Throttle body is defective, causing for unexpected lunging and stalling out during acceleration. Happens at very unpredictable times while driving the vehicle. The throttle body has been replaced 2 times at a cost of aprox. $180
2010 Ford Fusion fuel system complaints
Page 5 of 25: complaints 101 to 130 of 705, newest first, as owners wrote them.
While driving on the highway my 2010 ford fusion hybrid suddenly lost power and quickly decelerated from 65 MPH to less than 20mph. I took it to the dealer who said that the throttle body needed to be replaced. This is the same issue on the non-hybrid ford fusion for which ford has issued an extended warranty under customer satisfaction program 13n03 however ford has excluded hybrids and manual transmissions that have the same throttle body part.
The hybrid completely shut down at approximately 65 mp on the interstate. It was like turning off the key. A red triangle light said good luck "stop the car". This is within 100 miles having paid 1200 to a ford dealer to replace throttle body and cooling pump that wasn't one of the 1.6 million ford had to extend warranties. Shame on nhsta for not making them recall everything.
The throttle actuator sticks closed causing the vehicle to go much slower than expected and this occurs at unexpected times. The condition creates potentially hazardous conditions for the driver and vehicle occupants. Numerous people are reporting the same issue in online vehicle forums. Engine code produced by the vehicle computer is p2112.
Tl* takata recall. The contact owns a 2010 ford fusion. When the contact purchased the vehicle, he was informed of the federal safety agency campaign numbers: 15v593000 (fuel system, gasoline) and 16v384000 (air bags). The dealer (sheehy ford of marlow heights, 5000 auth rd, suitland, md 20746, (800) 640-5368) was contacted to determine when the vehicle may be scheduled for the repairs. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect. Vin tool confirms parts not available.
Tl* the contact owns a 2010 ford fusion. While at a stop, the vehicle jerked and tended to surge. The contact stated that the same failure occurred when the fuel tank was full. The check engine warning indicator illuminated. The failures recurred several times. The vehicle was taken to the dealer (delehanty ford in flushing, mi) where it was diagnosed that the purge valve and the charcoal canister needed to be replaced. The technician stated that the purge valve caused fuel to leak into the charcoal canister. The dealer stated that the failure was repaired in 2015 per an unknown recall and the contact would be responsible for any future repairs. The manufacturer was made aware of the failure and agreed with the dealer. The vehicle was not repaired. The VIN search showed one open recall: the federal safety agency campaign number: 15v793000 (fuel system, gasoline). The failure mileage was approximately 157,000. Parts distribution disconnect.
Engine went to limp mode.
While driving upon acceleration increase of speed and slowing down there is a loud wining sound. When driving the vehicle for 15-20 minutes I can smell fuel inside the car. This is not when filling fuel it's while the car is driven for a length of time each day. The battery goes dead when sitting for one to two weeks. We have purchased 2 batteries in 1 year, had cables and connections cleaned and replaced. There has been messages coming up for "check engine" and the fan is noisy when the air or heat is turned up.
In lower gears / below 3500 RPM, I will occasionally experience a sudden deceleration, and then an abrupt acceleration as the vehicle attempts to make it to the commanded speed. This only occurs when the vehicle is already in motion, most often city streets, occasionally while accelerating onto a highway. I believe this creates a potentially dangerous situation, as a driver may not have the full, consistent acceleration that he expects to have. This issue began shortly after receiving "check fuel filter" codes, due to a poorly designed inner gas cap gasket, which allows for contamination to obstruct the easy fill system's inner seal. I believe this may also be related to an issue with a throttle body controller, similar to the many ford products and customers whom have submitted prior complaints. Not sure why those throttle body controllers didn't get a recall, the problem is common enough and the potential damage substantial.
Tl* the contact owns a 2010 ford fusion. The contact stated that the vehicle suddenly stalled without warning while driving various speeds. The contact was able to restart the vehicle and it functioned appropriately. The contact took the vehicle to the turnpike ford dealer where the nozzle was cleaned; however, the failure recurred. The dealer was contacted again and stated that cleaning the nozzle was the only remedy. The contact stated that the vehicle was included in the federal safety agency campaign number: 15v793000 (fuel system, gasoline); however, the remedy was not performed. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.
Takata recall my air bag sensor light came on air bags never deployed in my vehicle in an accident I was in in june of 16.I purchased this vehicle with multiple issues the dealership that sold me the car new it was under recall and never fixed the car.it was in and out of shop for ABS,gas leak,accelerating by itself now I've burned up 3 calipers keep burning break pads gas is never accurate and there's no light but it still pulls code for ABS,also it went in for factory recall and recall was never performed.more than fed up and sick of spending my $.
Driving locally, wrench and engine lights came on suddenly. When I got short ways to store, turned engine off and restarted, lights gone - thought it was a fluke. Proceed to drive home to contact ford, both lights come on again, car begins declerating with no warning, no action on accelerator, car slows (I didn't know this was called limping) and I pulled of highway and get to parking lot. Car towed to ford dealer. I had no clue what problem was replaced electronic throttle body car is 7 years old, only 43,700 miles. Afraid to drive car as this can happen again - what if I'm in heavy traffic at high speeds. Can't believe ford was able to avoid a recall --- this is a very dangerous problem!!!!
Tamara recall! My cars engine light keeps coming on and the machine says it's a evap leak through the fuel neck. And there is two recalls on my car
Takata recall - recall received - 2 yrs. Later no resolution. Fear of driving car. Only comfortable driving close to home. 10 yr old vehicle with only 35,000 miles on it. Feel this car should be re-purchased by dealer since they do not seem to care about the safety factor. Have aleady had to have throttle body replaced due to car just stopping when being driven at highway speeds. Recall on possible leaking gas tank. Almost 2 years - no resolution. Would you like to drive this piece of crap on the highway?????
Tl* the contact owns a 2010 ford fusion. The contact received notification of the federal safety agency campaign number: 15v793000 (fuel system, gasoline). The remedy required the vehicle to have some test performed in order to determine if the remedy was necessary. At the time of the testing, the contact's vehicle was deemed fair, which meant a recall replacement repair was not necessary. Shortly after having the vehicle tested, the contact began to smell a fuel odor emitting from the vehicle and noticed fuel leaking from the vehicle. The contact took the vehicle to the dealer where it was diagnosed that the fuel tank needed to be replaced, as indicated in the recall. The contact was informed that the repair would not be covered under the recall due to the vehicle passing the previous test. The contact stated that the vehicle was emitting a fuel odor prior to the recall testing. The manufacturer opened case number: 12281400. The approximate failure mileage was 166,000.
When accelerating into traffic the engine shuts off leaving me crossed opposed traffic. Will usually start right away after. Car has to be in park to restart. On occasion the security light flashes and will not restart without locking and unlocking the car. Performing this action while blocking traffic (in both directions) can't be safe in any way. The car also dies at speed even when the cruise has been set for over a hour. Help please. Thanks [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Tl* the contact owns a 2010 ford fusion. The contact stated that the check engine warning indicator illuminated. The vehicle was serviced per the federal safety agency campaign number: 15v793000 (fuel system), but the remedy failed to repair the vehicle. The contact mentioned that the check engine indicator illuminated 90 days after the recall repair. The vehicle error code was in reference to the canister purge valve. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.
Tl* the contact owns a 2010 ford fusion. The contact stated that while driving, the check engine sensor warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the fuel tank had failed causing fuel to leak out. The vehicle was not repaired. The contact mentioned that in october of 2016, the vehicle was inspected under the federal safety agency campaign number: 15v793000 (fuel system). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the federal safety agency campaign number: 15v793000 (fuel system) due to the previous inspection performed. The contact stated that the vehicle had experienced the same failure listed in the recall. The VIN was not available. The failure mileage was 105,000......updated 03/08/17 *bf
Recall 15s34 fuel tank and purge valve inspection: I received a notice for recall and I delivered my vehicle for inspection on february 20, 2016. Ford replaced my purge valve because it had failed. My paperwork shows the inspection was completed prior to 0830.the problem is I began to smell gas a few months later. The smell became worse and I returned my vehicle to ford on november 28, 2016 for inspection. Ford said my tank is cracked and need replacement. I asked ford to cover the cost of the tank replacement and they refused. I believe ford should cover this cost due to condition of the tank. The tank's crack was caused by internal pressure (see photos). I don't believe the tank was properly inspected. I don't believe the ford dealer could have tested the system and replaced the purge valve and dropped the tank and tested the system in one hour. Note: the dealer opens at 0730 on saturdays and the invoice shows the dealer completed everything at 0829. Invoice does not show the dealer using a gasket after tank inspection. Please help me recover the cost of the tank replacement.
Had a ford dealership perform recall inspection of safety recall 15s34, they replaced fuel tank and said they checked the purge valve, 3 months later my gas tank imploded due to malfunction of the purge valve , I was driving 55 miles per hr. It is very serious fire safety hazard, no warning light came on to identify a problem, fuel leaking all around the gas tank, suppose to be a warranty of 12 months/12,000 miles. Now I am told there are multiple reports for other vehicles with the same problem. Why haven't the purge valves been recalled?
Tl* the contact owns a 2010 ford fusion. While driving approximately 55 MPH, a loud noise emitted from the vehicle without warning. The contact pulled over and discovered that fuel leaked continuously from underneath the vehicle. The contact received notification of the federal safety agency campaign number: 15v793000 (fuel system, gasoline). The fuel tank was replaced and the recall repair was performed; however, the failure recurred. The vehicle was towed back to the dealer where it was diagnosed that the canister purge valve failed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 114,000.
I have called the dealer 2 xs now and neither time have they had the part that needs to be fixed from the recall. I also just found out that there is a 2nd recall on my vehicle. I would like a new vehicle- a trade in asap. As one of these can result in death and my children are at risk.
Gasoline smell inside car. Poor gas mileage. Smell is there while in motion.
Tl* takata recall. The contact owns a 2010 ford fusion. The contact received notification of the federal safety agency campaign numbers: 16v384000 (air bags) and 15v793000 (fuel system, gasoline). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
It's the recall with the throttle body. I've taken car back 3 times already. First they replace purge valve. Then light came back on and car was jumping forward. Now this is 3rd time light back on and now they won't fix car unless I pay. They said it's all a part of the same system but I need to pay for a leak that is coming from filter neck. So I left. I shouldn't have to pay for this. This is a recall. Does this qualify under lemon law? This car scares me to drive. Drive with both foot on gas and brakes.
Tl* the contact owns a 2010 ford fusion. After refueling the vehicle, there was an abnormally strong fuel odor inside the vehicle. The contact received notification of the federal safety agency campaign number: 15v793000 (fuel system, gasoline). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Tl* the contact owns a 2010 ford fusion. The contact received notification of the federal safety agency campaign numbers: 16v384000 (air bags) and another one for the fuel system. The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issue. The federal safety agency campaign number for the fuel system was unknown. Vin tool confirms parts not available.
While in motion driving at highway speeds, the vehicle's engine stopped responding to the accelerator. The wrench and battery lights came on and the car lost drive and electrical power (no power brakes or power steering). After rolling to a stop, the car could be restarted following a few minute pause. This has happened three times
I received a recall on the fuel system of my 2010 fusion. I took my car to the dealership in april 2016. They inspected the system and said everything was fine. No parts were replaced. A few months later, my check engine light came on, indicating that there was a problem with my fuel system. The recall was on the canister purge valve, which is the exact part that needs to now be replaced. I returned to the same dealership and asked what they were going to do to fix it. They said that they could no longer fix this problem under the recall because they had previously inspected it, and it was fine. This is not a problem that should occur on relatively new cars, and ford has already admitted to putting in faulty canister purge valves. I contacted ford customer service and hit another dead end. Both claim there is nothing that can be done because it is not an "open recall". I am filing this complaint because it should be an open recall. Just because a crack had not formed in april, doesn't mean that the exact problem that could cause a crack to form didn't exist then. The dealership missed the problem, and now ford is not being held accountable for their mistake in manufacturing.
Several months ago, in the middle of a busy intersection, my car unexpectedly shook and went to "limp" mode in the middle of a busy intersection with the wrench light coming on. I pulled into the closest driveway after putting on my hazards and, after turning off the engine, restarted the car, which took about about 5 seconds of trying to turn over the ignition. Since that time, the same problem has happened at least two dozen times, sometimes several times in a row; and the rest of the time, the rpms flutter in an irregular way. I do mostly city driving and have thankfully been able to avoid an accident when having to pull over and restart; but in each case, it is not a good situation. By all accounts online, this is a very frequent problem and due to a faulty throttle body. Notably, the problem with my car began to occur at around 45,000 miles, which is typical from what I've read of other complaints. This seems much too early, much too common, and much too dangerous of a problem for it not to be covered under an extended warranty or recall. There was, in fact, an extended warranty, but it expired in early 2015. I was told by the local dealer that it would cost $600 to repair.
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