was diagnosed that the electronic steering gear assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 130,000.
I was driving down the highway and a red triangle light comes on that says to stop safely. The engine shut off. I had to pull over and turn car off. Once I started it back it starts fine but continues to turn off very few miles. This is a major problem and puts my families lives at risk. No lights are on after I turn car back on. This is very serious and can cause my family to die in a car crash. Thankfully the hybrid engine still works which lets me slowly pull over but my speeds on the interstate goes from 70 to about 30 really fast and puts us in a very dangerous situation. Please help me fix.
While stopped at red light and stop signs attempting to turn, the vehicle would rev itself corresponding with a rapid increase/decrease in RPM. Upon acceleration the car would stutter and the engine turned off while allowing me to enter the intersection resulting in very close calls. This has been recurring with more frequency.
I was driving on the interstate in the passing lane when my vehicle stopped accelerating. I had no way to give gas to the car. I managed (luckily) to pull over to the breakdown lane. The car was running roughly with no way to give it gas. I shut it off and restarted it successfully and was able to continue. This happened several times over several days. The local parts store checked the codes and it was the p2111 throttle body actuator. I found out also that it was under extended warranty for that part. I made arrangements with the local ford dealer to have it repaired. I do not understand why my life was put in danger with a known very serious defect. Why didn't the federal safety agency make ford do a recall? An extended warranty just postpones the time that the event will happen. I noticed that there were many people that had reported the same problem.
I was going down the road at 25 MPH and the steering failed. Power steering was going in and out, and was mostly out. I had to pay for a new steering gear assembly - despite the fact that there seemed to be many, many, many vehicle recalls for steering on the ford fusion. The dealership and ford was unwilling to pay for the replacement part and labor. I had to pay a total of $1833.57 for the steering, labor, and for the alignment. I am hoping that I will be reimbursed from the dealer for the the parts.
Tl* the contact owns a 2010 ford fusion. The contact stated that the power steering failed on the vehicle while the vehicle was in reverse. The power steering warning indicator illuminated. The failure occurred several times. The vehicle was taken to an independent mechanic where the technician could not diagnose the failure. The contact mentioned that previously the steering harness and the power steering motor were replaced. The manufacturer was notified of the failure. The VIN was not included in the federal safety agency campaign number: 15v340000 (steering). The approximate failure mileage was 138,000.
While driving (8/8/15) on I-65 at approx. 75mph, the RPM's dropped and there was no response from the throttle pedal. After carefully making our way to the shoulder, it was noticed that charging system and throttle control/transmission indicator lights had turned on. I turned the vehicle off and upon restarting, everything appeared to be working as it should. The above was the second instance of this malfunction. Previously (june 2015), while driving in city traffic at approx. 30mph, the RPM's dropped and the throttle pedal became unresponsive. After turning the vehicle off and back on, functionality resumed. Over the next 15miles back home, this occurred three more times at speed between 25 ~ 55 MPH. At all instances, the throttle control/transmission indicator light turned on, but then turned off after restarting the vehicle.
My 20 year old daughter and two friends were traveling back from the campground heading back to one of the friends house for the night. They had decided to stop by a coffee shop just around the corner from where they were heading. When she went to make the turn from the highway into the parking lot the car lost all power steering. She managed to get the car into a parking space and no one was injured nor was there a wreck. She stated to me that the car was fine no problems at all until she slowed to make the turn into the parking lot that when the power steering went out and a message came up on the dash along with the traction control symbol. There were no warning signs before the problem accrued just happened at the snap of your finger.
As I was driving about 70mph on the interstate, I lost acceleration. The rpms dropped and I wasn't able to get any response from the gas pedal. Luckily, traffic was light and I was able to make my way over to the shoulder and turn the car off. After doing this, the car started back up and I had acceleration again. Once I returned home, I looked this up online and found many references to the recall on the electronic throttle body. I only drove it a couple more times while waiting for the part to come in and I stayed in town. The incident occurred one other time in the 6 days it took for my part to be ordered, delivered, and repaired. Since ford only wanted to reset the throttle body rather than replace it, I paid for it myself and had my dad do the work. I'm very lucky that the interstate wasn't crowded and that I wasn't in the busy city when this happened.
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