Tl* the contact owns a 2010 ford fusion. The contact stated that while driving at 10 MPH, the service power steering was displayed across the message board and the traction control warning light illuminated. In addition, the contact stated that the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to turn the vehicle. The vehicle was taken to a dealer. The technician diagnosed that the power steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 140,000. The VIN was unavailable.
2010 Ford Fusion steering complaints
Page 49 of 57: complaints 1,421 to 1,450 of 1,662, newest first, as owners wrote them.
Power steering failed.
Ford fusion power steering problem. Our 2010 ford fusion 2.5l power steering stopped working without warning. Only has 42400 miles on it. I am seeing many posts online relating to this problem with only temporary solutions. Since this site targets safety concerns I think it would make sense to try to fix this issue before people end up getting injured, or worse dead due to loss of ability to handle the vehicle. I hope it doesn't take a tragedy or multiple before something is finally done about this growing problem. I doubt the 500+ filed complaints on ford fusion on this site represents the total number of incidents that are actually taking place. If this is just a numbers game then there will never be incentive for the manufacturers to do a better job as a mass recall is a lot more expensive than a few legal payouts. Please do something about it. It's not like we're complaining about a faulty radio. This is about steering the vehicle. Also, consumers are spending significant amounts of money without the problem being fixed. Ford says "warranty is over". So I am at the mercy of the dealers, whom apparently do not have a solution. Since ford does not know what's causing this common issue, and the dealers cannot figure it out, then who is left to solve the problem? Ford should be forced to solve the problem and provide a warranty extension.
I went around a left hand turn in the road and the car continued to veer left running me off the road where I glanced off a road sign before I was able to regain control of the car. I have noticed this problem in the past where it feels like I have blown out the driver's side front tire and the car pulls hard to the left.
I was driving on a side street at 35 MPH and hit a large pothole on the passenger front tire. I pulled over and called aaa to change my tire. Aaa came and changed my tire, and then when I turned my car back on it said power steering failure. I asked the aaa worker if anything was wrong and he checked everything out and couldn't provide a reason for why the power steering would have failed. The steering was extremely difficult to maneuver and required all of my strength to drive the 1 mile left to my home. I drove the car to the ford dealer the next day and the steering was still very difficult. Ford did not provide me with an explanation for why the power steering failed. I paid $1,923.79 to replace the electronic steering gear and perform programmable module installation (code p07ae in pscm).
Tl* the contact owns a 2010 ford fusion. While driving 40 MPH, the power steering seized and the power steering warning light illuminated. The vehicle was pulled to the side of the road and the vehicle was turned off. The vehicle was restarted. The failure occurred twice. The vehicle was taken to the dealer, but was not repaired or diagnosed. The dealer advised the contact to pull over to the side of the road and turn off and restart the vehicle the next time the failure occurred. The manufacturer was made aware of the failure. The failure mileage was 65,000. ....updated 06/09/15*bf on february 15, 2015 it was discovered the battery was completely dead. The battery was last replaced in august 2012 and was still under warranty. After replacing the battery, the service advance trac error no longer appeared, but short, periodic problems with a loss of power steering upon start-up were occurring but would resolve after a few moments. Upon start-up of the vehicle on april 27, 2015 a power steering failure warning appeared along when the steering seized up and then resolved. Upon star-up of the vehicle on april 28,2015, the power steering assist fault error appeared again with a blinking red light and beeping. The vehicle was turned off and then back on. The steering issues are not currently evident, but the vehicle has only been driven about 15 miles since the last occurrence of the issue. Updated 07/07/15
Tl*the contact owns 2010 ford fusion. The contact stated that while driving at approximately 35 MPH, the advance track and power steering light illuminated. The power steering seized. The vehicle was towed to the dealer, where it was diagnosed that the tires needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was 58,000. The VIN was not available.
On 1-30-15 while driving through my neighborhood I received a message on the display screen it read service advancetrac and power steering assist fault, I then lost all power steering in the car. So when I got home I looked up the display messages to see that they were about. I saw that its a power steering issue and need to go to the dealer. So on 2-4-15 I took my car to the local ford dealer to see what was the exact issue on the car. I was told the steering gear was bad and needed to be replaced. Parts and labor will be $1,600. Once I came home from the dealer and started to look up more about this issue and saw that is a huge issue with ford and they haven't made any recalls or attempts to try and correct this issue with these cars. They are only correcting the issues with car that haven't been built yet. I drive a 2010 ford fusion.
1. The power steering went bad in dec. 2014/ cost $1600 to fix. Done at crossroads ford in kearney ne. 2. Less than 1 month later in jan. 2015, the transmission started leaking fluid and had other issues with shifting. Looks like now I'll have to put in a new transmission. 2010 ford fusion se with 109,000 miles.
My daughter was driving my 2010 ford fusion which suffered a loss power steering. The vehicle had an error message that came on the dashboard, displaying "service advance trac" and "service power steering now". Power steering light after the low tire light appeared this occurrence also appears to be similar to what others have experienced . This is a safety issue that can cause loss of control while driving and turning.
I was driving my 2010 ford fusion while on vacation. I was driving my family to breakfast and I noticed that an error message that came on the dashboard, displaying "service advance trac" and "service power steering now". While these messages came on, my power steering became difficult to steer while I was driving on the roadway. I was luckily able to manage steering off of the highway, turning in to our destination. Knowing the difficulty that I had in trying to steer to safety, it scares me to think that my wife could have been driving this vehicle and may not have fared as well as I am much stronger than she. While out of state, it was very pressing that I get the power steering repaired for the safety of my family. I had to manage steering to the nearest ford dealer, for which I was unfamiliar with. I had to spend $1,500+ for the repair, along with the cost and need for a rental vehicle. After the dealership replaced the steering gear, my steering failed again. After returning the car to the same dealership, their suggestion was that "if this fails again, you should take the vehicle to your home dealership for repair." I had to drive home, over 600 miles without power steering as I had no other options. When the failure occured, my fusion had only a couple hundred miles over 75,000 miles. I can safely say that this steering failure caused a lot of undue stress over this vacation, along with a substantial level of danger. It is also very troubling to know that the same manufacturer that produced the steering in my vehicle, has also produced the steering that has failed in other ford vehicles, such as the newer ford explorers (2011 year+, I think).
Tl*the contact owns a 2010 ford fusion. The contact stated that while driving at 50 MPH, the steering wheel seized as the power steering warning light illuminated. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000.
Started the car in the morning and noticed the advancetrac notification on and soon as I turned the wheel it was extremely hard and took all my strength. When I went to pull forward I nearly jumped the curb because I wasn't able to turn the wheel fast enough. I can no longer work as my requires me to drive all day. And don't have the funds $1400-2000 estimated cost of fix. I've seen numerous videos and complaints of the same problem. This needs to be addressed before it becomes fatal.
My son was running errands. He went inside a store & when he got back in the car the service power steering now light was illuminated as well as advance trac. He called home & said he tried to back up but could not get the steering wheel to turn. We left the car parked & had it towed to a ford dealer on monday a.m. I went on the internet to see if I could find out what kind of repair might be needed & how much it would be. I was shocked to find out that there was a class action lawsuit against ford for the exact steering failure my ford fusion had experienced. I am thankful my son was not driving at the time the steering failed. However, I am very concerned at this time because I own a 2nd 2010 ford fusion which my other son drives. I bought both my sons a ford fusion awd because I wanted them to have a safe vehicle. Ford should be ashamed for not informing owners of this potential power steering failure. They should be made to replace the faulty steering before a serious or even fatal accident happens as a result of their negligence. I had to pay $1750.00 dollars to have the power steering replaced & the advance trac fixed. The ford dealer knew of the problem with the fusion but said ford would not pay for the repair. I have always done the required preventative maintenance on my cars & keep them in perfect condition. I had to put the full amount on a charge card, which now I will pay interest on. I don't have the financial ability to pay for or even "charge" another $1750.00 to replace the power steering on my other 2010 ford fusion. I am scared to death something will happen while my other son continues to drive what seems to be a "steering failure ticking time bomb" as he needs a car to get to work daily. Ford needs to fix this...quickly!
I was driving my 2010 ford fusion when the power steering just gave out on the entrance the highway. There is no explained problem with ford on why this is happening, but from what I understand this is an on going safety investigation with the federal safety agency. Ford should address this safety issue before someone gets badly hurt.
Power steering failed completely without warning. Vehicle was nearly impossible to steer. Without my upper body strength their would have undoubtedly been a crash. Even with my upper body strength, which is considerable, an accident was narrowly avoided.
While driving the vehicle the power steering went out during a turn with no warning what so ever. A light came on and the steering has been effected ever since making it nearly impossible to turn the vehicle safely.
Just made it home from work and picking up my son from school. I put the car in reverse, began backing out the driveway, when the warning light came on and power steering went out simultaneously. 2010 fusion under $50k miles. My car is at the dealership now.
Our 16 year old daughter was driving in town on saturday on our icy roads when suddenly the power steering failed. As a relatively new driver she had no idea what happened but was able to maintain control of the car and get it parked. From the description of the sensors it appears to be a electric power assisted steering (epas) failure. In looking through the internet this appears to be a relatively common problem on the ford fusions of this era.
Was traveling at about 50 MPH on side street and the power steering assist light came on and lost all power steering. I am a big man and was not to far from home and was able to muscle it to the driveway. It has sat there since. My wife is slight in stature and if this had happened to her I have no doubt she could not steer the car.
Tl* the contact owns a 2010 ford fusion. While driving approximately 45 MPH, the power steering light illuminated and the steering wheel became difficult to turn. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 108,000.
While driving to a friends house, the power steering just went out. The vehicle was almost impossible to steer though it was able to be driven off the side of the road. Had it taken to the nearest ford dealership and they stated that it was a power steering failure that would cost 2000 to repair.
When driving home with my baby I noticed I wasn't able to turn the steering wheel to move over in the other lane. I had to stop my car in the middle of the street and have someone come to help me get my car to the side of the road. There was not any warning of anything being wrong with my car. The power steering went out in the car. I called the ford dealership and spoke to the head of the service dept and he confirmed the cost would be about $1600.00 to repair but couldn't be for sure until I get a diagnostic check done for $89.99. He was aware of the issue and stated his own daughter in law had the same problem that is how he is pretty sure what the issue is and the cost to repair. I asked about a recall and he had not heard of anything as of now. I'm a single mom and can't afford this repair. I feel like ford should pay for the faulty part with especially with the number of complaints. If I hadn't had control at the time the situation could have been a lot worse. I'm praying that ford will take responsibility and fix my car as I'm currently without transportation.
While driving 30mph the advancetrac system flashed on the that dash board. As a result I lost all power steering control and almost ran head on to an ,on coming vehicle as I was making a right hand turn. Took the vehicle to dealer to get repaired ($1249.40). This all occurred on 12/15/2012. The second incident happened on 12/27/ 2014. As my family was traveling 70mph down i44 near joplin, missouri. The advancetrac system flashed on the dash board and once again I lost all power steering control. In doing so the vehicle took a hard right almost putting my vehicle underneath a tractor tailor. I was able to get the vehicle under control and limped the vehicle back to my home. The fault in this vehicle almost killed me and my family , this is a on going problem with this vehicle around the nation. How many fatalities is it going to take before the federal safety agency forces the ford motor company to recall the vehicle's and fix the problem. Thank you for your work , in getting this problem resolved.
The power steering went out where I wasn't able to steer the car. I had to pull over and not drive it or I could have had a reck.
While driving through parking lot and turning into a spot power steering suddenly went out and service auto trak light came on. Power steering was immediately lost and I almost struck a car. I was able to get stopped and maneuver the vehicle out of harms way. Checked for power steering pump failure and found that it was electrical power assist. This sudden loss of power steering could have caused fatality had I been on the highway or on a busy street. This problem requires further investigation.
While driving, a traction light came on, some warning beeping and it said service power steering and auto trac. Steering wheel got really hard to turn and had to drive it in to mechanic.
I had a problem with my power steering wheel wit a ford fusion 2010 I investigate end found that 2009 to 2011 have a power steering wheel problems that cost 1600 to fix it there's 1000600 complains about this and ford needs to change all the power steering wheels end there's being a lot of accidents when people are driving on the freeway when the power steering brake down they should make ford fix this problem like they made chrysler I don't know know how much people are going to die until you guys fix this.
My car started saying power steering warning message ,and the wheel very hard to turn , I went to the dealer ship , where I purchase , he told me he couldn't do nothing , I just purchase my fusion 2010 ford four months ago .
This is 3rd incident. Daughter driving vehicle on interstate approx 75mph. After 1 hr of driving, steering got stiff, advance trac light sensor appeared and "service power steering". She slowed down and was able to exit the interstate safely and park the vehicle at a gas station. After turning off the vehicle and turning back on, power steering was completely out. "service power steering now." my husband went to pick up the vehicle and see if it needed to be towed back to dealer. Once the car sat for about an hour, my husband turned on the vehicle and steering was operational. He was able to drive the vehicle back to the dealer (an hour drive on interstate going 50mph). He noted that the steering would come and go - didn't matter what speed he was going- it was sporadic. Dealer recommends new power steering even though the power steering was replaced 2 years ago. They weren't sure if this would or would not happen again. Seems to be a ford defective part (software issue or sensors) that hasn't been recalled yet so by replacing the module again may only be a band aid till a recall is made and a "fix" is made to this part. ?advance trac sensor,?torque sensor, etc.. Seems like once the advance trac sensor is tripped, it's a domino effect and power steering sensor is somehow disabled. Ford already recalled other models with this epas for different defective sensors - not sure why the ford fusions haven't been recalled yet. Maybe they don't know the exact cause of the power steering failure?
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