Power steering assist failure A/C fail defrost fail turns on & off by itself or just doesnt operate at all anymore tracadvance failure
2011 Ford Fusion steering complaints
Page 25 of 49: complaints 701 to 730 of 1,436, newest first, as owners wrote them.
I was driving the vehicle and lost power steering assistance. Warning light came on and display noted that fault. Parked the car, when I restarted it the problem went away. This could have caused a major accident had my wife been driving the car and entered a shape bent in the road. Fortunately I was driving about 40 MPH on a fairly straight road when the problem occurred. I checked and no recall has been noted on this particular vehicle, however it appears other 2011 fords including fusions have been recalled. I want this to be on record in the event there would be an accident due to ford's reluctance to take action of this serious problem. Please note: I am not able to check the box for receiving recall alerts, but would like to receive them. Thank you
I recently started my car after work and got a "power steering assist failure" alert while stationary. The power steering has not worked since that incident. It's incredibly difficult to make turns, especially michigan turn-arounds. Being that it's electrical, the estimated cost to fix is $1700! I don't have $1700 to fix it, and I have no choice but to drive it around like this. I learned that there were over 400,000 recalls for related incidents, but my vehicle is not recalled. Why? I also noticed that of the 1795 complaints on here, 759 of them are for steering issues. That's 42 percent! This is a disaster waiting to happen.
I was driving down the highway when the power steering went out. Alarm sounds went off and power steering default appeared on the info system. Had a hard time pulling off the highway. When I realized it was electrical steering I went online to find a way to fix the problem. I checked the fuses. Fuses were ok. Since I could hardly move the steering wheel trying to get off the highway I wasn't going to risk my life again or my fellow drivers on the highway by driving it back home. I waited for my car to be towed back home. You would think a car doing 70 MPH would still be somewhat easy to steer right to get on the shoulder of the highway. It was not and took a good deal of muscle to turn the steering wheel right. If I was a older person or someone weaker this could have been bad.
My 2011 ford fusion's steering wheel completely gave out on me while driving on a highway in july of 2015. Extremely dangerous situation. Dealership informed me of an open recall and replaced the whole steering rack pursuant to ford recall number 15s18. Fast forward three years later -- last friday, also while driving, my steering wheel failed and almost caused a crash. Exact same errors. Contacted two different dealerships, as well as ford, and all said they can't do anything about it -- that I would have to pay $2300+ to get it replaced. How can the steering rack fail me twice in three years? How does ford get away with making this a one time recall and doing nothing when the same thing happens again? It's absolutely absurd and horrifying. No car - especially not one that is a relatively newer model - just randomly has a steering rack failure in the middle of a highway. If I had crashed, I am guessing ford would have paid for the replacement.
I was driving on a city street turning left. On my way to pick up my son when my power steering went out and a prompt showed on my dashboard saying power steering assist fault.
Tl* the contact owns a 2011 ford fusion. After refueling at a fuel station, the vehicle was started and the steering wheel seized. The vehicle was taken to an independent mechanic who diagnosed that the rack and pinion failed. The dealer was not contacted. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 125,000. *tt contact states vehicle was taken randy marion ford in statesville, nc.
Intermittent power steering failure. When backing out of my driveway, power steering locked up then was drivable. Locked up again 66 miles later while backing up in driveway.. Took it to team ford, $2199.00 to repair. Over 400;00 was recalled in 2015; for same problem. Why not mine?
1. Takata recall- air bag: air bag sensor or light goes blinking for 30 mins or more than it switches to the panel light and stays there lit up.. 2. Steering column-stiff and grinding noise: when it drives backward reverse it makes that noise and when on the road it begins to make loud noise, then the steering gets hard to steer. 3. Ac coolant does not blow cold air: does not get cold and blows out warm air only.
Tl* the contact owns a 2011 ford fusion. The contact stated that the steering wheel seized and an abnormal grinding noise could be heard. In addition, the steering warning indicator illuminated. The vehicle was towed to covington ford (9101 martin luther king jr ave, covington, ga 30014, (770) 786-3432) for diagnostic testing and repairs. The diagnostic results were not provided. The manufacturer was not notified. The failure mileage was 122,000.
I purchased this 2011 fusion sel 6 months ago, the carfax report listed everything as being checked out but no report about epas as having recall issues, no problems until last week when the outside temperature reached the 90's, when exiting the freeway and coming to a stop the steering and brakes started loud growling noise at low speeds, continued throughout city street driving as well with it remaining constant until the temp cooled off overnight as it didn't have problems when temp was back down in the 60's but has repeated the growling noise again several times once the temp's return in hot weather. Went to the ford dealer and said the recall 15s18 has been closed and that my VIN never was part of the recall notice, very frustrating that the 393,623 units effected that listed 2011-12 fusion's never included all vehicles as viewing all the complaints numerous other vehicles that wasn't included in the recall are having the same issues as those that were. Received recall notice for the takata airbag possibly available in the 3 qtr and ford is allowing owners a rental unit up to $30 a day until the takata airbag parts are available for replacement.
Power steering would go out, but reset itself after turning car off and then back on. Power steering finally went out completely while going down subdivision road. Some 2011 fusions were recalled for the same exact problem and fix. Good thing no worries accident happened and the takata airbag was not deployed since that recall has not been fixed yet.... Many other cars just like this one on carcomplaints.com. Had issue fixed at barber ford inc in holland, mi 49423.
Tl* the contact owns a 2011 ford fusion. While operating the vehicle, the power steering suddenly failed and the steering wheel became very difficult to turn. During the failure, the message "power steering assist fault" displayed. The contact indicated that turning the vehicle off and back on would sometimes correct the failure. The vehicle was taken to an independent mechanic who diagnosed that the power steering module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer (bob sight ford in lee summit, mo) were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the federal safety agency campaign number: 15v340000 (steering), although the failure was the same as listed in the recall. The failure mileage was 120,000.
Tl* the contact owns a 2011 ford fusion. When the vehicle was started, the steering wheel lost power without warning. The vehicle was taken to ray skillman hoosier ford (333 robert curry dr., martinsville, in 46151, (765‑342‑3673) where it was determined that there was no recall for the failure. The manufacturer was made aware of the failure and referred the contact to the federal safety agency. The vehicle was not repaired. The failure mileage was approximately 116,000.
Driving 8 hours, 70 MPH, on 92 outside temp day the car started making a thumping sound when breaking/steering simultaneously. Steering became somewhat stiffer. The sound got louder as time went on, possibly due to extreme heat. Wife was with me and we both became very worried because we were in atlanta 5 pm traffic. We made it home and I began an information search. I found that our 2011 ford fusion was included in a field service action 15n01. I spoke with the local ford service manager and was told that did not apply to the symptoms I described because there is no advance indication that the electric controlled steering is going out - it just goes out. Ford's own report mentions this being possibly dangerous but downplays the concern by saying steering is still possible, just more difficult. I called ford customer service for some support but other than recommending a diagnoses and saying she is not a tech, offered no meaningful information. She did admit she would not want to drive a car with this condition existing. Last, I tried to get information via live chat and when I sent the fsa number, I was actually blocked of my ability to question him and he ended the chat. Frankly, I would like to hear the response of a ford management person to the question "would you allow your dearest family members ride in a vehicle that show frightening symptoms of a steering issue knowing the existence of the 'field service action' which is about the steering going out.
My power steering system failed making the car unable to drive. This happened at 77,298 miles on it. My specific VIN number was not included in the 2011 ford fusion recalls for the same problem for power steering failure.
Over 2 years ago, at start up, the power steering assist failure warning appeared. I couldn't drive the car. I took it to the dealer and was advised of a recall on fusions, but not on my VIN. Very frustrating! They reset the electronics and it was okay for only a couple of months. Since then, I receive the warning several times a month... Consistently. I found if I turn the car off and back on, it would reset and power steering would resume. However, on thursday, 6/7/18, it would not reset. I had to have the car towed and was advised still no recall on my car, it is out of warranty now, and it can only be reset once; I have to pay $1600 to change the rack. This is extremely disconcerting. This is the same problem as original concern 2 years ago and my car is outside of the recall.
Power steering assist fault pops up when car starts and steering wheel does not move
Tl* the contact owns a 2011 ford fusion. While driving various speeds, the power steering warning indicator illuminated and the steering wheel became difficult to turn. The vehicle was taken to frederick motor company (1 waverley dr., frederick, md 21702, (301) 663-6111) where it was serviced per the federal safety agency campaign number: 15v340000 (steering); however, the remedy failed to repair the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 68,000.
My power sterring shut off while driving, warning issued on dash. Had limited manual steering ability, had towed to dealership. In motion.
Tl* the contact owns a 2011 ford fusion. While driving 15 MPH, the steering wheel seized. The contact turned off the vehicle, restarted it after 30 seconds, and the vehicle functioned normally. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was unknown.
Driving at 45 MPH I lost my power steering. Took it and the dealership and was told they would have to reprogram the computer. Picked it up on thursday and friday morning I lost power steering again this time I was driving about 55 to 60 MPH.
Power stearing would quit forcing car to manual steering. Also traction control would shut off when this happened.
The power assist steering light came on and the car lost power steering. This happened in the driveway while the car was in motion. The car was not steerable at this point. I turned the engine off and then restarted the car and the power steering was active so I took it to the dealership. The dealer diagnosed the issue and found steering rack internal damage (invoice and description attached). This is the same issue as in recalled ford vehicles, however, because this VIN was not included in the original recall the work was not covered by ford.
Tl* the contact owns a 2011 ford fusion. While driving approximately 35 MPH, the power steering seized and the steering indicator illuminated. The vehicle was taken to teague ford lincoln (1730 w hillsboro st, el dorado, ar 71730, 870‑864‑9400). The dealer stated that even though the VIN was included in the recall for the federal safety agency campaign number: 15v340000 (steering), the recall did not apply to salvage titled vehicles. The manufacturer was made aware of the failure and confirmed that the recall did not apply to salvage titled vehicles. The failure was not repaired. The failure mileage was approximately 115,000.
Tl* the contact owns a 2011 ford fusion. The contact stated that the power steering module failed while driving various speeds. There were no warning indicators illuminated before or after the failure. The contact took the vehicle to town and country ford (101 anderson ln, madison, tn 37115) and was informed of the federal safety agency campaign number: 15v340000 (steering). The dealer stated that because the vehicle exceeded 150,000 miles, the power steering module would not be replaced free of charge. The manufacturer was not contacted. The failure mileage was approximately 158,000.
Tl* the contact owns a 2011 ford fusion. While driving at a low speed, the steering wheel seized and the power steering warning indicator illuminated. After the vehicle was restarted, the steering wheel operated normally. The vehicle was taken to jacky w. Jones ford, inc. (2742 us-129, cleveland, ga 30528, (844) 312-7623) where it was diagnosed that the internal steering gear needed to be replaced. The vehicle was repaired. The manufacturer was notified. The approximate failure mileage was 85,000. *tt
Tl* the contact owns a 2011 ford fusion. While driving 35 MPH, the power steering assist fault warning indicator illuminated and the power steering seized. The vehicle was towed to walterboro ford (902 bells hwy, walterboro, sc 29488, (843) 549-5581) where it was diagnosed that the steering gear failed and needed to be replaced. The vehicle was not repaired. The vehicle was not included in the federal safety agency campaign number: 15v340000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 72,000.
The power steering went out while I was driving it and had to have it towed.the passager air bag light stay on
My power steering has failed it is part of a recall buy ford wont fix it because they say its not a safety recall. Its a safety recall when its recall for causing you to crash. They say my mileage exceeds the recall. They want to charge me $1600 to fix their produvtion problem when I called the 1800 number for ford they tell me its not their problem. I have only owned this car for 1 year. When I would start my car sometimes the dash would flash power asst fail if I turned it off and back on it was fine. I was driving home from a birthday party and my dash started saying power steering fail and I pulled into a gas station went inside and when I came back out and started my car I had no steering at all. I believe if I had not stopped when I did I would have crashed. The steering wheel will not move at all. I had it towed to a ford dealership where they confirmed it is the recalled part but im not covered. I did recieve a letter in the mail about the recall and it had no dates or mileage information on it.
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