Tl* the contact owns a 2011 ford fusion. The contact stated that there was an odor of fuel coming from the vehicle. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign number: 15v793000 (fuel system, gasoline). However, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The failure mileage was approximately 52,000. Vin tool confirms parts not available. Updated 04/20/16*lj the consumer stated there was a problem with the transmission and the steering. Also, the vehicle would suddenly stall, while driving. Updated 05/11/16.
2011 Ford Fusion steering complaints
Page 33 of 49: complaints 941 to 970 of 1,436, newest first, as owners wrote them.
Steering stopped going down road. Light for power steering comes on a lot. Turn car off resets computer and ok until next time.
Tl* the contact owns a 2011 ford fusion. While driving approximately 30 MPH and attempting to pull into a parking lot, the steering ability decreased. The contact left the vehicle parked in the lot. The contact called the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact also stated that the vehicle was repaired under a steering recall by the manufacturer five months ago. The federal safety agency campaign number was unknown. The approximate failure mileage was 130,000.
2011 ford fusion se. 64000 miles. For no apparent reason, the power steering would not work when turning the car on. If turned off and on again, it works. It only happened randomly. After a couple times, I brought the car to my local ford dealer. They said there was no error codes but changing the steering would be approx. $1800. After online research there's hundreds of cases like mine which for some reason are not covered by recall 15s18. Using a obd app I found error code c1277 which relates to the wheel angle sensor. Now the car will not have a functioning power steering at all.
The vehicle is very hard to steer. Electric power steering is out
Tl* the contact owns a 2011 ford fusion. The contact stated that while reversing from a parking space, the steering wheel became difficult to maneuver. An message in the instrument panel illuminated and indicated to service power steering system. The failure occurred constantly. The vehicle was taken to the dealer where the failure was unable to be determined. The vehicle was not repaired. The VIN was not included in the federal safety agency campaign number: 15v340000 (steering). The manufacturer was made aware of the failure. The approximate failure mileage was 82,000.
Tl* the contact owns a 2011 ford fusion. The contact stated that while driving at various speeds, the steering wheel became difficult to maneuver as the power steering warning indicator illuminated. The vehicle was taken to the dealer where the software was updated however, the dealer informed the contact that the repair may not sufficiently repair the failure. In addition, the contact was informed that the steering control module would need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was not included in the federal safety agency campaign number: 15v340000 (steering). The failure mileage was 100,131.
Tl* the contact owns a 2011 ford fusion. The contact stated that the power steering failed and the power steering warning indicator was illuminated. The contact stated that the failure occurred three times prior to the failure however, the power steering was functional after the vehicle was restarted. The vehicle was taken to the dealer where it had not been diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The contact referenced the federal safety agency campaign: 15v340000 (steering) however, the VIN was not included. The failure mileage was approximately 54,000.
Tl* the contact owns a 2011 ford fusion. While driving 10 MPH, the power steering failed and the warning light illuminated. The steering wheel became hard to turn and had to be turned with excessive force. The vehicle was not diagnosed nor repaired. The manufacturer stated that the vehicle was not included in the federal safety agency campaign number: 15v340000 (steering). The failure mileage was 46,000.
Tl* the contact owns a 2011 ford fusion. While driving at low speeds, the steering wheel seized and the battery warning indicator illuminated. The failure recurred numerous times. The contact stated that the heated seats failed without warning. The vehicle was taken to a dealer numerous times where the failure was not duplicated. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.
My 2011 ford fusion lost power steering and became very difficult to control. The warning light displayed today while in motion. After stopping the vehicle and restarting the vehicle became very difficult to turn. My wife uses this vehicle to drive my son to and from school and now she will never feel comfortable or safe after this issue and reading all the previous complaints. This is a big issue and a recall needs to be issued. Ford needs to fix this issue and restore peoples trust. Our fusion currently has approximately 48,000 miles.
I started my vehicle and let it warm up a couple of minutes before I left my job on cold night. When I backed out of my spot and went forward my service power steering message came on and then service advanced track came on. When I stopped at the light to turn I noticed that I had no power steering. I seen online that there was a recall for this issue. I called my local dealership and was informed my vehicle was not listed in this recall. I then called ford motor co. And neither party could tell me why my vehicle was not listed in this recall when it was indeed a 2011 ford fusion without a 3.5 and had the steering issue as described in the recall. Not having power steering all at once with no prior warning can be a very dangerous thing. Luckily in my case it was not a busy intersection at that time. I don't understand why mine or other vehicles with the same issue and possibly the same part is failing yet not covered under fords recall 15s18.
Power steering module failed while driving.
Tl* the contact owns a 2011 ford fusion. The contact stated that while driving at various speeds, the steering wheel veered to the left independently. The vehicle was taken to a dealer on multiple occasions where it was diagnosed that the front wheels needed to be aligned. The vehicle was repaired, however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 65,500.
I'm having problems with my steering it's really hard to turn the wheel at times n does it often not sure if I can get the information to my vehicle on what recalls there are if any.
Tl* the contact owns a 2011 ford fusion. The contact stated that while driving at approximately 10 MPH, the steering wheel failed and the contact was unable to turn as the power steering assist warning light illuminated. The contact was able to coast onto the shoulder and restarted the vehicle however, the steering wheel failed to operate. The vehicle was towed to the dealer where it was diagnosed that the steering wheel gear assembly failed. The vehicle was not repaired. The dealer advised that the vehicle was not included in the federal safety agency campaign number 15v340000 (steering). The manufacturer was notified of the failure. The failure mileage was 47,000.
Powersteering went out on vehicle there was a recall on these components but we were 2 weeks out on recall manufacture date although the same parts were involved this could have life threatning but ford refused to take care of problem I have heard complaints the same as mine have been comeing in to dealer reps
Power steering assist fault safety issue
When I started the vehicle has loss steering and the "power steering assis fault" message appear. The dealer said that need to be replaced. Ford has a recall for that part (the electric power steering rack) but my VIN number is not included.
Tl* the contact owns a 2011 ford fusion. While driving at various speeds, the power steering would suddenly malfunction and the steering wheel would become very difficult to turn. The failure occurred on multiple occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering module was faulty and needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The VIN and failure mileage were not available.
Power steering assist fault (or failure) while driving. Steering locks up, difficult to steer. Have to stop vehicle, turn off engine and re-start. Steering works again. Difficult to control car with steering. Dangerous. Saw recall on this, but ford says doesn't apply to my VIN?
Tl* the contact owns a 2011 ford fusion. The contact stated that while driving at approximately 30 MPH, the power steering failed and the traction control warning indicator illuminated. The failure recurred numerous times. The vehicle was taken to a dealer where it was not diagnosed or repaired. The VIN was not included in the federal safety agency campaign number: 15v34000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
Tl* the contact owns a 2011 ford fusion. While driving 35 MPH, the steering wheel lost power and the power steering assist warning illuminated. The vehicle was placed in neutral, switched off, and restarted. The failure recurred and the vehicle was taken to a local dealer who analyzed and diagnosed that the steering rack needed to be replaced. The dealer stated that the vehicle was not under recall. The manufacturer was made aware of the failure, but offered no assistance. The VIN was invalid. The failure mileage was approximately 92,000.
Tl* the contact owns a 2011 ford fusion. While driving at an unknown speed, the steering wheel seized and the power steering assist warning indicator illuminated. The driver had to use greater effort to steer the vehicle to the shoulder of the road. The ignition was turned to the off position and back to the on position and the steering started to function properly. The failure recurred twice. The vehicle was taken to a dealer where it was diagnosed that the power steering control module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in the federal safety agency campaign number: 15v340000 (steering). The failure mileage was approximately 112,000.
While driving down the road the steering locks up and you can't turn. Took it to dealer and they say it is the steering rack & pinion that is bad. There is a recall on the steering geer but not the steering rack. The dealer said this part is on back order- are there others with this issue where it should be recalled??
The electric assist steering failure warning comes on and the vehicle is very difficult to steer. Would be a serious hazard if it happens while underway. Intermittent problem.
The electric assist steering fault comes on when starting the car. This occurs intermittently. The car would be extremely hard to steer with this failure. A recall has been initiated by ford but this vehicle is not included. Why not?
Eally sick of taking to the shop 4 times to get it fixed, they wont accept it to take it back to get different car. Cuz I want to be safe from this steering problems. Upcoming winter and rain etc.. If they refuse to take the car back, I probably will be in car accident , whoses fault, it is theirs. I am so sick of going back and dforth to get it fix. Now pass 45 days. Got this from low book sales in lindon, utah. Not satisfy with them.
Tl* the contact owns a 2011 ford fusion. While driving 30 MPH, the power steering seized without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 80,000.
My vehicle is giving a "power steering assist default" warning light on the instrument panel, at the same time the wheel locks up and I am not able to move the steering wheel at all. Driving the car or moving the car in any direction does not unlock the wheel and the warning light on the panel does not go away. This has happened 5-8 times in the last two weeks. The vehicle did get the power steering failure recall fixed 9/15/15 at rich ford. The vehicle began to give this instrument panel warning and the wheel locks up two weeks ago. The warning would occur and the steering wheel would lock when I attempted to place the vehicle in reverse or drive. It would not go away unless I turned the car on and off multiple times.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2011 Ford Fusion?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history