Engine sputtering, loss of power ,cut off then restart. Mutiple times to get home. Manual transmission, replaced ignition coil still happening, possible throttle body problems.
2010 Ford Fusion fuel system complaints
Page 6 of 25: complaints 131 to 160 of 705, newest first, as owners wrote them.
I received the ford safety recall regarding the fuel system surface crack/leak, in january 2016. In february, I took the car to the dealership and was advised I could not drive it off the lot due to an active leak. They kept my car and have provided me with a loner for the past 6 months while I have waiting for them to perform the safety recall repair. I received a call today (8/8/16) that my car might be ready by 8/12/16. They will call and let me know on 8/10/16. The problem is, I have had to move out of state for work since february, and I will not be able to physically return to michigan until 8/22/16. It is a 16-hour round trip for me to return the rental to the dealership, and they are telling me I have to be there because they will no longer pay for the rental after 8/10/16. I called the ford recall department directly and was told I have to work that out with the dealership. So in my current situation, I am going to be penalized with paying for a rental car for 12 days. This is a rental car I don't want and am only driving because of ford's recall. So due to ford's recall I will have to spend an additional $500 for this rental. They have made me wait 6 months, but they can't wait 12 days. It isn't right that I am going to have to spend money due something that is ford's fault. I would like ford to continue paying my rental until 8/22/16 or to ship my ford fusion to me in kentucky when it is repaired. My car is currently being repaired at imlay city ford in imlay city, mi
When at a stop it stops running. The idle speed drops and fluctuates. It is stalling when stopped. Wrench light came on and lasted 20 miles and then went off.
Tl* the contact owns a 2010 ford fusion. The contact received a recall notification for the fuel system, gasoline; however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle would leak fuel. The manufacturer was not made aware of the failure. The federal safety agency campaign number was unknown. The approximate failure mileage was 102,000. Vin tool confirms parts not available.
I have multiple items that have come about all of a sudden over the last month or two for no apparent reason. 1.) fuel fill inlet message has appeared on the dash, along with the check engine light. 2.) driver side door handle just stopped working. 3.) the air conditioner has intermittently stopped working. Cool air comes and goes, and from the outside of the car it seems the fan stays on all the time.
My son was driving on the interstate when all of a sudden the car lost power and he could not accelerate. He had to cross lanes to pull over to the shoulder. Turned the car off and then restarted. Car ran okay. I called ford after this happened twice. They informed me that the car was over the mileage allowed and was not covered. They said they sent out a csp#13n03. I did not receive this letter. I think that this should be a safety recall and not just a bulletin. He almost got hit both times when this happened.
Fuel cap codes, emission control codes and throttle actuator control code are now on all the time. I had taken it back to ford, but light had went out at the time. I was told that the codes do not log in ECM. I was told they could hook up equipment, there would be no codes and the cost $90.00. I left. On a short trip this weekend we had problems with all codes staying on and new one for throttle when cruise would not set. I stopped at autozone and they could print out stored codes. They are p0455, p0457,p2119. They have performed and throttle recall once and I have a letter from ford about a recall, but no response as of yet. As of today the dash service wrench has reset. The problems start over a year ago on trips to fla. But lights always seamed to reset after several key recycles. Thanks [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Stalls in traffic, goes into "limp" mode or shuts down completely. Google says etb problem that describes the issue exactly.
Throttle body failure. A known high failure item which ford has ignored. Car went into limp mode while on the freeway at 75 MPH, able to maintain 40 MPH with barricades preventing getting to a safe location. This is a safety issue! At a minimum ford should notify all owners this is an issue very likely to happen and should be inspected by ford. The service writer knew exactly what it was when I dropped the car off, seen it many times.
My 2010 ford fusion suddenly lost power when accelerating to get on the highway. It was during a busy time and was very dangerous. The car went to limp mode. I took the car to the dealer and they told me it was not covered by the extended warranty I have. They did acknowledge that this was a common issue, so much that the tech knew the part number off the top of his head.
While driving at highway speeds my vehicle lost power (I.e. The engine and electronics stayed active, however my accelerator no longer was operable). I coasted to the side of the road and my engine began to operate in a rough manner. I also noticed that my RPM indicator was bouncing erratically from low to about half way along the dial. My check engine light also illuminated. I shut the vehicle down and immediately turned it back on and operation was restored.
Tl* the contact owns a 2010 ford fusion. The contact stated that the check fuel inlet warning light illuminated. The failure recurred multiple times. The vehicle was taken to a dealer for diagnostic testing where the mechanic reset the code. The failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.
Throttle body being replaced again. In june 2014, as part of the recall, the throttle body was replaced. On may 24, 2016 the car started decelerating and then suddenly accelerating while driving on a city street at about 40 MPH. Then the orange wrench light came on. I went to dealer on may 26, 2016 and they diagnosed the throttle body as defective. Replacement is covered under the 10 year 100,000 mile extended warranty that ford agreed to with the federal safety agency. Now I'm wondering if the throttle body will be a recurring problem and hasn't really been fixed.
Tl* the contact owns a 2010 ford fusion. The contact stated that while driving at 70 MPH, the engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the canister purge valve needed to be replaced. The vehicle was not repaired. The contact mentioned that the vehicle was previously repaired under the federal safety agency campaign number: 15v793000 (fuel system, gasoline). The manufacturer was notified of the failure. The approximate failure mileage was 111,000.
Veh. Recall on fuel tank. Ford recall # 15s34 car kept by dealership 3/23/16. There is no return date for the completion of repair.possibly 8/16 but cannot verify when the parts will be in. There are no parts available right now. Possibly their third quarter (they say). Looking for "reasonable" time from from ford for repair. Or definition of "reasonable" to decide how to proceed.
Intake fuel outlet has a problem car jerks transmission is horrible
The federal safety agency recall 15v‑793 I have contacted my local dealer numerous times to perform this required service but dealer claims that since january 2016 that parts are unavailable. Service manager claims no one has had the issue of the recall fixed.I think that the problem of cracked gas tanks is pretty serious. I will not park car in garage for fear of fire. There seems to be no effort on fords part to correct this serious issue. There is no known date to have parts available. It's real sad as a consumer to have a faulty vehicle knowing a fire or worse, an explosion may occur. I was told if I should smell gas to park the vehicle. If that occurs I now have a useless vehicle with no parts to fix????? Are you kidding me??? I was told to check back next month. Come on !!! This is rediculous.these auto manufacturers need your agency to lean on them to expedite and support these recalls in a timely fashion. ........especially one that involves fuel?! Geez. .........
Tl* the contact owns a 2010 ford fusion. The contact received notification of the federal safety agency campaign number: 15v793000 (fuel system, gasoline). The first dealer performed a routine maintenance check in addition to the recall repair. When the service engine warning light illuminated, they cleared the code. The contact was unable to determine if the dealer performed a leak test on the canister purge valve (cpv). The dealer did not remedy the recall. After the dealer allegedly completed the recall repair, the contact was driving and the service engine light illuminated. The vehicle was taken to a second dealer for further inspection. The manufacturer was notified of the failures and refused to provide any further coverage to repair the vehicle. The contact was unable to determine if the manufacturer would remedy the failure and was uncertain if the vehicle was safe to drive. Prior to the repair, the only failure experienced was the service engine light randomly flashing. The approximate failure mileage was 107,168.
Tl* the contact owns a 2010 ford fusion. The contact received notification of the federal safety agency campaign number: 15v793000 (fuel system, gasoline); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to an independent mechanic where it was diagnosed that the driveshaft, solenoid, and motor mount were damaged due to a fuel leak. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000. Vin tool confirms parts not available.
Tl* the contact owns a 2010 ford fusion. The contact received notification of the federal safety agency campaign number: 15v793000 (fuel system, gasoline) and stated that the part was not available within a reasonable time frame to receive the recall repair. The dealer did not give a specific date for when the part would become available. The dealer scheduled a recall appointment and mentioned that it would take less than an hour for the repair. The contact arrived back to the dealer who stated that it may be longer than two months for the part to become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2010 ford fusion. The contact stated that when the ignition was turned to the on position, the check engine warning indicator and the fuel inlet warning indicator illuminated continuously. The vehicle was taken to a dealer where it was diagnosed that the fuel inlet filler neck was leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the VIN was included in the federal safety agency campaign number: 15v793000 (fuel system, gasoline). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 50,000. Updated 04/29/16
1st time, I was stopped at a red light after driving 50 miles when the light turned green, I stepped on the gas, the car rev'd like the car was in neutral and would not go into gear. After several tries, it went into gear and drove ok. The 2nd time, I was traveling about 60 MPH, and the car started reving at 4,000 rpms and lost all power. I pulled over, put it in neutral and back in gear several times till it started again. I pulled out again on the 4 lane and the car continued reving at around 4,000 rpms and had no power so I got off the road again. The "wrench" trouble light lit up. I turned the car off, sat about 5 minutes, started it back up and it worked fine. I took it straight to a ford dealer who could not find out what was wrong with it.
Took car in for safety recall number 15534. Due to myself and family noticing a gas smell in my car all the time. Took to ford dealership, they examined and a crack was noted and corrosion of my fuel tank. Was told they could not release the car back to me. I would be without my car for approx. 10 months. They are providing me with rentals, however, have to trade in every month. Contacted ford corp. To ask for assistance to assist with possibly trading my vehicle in and purchase another from ford. They told me "sorry, there is nothing that we will do. You just have to wait for the part to be available." I am still paying for my car, however, it will be sitting at a ford dealership for atleast 10 months. Can forward actual car report from ford dealership, if needed.
Tl* the contact owns a 2010 ford fusion. The contact stated that while parked or driving at various speeds, the check engine warning light illuminated. In addition, the contact noticed fuel was leaking underneath the vehicle. The vehicle was taken to a dealer where it was repaired under the federal safety agency campaign number: 15v793000 (fuel system, gasoline) however, the failure recurred. The vehicle was then taken to an independent mechanic where it was diagnosed that the vapor pipe assembly needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 39,177.
Tl* the contact owns a 2010 ford fusion. While fueling the vehicle, a strong fuel odor was present in the vehicle while the fuel inlet warning light was illuminated. The failure occurred randomly. The vehicle was taken to a dealer where the failure could not be determined. The vehicle was not repaired. The contact received notification of the federal safety agency campaign number: 15v793000 (fuel system, gasoline); however, the remedy was not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown.
Tl* the contact owns a 2010 ford fusion. While driving at any speed, the steering wheel seized and was extremely difficult to turn. In addition, the service engine warning light illuminated. The vehicle was taken to a repair shop. The cause of the failure was unable to be diagnosed. The contact was advised to check with the manufacturer for diagnostic testing. The contact received notification of the federal safety agency campaign number: 15v793000 (fuel system, gasoline), but was unable to determine when the part would become available to receive the recall remedy. The contact was waiting on the manufacturer to supply the part to the dealer to receive the recall repair. The failure mileage was not available. Vin tool confirms parts not available.
My vehicle went into limp mode while traveling 60 MPH on the highway. I was able to stay under control and pull to the side of the road momentarily. When I arrived home my obd-ii reader revealed code p2111 throttle body stuck open. I contacted ford and my VIN does not fall under the customer satisfaction program 13n03 however it is obvious that these are the exact same symptoms the program is supposed to cover.
Vehicle shuts down while cruising on the freeway. The wrench light came on. Lost control of throttle and had to pull over to the shoulder. The car wouldn't rev up or anything. After turning the car off and starting it back up again it drove fine and the wrench light disappeared.
Computer controlling throttle shuts engine off at highway speeds. No power to control vehicle.
Suspected crack in fuel tank due to smell of gasoline under car continuous since summer of 2015, plus clutch regularly slips now also as though problem in transmission.
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