While pulling out of a parking lot, my steering wheel locked up and a message came up 'service advance trac - service power steering'. It's almost impossible to turn the steering wheel. I took it to the shop and got the computer reset. It was fine for a few days and then locked up again with the same message. I have a friend with the same make model and year that had the exact same problem happen to her. Both electric power steering as well. I know that there was a recall investigation about '10-'12 ford fusions electric power steering specifically but that was closed. Really looking for some help here. I don't want to pay a months worth of my hard earned money for something that can or will be recalled.
2010 Ford Fusion steering complaints
Page 9 of 57: complaints 221 to 250 of 1,662, newest first, as owners wrote them.
Power steering went out.can not afford to get it fixed!!!
Advancetrac came on and also service power steering now came up steering is now hard I check the recalls on this site yesterday went to a ford dealer the said their where no recalls I came home and refreshed the page an now it says that theirs 0 recalls.. I am unaware of what's going on... Please get back to me this is my only vehicle I have to get to work....steering is hard n it's a hassle drive it
Tl* the contact owns a 2010 ford fusion. The contact stated while driving 50 MPH, the vehicle loss power steering assist and the vehicle became difficult to steer. The power steering fault warning light was illuminated. The vehicle was restarted and the power steering functionality returned. The vehicle was taken to western slope ford (2264 us-50, grand junction, co 81505, (970) 243-0843) where it was diagnosed with needing the electronic steering gear to be replaced. The repair was still pending. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 160,000.
Tl* the contact owns a 2010 ford fusion. The contact was driving at 10 MPH, when the steering wheel made grinding noises and became hard to maneuver. The power steering service light and traction control warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed the failure and stated that the power steering needed to be serviced. The vehicle was repaired twice however, the failure recurred. The contact informed an unknown ford dealer of the failure, and was directed to the manufacturer for assistance. The contact was informed by the manufacturer to contact the federal safety agency for assistance. The failure mileage was 189,000.
Starting car, power steering assist fault appears on dashboard and can not steer.
Power steering assist fault light starting showing up in my dash, once in a while, over the last two months. Normally, I would turn car off and back on and everything would be fine. Two days ago, after parking, I turned car off. When I went to go turn car back on, the light showed up and steering wheel locked. So I turned car off and back on but this time, the steering wheel stayed locked and error messaged remained on. I tried it today and it is still in the same condition. The car will start but steering wheel won't move.
Tl* the contact owns a 2010 ford fusion. The contact stated while the vehicle was stationary, there was an abnormal sound coming from the vehicle with the power steering assist failure message displayed on the instrument panel. The contact stated that the steering wheel became difficult to turn. The contact stated that the traction control warning light was also illuminated. The vehicle was taken to future ford of sacramento (4625 madison ave, sacramento, ca 95841, (916) 265-0841) where it was diagnosed with needing the steering column to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure but offered no additional assistance. The failure mileage was approximately 150,000.
I put a new battery in my car and when I started it the power steering assist fault light came on. I turned it off and did this two more times and it started and the power steering assist fault light went off. I went to work and in the morning I started it and the power steering assist fault light came back on. I turned it off and on a couple more times, but it wouldn't go off. I got it home and there it sits.
I received an alert for power steering assist fault and immediately had no power steering. Now I have to purchase a rack & pinion assembly for the car because no longer safe to drive. I see where you all have already completed an investigation but ford states they have not completed theirs. How long does this take? This part and labor to have this completed is very expensive!
I was driving down the road and all of the sudden a warning light alerts appeared and said power steering assist fault. Then the car suddenly because very difficult to turn. Followed by traction control warning. I have service the vehicle as required and have records it has been serviced in a timely manner for its life time.
Started car in driveway and had no power steering. Dash light displayed power steering assist default. Shut off car twice and got it back. I wonder what would happen if it went out when I was driving. I'm a woman. I would not have the strength to control the car. I would crash. Ford does not have a recall for this year, but others for the same issue. Does it take death to have a recall?
Tl* the contact owns a 2010 ford fusion. The contact stated that while driving 35 MPH, the steering wheel seized with the steering assist warning light illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 188,000.
For years I have been getting an error message that says 'power steering assist fault'. I turn off the engine and restart and it's gone for awhile. I took it in to the dealership and they could not recreated the error so they sent me home. Yesterday I got the same error but a restart would not clear the message. I drove it to my mechanic with this message and a new message that says 'service advancetrac'. The fix will be about $2300. I knew that 2011 models have a recall because I have researched this error on multiple occasions over the years. It's upsetting to see that this has been happening to people while in motion and I don't understand why ford won't cover this safety hazard on the 2010 like they have the 2011.
I suddenly got an alert to service the power steering and it immediately became impossible to turn the wheel. There was no indication that it was going out. After the alert turned on my veh started shaking like it was going to fall apart
While driving the vehicle power steering went out completely! Luckily I wasnt in an accident.
The rack and pinion is starting to get hard and making noise. My steering is not functioning as it suppose to be. Engine is starting to shake while on red light. My A/C doesn't work and lights do not work from the inside.
The vehicle was stationary. When the car was started, the assist steering fault came on. It makes it very difficult to steer and control the vehicle.
My car says check cruise control and has almost caused me to wreck with my child in the car this is a ford defect as the power steering is electrical.
Tl* the contact owns a 2010 ford fusion. While driving 60 MPH, the contact stated ttat he steering wheel became difficult to turn with the service power steering now message displayed on the instrument panel. The contact pulled off the roadway and had the vehicle towed to the residence. The vehicle was not taken to be diagnosed nor repaired. Neither a dealer nor the manufacturer were notified of the failure. The failure mileage was 117,000.
While driving and making a right hand turn, received "power steering assist fault" alarm and steering failed to a "manual" mode. The wheel was very difficult to turn. It is very possible that an accident would have happened had this occurred in traffic. Research has identified recalls on the 2011 and 2012 eps(electric/electronic power steering), but not the 2010 fusion. My fusion only has 96,000 miles on it. This will be a costly out of pocket repair for a system that has been proven to be a safety concern on other vehicles.
Lost ability to steer car. Error message: power steering assist fault failure". Unable to turn steering wheel at all and therefore unable to drive car.
On the way to work, I suddenly got 2 alerts "service advancetrac" and "service power steering". I was worried, but steering felt ok to me at the time, I decided to go back home... I left car in middle of street with hazards, I turned the car off, then back on to see if errors would clear. After it started this time, the power steering was completely off, new alerts "service advancetrac" and "service powersteering now". Car is now stuck, and unable to be safely driven. It took me 5 minutes to get the car into our parking spot. Steering wheel is barely able to be turned with extreme force. I'm disgusted to see that many, many other complains have been reported for 2010 ford fusion with the same exact issues, some resulting in serious car crashes and other injuries, and no recall. It is insane to me that there is no recall on this car. I have no clue what would have happened if I had continued along to work on the beltway, as my life would have certainly been in danger if this locked while I was driving. I've driven cars with no power steering before, but this steering wheel is completely locked, I have no clue how I am going to get it to the dealer without towing costs.
When I started car the power steering assist fault light lit up as well as service advance trac light, power steering didn't work, could barely turn the wheel. Went to work and when I tried again later that day, fault lights didn't light and steering was normal. Unfortunately the same problem came on and again tried later in day but both fault lights lit up, and steering was next to impossible.got an estimate from mechanic for a $2000 repair, said the steering assembly/electric motor needs to be replaced, car has 106000 miles.fusions and mercury mkz'sof similar years but not 2010's were recalled, don't understand why.
Wheel locked up while driving down a city street and "power steering assist fault" error popped up. I was unable to move the wheel at all. This is very dangerous and my year (2010) does not currently have a recall, but the later years do for some reason. The 2010 should also have the recall!!
Tl* the contact owns a 2010 ford fusion. The contact stated while driving approximately 45 MPH, the steering wheel was difficult to turn. The steering assist and advance track light warning lights were illuminated. The vehicle was taken to maguire ford (504 s meadow st, ithaca, ny 14850, (607) 272-8000) where it was diagnosed and determined that the steering gear needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to the federal safety agency for assistance. The failure mileage was 123,000.
Power steering assist fault warning present on instrument panel. I know there were multiple recalls for this issue on new vehicles. Unable to drive and utilize power steering.
Received a "service power steering now" along with "service advancetrac" error during the middle of a long drive. Luckily I had enough strength to get the vehicle back home, but as I attempted to move the car the next day, the steering column had locked completely. I have no way to turn this car. The same errors are showing up, along with "tire pressure sensor fault." I was lucky to get this thing back semi-safely. If the steering had locked at 70 MPH, I would have been seriously injured.
Turned car on and "power steering assist fault" and "service advancetrac" appeared. Turned car off and back on and fault disappeared until drove for aprox two mins and then power steering failedmid corner at intersection. Steering extremely unsafe at low speeds. Esc light is solid and on some ignitions switch on's the "check brake system" also appears with red (!) light on right-hand side and yellow ABS light solid. 82732 mi.
Power steering went out a couple of odd times throughout the course of a few weeks it ended up coming back on and off but is now completely off.... Fortunately for me it was while I was stationary each occurence..... Displayed on my dash is (power steering assist fault) along with (service advancetrack) as ive been reading there has been many complaints of this issue to no resolution from ford and now it is happening to me....
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