Power steering failure began during driving trip on 10-4-14 with warning light "service power steering now" with delayed steering failure after driving approx 5 minutes longer then parking for 1.5 hours. Upon restart, same warning reading and power steering failure occurred. Power steering failure continued until vehicle was delivered to the ford dealership in st johns, mi on 10-5-14. Dealer confirmed this issue was still present on receipt on 10-6-14, and advised that new electronic steering module was needed (no recall on file).
2010 Ford Fusion steering complaints
Page 52 of 57: complaints 1,511 to 1,540 of 1,662, newest first, as owners wrote them.
My son was driving and his power steering failed. I took the car into huntington ford and had to have the steering gear replaced. I opened a case with ford customer relations (case # [xxx]) and never heard back from them. I had to pay 1675.18 for the part to be replaced. I found that this is occurring in all ford fusions from 2010 - 2014 models. I feel this is very very dangerous and amazed that a recall has not already occurred! I would like to see action taken against the ford company. If they are ordered for a recall on this part; I would like re-imbursement for what I had to pay for the repair and labor. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Upon leaving a stop sign during a left hand turn, I experienced complete power steering failure. I was able to get off the car road where a restart of the engine returned the steering . A "power steering assist failure" and "check advance trac" illuminated on the dash. It happened twice more without the check advance trac light. A trouble code of " c200d" motor rotation angle sensor was set. Ford remedies the problem by erasing the trouble code. The problem returned once more on october 6th, 2014.
Sitting with the vehicle in park, in a parking lot. When the shifter was moved into drive, a power steering fault error flashed in the messaged center along with a "service advancetrac" error. Ultimately lost full function of the power steering. The car sat in my drive way while I first tried to see if there was an easy fix I could do myself. After 3 days of sitting in my drive way the cars power steering was mechanically frozen, and I was unable to drive the vehicle at all, even without power steering. I towed the vehicle to a shop where the entire steering rack was replaced, after parts labor and a new alignment the total cost was between 1600 and 1700 dollars.
I lost my power steering in my 2010 fusion. I took it to the dealer (thinking I had a warranty on it) to get it fixed. They told me that they flashed the computer and it came back with a hard fault and the whole rack need to be replace. Not having the money I picked up the car and it worked fine. Drove it for a week then at the same spot in the road it went out again. Called another dealer closer to work too see if I could have it reflashed to hopefully reset it again but they told me once it was flashed that they couldn't do it again. I really hope this gets resolved. Now I replaced it with a used one and have not had a problem since.
I was driving to the movie store when the service power steering light came on. I pulled off the road into family video parking lot to read the owner the manual.when I went to back out my cars steering wheel wouldn't turn and someone had to push me out the parking spot. My car is not drivable at all it's almost impossible to turn the steering wheel. I will have to get my car towed come monday morning.
Tl* the contact owns a 2010 ford fusion. While driving approximately 50 MPH, the power steering failed and the steering wheel became extremely difficult to turn. The vehicle was maneuvered to the side of the road where the engine was turned off. After restarting the vehicle, the failure persisted. The manufacturer was not notified of the issue. The failure mileage was unavailable.
While driving car on interstate 85 near auburn alabama in a construction zone on un even pavement my car suddenly lost power steering. Light came on and says service power steering now along with service advance trac. I was able to get it under control with out incident, but this poses a serious safety hazard.
While I was driving all of a sudden I had no control of my steering wheel. I almost lost all control of my car. I justj missed hitting another car as I struggled to pull my car to the side of the road. Where is the recall on this,I could of been killed for a defect I had no control of. Is ford going to wait till there is a bunch of fatalities?
The power steering abruptly stopped working without any prior issues. I took it to the ford dealership and although they have received numerous complaints, they insist there is no recall. They quoted $2000 to repair. It is definitely a safety issue and a quick internet search shows this is a huge recurring problem for 2010 ford fusion owners and there is even a lawsuit against ford. We called ford and they are not willing to take any responsibility.
Tl* the contact owns a 2010 ford fusion. While driving approximately 40 MPH, the power steering suddenly malfunctioned and caused the steering wheel to become very difficult to maneuver. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 147,000.
As I was cresting a hill, the engine briefly seized, the power steering failed, and the advancetrac light came on. Everything returned to normal two seconds later, except for the advancetrac light. The light turned off after the next start. Multiple times thereafter, when the engine has repeated stops/starts in a short span of time, the advancetrac light comes on and there is a loss of power steering. The power steering returns after idling for a couple of minutes.
Traveling on interstate 65 MPH power steering failure loss of power assist. Steering becoms vary difficult!
As I was parking my car, the service advancetrac warning message and service power steering message appeared on the dash and I lost power steering. I almost slammed into another car as a lady was attempting to exit the car. Luckily my brakes still worked. I see there are a lot of other 2010 fusion owners who are experiencing the same problems. My vehicle has 77,000 miles on it currently and that seems to be in the same range as the other owners at the time of their steering failures. Ford really needs to make a recall on this before someone is seriously injured or, worse, killed.
Once the car was started a message came on stating power steering needs service and could not turn the steering wheel. Also a message about something trac appeared as well. Dealer states the steering rack must be replaced at $1800 dollars.
I'm extremely concerned about the power steering failure that just occurred. The vehicle only has 70,000 miles on it and is regularly maintained by the ford dealership. I was taking my daughter out to drive for her first time and had this failure occurred while she was behind the wheel I'm not sure what would have happened. Luckily it was me behind the wheel first otherwise this could have ended tragically. This also appears to be a problem that a number of other ford fusion owners have experienced and a recognized problem in other models that ford has already recalled. Please do something before someone is hurt or killed.
Tl* the contact owns a 2010 ford fusion. While driving 55 MPH, the steering wheel seized and required the contact to use excessive force to maneuver. The power steering indicator illuminated during the failure. The vehicle was towed to the contact's residence and was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 85,000.
Just purchased used 2010 ford fusion se (6cyl). After 2 days of driving, was on the interstate driving approximately 75 MPH and the advance trac light came on. I noticed the power steering was getting stiff. Shortly after a "service power steering" message appeared and it was extremely difficult for me to control my vehicle. I was able to safely pull off to an exit and turned off the vehicle. After about a minute, I turned the vehicle back on.the advance trac light sensor was off but the message appears "service power steering now". The steering wheel was completely locked up and I was unable to drive the vehicle. The dealer I bought this vehicle from towed the vehicle back to their lot and had the problem diagnosed. They were told by ford that the electric power steering had to be "reset". They "reset" the power steering, the message was cleared and the steering was good. After 2 weeks of driving, again I was on the same interstate going 75 MPH and the advance trac light appeared with the message "service power steering." luckily, I was near an exit and was able to safely park my vehicle at a gas station. The dealer again towed the vehicle back to their shop and is waiting to figure out what to do. I find this extremely dangerous and I'm surprised that a recall hasn't been made for this issue on the ford fusions.if you google the problem, you will see multiple forums with people complaining of same issue but all the repairs were different on their ford fusions. Either the module was replaced or the power steering rack and pinion was replaced. Of course, none are within warranty and were pretty costly.I saw that a massive recall has been made for this issue in the ford escapes. I'm not sure if ford is waiting for multiple fatalities to occur before they address this issue. I hope my complaint helps.please ford... Issue recall for the ford fusions power steering!
While driving under normal conditions, the power steering system suddenly failed. Messages stating "service power steering now" and "service advancetrac" as well. Great difficulty turning on the windy road with four kids in car. Found numerous complaints online. See other ford vehicles were recalled for same problem. Why not fusions?
Was driving to work when the power steering failed on a side street with no warning. I could not turn the vehicle and almost hit another vehicle as I was turning into my workplace. The warning on the dash monitor advised "service power steering soon" and "service advancetrac soon". Vehicle acted normal upon restart at the end of the day then on my home did it again on a very curvy mountain road. I was barely able to maintain lane control and get off the road. Upon research of the issue it has been confirmed that ford has had thousands of complaints of this issue and no recall has been issued for fusions yet the exact same all electric steering is used in other models that are recalled due to extremely dangerous driving issues. A ford service manager explained to me that system could completely fail at any moment causing a complete loss of steering and I needed to park the vehicle until repaired. He also advised they see it a lot and the repair could cost about $2000. My car is only 4 years old with 136,000 miles on it.
Tl* the contact owns a 2010 ford fusion. The contact stated that while driving at various speeds, the power steering warning light illuminated and the steering wheel was difficult to turn causing the contact to apply excessive force in order to control the vehicle. The vehicle was taken to a dealer, who diagnosed that the electric motor and the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 28,540.
I was driving to work, I live less than 5 miles away from my work, and I noticed the low pressure light came on, I went on to work where I discovered my tire picked up a nail. I changed the tire during a lunch break and during that break as I drove back to work, the service power steering now notification came on and then the advance track light came on. Immediately the steering wheel locked up and was hard to turn left or right. I feel this electronic power steering failure is a faulty part. Diagnosis from ford states I need to replace the part due to (friction elements detected by the control module) ($1700) I feel stuck in what to do as I feel nothing was wrong ever with my power steering until the low pressure light appeared. Ford needs to recall this as its dangerous and expensive to repair.
While driving back home to cincinnati, ohio from lexington, kentucky at approximately 60 MPH, my steering wheel stiffened up. I am a small frame woman and it was almost unreal for me to guide myself to safety. I frantically jumped out of my car because I saw my whole life flash before my eyes. I called a friend of mines who came to get me and my car and took it to a repair shop. They quoted a price of $2200 for rack and pinion. A four year old car should not be costing me this amount of money so soon especially after reading these forums and seeing that this has been a problem for a while. Why hasn't a recall been made for this deadly, life-threatening problem? I have a five year old daughter. What if she was in the car with me?!!! Thank god she wasn't.
The car ran ok this morning. I drove for about 10 minutes without issues. Then I saw a message indicating "service advancetrac" on the console and it went off by itself a few seconds later. The same indicator came back again and stayed on for some time. I reset the indicator and kept driving. I did not notice any issues with driving then. About 20 minutes later, the console read "power steering assist fault" and right away the steering got very tight. Steering was ok until then. I do not recall the "power steering assist fault" indicator going off with a turn as such. It was on a straight road. I pulled over and killed the engine power, opened the door and started the engine up again in about 5 seconds. The indicator was gone and the steering was normal. I started driving and when I made a left turn, the indicator came back again and steering felt very stiff. When the steering gets stiff, it is very difficult to turn and needs a lot of manual force to make any turns or make small changes.
Tl* the contact owns a 2010 ford fusion. The contact stated that the power steering warning indicator illuminated and the steering wheel became difficult to turn. The vehicle was turned off and restarted. An independent mechanic stated that the rack and pinion needed to be replaced and referred the contact to a dealer to reprogram the computer and repair the vehicle. The dealer stated that the rack and pinion needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was not included in the federal safety agency campaign number: 13v232000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 65,000.
Electronic power steering failure; never worked again. The car makes a loud popping/ clicking when turning sharply at lower speeds, especially when turning right.
Tl* the contact owns a 2010 ford fusion. While driving approximately 55 MPH, the steering seized and the engine warning indicator illuminated. The vehicle was towed to a dealer and the power steering motor was replaced. One year later, the failure recurred. The dealer was currently repairing the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 19,000. Updated 10/7/14*cn updated 3/25/2015
Power steering assist problem began to display, stopped for fuel and the car became almost impossible to steer... Ford "baugh" dealership in clanton, al interpreted that the power steering module was completely out and the steering assist failed.
I was driving home and the doing about 45 MPH on the express way approaching the exit ramp the power steering just went out.
I was driving at speeds around 45 when the "advance track" warning appeared, at which time I lost power steering, the day I bought the car used. It's happened a total of around10 times while driving. Once while I was traveling at highway speeds. If the car was turned off then back on, it would clear the fault out. Since this has happened, the car has suffered a complete loss of power steering. When I took the car to the dealer prior to the complete loss of power steering, they told me that they couldn't replicate the issue, there for couldn't fix anything under warranty. I haven't taken the car in for repair now because there should be a recall and now it's no longer covered under warranty. So many people are having the same issue, it seems to be a problem with the fusion. It's dangers because it happens unexpectedly and sometimes while in the middle of a turn, like what has happened to me twice out of the 10 times. I feel that the fact that I'm a commercial driver only helped me to know what to do. Not everyone has the skills that I do, so if this happened to my mother-in-law, it would most likely result in a crash.
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