The contact owns a 2013 Ford Fusion. The contact stated that on several occasions while driving or while the vehicle was started, a message to an unknown message to “Stop the Vehicle” was displayed and the coolant temperature warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that a small radiator hose needed to be replaced. The vehicle was repaired but the failure reoccurred. The contact stated that coolant was added monthly. The contact believed that the failure was associated with the federal safety agency Campaign Number: 12V551000 (Engine and Engine Cooling). The manufacturer was notified of the failure. The failure mileage was unknown.
2013 Ford Fusion engine complaints
Page 3 of 16: complaints 41 to 70 of 448, newest first, as owners wrote them.
The purge valve is likely malfunctioning, which affects the fuel system. Yes, it is available for inspection upon request. The malfunction caused the vehicle not to start after pumping gas, potentially leaving me stranded in unsafe locations, which could be hazardous, especially in high-traffic areas or remote locations. The issue has not yet been officially reproduced or confirmed by a dealer or independent service center. No, the vehicle or component has not been inspected by the manufacturer, police, or insurance representatives. There were no warning lamps or messages before the failure. The issue first appeared when the vehicle failed to start immediately after refueling.
Coolant leaks and never fills the reservoir.
Been getting a low coolant warning, coolant is not low ,is actually over limit. Car then says overheating service now,goes into limp mode. Engine light comes on. I cannot drive car until it shuts off, sit awhile and then go. Engine light on get a p1299 reading,have had that reading for years,they replaced motor while under warranty ,now four years later the exact same thing is happening and I have no warranty,I cannot pay for this . This is an Ecoboost 1.6 motor and needs recalling,I read where thousands of people are having the exact same problems,this is not new...Please help us people trying to help ourselves with the exact problems over and over again. The 2013 Ecoboost 1.6 has given me problems for years and it just now started again big time on Aug 12 2024.
The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 5 MPH, the engine temperature indicated that the engine was "HOT" and the message "Low Engine Coolant" was displayed before the vehicle stalled. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 17V209000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 214,934.
The contact owns a 2013 Ford Fusion. The contact stated that while starting the vehicle, the check engine, ABS, air bags, PCM, and several other unknown warning lights illuminated. The "Engine Coolant Over Temperature" message was displayed. The vehicle was taken to an independent mechanic and the dealer, where it was diagnosed with a coolant leak, but the contact was unaware of what needed to be replaced. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Numbers: 12V551000 (Engine and Engine Cooling) and 17V209000 (Engine and Engine Cooling); however, the VIN was not included in the recalls. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 171,000.
The contact owns a 2013 Ford Fusion. The contact stated while driving at various speeds, the engine was overheating. A message indicating that the coolant level was low was displayed. The vehicle was taken to an independent mechanic, where the contact was informed that there was a coolant leak. The mechanic referred the contact to the dealer for assistance. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in the engine and spark plugs. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that it was a known failure. The manufacturer referred the contact to the federal safety agency Hotline for assistance. The failure mileage was unknown.
The contact owns a 2013 Ford Fusion. The contact stated while driving at undisclosed speeds, the vehicle was slow to accelerate. Additionally, there was a loud knocking sound coming from the engine. The contact discovered an unknown recall. The vehicle was taken to the dealer. The recall was repair was performed; however, the contact was informed that there was another failure. The vehicle was repaired; however, the failure recurred, and the vehicle was jerking. The contact stated that the message "Low Coolant" was displayed. The coolant reservoir was topped off; however, a week later the failure recurred, and the vehicle was smoking. The contact was concerned that the vehicle was going to catch on fire. The dealer was contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2013 Ford Fusion. The contact stated while driving at approximately 35 MPH, the vehicle lost motive power and then stalled. The contact was able to pull over and several attempts were needed to restart the vehicle. The contact stated there were no warning lights illuminated. The contact stated that the failure was intermittent but gradually became more frequent. The contact stated that the check engine warning light was illuminated during the failures. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the throttle body needed to be serviced or replaced and referred the contact to the dealer for assistance. The contact called a local dealer and was advised that there was a Customer Satisfaction Program: 13N03 (Engine) associated with the throttle body but the vehicle was not covered under warranty. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was unknown.
The contact owns a 2013 Ford Fusion. The contact stated that while the vehicle was idling in the driveway, the "Engine Coolant Overtemperature" message was displayed, and the cooling fan made loud sounds. The contact stated that smoke was coming from underneath the hood and the exhaust pipe. The contact turned off the vehicle and opened the hood. The contact discovered that coolant had leaked everywhere underneath the hood and the foam insulator, engine cover, valve cover, high-pressure fuel pump connector and plug, and radiator cap had all melted. The contact added coolant and replaced the radiator cap. The contact then noticed oil leaking from the rear cylinder head. The vehicle was towed to the dealer, where it was determined that the failure was related to the federal safety agency Campaign Number: 17V209000 (Engine and Engine Cooling) which was associated with the VIN. The dealer sent pictures of the failure to the manufacturer. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer denied the repair and informed the contact that the failure was not related to the recall. The failure mileage was approximately 211,000.
The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a faulty hose and the hose was replaced. The contact stated that on another occasion while driving at an undisclosed speed, the check engine warning light illuminated, and the engine seized. Additionally, a failure code was displayed indicating a failure with cylinder #3. The vehicle was towed to the dealer however, the warranty company directed the contact to tow the vehicle to Precision Tune. Precision Tune rebuilt the engine, and the vehicle was delivered back to contact. The contact stated that less than a month after getting the vehicle back, the turbo became inoperable. The vehicle was taken back to Precision Tune. The vehicle was diagnosed with a failed turbo and the turbo needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the federal safety agency Hotline. The failure mileage was approximately 105,000.
The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 30 MPH, the check engine warning light illuminated, and an audible chime was heard. The contact stated that the vehicle was shaking, and the temperature gauge needle was reading "HOT". The contact pulled over and turned off the vehicle. The contact attempted to restart the vehicle, but the audible chime sound was heard, and the temperature gauge indicated that the engine was overheated. The contact waited for more than 30 minutes and was able to start the vehicle and drove back to the residence. The contact attempted to restart the vehicle the following day, but the vehicle failed to start. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 135,000.
See attached document for complaint
The engine makes a very loud ticking and whirring sound, there are also quite a few electrical components that will not communicate with the PCM causing errors on the vehicle code such as a switch component failure U2002-96 Battery voltage circuit below and above threshold U3003-16 and U3003-17, electric park break enable - Deactivated B1111-53. Lost communication with restraints control module U0151-00 Lost communication with pscm U0131-00 invalid data received from pscm - alive/sequence counter incorrect/not updated and right rear tone wheel - mechanical failures C0039-07 even though there have not been any accidents and all maintenance has been done on proper time frame. The car shifts very hard and sometimes hangs on rpm before a shift causing an even harder gear change. The emergency breaking system does not work at all and there is no warning when you come close to any object wall or person. The reverse parking sensors also came loose and recessed into the back bumper by themselves with no tampering or touching.
The contact owns a 2013 Ford Fusion. The contact stated that there was fuel leaking from the fuel tank. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact about a recall. The contact called the local dealer, who informed him about scheduling an appointment. The vehicle was not diagnosed or repaired. The contact attempted to reach the manufacturer but only received an automated message from the system. The contact stated that the failure was related to the federal safety agency Campaign Number: 13V227000 (Fuel System, Gasoline). The failure mileage was approximately 111,000.
The fire started in the engine, unsure of exact cause according to the fire report. My wife [XXX] ), I, and my one year old daughter’s safety was compromised bc there was no warning until a minute before us realizing fire and exited the vehicle. Car was investigated by local department. Check engine light flashing crazy less than a minute before car loss power INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 35 MPH, the vehicle started to lose motive power. The contact stated that the check engine warning light was illuminated. The contact was able to drive to the residence and called an independent mechanic to diagnose the vehicle at the residence. The contact stated that the mechanic determined that the head gasket was leaking coolant and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to the federal safety agency Campaign Number: 17V209000 (Engine and Engine Cooling). The failure mileage was unknown.
The contact owns a 2013 Ford Fusion. The contact stated while starting the vehicle, the engine would misfire before running smoothly. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent but became recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2139 Coolant Intrusion into The Cylinders (Engine and Engine Cooling). The failure mileage was approximately 70,000.
The contact owns a 2013 Ford Fusion. The contact stated that while driving at 10 MPH, the vehicle had stalled and had overheated. The engine overheating warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 192,800.
The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle lost significant motive power and struggled to attain speeds of over 30 MPH. The contact also stated that there was an excessive amount of smoke coming from the exhaust that contained the odor of oil. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the Eco-Boost system. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 183,000.
As I was going down the highway my car started smoking dramatically. There were no warning lights so I assumed it might be a belt. I pulled to the side of the road and opened the hood to find flames coming from the backside of the engine. I have had it in the shop now for the last two months and the initial thought was that the water pump could have caused the issue. However, after that set of repairs it was burning oil. Further investigation has shown that the head is cracked.
The contact owns a 2013 Ford Fusion. The contact stated while driving 12 MPH, the contact stopped at a stop sign and the vehicle failed to respond as needed. The contact became aware that there was coolant on the ground and under the hood. The check engine warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the vehicle was not under a recall for the failure. The failure mileage was approximately 110,000.
The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 65 MPH, the vehicle started to lose motive power. The contact depressed the accelerator pedal, but the engine failed to respond as needed. The contact pulled off the roadway and stopped and could not restart the vehicle. There was no warning light illuminated. The vehicle was towed to an independent dealer and the fuel pump was replaced. The mechanic also checked for oil leaks. On another occasion while driving approximately 60 MPH, the vehicle lost motive power with the temperature gauge reading HOT. The contact stated that the vehicle stopped in the middle of the highway with white smoke coming from underneath the front of the vehicle and from the exhaust pipe. The contact was assisted by the Police with pushing the vehicle off the roadway. The vehicle was towed to an independent dealer and the contact was informed that there were several recalls associated to the VIN. The contact was informed that the cylinder head had overheated and was possibly cracked, which might have created other mechanic failures. The independent dealer related the failure to the federal safety agency Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 98,000.
The contact owns a 2013 Ford Fusion. The contact stated that the air bag warning light was illuminated. The contact related the failure to the federal safety agency Campaign Number: 14V597000 (Air Bags, Seat Belts). Additionally, the contact stated that the vehicle failed to start on two occasions. The vehicle was towed to the dealer on both occasions, and the dealer determined that rodents had consumed the electrical wiring, causing an electrical failure. The electrical wiring was replaced. The contact also stated that the transmission was slipping while driving. The contact stated that two engine cylinders had misfired, and the ignition coils and spark plugs were replaced. Additionally, the contact stated while driving at an undisclosed speed, messages indicating that the coolant level was low, and that the vehicle was overheating were displayed, and the vehicle stalled. The contact was able to pull to the side of the road. The contact was able to restart the vehicle; however, the vehicle shuddered and lost motive power. The vehicle was towed to an independent mechanic, where an unknown hose and the thermostat were replaced; however, the failure recurred while driving. The vehicle was towed to the independent mechanic, who referred the contact to the dealer for assistance. The vehicle was towed to the dealer, where it was diagnosed that coolant was leaking into the engine, causing the engine to overheat. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 12V551000 (Engine and Engine Cooling). The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 110,000.
The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 35 MPH, the "overheat stop vehicle" warning light was illuminated. The contact stated that the vehicle began to lose forward momentum and she managed to pull over and turn the vehicle off. The contact stated that she waited about 20 minutes and turned the vehicle back on. The contact stated that the "overheat" warning illuminated and she could not accelerate above 5 MPH. The contact drove in LIMP mode to a gas station and parked the vehicle. The vehicle had not been taken to a dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2139 Coolant Intrusion into the Cylinder (Engine and Engine Cooling). The failure mileage was approximately 200,000.
I have driven my car a little over 600 miles after the first recall was done for the engine overheat and a sensor was replaced. They drove it 0 miles to test drive it after (it shows on my paperwork) since around 600 miles it has sat because now my engine is actually overheating. I had no idea that I could contact ford again about this until recently and I have the paperwork and mileage to match. But I am afraid they will say the recall was performed and be of no help. Clearly they didn’t care enough to test drive the car after the fix. So I cannot trust them to properly take care of this problem.
The contact’s friend owns a 2013 Ford Fusion. The contact who is an independent mechanic, stated that the vehicle was inspected due to an oil leak. The contact determined that the cylinder head had cracked, causing the oil leak. The contact determined that the cylinder head needed to be replaced. The vehicle was not repaired. The local dealer was not notified of the failure. The contact was unsure if a warning light had illuminated. The contact referenced the federal safety agency Campaign Number: 17V209000 (Engine and Engine Cooling) however, the manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The contact was then transferred to the federal safety agency Hotline for assistance. The failure mileage was approximately 125,000.
The contact owns a 2013 Ford Fusion. The contact stated that while driving approximately 35 MPH, the engine temperature gauge increased to HOT, with the battery message displayed on the instrument panel. There was a burning odor present inside the cabin of the vehicle along with smoke coming from the engine compartment. The contact immediately parked the vehicle and contacted a tow truck company. The vehicle was towed to the local mechanic who diagnosed that the water pump had failed causing damage to the engine. The vehicle was not yet repaired. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 167,000.
The Cooling System Failed as I was on 485 interstate in traffic and it almost caused a serious accident, as the speed limit was 70 in that area I was almost rear ended due to the car idling down suddenly with the OVER HEAT WARNING flashing. It is available for inspection upon request. I start the car sometimes and instantly OVER HEAT WARNING appears on dash. The problem has not been fixed by dealer, I've had multiple mechanics replace new parts an still resulting in same issue OVER HEATING, I must add the car isn't OVER Heating it's a false reading but I can not drive the car in a safe manner if it continues to do this while in traffic at high rates of speed, very very dangerous other drivers are not aware of the sudden change of speed when this issue happens. There were no PRE WARNINGS, issue started back in February 2023, it is now May 31, 2023. I'm still making payments on this vehicle monthly, I'm not able to enjoy the car in a safe manner because of this ongoing issue, I really could use some HELP with this issue as my safety and the safety of other drivers are the main focus here. Thank You, please be in touch.
The contact owns a 2013 Ford Fusion. The contact received notifications of the federal safety agency Campaign Numbers: 17V209000 (Engine and Engine Cooling) and 23V162000 (Service Brakes, Hydraulic) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
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