I bought the car with 12000 miles on it and under warranty. At 12750 miles the transmission began to flare from 2nd to 3rd gear and 4th to 5th gear. I took it to the dealer and the transmission was reprogrammed and I was told to drive it apx. 250 miles and it would correct itself. At 13150 miles the problem was worse than before so I took it back in. The dealer checked it and said nothing was wrong and that the cold transmission flare was" normal". I know that the transmission was not designed to flare until it gets warm. After viewing several hundred complaints on line, all for the same problem, it seems you would required ford to fix this problem. It is a big time safety hazard when the car looses power and forward motion in traffic. This defect is a major accident and probably deaths waiting to happen. Please do something to help all of us since it is evident that ford does not care and will not take it on it's to fix the problem or stand behind their product.
2010 Ford Fusion transmission complaints
Page 27 of 31: complaints 761 to 790 of 894, newest first, as owners wrote them.
2010 ford fusion will lose power at highway speed, car will not stall completely but will jerk and shake without enough power to get off road. Tool light will come on, after restarting car will drive normal. Sudden loss of power is extremely dangerous! How many crashes will it take before our government forces ford to fix the problem. Took to mechanic, no codes to determine problem. Ford .....step up stand behind your product! Wife was almost ran over by tractor trailer!
I have a ford fusion with about 35,500 miles. I bought the car used with about 18,000 miles and noticed inconsistent shifting right away. Then progressed into not shifting back into gear right away after shifting out of reverse. I took it in and they reprogrammed the transmission and the service supervisor said that this transmission adapts to the owners driving habits. Took it in again about a month later and they said the fluid was low; they weren't sure why just filled it and sent me on my way. Third time I took it to a different dealership. They had to pull the transmission and replace parts, which took almost a week. It seemed okay at first but now is displaying the same issues as before of not shifting into gears when accelerating. The problem was not fixed and I am left with a vehicle that also had a heater motor replaced that were making a whistling noise, floor heat that barely comes out, car alarm that goes off even when all the doors are unlocked and bright lights that just randomly come on. I don't know if its a lemon, but I smell disaster in the next couple of years! Wish ford would do the right thing and stand by its product.
I was driving on a 6 or 8 lane freeway when it suddenly downshifted to a much lower gear (probably 3rd) and the tachometer maxed at 7000 RPM and held there until I manually moved the shift lever to neutral. When I put it back in drive (still moving) it again raced to 7000 RPM and I put it in neutral and coasted to the side of the road. I put it in all the gears, then in drive and went back on the freeway. It stayed in 1st gear and I again went to the shoulder of the road. I shut the engine off, restarted it and got back on the freeway. It shifted ok, but after a few miles did it again. I sent my complaint to ford motor company, but they say they can't duplicate the actions and therefore can not/will not do anything about it. (see ford customer service case #0506021830 and my letter to them)
My 2010 fusion se v6 with the infamous 6f35 transmission is slipping, hard shifting, fluid is blacked and or burnt. My concern is that it also has just lurched forward for no reason. I feel it is a safety issue and should be recalled for a new transmission. Please force ford to issue a recall on this model transmission. I know I am not the only one with this issue on this vehicle.
The transmission does not shift correctly. The engine will rev up and the transmission will shift hard when it shifts. Especially when going up hill or under heavy acceleration the engine my red line before shifting.
I have a ford fusion with about 30000 miles. I first noticed a hard shift at 10k miles and thought maybe its just a simple fix. I took it in and they reprogrammed the transmission and the service supervisor said that this transmission adapts to the owners driving habits. Well 3k miles later its worse so I take it back and the tech said all the clutches were replaced and two other things were done! I have taken it back four more times and have not had it fixed. It appears that ford admitted there was a problem with a transmission code that fixes the problem. However, the problem was not fixed and I am left with a vehicle that also had a window motor replaced, some pulleys that were making a whistling noise, and a battery and taillight that went out changed. I don't know if its a lemon, but I smell disaster in the next couple of years! Wish ford would do the right thing and stand by its product.
Transmission slip into neutral and revs past 4000rpm, 1-2 & 2-3, also severe hesitation when slow down then try to speed up again (I.e. Stop & go traffic). Has put me in unsafe situations requiring defensive driving to avoid an accident. Has been in for service 4+ times and each time only "calibration". Service dept is very helpful but hindered by ford motor company's inability to solve defect. Also, was given print out of ford advising service that the 2-3 hesitation is " deemed normal and it meets design intent at this time".100% unsafe to drive, especially with children in car as the gear slipping and or hesitation followed by suddenly engaging then speeding up puts the driver in unpredictable conditions. Has put me in numerous near accidents (specifically when merging or changing lanes and yielding to turn left). Most recent "fix" was 2/2/12 and transmission still slipping, hesitating, slamming into gear. Have filed with bbb auto line. Ford motor co. Needs to seriously address this from safety standpoint. *kb
Vehicle has problem shifting gears, slows down, then it starts to go. I have taken it into ford 3 separate times, a recall was done on the vehicle for a computer chip, again had the vehicle into service in 09/2011 for the same issue. The vehicle has 34,000 miles on it and attempt to replace the rear brakes...driver rear side had no pad left, checked the three other brakes plenty of pad. Surburban ford service desk told me because my car was green metallic, not covered in latest recall. I looked at the recall notices and it is absolutely the same problem I've been complaining about from the first month I purchased this vehicle!
1 bought a ford fusion in aug. 2011 used w/15,000 miles on it no problems with it until after I reached 32,000 miles the transmission slips and the wheels sound like its going to fall off , it somes seam to jump out of gear while driving and starting and stopping . I took if to a ford dealer for oil change told service tech about this he said nothing wrong with car never took for test drive. I did some looking on-line there are a lot of people saying same thing. I read about a re-call on transmission called dealer brought car from said they didn't get notice . Sent e-mail to ford no reply. Can not get answers from no-one . I have young children I don't want to be driving down the road and have wheels fall off or transmission fall out. This seams to be getting worst .
When we took it in for normal service of oil change the technician brought out the transmission dipstick to show that it was as black as the oil. We had it changed for over $120 . The car is shifting much better than when we bought it but the owners service manual states that it should not be changed until 60,000 miles. We feel that it should be handled and covered by the dealer.
While driving down the interstate, the fusion began to jerk and shake due to the transmission slipping, causing the car to lose its speed very quickly, almost causing a wreck. The dealership ended up having to do a complete transmission overhaul at only 13,000 miles. The problem came back around 20,000 miles and the dealership said it needed its codes reprogrammed. The problem persisted and around 70,000 miles, the vehicle began doing the same thing. Again while driving on the interstate, the car's transmission started slipping and the vehicle shook and jerked. Now the dealership conveniently recommends a new transmission, now that I am outside of my warranty at a cost of $4,000! This is a very dangerous situation and having a newborn child in the vehicle makes it even more alarming. I do not feel safe in this car and strongly feel that ford needs to make its customers whole by recalling the transmission components entirely.
The powertrain has suddenly caused major problems. My car will no longer reverse and more importantly as far as safety is concerned, the gears may sometimes not engage while accelerating causing the car to rev up the RPM's without moving forward.
At 18540 miles the transmission failed and the dealership had to rebuilt it and reprogram the PCM. Then the car was taken back 5 months later with 30100 they had it a week but could not duplicate the problem. We then towed the car to alabama and less then a month later the transmission failed again at 31111 miles at this time it was in the shop 36day the car was pick up and drove 12 miles and the transmission failed again. The dealership then had it another 14 day. A month and a half later the transmission failed again, the dealership had it 3 days. We drove it 35 miles and the transmission failed again and the dealership had it another 17 days.then we had the car for a month and the transmission failed again with 36000 miles on it. The dealership had it for 16 days. Ford corp has not allowed the dealership to replace the transmission, but has authorized them to rebuild and reprogram PCM numerous times. We have the car now and it is still not shifting right. We have talk to ford and they will not doing anything for us. Told us the car is fixed....or is it. This car has become a safety hazard because you do not know when the transmission is going to fail in heavy traffic and create a dangerous condition. We fear for our safety when we drive this car.
On september 30th I was driving home and I had only driven less than a mile at approximately 35 miles per hour when the wrench light appeared on my dash and my car quick moving. I was able to get it to move about 1 mile per hour so I got the car off the road and shut it off. It was dark and I was alone. I was going to call aaa for a tow and I decided I would try to start the car and see what would happen. The wrench light was gone and the car was moving like nothing was wrong with it. This happened again on oct 5th and oct 7th during rush hour traffic and both times I was fortunate that I was able to get out of traffic to avoid getting hit both times my speed was approximately 45 MPH. I have taken the car to two car repair shops and they can not find any thing wrong with it when they connect it to their diagnostic machine. From september to current date the car has done this at least another 10 times. Sometimes the speed may be at 55 or 60 miles per hour. I did contact the local ford dealer and I wrote a letter to the ford company neither party has done anything to help me. There is a defective in their product. The local ford dealer suggested it may be value body and throttle body issue. I continue to drive the car to work and back waiting for it to break down or to be killed in an accident when it quits in the middle of a busy highway and I am unable to get out of the line of traffic. So much for the commercial "number 1 most dependable car in america ". My ford fusion sucks.
"unknown or other" in this case would likely relate to "power train" and/or "electrical," but definitely relates to public safety. The ignition tumbler releases the key in any position--park, neutral, drive, or low--rather than in only park. Drivers of cars with manual transmissions are accustomed to setting hand brakes using gears. Prior the the date of incident above, I recall moving slightly forward on a slight slope, and I simply applied the hand brake to avoid putting more strain on drive components. After a dead battery (due to lighted dash gear position indicator) and a jump start, it was days later that I realized that the key had been removed with the car in gear. The ford dealer and ford motor company say repair consists of replacing the shift assembly (includes sending unit which has no "output") at a cost to me of $487.65 + tax. They claim this is not a power train issue and that my "cpo" expired less than a month earlier, this on a ford "certified" car. Public safety is involved because a rolling car can cause havoc.
Lost parking function on the transmission. Parking function is missing causing the vehicle to move after I park the car. Didn't realize until after I parked my car. Was walking towards the building that I noticed that the car was rolling back and had to run back, unlock the car and then push the brake. After investigating realized that the "p" function was missing. Did hear a huge clunking noise when I tried to park in the first place. This is a safety issue and action needs to be taken to address this issue and make ford provide an explanation for the 2.5 l 6f35 transmission. The dealer diagnosed the vehicle with a bad transmission and the parking pawl broken inside the transmission. It was necessary to use parking brake to keep the car steady during parking.
Tl* the contact owns a 2010 ford fusion. While driving approximately 35 MPH, the vehicle began to jerk, shake and decelerate abnormally. The contact shut off the vehicle and after restarting, was able to drive without a failure. The vehicle was not taken to the dealer for diagnostic testing or repairs. The approximate failure mileage was 28,000. Updated 02/15/12*lj the vehicle was taken to the dealer on dec 28th and was returned to the consumer the next day. The dealer was unable to diagnose the problem. The second time the incident occurred. The dealer was able to pull up code from the vehicle's computer, which stated the throttle body needed to be replaced, along with a new battery. Updated 02/29/12
My car is equipped with the 6f35 6 speed automatic transmission and has been experiencing lingering defects. I took my car in to a ford dealership in late november 2011 and notified them of transmission problems. My invoice reads, reprogram PCM to latest level and reset fluid level per tsb 11-11-23. The problems continue. I will admit that the flaring problem has improved, although the remaining problems persist while the overall feeling of transmission degradation seems to be accelerated. My trans. Continues to struggle and feel worn out during low end acceleration. An inspection of my vehicle from a professional mechanic discovered burned up clutch material within the contaminated transmission fluid. He showed it to me, and I saw it with my own eyes. The dealership I was just at wasn't able to find any burned up clutch material in my fluid or the left front axle half shaft seal leak which my mechanic also discovered upon his inspection. I find it very fishy that these 2 problems automatically disappeared by themselves, it seems to me that the field service engineer from ford made repairs to my vehicle while it was in his or her possession during the defendants legal inspection for my lemon law suit at elder ford in troy, michigan. What ford did to my car was illegal, a defendants inspection allows for observation only, not repairs. I continue to experience very hard abnormal shifting while driving in city conditions and an uncontrollable forward lurch/jolt while driving in city conditions which is extremely unsafe. Sometimes I will have a delayed engagement into drive. The shuddering vibration coming from the front end of the vehicle after driving the car for a short while continues. I continue to have an intermittent problem dealing with a burning oil or greasy smell coming through the air vents. The abnormal high pitched humming drone sound continues.
Tl* the contact owns a 2010 ford fusion. While driving approximately 55 MPH, the vehicle decelerated abnormally. The contact stopped the vehicle and shifted into park as the vehicle began to shake vigorously and stalled. The vehicle was taken to the dealer for diagnostics and stalled a second time on while in route. The technician was unable to diagnose the failure because the computer was not providing a failure code. The failure recurred three times. The third time, the vehicle was towed to the dealer and the technician advised that the computer was not reading a failure code but the electronic throttle body would likely have to be replaced. The vehicle was not repaired. The approximate failure mileage was 43,000. Updated 03/02/12*lj the consumer stated the rear window, weather stripping on the doors, and door handles had to be replaced. The consumer stated there have been numerous problems with the transmission. Updated 03/08/12
When driving the vehicle the throttle body fails putting the car into "limp mode". Acceleration is impossible and the car will stall while attempting to safely pull off the road. After a single search online for "ford fusion throttle body" numerous instances of similar failures appear beginning in approximately 2005. The vehicle will lose all ability to accelerate but maintain electrical power until the vehicle stalls. This occurred to me while traveling on the highway at 75 MPH and is extremely unsafe. The problem is so widespread that the local ford dealers maintain a stock of throttle body units to replace. The risk of an accident very high because of the possibility of stalling out and losing control of the vehicle.
Transmission keeps on lurching forward and dealership cannot do anything about it now. It's a safety issue for me as I almost got into an accident on the street due to huge jump. Transmission keeps on acting up and dealer keeps saying everything is fine and cannot duplicate the other since the time they rebuilt the transmission on my vehicle. *tr
While driving on the interstate on cruise control at 70 MPH, the car lost acceleration/power, the wrench light came on and we had to coast to the shoulder of the interstate. Came to a stop, and the car idled, but appeared to want to die. Car was shutoff and restarted. Wrench light went off. We continued on our way without further problems. This is the second time this has happened within a two months. Brought the car to the lander's ford dealership in collierville, tn after the first time it happened, but was told they could not duplicate the problem. Nothing was done. Based on previous reports, this is a common issue and is related to throttle body defect. As noted by others, this power failure is a safety concern and could lead to a serious incident.
When car is driven for the first time or car has had a few hours to cool off the transmission hesitates to shift from 2-3 and 3-4. Usually seams to slip from 3-4.
I own a v6 2010 ford fusion and on two separate occasions, while driving on the highway at approximate speeds of 65 MPH the engine has stalled without warming. At the time the engine stalls, a service light will come on and the car completely shuts down. In both instances, the car could be restarted, and the service light disappeared upon restart. We have taken it to the dealership after both incidents, and they are unable to identify a fix as the service code is not being stored in events of engine failure (and the light is not staying on after restart). This is an extremely dangerous situation as it has happened without warning, while traveling on major highways at high speeds. I have seen entries from other owners on both the federal safety agency site and other blogs sitting the same problem, yet ford is unwilling to accept that this is a pervasive problem and is not working to find a solution. We have escalated from the dealership up to the corporate ford customer service department with no success.
Tl* the contact owns a 2010 ford fusion. The contact stated that while driving, the wrench warning light illuminated on the instrument panel and the vehicle was resistant to shifting gears. A local mechanic diagnosed that there was a throttle body defect. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was repaired. The failure and the current mileage was 54,500.
I was stopped at a traffic light, it turned green and stepped on the gas pedal and the car immediately started to rough idle, the wrench indicator lit up and would not move forward. There was minimal response to throttle input. I was able to pull off the road out of traffic to a safe spot. I left the car running to see what was going on. The tachometer was fluctuating mainly downward as it idled rough. After about two minutes I turned off the motor. I made a few phone calls and while calling roadside assist decided to try and start the car. It started and I went straight to the dealership. As fate would have it, the dealership could not duplicate the concern and was not able to pinpoint the cause. They were kind enough to suggest replacing the throttle body and motor assembly. It cost me $512.38. Needlessto say I am not at all happy with this issue. This issue could have occurred in a more dynamic setting, heavy traffic, lane change or merging, etc, potentially causing threat to my life and that of others. This issue needs to be addressed by the manufacturer in my opinion.
When I was driving my 2010 ford fusion the wrench light came on and the car lost all power and stalled out. Luckily I wasn't in front of a truck or on the freeway. Very scary my car only has 15391 miles on it. This car was also leaking oil. I am not happy with this car. When I took it to the dealer this problem didn't show up at first so the service person kept the car longer and finally it did the same thing and lost all power so they replaced the throttle body and replaced the the gasket that was leaking oil. Also a few months earlier one of the coils went bad and had to be replaced.
My 2010 ford fusion has had issues for the last month with the lack of accelerating with the check engine light and the wrench light coming on. Took it to advanced auto with a code of p2112. Took it twice to the ford dealership with the first time the dealer telling me nothing. This happened again while I was driving through an intersection with my two kids in the car and lost almost all power and was nearly hit by an 18 wheeler. Dealer said that the throttle body needs to be replaced, will cost me $520 dollars and it isn't covered under my power train warranty. Thousands of reported problems with this very same problem with ford not being held responsible for faulty equipment...something needs to be done before someone is hurt or killed.
While driving my 2010 ford fusion down a very busy main road in atlanta, it died. I was lucky that I was able to get over into the right hand lane without being able to accelerate and get onto a side street to park. The dealer replaced the throttle under warranty, but less than a month later I was getting on a busy freeway here in atlanta. About the same speed, 45mph, it wouldn't accelerate, but this time it did continue running. Eventually it picked up again. It is currently back in the shop having the transmission corrected. Ford did issue a recall last year which was supposed have corrected this issue, and I did take the car in for the recall when I had only had it for 30 days. That was over a year ago, and it has "skipped" between 2nd and 3rd gears the whole time which has made me uneasy, but eventually became the norm. Anyway, the recall did not correct the issue. My fear is that when I am unable to accelerate, or when the car simply shuts down, I will be rear ended and cause a serious car accident involving others as well as myself. This is my first american brand car and I want to love it, but feeling unsafe driving it is making it difficult. I want this on file because although I have a warranty on my car, I think ford should be correcting the issue for all ford fusion owners since our safety is at risk.
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