Tl* the contact owns a 2012 ford fusion. The contact stated while driving approximately 65 MPH, the engine stalled and the traction light and power steering light illuminated. The vehicle restart but failed to operate. The failure recurred multiple times. The vehicle was taken to a dealer and independent mechanic. The technician stated that the power steering needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
2012 Ford Fusion engine complaints
Page 4 of 5: complaints 71 to 100 of 116, newest first, as owners wrote them.
Vehicle exhibited extreme hesitation when accelerating through an intersection. Engine ran roughly, and did not respond to throttle inputs, and powertrain 'wrench' light illuminated. Pulled into an adjacent parking lot, stopped and placed into park, while the engine continued to run roughly. Engine was switched off, and ran normally when restarted. The total elapsed time of the anomaly was approximately 5-10 seconds. Later that day a scan of the obd ii port indicated no anomalies, and an on-board 'vehicle health monitor' was run via ford sync . This report also indicated no anomalies. While looking up the vehicle health monitor results on the owner website, I noticed that there was a 'customer satisfaction program' 13n03 which extended the warranty on the throttle body. Research on this 13n03 program via multiple on-line sources revealed numerous failures of the throttle body, with behavior identical to that observed in this vehicle. Car was driven (carefully) for a few days until I was able to visit local ford dealer. Service advisor indicated that ford would only replace throttle body if there were stored codes consistent with throttle body failure, and that diagnostic costs ($159) were my responsibility if no codes were found. After discussing the negative results of obd ii scan and vehicle health monitor, his opinion was that there was a very high probability that their diagnostics would also show no codes. Based on this information, I declined to have dealer examine the car, and replaced the throttle body with updated part myself (total cost $125), as a more effective approach to preventing recurrence. My opinion is that the 13n03 program needs to be a full recall, as this failure is common, unpredictable, and can have very serious consequences should it occur during high speed merging or crossing traffic.
A few months after I purchased the car and as I was slowed down due to traffic, coasting at 5-10 MPH, the car accelerated with a roar and to avoid the accident I swerved to right, applied the brakes hard to stop the car.yesterday,11/20/14, it repeated the incident on my drive way while I was entering the garage and hit the storage objects there and also I had to apply the brakes hard to stop the car. Many times during the past two years the car has behaved similarly at stop signs but with much less fury.
The first time I experienced the problem, I was making a left hand turn and it felt like the car was running on a couple of cylinders, very low power. I stopped as soon as I could and turned off the engine, restarted it and everything seem to be ok. Everything was fine for about a month, but while on a trip, I experience a sudden loss of power and unresponsive throttle. I took the car to the dealer and explained what had happened and that it sounded like the same problem my sister-in-law had experienced with her 2010 fusion and that after a number of trip and problem repeated problems they replaced the throttle body which resolved the problem. In my case the dealer, even though I explained what I had experienced and that I was aware of a service bulletin from ford for this exact problem, said my problem was a bad battery, which they replaced and returned the car to me. A couple of days later I experienced the same problem a couple of times and immediately took the car back to the dealer and this time they replaced the throttle body. I have since driven the car about 1500 miles in the last two months without a problem. My son is now going through the same problem with a 2011 escape hybrid. His dealer did not replace the throttle body when he took it with the same problem a couple of weeks ago, instead they charged him a few hundred dollars to "remove carbon buildup" or something. Today the escape experience the same problem while driving on an interstate. I took the car back to his dealer this afternoon and told them of my experience, the service rep said they would look into it. We'll see. I am a long time loyal ford owner but feel they are waiting for someone to be killed before they fix this problem.
On 10/5/2013, I had to call roadside rescue to jump start car. I took vehicle to advance auto on 10/6/2013 to test battery. The printout results found, indicator light was yellow, cold cranking amps 500 on battery, temperature was to high at 124degrees. On 10/7/2013, call roadside rescue to jumpstart vehicle. I let the vehicle idle for a bit, hoping to recharge the battery back to full function. On 10/8/2013 called roadside rescue to jumpstart vehicle for the 3rd time and then drove to ford dealership. With great hesitation, ford replaced the battery. I had to tell the technician to look at the battery's yellow light.
Tl* the contact owns a 2012 ford fusion. The contact stated that while driving at an unknown speed, the steering wheel became difficult to turn. The contact mentioned the instrument panel warning lights illuminated and the vehicle stalled. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was 53,000. Updated 12/18/14*cn the consumer stated when she pressed the accelerated pedal, the vehicle slightly accelerated, and the vehicle would also jerk forward. At times, the vehicle would cut off while driving. Updated 01/07/15
Traveling along and accelerator pedal did not respond to pressing and steering was hard to steer. Car was still running. Loss of power steering and no gas pedal. Pulled over and turned car off and restarted. Issue went away but came back 20 miles later. I called dealer shenandoah ford and was told this is normal and nothing to worry about and keep driving.
While driving down the road, car went into limp mode and warning light came on. Pulled car off road, engine sputtering. Turned car off and back on. All of the above issues disappeared.
While driving, the car began to shake and jerk like the engine wanted to die. Then I lost engine power. The car still had power and was on, but there was no throttle when I pushed the gas. The engine light and a little wrench came on. I put it in park, turned it off, restarted it, and it still had no engine throttle to it. But the car had a small amount of power, like I was coasting along, so that I could get through the stop light and make it to the side of the road. Every time I tried the gas pedal though, there was no response; it went to the floor. I was at the light by my neighborhood, right by the train tracks. Thank god I had enough power to get through that!
While driving, the gas pedal became unresponsive and the orange wrench symbol came on. I pulled over and shut the car off. I attempted to restart the car. The car restarted and I was able to continue driving as normal. This problem has occurred approx 4 times. Each time with the same presentation and each time I was able to restart the car.
I was driving on interstate 70 at approximately 65 MPH when I suddenly lost all engine power. I was almost hit by a semi traveling behind me because my vehicle had absolutely zero acceleration. The "wrench" light on my car came on at the same time this happened. The semi behind me swerved to miss me and I was able to get my car off to the side of the road. Lights, climate control (A/C), radio, etc. Worked fine. Engine still ran but would not move forward. I turned the car off to call for assistance. Upon seeing if the car would re-start, it did and no "wrench" light appeared. I was able to then get the car to my local ford dealership, but being a holiday they were closed. I could have been killed when this happened on the interstate with the semi behind me!! Sounds like some kind of fuel injector or throttle problem. My vehicle is not even 3 years old and I bought it brand new in dec. 2011.
Engine light appeared on dash. Followed instructional manual directions and engine light display stayed intermittent. As of july 24th engine light display remains on and every time I stop to put any amount of fuel in it, it struggles to start and takes at least 3 attempts before it will start. However, if I leave it running when adding fuel I have no problem, which is not recommended. Had auto zone run diagnostics check and they gave me the code but the ford dealership (kelly ford, melbourne fl) would not even attempt to look up the code as they said I have to come in and pay $100.00 diagnostic fee and $160.00 hourly to have fixed. I am more worried about down the road issues as seen on this web site. Bought the car used in december of 2012 with only 11,000 miles on it.
I was driving down the highway when suddenly my vehicle lost power. I attempted to press the accelerator but the car just jerked violently. I was forced to stop in the middle of the highway because I was unable to accelerate to the side of the highway. I was almost rear-ended 3 times do to the speed of traffic and my car suddenly losing power. When the vehicle lost power, a "wrench" symbol appeared on the dash. I placed the vehicle in park and sat for a few seconds and attempted to start the vehicle. Once started I pulled over to the side of the highway. The car was running fine so I decided to drive on the highway again. After about 1/2 a mile, the car stopped suddenly again, this time I was able to coast onto the median because I was driving in the slow lane. This continued for several miles until I finally pulled over and called a tow truck.
While driving my new ford fusion, only 5 months since purchase, the vehicle lost power and stalled. When I took it to the dealer they could find nothing wrong and said what's the issue it started didn't it? The same thing happened again in may and july of 2014. It is a known issue with ford and a customer satisfaction was issued to replace the throttle body, but the dealership won't do so because no code shows up when I've taken the car in after each episode. This is a safely issue and a known issue. Why the federal safety agency allowed them to get away with not doing a recall is beyond me. It is unsafe driving a vehicle that suddenly loses power. It should not matter that a code doesn't show up. What happened before computers? It's a known issue and is happening so it should get replaced. Thankfully I wasn't driving over 35 when this occurred, but what about the next time if I'm on a highway going 60? What will it take - people to get seriously injured to get a true recall?
While driving on a major highway at a set rate of speed the car acted as if it was trying to shift gears and bucked, RPM's went up and then back to normal. It went to the dealer and throttle body was replaced, a week or so afterwards the car started to do the same thing, but this time also in reverse. I took it back to the dealer where they stated that nothing was wrong but they only put 4 miles of a test drive on the car. Last week the fusion left me on a major highway just shutting down with no warning and I happened to have my 2 year old. I left it sit about 30 minutes and turned over the ignition and it started like normal. I was just thankful to get home without and accident. It's not safe... The car looks great but its like you take your life into your own hands driving it.
Felt like a surge then engine stalled. Had to pull over turn the car off then restart.
Vehicle lurched then lost power and check engine light came on. Vehicle would not accelerate after losing power. Since the repairs, the vehicle will occasionally lurch when the car is in gear and the brakes are applied.
Starting out, throttle had no response on take off, now taking a right hand turn throttle has no response then jumps forward, very difficult pulling out onto a highway. I've taken it to two different ford dealers and they refuse to do anything till the check engine lite comes on, meanwhile I'm driving a dangerous car...
Tl* the contact owns a 2012 ford fusion. The contact stated that she received a letter notifying her of a customer satisfaction program related to the federal safety agency action number: pe13003 (engine) . The contact mentioned that she was very concerned for her safety and that there should have been a recall issued for the defect. The dealer was contacted, who refused to assist her unless the vehicle was exhibiting the failure. The manufacturer was not made aware of the problem. The contact had not experienced a failure. The current mileage was 18,300.
Was at a stop sign when I accerlerated the engine stoped. I veered to the right and the car restarted. I took it to the local ford dealership. They said they could find nothing wrong the car. It has happened a total of three times with the same result, they say nothing wrong with the car. I called ford they initated a buy back but the car did not pass california lemon law muster so my case was closed.
September 24, 2013-I was driving home and the car began to shut down. The wrench came up and it lose all power. I was able to coast into the median as it was 5;00 traffic. I turned completely off and restarted again. December 5, 2013.. The same thing happened as I was on a side street. I turned off and restarted. 2/24/2014 I was going to work and it cut off on very busy 6 lane highway. It was very scary as no one was behind me. I turned off and then restarted the car. I was so relieved that no one was on this busy road which is always traffic going very fast. I have a service all into ford for friday 2/28/2014.
State of nj had a 2012 ford fusion that was back to the dealership 5 times for a check engine light. On the 6th attempt to fix the problem at the dealers, the vehicle caught fire and burned to the grouind while out on a road test with a dealership employee. The vehicle is a total loss. The dealership has not disclosed what caused the fire. I recently was informed of the recall for 2013 ford fusions and thought maybe the 2012's may have a problem also. The dealership information is as follows: all american ford, 375 route 17 south, paramus, nj. Contact is [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I have had several issues leading up to this and the dealer would say nothing is wrong. Car jumps forward when idling, car looses power when accelerating on highway. Lastly was complete loss of power and nearly hit by bus with kids in car. They replaced throttle body, A/C motor etc....two weeks gone bye and it is starting again. I need to give this car to my daughter to drive but it is not safe.
I noticed a "jumpy ride' during trip to albuquerque and back....first road trip since buying car in april,'13. It was sort of a shifting of a gear when there should have been nothing like that at that speed. Started noticing around town at 35 the same jumpy feeling...just seemed like too much shifting. The ride is very "rough" ...never had a car like this...loved my '09 fusion, but this one stinks. Afraid it's wearing out the tranny and could be dangerous. 3 dealers have just blown me off along with the corporate person I talked to...a "[xxx]" for my region for ford. I am worried and can get nothing done! Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2012 ford fusion. The contact stated that the vehicle intermittently stalled. The vehicle was taken to the dealer where the failure could not be replicated. The manufacturer was contacted about the failure. The failure mileage was approximately 5,000. ..updated 12-30-13 *bf updated 1/14/2014
On 10/9/2013 I was stopped at a light and then when I proceeded to go on a green light, my car stalled without any warning or lights on my dash while in traffic. There was a car behind me that almost rear ended me. Went to restart the vehicle and it did not start right away. I had to put the car in park with hazards on, in the middle of traffic, and tried to start the car two more times before the car started again. The car has been giving me issues with hesitation and vibration for the past 4 months. I have taken it to ford and they have checked my car 2 times and never was able to solve the problem. Before I took it to ford the car has stalled on 6/19/2013 prior to taking the car to the local ford shop. They said it was the programming and they installed the update for the computer, but it never solved the problem. The last time it stalled on me, my husband, who is an acura technician, pulled the p2111 code out using a pocket code reader out of freeze frame data. There was no codes stored in PCM 6 hrs after the incident. 2 days later checked for freeze frame data again and there was no freeze frame data.
Tl* the contact owns a 2012 ford fusion. The contact stated while driving 60 MPH the vehicle lost power, the wrench light illuminated when the failure occurred. The contact was able to coast the vehicle onto the emergency lane, restart it and resume normal function. The failure was experienced several times. The vehicle was taken to the dealer for diagnostic testing. The manufacturer was not made aware of the failure. The failure and current mileage was 35,000. ...updated 12/03/13 *bf the consumer stated the vehicle shut down 3 times displaying the wrench warning. Updated 12/6/2013
Was driving on interstate in heavy traffic. Car immediately-without warning- lost power to accelerate. Went to a limp driving mode. Warning light (wrench) came on. Was very dangerous situation. Had to maneuver to side of road. Almost was hit from behind. Car shook and stuttered. Turned off ignition and waited a couple minutes. Started car, all warning lights cleared. Was able to make it home without any other in incident. Few days later same malfunction happened again. Car lost acceleration and had to limp to safe place in heavy traffic. Turned off car and restarted. Took car to ford dealership and was told car is out of warranty and diagnosis was throttle body. A common problem but not a recall. Wow.
Driving at highway speed, engine stalls while attempting to merge. Orange wrench light appears near fuel gauge. Rough idling below 1000 RPM. Turn car off and wait one minute. Restart car and drive without incident.
Tl* the contact owns a 2012 ford fusion. The contact stated that while driving 40 MPH, the vehicle stalled without warning. The vehicle was merged off the roadway where the engine was restarted. The vehicle was not taken for repairs or diagnosis. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.
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