Tl* the contact owns a 2010 ford fusion. The contact stated that the vehicle was shifted into reverse and the steering ceased with the service advance track warning light illuminated. The vehicle was taken to carriage ford, inc. (908 e lewis and clark pkwy, clarksville, in 47129) where the contact was informed that the vehicle was not subjected to a recall. The vehicle was not repaired. The vehicle was then taken to vehicle to tri-county ford located at (4032 commerce pkwy, la grange, ky 40031), where the dealer contacted the manufacturer on behalf of the contact. The manufacturer agreed to assist financially to have the vehicle repaired. The vehicle was repaired. The approximate failure mileage was 120,000.
2010 Ford Fusion steering complaints
Page 13 of 57: complaints 341 to 370 of 1,662, newest first, as owners wrote them.
After a throttle body replacement , my power steering rack went out now its very hard to turn
While driving I intermittently lose power steering. Before I could shut the car down and it'll reset but now it won't even do that. I'm scared if my wife drives it and it fails and could cause a fatal accident.
Steering fault message on display screen when warm starting car. Could not move the steering wheel left or right with engine running. Turned off car. Let it set 4 45 min and then restarted. Message again flashed but went away, drove car immediately to dealer. See attached.
When putting car into reverse or into drive the power steering fault message pops up and the wheel locks and there is no control of the vehicle. It's scary because what happens if I'm on the road driving and it happens. It's happened to me at least 6 times in the last 2 months
Driving home from cocoa beach on the highway(80 miles) got about half way home and I got the message service power steering now and service advanced trac. Continued driving with power steering till I shut the vehicle off. It comes and goes but at some points it feels as if my steering locked up and becomes very scary. Cost of replacement is over 700+ so I guess until we get hurt or end up dead ford won't do a thing. My lawyers are informed and ready to pounce.
The power steering assist fault light came on and vehicle could not be controlled. We were in a store parking lot and going slow out of a parking spot so there was no damage. If this happened on the road doing 35 MPH things could have been very different. .
Lost power steering assist while driving in a parking lot. The message center displayed "power steering system fault". Instantaneous loss of power steering while driving is extremely dangerous. I was lucky enough to be traveling at a low speed in a parking lot. I seriously hope ford will issue a recall and repair our vehicles.
My fusion intermittently loses its electric assist steering. All of a sudden, I have to really struggle to control vehicle as the power assist just stops working. I pull over, shut off the car and its power assist returns. Do not know if turning off the car has anything to do with it.
Power steering went out and it says service advancetrac system & ser ice power steering
Steering power assist failure when starting the car, putting the transmission into reverse and begin backing the car out, the steering power assist failure notification displays and the vehicles steering is disabled. Although currently occuring only when backing up, I consider this car as unsafe as it seems it could just as easily occur when on the freeway
I'm on my way home from work and out of no where my steering wheel tightened up, then a warning noise went off and a message came on in the message screen. The message read 'service power steering now'. It was very difficult maneuvering through traffic with that issue, it was getting tighter, and by me being a female I'm blessed that I made it home. My car was driving perfectly, no ticking noise while turning or anything. I received no warning or anything, usually my car will warn me before the issue gets worse; for instance my oil life, or my tire pressure. I keep a checkup on my car and no issues was detected. I googled the situation and seen numerous individuals saying they had the same issue with the model of car that I possess. I was wondering if there was a recall that I got skipped over on?
Power steering goes out for no reason. In motion. Happened once while pulling into a parking spot. Another time 15 - 20 MPH. What if this happens at higher speeds? Dealership wants more than $100 to look at it? More than $1400 to replace? There should be a recall. Called ford motor company customer service to look for some recourse and I was read a standard document about it being the customers responsibility.
This is a common issue in 2010 fusions as you can find lots of similar experiences. While heading towards an exit on the highway going 70mph, the steering suddenly lost all power steering. Two warnings appeared on the display saying "service advancetrac" and "power steer assist failure." everything returns to normal after restarting the car and it happens once again at random.
My 2010 ford fusion hybrid has lost all steering three times over the past two months. After bringing in for service, the mechanics have found nothing at issue other than needing to reset the computer as it is all sealed electronics. This occurred again twice within two days and with the same responses from the mechanic. I am concerned as the incident today occurred while turning into traffic, which almost caused a head on collision. This occurred while I was in motion, turning onto a city street. From additional research online, have found significant complaints from other 2010 ford fusion hybrid owners as well, but have not had any notices by ford to resolve this safety issue
The electric power steering stopped working in august 2014 while I was driving the vehicle. Self test showed codes c1277, u3003, b1c83, b10af, p0606b, c100b. I had to pay to have it replaced at the ford dealership. My VIN was not included in the ford fusion power steering recall of about 2014 or 2015 even though I had the same symptoms and failure described in this recall.
Service power steering now is displayed. Can't move my steering wheel.
Tl* the contact owns a 2010 ford fusion. The contact stated that the electronic power steering failed when the vehicle was reversed into the driveway. The vehicle was taken to chenoweth ford inc dealer, (1564 e pike st, clarksburg, wv 26301) and was diagnosed that the power steering rack needed to be replaced. The vehicle was not repair due to the repair cost. The manufacturer was made aware of the failure. The failure mileage was approximately 153,701.
Driving down the road and the service power steering came on and lost power steering in the car as well as the service traction control light came on.
Tl* the contact owns a 2010 ford fusion. The contact stated that while driving approximately 30 MPH while making a left turn the power steering suddenly failed causing the driving to lose control of the steering which caused the wheel to make contact with the curb. After the failure the message "service power steering immediately" had displayed. The manufacturer(cas-25482608) was notified of the failure and the contact was advised to take the vehicle to the local dealer. The vehicle was taken to the local dealer don hinds ford(12610 ford dr. Fishers in) who diagnosed that the power steering assembly had failed and needed to be replaced. The vehicle was not repaired. The failure mileage was 125,000.
Electronic power steering suddenly failed, error message displayed: "power steering assist fault; service advancetrac". Failure occurred at low speed, shortly after startup.
My 2010 ford fusion sel has lost all power steering due to a failure in the electronic rack and pinion. I started my vehicle and received two warnings on the information screen in the cluster: power steering assist fault, and service advancetrac. I've done research and have been to multiple ford dealerships, and have been told there is nothing they can do other than charge me over two thousand dollars to have my vehicle fixed. Yet, the 2011 and 2012 model years had a full recall of the part at no cost. This is unacceptable on ford's behalf and extremely unsafe due to the fact that with the power steering being out, the stability control is also disabled. Yes, my vehicle is drive-able but it is definitely not safe and extremely difficult to maneuver at slower speeds. It's an accident and lawsuit waiting to happen, and I do not want to be the unfortunate one to go through such a thing. This needs to be recalled as soon as possible, before any lives are lost or preventable accidents occur.
Service power steering light came on as I was driving home. The next morning I turned on the car and it said service power steering now. Have seen that I am one of the many people having this issue. Should be recalled and fixed not just the 2011 which is just one year newer.
The steering when you make a left or right turn it will not come back to allow you to go strait and become very still and unable to go forward.
Tl* the contact owns a 2010 ford fusion. The contact stated while her daughter was starting the ignition, the steering wheel ceased. The contact stated the power steering failure warning message illuminated. The driver was able to turn off and on the ignition and was able to drive to a local dealer (coccia ford lincoln inc located at 577 e main st, wilkes-barre, pa 18702) where it was diagnosed with needing the power steering rate to be replaced. The vehicle was repaired. The manufacturer had not been informed of failure. The failure mileage was 56,000.
The power steering service came on . On the dash an now the car won't steer steers really hard this is a safety hazard need to be recalled on this car
Tl* the contact owns a 2010 ford fusion. While his wife was driving at, low speeds making a left turn the steering wheel pulled right. The power steering fault warning light was illuminated. The contact disconnected the battery and the vehicle worked as designed. The vehicle was taken to an independent mechanic where the contact was informed that the power steering control module needed to be replaced. The local dealer was not contacted. The manufacturer was contacted but no further assistance was provided. The failure mileage was unknown.
Tl* the contact owns a 2010 ford fusion. The contact stated that while driving at 45 MPH, the steering ceased. The contact was unable to turn the steering wheel to the left or the right. The traction control warning light illuminated and the vehicle stalled. The vehicle was towed to the contact's residence. The contact later started the vehicle, shifted into reverse and the power steering warning light illuminated. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer was contacted or informed of the failure. The approximate failure mileage was 310,000.
The power steering in my 2010 ford fusion has went out. This is a daily driver for my daughters commute to college. Trying to turn it is almost impossible and even more so when she is in the crowded city. There was a recall up to 2011-2017 on this issue and the 2010 needs to be included!! This is very dangerous
Car was parked. Turn the car on and no power steering. Sudden failure. Told to I have to get a new rack and pinion which is over $2000. The power steering came back on after the battery was unplugged over night. Same parts as the recalled 2011 ford fusion. Now I am scared to drive this car and the repairs are almost more than the car is worth. 88k miles on it
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