On two separate occasions while driving the car said power steering failure and I could not drive by steering the car with the steering wheel because it was hard to turn
2011 Ford Fusion steering complaints
Page 31 of 49: complaints 881 to 910 of 1,436, newest first, as owners wrote them.
Tl* the contact owns a 2011 ford fusion. The contact stated that the eps warning indicator flashed several times upon starting the vehicle. The contact turned off the vehicle each time, which reset the computer and cleared the code. The vehicle was excluded from the federal safety agency campaign number: 15v340000 (steering). The dealer diagnosed that there was an internal electrical failure with the rack and pinion. The manufacturer was notified of the failure. The failure mileage was not available. Updated 01/10/2017*ct consumer stated when he started the car message center says electric power assist failure message pops up on the dash. When car was turned car the power steering starts working again. Updated 7/6/18*jb
Several times!! While driving the vehicle the "advancetrac" and ABS indicator lights appear on the instrument panel. Information system then shows a power steering fault, advancetrac fault, and says to get steering system service now. Steering becomes extremely difficult. Mechanic has reset the soft codes and problem goes away for awhile; however, comes back. We have repeated this process several times! Ford issued recall #15s18; however, that recall runs from build dates 9/7/2010-2/28/2012. Build date on our ford fusion is 8/20/2010. Why is ford not also repairing / replacing the pscm or steering motor sensors in our vehicles that are having the identical issue? We have had this problem while driving the vehicle, and have also had it occur when first putting the vehicle into gear. In the latter case, shutting the key off for a minute and then restarting cleared the problem. However, when it occurs under moving driving conditions, shutting the vehicle off does not clear the problem. The vehicle then has to be taken to a mechanic that resets the soft codes with a scan tool.
This is the second notice of my error message on my ford fusion for the "power steering assist fault," thus enabling me to have power steering on the way home from work. I captured an image, this time for documentation. This is after going to my local mechanic and he said this was a recall issue, but my local ford dealer (waldorf ford) said it did not apply to my vehicle.
While I was driving (on hwy 301s, in waldorf, md) I got an error message that said "power steering assist fault." I immediately lost my power steering and I had to make a detour to turn on streets that were not crowded (this was on a 10/21/16 during the evening rush hour). Fortunately, I was not far from my house. I called ford (in michigan) the next business day on 10/24/16 and the said my vehicle was not covered under a recall, that included "2011 ford fusion," just not my vehicle. I took it to my regular mechanical and they said it should fall under the recall, but my local ford dealer (where my car was purchased in waldorf) also said it wasn't included and they couldn't do anything.
Power steering recall 15s18 was performed on car 08/01/16. Fourteen months after recall, while driving 40-45 MPH on ih-635 in somewhat heavy traffic, I noticed a difference in the car's handling. The advance trac was illuminated in the instrument panel. Attempted to turn it off because I thought I had turned it on by mistake when I turned on the AC. I decided to move over 6 lanes of traffic and exit off the highway. Once on the service road, the steering became difficult to maneuver. Fortunately there was a discount store & warehouse shopping center and upon making two difficult right turns into the parking lot the steering problem proceeded to get worse. Turning into the parking space was extremely difficult. I turned off the engine, did a walk around the car to insure there were no flat tires or debris stuck under the car. I returned to the car to call my husband and turned the key in the ignition to roll down the window, (did not start motor) and the steering wheel was easy to move, not normal but manageable. After a several minutes, I turned on the car and slowly drove approximately 4 miles to reach home on the highway service road (in case it occurred again) until I reached my normal exit. It was without doubt a white knuckled drive home. The car has been sitting in the garage for the last 3 days, I have been using my husband's truck because I'm afraid to drive my car, until I can get it to the dealership to be checked. I'm looking into having it towed or hauling on a car dolly. I do not care to imagine how I or the car might have reacted if traffic was at a normal speed limit or if I had not been able to get off the busy interstate.
Tl* the contact owns a 2011 ford fusion. While driving 15 MPH, the power steering failed. The contact experienced difficulty controlling the steering wheel as it became abnormally stiff. The contact took the vehicle to a dealer where it was diagnosed that the rack and pinion failed and needed to be replaced. The dealer stated that the contact would be responsible for the repair cost since there were no recalls relating to the power steering failure. The failure mileage was 94,286. The VIN was not available.
Purchased car 8/01/15. Found out about(pending) recall after the fact. Readout on dash read re-program steering. Took car back, re-programed n/c. 3-days later display message read, service power steering now. Next day backed out of garage but had no steering towed to dealership cost me $115./repair n/c. Two weeks later message read service power steering now. Shut car off, then started bam no steering. Called tow truck take back to dealership $115. Plus $1145.67. 03/15/16. Now sitting garage cannot drive. Message reads service power steering now. Right now we simply can't afford to have the car fixed. Recall #15s18 last failure date 10/13/16 a.m.
Ford not honoring recall for 2011 fusion built 1 week before recall date at hermosilla plant. Power steering went completely out - cost $1700 to repair - the car was backing out onto a main street and lost all steering.
Driving down road and power steering cuts out dash says power steering assist fault
Tl* the contact owns a 2011 ford fusion. The contact stated that the power steering was not functional and the power steering warning indicator illuminated. The vehicle was taken to the dealer where they diagnosed that the power steering control module needed to be replaced. The vehicle's software was updated per the federal safety agency campaign number: 15v340000 (steering); however, the failure was not repaired. The contact stated that the verbiage in the recall notice stated that the steering gear would be replaced if any dtc was found related to the power steering; however, the dealer did not replace the part. The manufacturer was notified of the failure. Due to the vehicle being over 150,000 miles, the recall was not honored. The failure mileage was approximately 230,000.
Steering weel.
Takata inflators I recovered a letter 3 monts ago saying my airbag needed to be replaced. The letter stated that I would get a call or email telling me when to taky care for repairs I have not heard anything else.also my steering has gone out in my car I can not get anyone to tell me why they just keep saying I can fix it. Its becoming to the point were I can't drive. What do I need to do
Tl* the contact owns a 2011 ford fusion. The contact stated that the power steering warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000. Updated 12/01/16*lj the consumer stated the dealer advised the failure may have been mechanical in nature. The vehicle was repaired. The consumer suggested for cell phones to have a shut off feature after driving over 10 miles per hour.
Tl* the contact owns a 2011 ford fusion. While driving 30 MPH, the power steering failed without warning and became difficult to operate. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the power steering pump needed to be replaced. The vehicle was repaired, but the failure recurred twice. The manufacturer was notified of the failure. The approximate failure mileage was 62,702.
Faulty steering light came on several times and then turn off while driving.... And today 09/01/2016 the steering column locked up and unable to use even if the car is turned off and on. The car was in reverse when it locked.
There's a creaking sound that is coming from the right side of the vehicle hen you're driving. The creaking sound comes to play when you're driving 5 minutes into your travel. The sound tends to come and go but at times, it gets really bad. I've had other people comment on the sound and have seen on ford forums that this has been a common issue with this vehicle.
I entered my VIN number knowing my car has the takata recall but wanting it fixed sometime before "the future", and I found that my car had a power steering recall from 2015 that I was never notified of.
The power steering keeps failing while driving. We get a power steering assist fault car is very hard to steer and control. This is very dangerous.
Driving along on a busy street and a service power steering soon appeared and after making a left turn the steering stopped I immediately pulled over as I was unable to drive it had to get car towed. Was not on a highway was driving along about 40mph.
I was driving my 2011 ford fusion, and my vehicle locks up almost causing me to reck! I had to slam on breaks. After getting the vehicle under control I called b & b ford's to let them know what's going on. I ended up having my vehicle towed to the ford dealership. The ford dealership mention the power was my rack and pinion had to be replace because it was causing problems with my power steering, which cost me $1650.51. Since having the power steering fixed, I been to the dealership over 5 times for the same problems and been having to pay them over and over! Something the b & b ford said they fixed the first time I gave them 1650.51
Tl* the contact owns a 2011 ford fusion. While attempting to accelerate with the gear shifter in the drive position, the power steering fault assist warning light illuminated. The steering wheel seized. The vehicle was towed to a dealer where it was diagnosed that the gear box failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in the federal safety agency campaign number: 15v340000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 63,000.
Power steering went out
I went to turn the car on one day and the message "power steering assist fault" appeared. The steering wheel would not turn and the power steering was inoperable. It continues to do this every time the car is turned on. I took it to a ford dealership because I found that there was a recall on an electrical issue in the power steering system on the 2011 ford fusions. I was told that my VIN was not covered under the recall. I have seen multiple complaints similar to mine on message boards for car trouble.
I was driving my car when all of a sudden I go to make a right turn in my steering wheel locked up on me completely I instantly ran over the sidewalk almost hitting another vehicle and a person. I then called my brother to push my vehicle off the sidewalk back into the street. I then had my brother trying to drive it to a ford dealership in hagerstown maryland which then it was so hard to do the steering wheel was so hard to turn but he is a strong guy so he managed to get it to the dealership also we was only a mile away from that dealership. I then went inside in was told that there was a recall on the powersteering but from my VIN number mines wasnt covered??? Im not understanding why because I looked it up online and it clearly states on every website that I have checked that a 2011 ford fusion sel without a 3.5 engine is covered in the recall. My car is still at the dealership because I dont have the money to pay for this and need someone to explain to me why is it just my vehicle that is covered on this recall?
Takata recall. Steering
Tl* the contact owns a 2011 ford fusion. The contact received notification of the federal safety agency campaign numbers: 15v340000 (steering), 15v793000 (fuel system, gasoline), and 16v384000 (air bags). The part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact experienced power steering failure. The parts were not available for months. The failure mileage was unknown. Parts distribution disconnect. Vin tool confirms parts not available.
Tl* the contact owns a 2011 ford fusion. While driving at an unknown speed, the steering wheel seized without warning. The vehicle was towed to a dealer where it was diagnosed that the power steering rack failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in the federal safety agency campaign number: 15v340000 (steering). The manufacturer was made aware of the failure. The approximate failure mileage was 140,000.
Have the power steering assist failure and service advancetrac messages. Vin not under recall for some reason even though it's a 2011 ford focus manufactured in mexico. Turning ignition off and back on does not fix the issue.
Tl* the contact owns a 2011 ford fusion. While reversing out of a parking space, the power steering malfunctioned, and the steering wheel locked and became extremely hard to maneuver. The vehicle resumed normal operation after turning off and restarting the engine. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 16,000. Updated 09/08/16*lj
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