Tl* the contact owns a 2010 ford fusion. The contact stated that the power steering seized while in a parking lot. A mobile independent mechanic was called to the scene. The mechanic cleared the code and the power steering worked for two days. The failure recurred and the mechanic returned to clear the code again, but the failure continued. Mahwah ford (55 franklin turnpike, mahwah, nj 07430, (201) 529-3200) and the manufacturer both stated that there were no recalls on the vehicle. The vehicle was not diagnosed or repaired. The failure mileage was 25,000.
2010 Ford Fusion steering complaints
Page 18 of 57: complaints 491 to 520 of 1,662, newest first, as owners wrote them.
Tl* the contact owns a 2010 ford fusion. The contact stated that the power steering system malfunctioned after it had been previously repaired. The contact stated that the power steering warning indicator illuminated and the power steering would fail without warning. The last time the failure occurred, the vehicle was traveling 25 MPH and was able to be steered to the side of the road. The vehicle was currently at an independent mechanic's shop where it was previously repaired for the same failure. The dealer and manufacturer were not contacted. The vehicle was purchased used from glenn ford lincoln (4080 lexington rd, nicholasville, ky 40356, (859) 271-1800). The contact was concerned because she frequently drove the vehicle on the highway. The failure mileage was 100,000.
Power steering failure while driving 2010 ford fusion hybrid on a 65mph highway, coincident with a "service power steering now" message on the dash. Very lucky this was a straight section of road! No prior warning. Recently serviced for air bag recall recently, too. Making matters worse is the exorbitant dealer quote of $2400 to repair by replacing the rack and pinion.
Dashboard warning lights suddenly came on, temperature gage went to hot and car suddenly shut off while moving
Loss of power steering. Power steering assist fault while car was driving on city road
Twice I have had a message on my dashboard that reads "power steering assist fault". Didnnot have power steering very difficult to drive and almost caused me to crash.
My son was driving his 2010 ford fusion down a country road and the power steering went out. Thank goodness he wasn't on the freeway going 65!! Warnings came on for power steering assist fault and advance track. We drove with manual steering to a ford dealership, they looked it over and now it is going to cost us close to $2000 to fix. I understand that ford recalled other years of fusions for the power steering failure but not the 2010 even though there have been complaints and accidents because of this issue.7/24/2019
Power steering assist fault. Was not in motion, turned car on and there was the warning on my dash. There wasnt any steering. Turned it off then restarted car and the steering was back. I am scared when I drive because I have read that awners have been driving and lost steering
We were driving the car and the car loss steering control and the powersteering assist fault came up on the dashboard and it is impossible to control and drive. Luckily someone did not get seriously hurt.
Power steering assist fault happened intermittently at first but last time I started my car a week ago the error persists and my car now has no power-steering capabilities. This is a known issue with the power steering racks shorting out. I shouldn't be responsible financially to for this repair as 2011 fusion to 2013 we recalled for this problem. My car has the same engine so the recall needs to be expanded. Luckily I wasn't driving when this happened thus causing an accident!
Tl* the contact owns a 2010 ford fusion. The contact stated that the power steering seized and the power steering assist fault warning indicator illuminated. The vehicle was diagnosed by holmes tuttle ford (660 w auto mall dr, tucson, az 85705, (866) 999-1384) where it was diagnosed that the power steering assist failed. The vehicle was not repaired. The manufactor was not aware of the failure. The failure mileage was approximately 140,863.
Ford fusion power steering assist fault message appeared on the information screen. Vehicle was taken to independent repair shop and repair has been estimated to be about $1400. This is a known problem and there is a recall for 2011 and later fusions but there is no recall on the same equipment and problem on the 2010 fusion.
Power steering goes out when vehicle is running and then comes back on, intermittent issue.
Power steering stopped working without warning while driving. Luckily there was no accident.
Tl* the contact owns a 2010 ford fusion. While driving 40 MPH, the power steering abruptly failed without warning. The contact was able to pull the vehicle over to the side of the road and drove home with difficulty. The contact called gordie boucher ford lincoln of janesville (2727 us-14, janesville, wi 53545, (608) 754-5511) and was informed that there were no active recalls in relation to the power steering. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
This has happened twice , driving home from all my lights come on and the service advancetrac lights up , all gauges quit working ( speedometer , tach , temp , gas ) but engine never dies or hesitates , once home and shut car off , it will go into auto theift mode with the rapid blinking light and will not start!!! First time it happen I was able to drain the battery system and get it started and to a ford dealership , being that it has to be scanned cause of the no communication with the ford ids software which I do not have!!! They had it for a few days and checked all modules and connectors and found no issues but problem was gone and no stored codes!!! Picked car up and 2 days later on my way home from work same issue , all dash lights come on , service advancetrac and no communication all over again , get car home and right back into rapid blinking theft mode and no start , this time I could not get it started and towed it back to dealership , this time they are saying they think it might be the power sterring module which is no serviceable part built into the trw rack and pinion that has been built since 2008 for these fords but only 2011-2012 fusions where issued a recall on this part!!! Dealership said that the problem is gone again and they did some work on the wiring on harness but said it will probably come back and need a new rack and penion put in!!! I have no problem with this dealership , my problem is why ford is not taking care of a known problem that has caused complete sterring failure and wrecks , my reserach has found that trw build this rack and penion since 2008 for the fusion as well as other similar models , but only recall on a few models!!! This needs to be a broader recall , this is our main family car and now I am boarder line scared to drive it until I know 100% it is fixed and safe to drive and can't afford to replace it right now!!
Tl* the contact owns a 2010 ford fusion. While driving 45 MPH, the power steering warning indicator flashed and the power steering failed. The contact coasted the vehicle to the side of the road and had it towed to an independent mechanic and then to her home. The contact called don gasgarth's charlotte county ford (3156 tamiami trail, port charlotte, fl 33952, 888 313-9652) and was informed that she would have to pay for a diagnostic test and the repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000. The VIN was unknown.
I started my engine in my 2010 ford fusion, and the power steering assist fault warning displayed by my car gauges. The steering wheel is locked up and will not turn. The car was parked in a city street when I attempted to turn the steering wheel. Thankful this did not happen while I was driving and there needs to be a recall issued by ford immediately.
Power steering went out unexpectedly at highway speeds with no indication.
While driving home the steering was extremely hard to control. My wife barely made it to in front of our house without crashing. Thank goodness this was within city streets and not on the highway at higher speeds. I am also a registered lyft driver and can't imagine what the result could have been if the steering had failed during my working for lyft and driving innocent passengers. I turned it in to the dealership, and after having the airbag recall taken care of, they checked the electric power steering system. Informed me that a gear had disintegrated in the motor and the entire mechanism needed to be replaced at a cost of over $2200.00. In reading about the omission of 2010 vehicles as part of ford's recall, I think it is obvious they know of an extensive failure in cars between 2008 - 2012 that they are not willing to fix, even when it may result in death or serious injury.
Once again my power steering assist quit working with no warning almost causing me to wreck
My power steering assist went out with no warning. I almost wrecked my car with my kids in it. It was very scary
Tl* the contact owns a 2010 ford fusion. While driving 45 MPH, the steering seized and the service power steering warning indicator illuminated. An independent mechanic was contacted to assist with the steering. The mechanic managed to steer the vehicle and drive to the contact's home. The mechanic diagnosed that the steering needed to be replaced. The vehicle was not repaired. The former dealer (j.c. Lewis ford hinesville, 309 w oglethorpe hwy, hinesville, ga 31313, (912) 257-4833) was contacted and stated that the VIN was not included in a recall; however, the vehicle had been previously repaired per an unknown steering recall. The manufacturer was contacted and stated that the VIN was not included in a recall. The failure mileage was 150,000.
I was driving on the freeway and the power steering failed. If my wife was driving I feel she would have been in an accident as I could hardly gain enough strength to turn the car. The dealership said there were recalls yet my vehicle did not qualify as it was built 3 months too soon. I feel that there were steering units installed in the 2010 cars that were part of the bad batch and should have been included in this recall and ford motors made an arbitrary decision without complete information on the power steering units. As it was it cost almost $2000 to have the dealership fix.
While driving down the road at speed limit of 55mph the power steering went out on the car.with no warning. Took it to r & c mechanic diagnostics said it the rack and pinion. They replaced it.. Two days later the exact same problem while driving.again with no warning. Mechanic is replacing the part but was told by the parts dealer that this a problem with the 2010 fusion and it very likely could happen again. He was surprised there was no recall.is ford waiting for a certain amount of people to be maimed or killed before they recall and fix this problem???
Tl* the contact owns a 2010 ford fusion. While the vehicle was parked, "power assist failure" appeared on the instrument panel and the steering wheel became difficult to turn. The vehicle was towed to larry h. Miller ford lincoln draper (located at 11442 lone peak pkwy, draper, ut 84020, (801) 590-0561) where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 84,000.
1- driver side locked handle broken won't locked, 2-check fuel fill inlet and engine light turn 3-power steering problem
I was driving this car on a city street when the 'service power steering now' light came on. I couldn't turn the wheel so I took it to precision tune and they reset it but told me that they see this make/model of car with the same power steering issue a lot and that if it happened again that I would have to take it to the dealership. That was monday it is now thursday and the same 'service power steering' light came on again! I'm told that the entire power steering system has to be replaced for 1800+
Tl* the contact owns a 2011 ford fusion. When the vehicle was started, the steering was inoperable making noise and the power steering assist warning indicator illuminated. When the vehicle was turned off and restarted, it operated as intended. The vehicle was taken to southgate ford (located at 16501 fort st, southgate, mi 48195, (734) 282-3636) where it was diagnosed that the two upper tie rods and front springs needed to be replaced. The vehicle was not repaired. The vehicle was not included in the federal safety agency campaign number: 15v340000 (steering). The manufacturer was notified. The approximate failure mileage was 72,000. *bf
The front driver's side tie rod end has began to start a popping noise and must be replaced due to imminent failure of steering which could result in loss of steering while driving creating a crash that could cause serious injury and in some cases death. I do not drive the car because of this popping and I will wait until a recall.
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