Tl* the contact owns a 2010 ford fusion. While driving at any speed, the steering wheel seized and was extremely difficult to turn. In addition, the service engine warning light illuminated. The vehicle was taken to a repair shop. The cause of the failure was unable to be diagnosed. The contact was advised to check with the manufacturer for diagnostic testing. The contact received notification of the federal safety agency campaign number: 15v793000 (fuel system, gasoline), but was unable to determine when the part would become available to receive the recall remedy. The contact was waiting on the manufacturer to supply the part to the dealer to receive the recall repair. The failure mileage was not available. Vin tool confirms parts not available.
2010 Ford Fusion steering complaints
Page 43 of 57: complaints 1,241 to 1,270 of 1,662, newest first, as owners wrote them.
Loss of power steering, and advance trac
While driving straight on a highway the service power steering soon message came on the dash display then the service stable trac message came on the not 10 minutes later the car lost all power steering and messaged changed to service power steering now. Car was almost impossible to control while I drove it back to my house.
Vehicle was traveling at approx. 70mph on a highway. Dash lights flashed and beeped and warning message appeared. Steering locked up and wheel was difficult to turn. Drove it with difficulty off of the highway to a parking lot and towed it to dealer. Dealer says there is no warranty or recall and the cost will be $2000 to repair. This is a power steering issue and seems to be a prevalent problem with this type of car. Some models were recalled, not mine. Dealer wants to replace the entire steering assembly.
Tl* the contact owns a 2010 ford fusion. While attempting to move the vehicle out of a parking lot, the steering wheel seized. The contact stated that the steering wheel required extra effort to turn. The vehicle was diagnosed by an independent mechanic. The contact was informed that the electronic steering power assist gear needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 101,420.
I began to notice a sound when turning the steering wheel, whether it was stationary or moving . Over the next few days, the steering became more stiff, as the sound increased. Soon thereafter, the vehicle became difficult to steer. As I was returning home from work, recently, the steering locked up completely. As I was driving through a curve on a surface street at approximately 45 MPH, the steering locked up and would not allow me to straighten the wheel. I immediately applied the brakes to keep from driving off the road or run into oncoming traffic. As I sat there, the steering slowly released in small amounts only. I was able to get the vehicle home, and only able to move the steering wheel sporadically. It is now completely locked up and I cannot move the vehicle. There is no reason this should be happening. I have read of hundreds of other people having this exact same problem with their 2010 ford fusions.
Tl* the contact owns a 2010 ford fusion. While making a left turn at approximately 25 MPH, the steering wheel became difficult to maneuver and the power steering assist failure error message displayed. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering electrical panel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the issue. The failure mileage was 80,000.
Tl* the contact owns a 2010 ford fusion. The contact stated that while driving at 45 MPH, the steering wheel seized without warning. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the electric power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 170,000.
Power steering assist fault alert message is on and car has no power steering. Ford and dealer say that this is owner responsibility to repair even though 2011 - 2012 ford fusions have a recall for this. I do not have the arm strength to drive the car without the steering so it has to fixed.
I left the gas station 2 nights ago and the "service power steering now" came on along with the "service advancetrac" light. After stopping at the store, upon restarting all power steering was gone. Vehicle has approximately 43,000 miles. Quote was $1850 for repair.
Tl* the contact owns a 2010 ford fusion. When attempting to start the vehicle, the power steering failed and the power steering warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 109,000.
I was driving home last night and the error message, "service power steering now", appeared. I parked my car in my parking space. This morning when I got up for work, the messages, "service power steering now" and "service advancetrac" appeared. I have no power steering and after reading the other complaints/reviews, I'm thankful I wasn't driving when it completely went out. After reading the reviews, I see that this is a common problem, that there is a class action lawsuit and that the problem can be quite expensive to repair (ranging from $1,650 to about $2,250). There was minimal to no notice to have the power steering serviced before it went completely out and this is very dangerous.
On 01/05/2016, after picking up my god daughter who I haven't seen in a while, my power steering went out on us on our way to grab something to eat. The trac alert came on the warning screen and also the service power steering warning. I have researched the issue, called the dealer and also a personal mechanic. The price to fix this is ridicolous. I guess the lives of the consumers do not matter. I am grateful we were able to turn into a parking lot because it could have went completely left. Ford needs to do something I love my life clearly you dont.
I was driving the morning of 12/23/15 and suddenly alert sounded and display indicated a fault with the power steering. It advised immediate service attention. I struggled but was able to get to a local ford dealer. After diagnosis they advised that I needed a full computer rack replacement. Total cost was around $1900. Car had only 55k miles and I never expected such a major expense. Also, based on other accounts on the internet, issue seems to be systemic with this car.
Eleven weeks ago 10/22/15 while driving home from work in the morning on the expressway service road going 45mph a warning light came on on the panel reading, "service power steering now/service advancetrac. I continued to drive on home. Park the car and went inside got my daughter ready for school, went back outside an hour later turned the car on warning light still there. Went to pull off and the car steering wheel was so hard to move. I slowly drove my daughter to school a few blocks away on a normal neighborhood road going 30mph. After I dropped her off at school, I slowly drove it straight to my local mineke car care center around the corner.it is very unsafe but I have no other way to get her to and from school. Unable to park the car straight because of the stiffen steering wheel. I must say you really have to put your muscles into steering the car. Mineke cleared the codes and the car was ok for a while. Seven weeks later the same thing happened again, driving straight on the same expressway service road going 45mph. Brought it back to 12/9/15 mineke car care center and they referred me to the ford dealer because they said there were more codes and they probably needed to update the computer there were seven codes this time according to mineke. Once at the ford dealer, they ran a diagnostic check ($146) and said I needed the pscm updated. Once they did that the car was okay for a week and a half and the car was again taken back to the ford dealer on 12/31/15. This time I was told the "steering rack and pinion needs to be replaced. A job costing $1,862.42
The other day I drove my car across town to the gym, and when I was leaving to drive home I noticed a display reading "power steering assist fault" and my steering wheel feels as if it is locked in place. This was the second time this has happened to me, but the first time it went away after restarting the car. This occurrence it has not gone away and is near impossible to drive. I had to call my father to come and pick the car up cause I didn't feel safe driving it the remaining distance home. The mechanic took a look at it and said the electronic power steering module was not working and needed replacement. The part alone is 1200-1500 dollars. I have been reading about many other ford fusions having this exact same problem, and ford has issued a recall on many similar years and models. Ford said my car is not covered in this recall, although I'm experiencing the exact same problem.
Exiting freeway at 55-60mph speeds, power steering went out and multiple service errors came on the hud. Nearly crashed into guard rail and semi that was following me barely made it around me. Steering wheel very difficult to turn. Seems to be a known problem with these cars, and no action by ford. Extremely unsafe. Service appointment set for monday, january 4th at 2:00pm at ricart ford in columbus, ohio.
Complete loss of power steering while driving on a major highway at 55mph. An indicator message came on at that time, reading "service power steering now" as well as "service advance track now" and due to loss of steering and inability to turn the steering wheel, I was able to pull off the road to avoid an accident. Diagnostics at ford certified repair center indicated a faulty sensor in the steering gear. This required installation of an entire new steering gear.
I was moving my vehicle from outside drive into my garage. When steering assist message appeared. At this point power steering failed. Was able to drive vehicle inside. I had vehicle towed to ford dealer were the steering power pack module was replaced.
I have a 2010 ford fusion se 4drv6 and was driving my vehicle down a highway and my low tire pressure light came on. Unable to pull over immediately I drove to the nearest good year which offers free tire repair when out of no where the traction stability control kicked in on my car and my service screen said "service power steering now" I maintained control of the vehicle until I got to good year where they discovered that I had no power steering.
Tl* the contact owns a 2010 ford fusion. When starting the vehicle, the power steering warning indicator remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 65,330.
Power steering was suddenly lost first time in october of 2015 almost causing me to run into a curb. Second time in november of 2015 fiance was driving and the power steering was suddenly lost power steering light came on only giving us about a five minute warning while he was driving and almost ran into another vehicle. A ford dealership wanted to charge me over $2,000 to replace entire electronic gear which was not the problem at all. I took it to another mechanic and he said it was the rack and pinion that has gone bad and is going to cost over $1,000 to get a new rack and pinion. He also said that the loose rack and pinion was causing the powering steering hose to leak.
Tl* the contact owns a 2010 ford fusion. The contact stated that while driving 45 MPH, the steering wheel became difficult to maneuver and the power steering failed. The vehicle was taken to the dealer where it was diagnosed that the power steering rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.
Tl* the contact owns a 2010 ford fusion. The contact stated that while driving at 50 MPH, the steering wheel became difficult to turn. The power steering assist warning light illuminated. The vehicle was pulled over and shut down. The vehicle was able to be restarted. The vehicle was not taken to a dealer or repaired. The manufacturer was not made aware of the failure. The failure mileage was 101,000.
I was driving my vehicle on 12/08/2015 when all of a sudden a light stating " power steering assist fault service advancetrac I called the ford dealer and they stated that I would have to take the vehicle to get inspected. The car is not drivable. I almost got into a huge wreck when this happened.
I had a flat tire, I drove a couple of blocks on a residential road to get to a safe area to change tire, two sensors went off , low tire pressure, and power steering sensor, at this point it became to steer vehicle, power steering sensor remained on, even after restarting, and changing the flat tire . I took it to pat miliken ford dealer, located on telegraph rd. 4/16/2015 the mechanics there reset the computer, to no avail, power steering sensor now needs to be replaced, I was charged $1,872.05 for that repair,I have had many flats in life but none this exspensive. I noticed that there was a electronic power steering failure recall notice: date opened 10/02/2014 recall#15v340000 , date closed:09/10/2015, yet I never received any notice, my vehicle is registered, no change in address. When I had reviewed rather or not there was a recall for power steering issues at time of my flat tire I could not find any, but found a lot of complaints. I did contact the news , because based on the complaints I was seeing, I thought how dangerous, I had gotten this car for my daughter to drive, and I was ignorant to your existance how do I get ford to reimburse me for this very expensive flat tire. My vehicle is now at pat miliken for a gas leak! I am hoping you can help, I was not sure where else to file a complaint.
Tl* the contact owns a 2010 ford fusion. The contact stated that while driving at approximately 15 MPH and attempting to make a left turn, the steering wheel seized. An unknown warning light illuminated. The vehicle was towed to the dealer who diagnosed that the power steering rack system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000. The VIN was not available.
Power steering went out {power steering failure} vehicle was stationary. Was told by ford dealership it could be the steering gear at a cost of $1656.59.
Tl* the contact owns a 2010 ford fusion . The contact stated while driving at approximately 35 MPH, the steering wheel seized. The service advanced auto track and the power steering warning indicators illuminated. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 84,000. The VIN was not available.
While driving at highway speed 65 MPH or so got a power steering warning message on the dash. The car continued to drive fine until we got home. The next morning we went to leave the and immediately upon starting the vehicle I got a "service power steering now" message and had no power assist making the car almost impossible to drive safely. There has been a recall issued from ford for the 2011-2012 models but nothing for the 2010 with the exact same part number steering rack that is in all three years. The recall needs to be expanded to the 2010 models.
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