My 17 year old was pulling onto a busy road and her power steering locked up. It gave no warning and said service power steering now. She was luck that she could go straight and not into oncoming traffic. I know they recalled other years around 2010 but this is very unsafe. If she would have been on the highway or in heavy traffic this could result in a major accident or death. This issue really needs to be looked into. I will also put in a complaint with ford as well. The people who looked at it said that there is no code showing a problem and can reset it which is not a great option because it will just happen again without warning.
2010 Ford Fusion steering complaints
Page 21 of 57: complaints 581 to 610 of 1,662, newest first, as owners wrote them.
While driving down the road a warning popped up service power steering soon not even five miles down the road another warning popped up service power steering now and I had no control over the car the power steering went out and I could not turn the car left me and a 3 week old baby on the side of the road
My car has 200800 miles on it, my electric rack and pinion has been replaced 3 times and just last month it went out while going 65mph on the highway, I cut off a semi truck and some cars and almost tboned the cement barrier. I complained to ford for a second time regarding the electronic steering rack and since it is not recalled it is unable to be replaced. Most of the people in the call center are not fluent in english so its near impossible to get issues resolved. The part is made in new mexico and my only alternative is to purchase a refurbished rack. I refuse to buy this rack because its a known issue with ford fusions and most people who have had this issue have gotten into serious accident or near misses such as myself. The car currently sits at the autoshop while I drive a rental until I can afford to buy the 1300 part and have ford charge me an additional 1150 to install it. The steering grinds and sticks or freezes in one direction. If a class action lawsuit is ever filed through ford for failed products, then sign me the hell up.
After driving the vehicle, I turned it off in a drive thru line and less than 2 minutes later cranked it up and received the power steering assist failure error. My steering wheel had no power steering, it took everything I had to manage to drive the car into a parking space. I turned it off and back on and it worked again. After reading everyone's experiences I find it ridiculous ford doesn't have a recall on the 2010 too! This car is a financial drain and ford has definitely lost any future business from me! This happened only a few months after ford replaced the takata airbag which I've seen others complain about.
Tl* the contact owns a 2010 ford fusion. When the vehicle was started, the power steering assist failed warning message appeared on the instrument panel. The vehicle was towed to an independent mechanic who determined that the electronic rack and pinion and steering gear failed and needed replacement. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 113,000.
My son was driving home late one night along a busy freeway and all of the sudden the power steering failed. Message on display says power steering assist fault. Why was there no recall issued for the 2010 models and al the rest>?????? Very upset with ford.
When I started my car this morning, a message appeared that said "power steering assistant fault error" I initially thought maybe it was because of the cold, but that was not the case. I drove it to work, as I did not have any other choice. I made it to work safely, it was just hard steering at turns. I began to investigate as to the problem on the internet. It seems that there was a recall for this issue for the 2011 and later models. Unfortunately this is not the best time for this to happen. As I was reading this site, there are many others with the same year model fusion that also have had this issue. I would think that ford would consider to also offer to fix this problem on the 2010 modes as well, since they have had the recall on the 2011 models.
Tamara recall power steering just went off in the middle of me driving on the highway . No warnings .
Warning message on dash 'service power steering now" as you are driving down the highway. You can not drive car at all and steering wheel is extremely hard to steer. Had to have towed to dealership. $2100 parts and labor to fix.
Tl* the contact owns a 2010 ford fusion. While accelerating in reverse, the steering wheel failed and the contact lost control of the vehicle. In addition, the power steering assist warning indicator illuminated. The vehicle was towed to an independent mechanic and the contact was informed that the rack and pinion and the power steering module needed to be repaired. The dealer and manufacturer were not notififed. The vehicle was not repaired. The failure mileage was 115,000.
Tl* the contact owns a 2010 ford fusion. The contact stated that the steering wheel seized while driving on more than one occasion. The failure occurred without warning. Southgate ford (16501 fort st, southgate, mi 48195, 888‑401‑2751) indicated that the vehicle was excluded from the federal safety agency campaign number: 15v340000 (steering); however, the vehicle exhibited the same failure as the recall. The vehicle was not included in the federal safety agency action number: pe14030 (pe14030). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 200,000.
Brakes randomly nearly fail...have to push pedal all the way to the floor. I put a new battery in, it stopped, until today when I nearly ran into a light pole trying to turn on a city street. I also had similar power steering issues 2 years ago, and had to have it replaced for $2000
My power steering keeps going out it will go out then you let the car sit for a while then it will be fine but then it will have no power steering again has happened 5 times in the last 3 days. No code pulling up at body shop. This is very dangerous this should be a recall going to cause an accident
When the weather changed to severely cold my tired went flat and a notification of service power steering now as we as service advancetrac now I review plenty of reviews about similar problems with the 2010 ford fusion with results in accidents im concered about my safety
Driving and power steering stopped working and almost wrecked took to shop for repaired. They said it would cost $2800/3000 to fix. Then checked for recall.but 2010 was not covered but 2011was covered by recall .this are the same part why is it safety concern for 2011 and not for 2010.do the people not need safety???
Tl* the contact owns a 2010 ford fusion. While driving 15 MPH, the vehicle lost steering control and the "no track" warning indicator illuminated. Glockner south point ford (155 co rd 406, south point, oh 45680, (740) 894-3673) repaired the steering gear once; however, the failure recurred. The contact scheduled an appointment to have the vehicle repaired a second time. The manufacturer was not made aware of the failure. The failure mileage and VIN were unavailable.
The car was in motion on a city street. The power steering assist just suddenly went out. Which made it impossible to turn. I was lucky there was no traffic at that moment, very dangerous! This is the second time. I bought this 2010 fusion in 2013. I have already replaced the power assist once. Now this happened again!?
The vehicle was parked turned on lost power steering and posts the codes "power steering assist fault" and "advancetrac needs service." it makes controlling the car difficult and dangerous. We checked online and noticed there have been hundreds if not thousands of the same complaints. Ford knows this is a problem on this model car and has done nothing about it. Very dangerous and disappointing. Not a good representation of an american company.
Power steering failed several times during low-speed driving. Lost boost and vehicle was nearly impossible to steer in curved driveway. After third failure it became clear this could be a serious safety hazard if it failed again at higher speed. Entire power steering rack had to be replaced for $2400.
No power steering upon starting vehicle in driveway, power steering assist fault code appeared in dash, no power steering, unable to operate vehicle
Electronic power steering fault. The electronic power steering failed on me multiple times in the past week. It will be working fine then out of nowhere stop working and makes the car really hard to steer. Its happened when stationary and in motion when pulling in or out of the driveway. Needs to be recalled and fixed. I have stopped driving the car until it gets recalled and fixed for the safety of myself and others.
Power steering has ceased to function and the manual steering is very difficult. This is the same part number that was recalled in 2011-2013 models. Why wasnt every vehicle that used this same steering rack recalled? Ford wants me to pay over $1600 for the repair. This investigation has been ongoing for some time and neecs to be concluded so I can get my car on the road again. The cars steering stopped working while I was driving on a highway cloverleaf onramp, and sent me off the road and onto the shoulder. Luckily, there was nothing in the way, and I was able to get control before going down an embankment.
I'm writing to inquire about the federal safety agency action number: ea17004. This investigation has been going on since november 2017. And before this investigation there was a "preliminary" investigation dating back to september 2016. Prior to this there was an original investigation back in 2014 for the exact complaint described which initiated a recall for 2011 and 2012 models but conveniently excluded the 2010 model. Is fords play to just wait for as many of these 2010s as possible to be off the road and in the scrap heap before they have to spend money on fixing this? I think its time to make a decision at this point, recall or not. This is ridiculous, this originated in 2014.
Tl* the contact owns a 2010 ford fusion. While driving approximately 45 MPH, the steering wheel seized and the power steering assist fault indicator illuminated. The vehicle was taken to fette ford (973‑779‑7000, located at 1137 us-46, clifton, nj 07013) where it was diagnosed that the ABS needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the federal safety agency. The vehicle was not repaired. The failure mileage was approximately 65,000.
Started car this morning 1/26/19 and the power steering assist failure light came on. I was unable to steer out of my driveway. Currently towing the car to ford of kirkland, wa for further analysis.
I had a power steering assist fault error on my car with a advance trac error. I was unable to drive my vehicle and brought it in to the ford dealership to have serviced, after the inspection they called and said it is the power steering gear unit which needs to be replaced for $2189. Obviously needing a vehicle I had to dish out the money which is unfair due to this same unit has been recalled on the 2011 fusions. Please assist so we maybe refunded and get these faulty units off the road and repaired before someone gets killed.
Tl* the contact owns a 2010 ford fusion. After starting the vehicle, the power steering malfunctioned and the steering wheel became very difficult to turn in either direction. The vehicle was taken to an independent mechanic who diagnosed that the steering wheel assembly was faulty and needed to be replaced. The vehicle was repaired. The local dealer and manufacturer were not notified. The failure mileage was 88,000.
On 01/16/2019 when I was leaving my house, I started the car and when I put it in reverse, the steering locked and warning lights are on saying service advancetrac. I was not able to turn the wheel. I stop and put car in park. The steering came back on and I was able to get warning lights off by restarting car. The following day it did the same exact thing. I did not drive it much till 01/21/2019. That afternoon while turning right onto a county highway, the same thing happened while partway threw the turn. I was not able to steer and almost hit the oncoming car because I was unable to turn my car to complete the turn I was part way into when failure happened. I ended up coming to a stop on the left shoulder. Thank god the other driver was paying attention. And swerved to avoid hitting me when I crossed into his lane. The traction control light came on and the ! Came on. And warning said service advancetrac and service power steering now. Was able to restart car and it was back to normal. Very scary! My car has the same rack and pinion as the cars that are covered by the recall 15s18. My car has manufacturing data of 06/09/2010. Therefore it's not part of the recall. But it's the same part and same problem. Please make them expand the recall to cover all cars affected. My car has 123,456 miles on it when issue started.
Power steering has failed. I no longer have power steering in my 2010 ford fusion. Being my only vehicle, this has left me with a very hard hardship. I've only got two payments left till I can say I own my car, but can longer drive it. It's been sitting for months. I turn my car on to pull out of my driveway when the power steering system went out.
Power steering assist default. When driving at multiple speeds the steering locks up and becomes impossible to turn. It occurs both on city streets and on the highway. Than the lord I was able to muscle it to the side of the road. If my wife or daughter were driving it would've been a catastrophe.his has happened at least 5 times over a 6 month period. Every time it happened I would turn the car on and off and wait for it to reset. Ford has recalled the 2011-2012 fusions but not the 2010. All 3 years of fusions have the exact part made by trw (epas)
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