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2013 Ford Fusion airbags complaints

Page 3 of 5: complaints 41 to 70 of 101, newest first, as owners wrote them.

See the summary of 2013 Ford Fusion airbags problems: which part fails, at what mileage and related recalls.

Filed Mar 15, 2018 · Airbags, Visibility · 30 miles · MI · crash · 2 injuries

The airbag has busted around 90 days after accident on a city street when vehicle was hit by another vehicle

Filed Feb 5, 2018 · Airbags · 38,000 miles · FL · crash

Takata recall was in vehicualr accident and air bags did not deploy

Filed Nov 17, 2017 · Airbags, Electrical · TN · fire

Tl* takata recall. The contact owns a 2013 ford fusion. The contact stated that the service engine indicator illuminated several times. The contact stated that the vehicle kept overheating and was slow to accelerate. The vehicle was taken to an independent mechanic where it was diagnosed that the computer needed to be replaced and recommended that the vehicle be towed to the dealer. The dealer (country ford, 95 goodman rd e, southaven, ms 38671, (662) 349-4300) made no mention of the federal safety agency campaign number: 17v209000 (engine and engine cooling). The contact was not informed that the recall needed to be completed. The dealer replaced the computer and did not mention anything about the federal safety agency campaign numbers: 14v597000 (air bags and seat belts), 15v246000 (latches/locks/linkages), and 16v875000 (seat belts). In addition, the dealer made no mention of the manufacturer service campaign (15r01) for the eps motor bolts - regional and (14n02) for the extended warranty coverage for PCM re-programming. Within three weeks of the dealer's repair, the contact turned on the heat and noticed a strong odor coming from the vents. The vehicle started smoking under the hood and caught on fire. The fire department extinguished the flames and the vehicle was towed to the contact's residence by the insurance company who was to investigate the cause of the fire. The manufacturer was notified of the failures. The failure mileage was not available. Vin tool confirms parts not available. Parts distribution disconnect.

Filed Nov 3, 2017 · Airbags, Body · 17,000 miles · GA

Takata recall: we have received three recalls, 2014 (airbag), 2015 (door latch), and 2016 (seatbelt) which were told we are on a waiting list because our light wasn't on and they would call us when parts came in. Just received notification in mail about takata recall. Ford dealer never notified us and I want these fixed immediately.

Filed Sep 21, 2017 · Airbags · 70,155 miles · AL

Tl* the contact owns a 2013 ford fusion. While the vehicle was stationary, the air bag indicator illuminated without warning. The vehicle was taken to sunny king ford in anniston, alabama and the contact was informed that there was no recall on the vehicle. The contact would have to pay a diagnostic fee. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was 70,155.

Filed Aug 12, 2017 · Airbags, Seat belts · 51,019 miles · CO

Took fusion in for recall 16s42 concerning seatbelt pretentioners on 08aug17. No airbag warning light was illuminated on the dash, when we went to pickup the car the light was on. The dealership had not seen the light and refused to check out the problem before my wife left the dealership. I believe that durango motor company, durango colorado should have taken responsibility of checking the system.

Filed Jul 12, 2017 · Airbags · 18,000 miles · DC · crash · 1 injury

Isuzu trooper told me that airbags do not deploy in rollover accidents because studies showed there isn't a higher survival rate when they do deploy in rollovers. That may be true, but I as a physician do declare that a survivor of a rollover may have better survival when airbags deploy. This is especially true with survival after severe brain injuries. I am permanently disabled now. I find it unconsciouble that airbags don't deploy in rollovers. I mean why not? The date of my accident wouldn't enter properly but was 02/22/1995.

Filed Jun 12, 2017 · Airbags, Locks · GA

Tl* the contact owns a 2013 ford fusion. The contact received notification of the federal safety agency campaign numbers: 14v597000 (air bags, seat belts), 15v246000 (latches/locks/linkages), and 16v875000 (seat belts). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jim tidwell ford in kennesaw, georgia stated that the parts were available and allowed the contact to make an appointment; however, the service manager stated that the recall had to be submitted to their recall department. It was determined that the parts were not available the day of the appointment. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed May 22, 2017 · Airbags · DE

Tl* the contact owns a 2013 ford fusion. The contact received notification of the federal safety agency campaign number: 16v875000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed May 22, 2017 · Airbags, Locks · AL

Tl* the contact owns a 2013 ford fusion. The contact received notification of the federal safety agency campaign numbers: 16v875000 (air bags, seat belts) and 15v246000 (latches/locks/linkages). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available and parts distribution disconnect.

Filed Apr 10, 2017 · Airbags · 61,000 miles · CT

Tl* the contact owns a 2013 ford fusion. The contact stated that the air bag warning indicator illuminated. The dealer determined that the parts were not available for the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 61,000.

Filed Mar 23, 2017 · Airbags, Seat belts · TX

Takata recall. Can I get it fixed ? Also something with my door.

Filed Mar 15, 2017 · Airbags · 60,000 miles · RI · crash · 1 injury

Tl* the contact owned a 2013 ford fusion. While attempting to drive 5 MPH, the contact's vehicle was struck on the front driver's side by another vehicle. The driver's side and center air bags deployed, but the passenger side air bag did not deploy. The contact also stated that the driver's and front passenger seat belts failed to retract and secure during the impact. The contact sustained a hand (metacarpal) injury that required medical attention. A police report was filed. The vehicle was towed to an independent mechanic, but could not be diagnosed or repaired. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was 60,000.

Filed Feb 27, 2017 · Airbags, Engine · 40,000 miles · HI

Tl* the contact owns a 2013 ford fusion. While driving various speeds, the front passenger side air bag warning indicator illuminated "off", whether or not the seat was occupied. The contact also mentioned that the vehicle was difficult to start and would stall. The vehicle was able to restart after several attempts. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 40,000.

Filed Feb 21, 2017 · Airbags, Brakes · 44,000 miles · OH

Wear or corrosion on the front speed sensor hardness LED to the disabling of all traction/stability control, rear park assist, ABS and airbag operation.

Filed Oct 21, 2016 · Airbags · 46,000 miles · IL · crash · 1 injury

Tl* the contact owned a 2013 ford fusion. While driving approximately 10 MPH, the front driver side of the contact's vehicle crashed into the side of another vehicle. The air bags deployed. When the air bag underneath the dashboard deployed, it caused the contact's foot to press down on the accelerator pedal, further injuring the contact. The air bags located in the steering wheel had a delayed response, which also caused further injury. The contact received injuries to the right ankle, right foot, as well as a fractured rib and right hand. Medical attention was received. A police report was filed. The vehicle was destroyed and towed. The manufacturer was made aware of the failure and opened a case regarding the failure. The VIN was unknown. The approximate failure mileage was 46,000.

Filed Sep 28, 2016 · Airbags, Electrical · 39,297 miles · OH · crash

Tl* the contact owns a 2013 ford fusion. While driving approximately 25 MPH, the steering wheel seized without warning. As a result, the vehicle crashed into a curb on the opposite side of the street. The air bags did not deploy. A police report was not filed. There were no injuries reported. The vehicle was taken to a dealer where it was diagnosed that the electronic steering failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 39,297.

Filed Mar 11, 2016 · Airbags, Locks · NC

Tl* the contact owns a 2013 ford fusion. The contact received notification of the federal safety agency campaign numbers: 15v256000 (latches/locks/linkages) and 14v597000 (air bags, seat belts). The parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available. Updated 06/14/16*lj updated 06/22/16.

Filed Feb 20, 2016 · Airbags, Electrical · 33,112 miles · NY

The air bag light on the dash came on. I took it into the ford dealership and they claimed that the wiring harness under the seat was crushed , supposedly by an empty jelly jar that was under neath the seat on the drivers side. I have the jelly jar and its not even broken . Ford claims its my fault and to get in touch withmy insurance company which I have but since the light (airbag ) light has come on, my seat doesn't work does not move back or forward and the light that tells if if the seat belt is fastened doesn't work. I haven't heard back from my insurance company but im wondering if more fusion owners than just me have had this problem with the wiring harness and if the problem is due to the location of the wiring harness rather than the jelly jar which is unbroken. I am a 72 year old woman and although im slightly overweight , I cannot imagine how my weight and the jelly jar could disable the whole case. It doesn't look crushed but I'm taking it to my mechanic tomorrow and having him take the seat out and look at the wiring harness. The vehicle was stationary when the light came on about a week ago.

Filed Jan 26, 2016 · Airbags · 40,000 miles · IL

I had taken my vehicle to the dealer 4 times for repair due to the air bag light coming on while driving. Each time they told me it was fixed and then would come back on within a few weeks. They also told me its only a light malfunction and the airbag would deploy so don't worry too much. Then I saw the federal safety agency campaign number: 14v597000 and saw that it may not deploy and was very frustrated. I took it in for this repair in march 2015, and after being in the shop for over 3 weeks with this issue they told me that it should be a permanent fix. Well it was not, after a few months it would come back on every once in a while, but turn off the next time you started the car. Around december 2015 it began to stay on and I feel like I'm going around in a circle constantly trying to repair a critical safety device.

Filed Jan 13, 2016 · Airbags · 35,000 miles · CA · crash · fire · 1 injury

I was stopped at a red light on a city street and was hit in the rear by a car going very fast. I hit a car in front of me and my air bag deployed. A few seconds later my air bag burst into flames. I used my water bottle to put out the fire. I was dazed and hurt and if I was unconscious results would have been extreme.

Filed Dec 29, 2015 · Airbags, Locks · 18,000 miles · TX

Tl* the contact owns a 2013 ford fusion. The contact stated that the drivers and the passengers side doors had to be opened and closed several times before the door latched. The failure recurred on several occasions. The contact received notification of the federal safety agency campaign numbers: 14v597000 (air bags , seat belts) and 15v246000 (latches/locks/linkages) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failures. The approximate failure mileage was 18,000. Parts distribution disconnect. Vin tool confirms parts not available....updated 01/25/16 *bf

Filed Dec 10, 2015 · Airbags · 25,000 miles · NJ

Tl* the contact owns a 2013 ford fusion. While driving approximately 30 MPH, the passenger side air bag erroneously deployed. The contact indicated that a crash had not occurred and the cause of the deployment was unknown. The vehicle was taken to the dealer, but they could not determine the cause of the failure. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 25,000.

Filed Dec 8, 2015 · Airbags · 25,000 miles · NJ

Tl* the contact owns a 2013 ford fusion. The contact stated that while driving at approximately 30 MPH, the passenger side air bag inadvertently deployed. The vehicle was taken to the dealer but the failure was unable to be diagnosed. The manufacturer was notified of the failure. The failure mileage was 25,000. The VIN was not available.

Filed Oct 27, 2015 · Airbags, Steering · VA

Tl* the contact owns a 2013 ford fusion. The contact stated that the key failed to start the vehicle. After numerous attempts or disconnecting the battery, the vehicle was able to start. The vehicle was also included in the federal safety agency campaign number: 14v597000 (air bags), but the dealer stated the part was not available. The contact also stated that the eps and the power train warning lights illuminated. The manufacturer was notified of the failures. The failure mileage was not available.

Filed Oct 8, 2015 · Airbags · 23,000 miles · NV

Tl* the contact owns a 2013 ford fusion. The contact stated that the air bag light remained illuminated. The contact received notification of the federal safety agency campaign number: 14v597000 (air bags, seat belts) and stated that the parts needed for the recall repair were not available. The contact also stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 23,000. ...updated 01/20/16 *bf completed updated4/17/18*jb

Filed Oct 1, 2015 · Airbags · MI

Tl* the contact owns a 2013 ford fusion. The contact received notification of the federal safety agency campaign numbers: 14v597000 (air bags) and 15v246000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 12/10/15*lj updated 04/13/18*jb

Filed Sep 29, 2015 · Airbags · MD

Tl* the contact owns a 2013 ford fusion. The contact received notification of the federal safety agency campaign number: 14v597000 (air bags) however, the part to do the repairs was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Filed Sep 21, 2015 · Airbags, Locks · AR

Tl* the contact owns a 2013 ford fusion. The contact received notification of the federal safety agency campaign numbers: 14v597000 (air bags, seat belts) and 15v246000 (latches/locks/linkages), however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Filed Aug 11, 2015 · Airbags, Seat belts · 33,000 miles · NY · crash · 1 injury

Tl* the contact owned a 2013 ford fusion. The contact was included in the federal safety agency campaign numbers: 14v597000 (air bags, seat belts), 15v246000(latches/locks/linkages), and 15v250000 (steering). The contact was unable to receive the recall repairs due to the parts not being available for several months. The contact stated that while driving at 50 MPH, the contact lost consciousness and crashed into two vehicles and into a ditch. None of the air bags deployed. A police report was filed. The contact sustained head and neck injuries and received medical treatment. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 33,000.

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