I believe my car was missed in the steering rack recall. There’s a decent amount of side to side play that just moves the steering wheel not the wheels. The car will be all over the road. Also when I’m accelerating with my foot on the gas the steering stiffness up & goes back to feeling like normal under load. As soon as there’s no driving load it loosens back up. Today it randomly almost felt like the steering got stuck for a second while going straight then quickly jerked itself to the right then went back to feeling loose. I’ve replaced controls arms, ball joints, tie rods.I do not want to crash because fords negligence on not including my car in the recall. I’m still making payments on the car and can not afford money out of pocket to fix fords mistakes. Please help! My car needs this recall! I have videos upon being needed, it will only let me upload pictures.
2013 Ford Fusion steering complaints
Page 2 of 14: complaints 11 to 40 of 389, newest first, as owners wrote them.
The contact owns a 2013 Ford Fusion. The contact stated that while driving at various speeds, the steering wheel felt loose and was wobbling abnormally. No warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.
Noise from steering column, took to local repair shop. Diagnosed as rack and pinion failure. No alarms or alerts of any kind other that noise that is easily heard when in parking lot or driving on a low speed street. Risk is loss of steering control, at highways speeds could lead to accidents or worse.
The contact owns a 2013 Ford Fusion. The contact stated that while driving at approximately 65 MPH, the power steering assist and several other unknown warning lights illuminated. The contact stated that the steering wheel became difficult to turn to the left or the right. The contact pulled off the highway and turned off and restarted the vehicle to reset the steering functionality. The contact stated that the steering wheel was still difficult to turn. The contact had not yet taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to the federal safety agency Campaign Number: 13V232000 (Steering). The contact notified the manufacturer and was informed that the VIN was not included in the recall. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 165,000.
Right Front wheel speed Sensor replaced and problem continues due to pigtail coming from wiring harness that connects to top portion of wheel speed sensor Water enters the connector and short circuits the ABS system causing the car to disable ABS,Traction Control and Power steering all light illuminated as well
The contact’s mother-in-law owns a 2013 Ford Fusion. The contacts mother-in-law received notification of an unknown recall in 2016. The remedy included replacing the bolts and applying a wax sealer to the bolts. The vehicle was repaired. The contact stated that while receiving maintenance at an independent mechanic, the mechanic became aware that the electronic power steering rack bolts were fractured, and the steering rack needed to be replaced. The vehicle was not repaired. On another occasion, while the vehicle was turned off, the contact inspected the vehicle and became aware that the power steering rack bolts were fractured. The manufacturer was notified of the failure. The failure mileage was approximately 85,450.
One day, my steering wheel locked up, and I get the message across my dashboard that says service power steering now I almost had an accident because of it
Car will stahl and lock steering wheel when yielding into traffic or driving. The advance trak light along with auto hill assist will pop up on dashboard stating to repair the issue.
The contact owns a 2013 Ford Fusion. The contact stated while driving 30 MPH, the vehicle lost power steering functionality. The contact stated that the steering wheel failed to turn to the right or the left. The power steering failure message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 161,000.
Steering stopped working during drive home. It is now at my house. Safety was impacted because it became problematic during the drive. I had an independent mechanic evaluate the car today, he stated that this make and model of a vehicle is known to have this problem, and diagnosed it with a need to replace the steering rack. A warning appeared during the drive right before we got home, now car won't turn on for safety reasons.
Power steering fault.
Steering wheel pulls to the right even after new alignment caused me to hit a curb
The contact owns a 2013 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the steering wheel seized. In addition, the contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with power steering rack assembly failure. The contact was informed that the power steering rack assembly needed to be replaced and reprogrammed. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under warranty. The contact stated that in July 2023 the first failure occurred, and the relays in the steering box were replaced. The vehicle was repaired; however, the failure recently reoccurred. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under the federal safety agency Campaign Number: 13V232000 (Steering); however, the contact was informed that the VIN was not included in the recall. The contact was advised to contact the federal safety agency Hotline to report the failure. The failure mileage was approximately 65,510.
See attached document for complaint.
The steering wheel of this 2013 Ford Fusion SE, until now tightly connected to the rest of the steering system, has started wobbling. This problem has gradually been worsening over the past few days (as of today's date: 10/4/2025). If this problem is not addressed at some point by a mechanic, it appears that the steering wheel might eventually come loose and separate entirely from the steering column. This very same problem appears to have resulted in a recall and associated repairs by Ford Motor Company of many Ford Fusion sedans of model year 2014-2017. It may be that Ford Fusion sedans of the 2013 model year have the same or a similar problem that gave rise to the noted recall for 2014-2017 Ford Fusion sedans. If so, owners of 2013 Ford Fusion sedans could potentially benefit from a similar recall/repair.
The steering wheel seems to have a sensor that makes the car goes side by side and it is really unsafe. I see there is a lot of recalls for Fusions on steering wheel problems but my car is not on this list. Really unsafe to drive. Is not a one time incident. The failure is every day
The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 30 MPH and making a left turn, the steering wheel became very firm. The contact stated that the power steering failure message displayed. The vehicle was taken to the residence and inspected. The contact’s friend used a hand-held diagnostic tool to diagnose the vehicle. where it was revealed that the power steering and the left and right speed sensors had failed and that one of the gear motor bolts was missing and the other was corroded. The vehicle was not diagnosed or repaired. The contact believed that the failure was linked the federal safety agency Campaign Number: 19V632000 (Steering). The manufacturer was notified of the failure. The failure mileage was 107,912.
Steering wheel has bolt recall issue that neglects this vehicle but offers recall repair on more more modern vehicles made on 2014-2017
The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 35 MPH, the steering wheel seized and became difficult to steer. The contact slowed down and the vehicle was parked in a parking lot. The contact stated that the "Driver Assist Failure" message was displayed. The local dealer was not contacted. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 19V632000 (Steering) however, the VIN was not included. The manufacturer was not made of the failure. The failure mileage was approximately 130,000.
I was driving my 2013 ford fusion and the power steering stopped working. There was no warning prior. The power steering assist warning appeared and I am not unable to drive the vehicle. There currently an active recall for 2013 ford fusions but my vehicle does not qualified and I believe it should. I have replaced the engine and transmission and there were active recalls on those issues and my car did not qualify the recall. I believe my car should qualify for the current power steering recall.
The steering wheel is beginning to come loose. It can be moved from side to side, up and down on the column. Each time I drive the car there is more movement.
The contact owns a 2013 Ford Fusion. The contact stated while driving at 45 MPH, the steering wheel failed to turn while driving on an exit ramp. Additionally, the contact stated that while the vehicle was in the driveway, the steering wheel became inoperable. The vehicle was taken to an independent mechanic, and the contact was informed that the failure was due to the rack and pinion. The contact stated that fault codes were reset. The vehicle was not repaired. The local dealer was not contacted. The contact stated that the failure was related to the federal safety agency Campaign Number: 15V250000 (Steering). The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 94,000.
The contact owns a 2013 Ford Fusion. The contact stated while driving at approximately 45 MPH, the driver's assist warning light illuminated. The contact stated that moments later, the steering wheel seized, and the vehicle became undrivable. The vehicle was towed to the residence and was diagnosed by an independent mechanic. The independent mechanic became aware that the error code was related to a malfunction with the driver assist and the electrical module, which included all the driving features and needed to be replaced. The contact stated that the vehicle could only be operated manually. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 146,000.
Steering wheel is loose!
Traveling down a major interstate at 70 mph the steering assist light comes on without warning and the vehicle looses power steering. No prior indications of any problems. This could have caused a major traffic accident resulting in great bodily injury and/or death had I not been able to control the vehicle. The problem was confirmed by an auto repair shop. The vehicle was not inspected by anyone other than the repair shop. What is disturbing is that I have since discovered this is an issue with these vehicles as there were THREE prior recalls for this problem, but the recalls did NOT cover this vehicle's VIN. That's on you!
I bought my car in 2020 and immediately when I got home my car had died and I had to have it towed back to the dealership. Since then I have had 2 new batteries, 1 new lithium battery, and a new transmission. Issues with my vehicle include but are not limited to: 1. sporadically when I am driving all my dash lights come on and my power steering goes out and my car becomes difficult to steer safely. 2. my car has rolled back twice while I am in park. 3. Passenger airbag randomly will fault when I am driving. 4. My e-brake will randomly fault while I am driving. All of these issues happen very often and are happening more and more often. I have brought my car in a few times but I am told it needs to replicate the issues in order to be diagnosed but these issues happen sporadically and I cannot demonstrate them at will.
The contact owns a 2013 Ford Fusion. The contact stated while driving 35 MPH, the electric power steering function became inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who stated that the failure was due to the rack and pinon. The repairs were made by the mechanic. The local dealer was contacted, and the contact was informed that there were no open recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the federal safety agency hotline. The approximate failure mileage was 169,819. The VIN was not available.
Power steering assist light appears and you lose power steering which is hard to turn the wheel at all. I’ve had it looked in to and they say it’s a steering problem for years in them models
Car suddenly would have power but no start. After replacing what was thought needed replacement, the alternator is when it wouldn't steer anymore. Further inspection concluded it was the electrical rack and pinion, leaving no steering and or assist.
The contact owns a 2013 Ford Fusion. The contact stated that while making a right or left turn, there was friction and a rubbing sound coming from the steering wheel. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the rack and pinion assembly needed to be replaced. The contact stated that the vehicle had been repaired under an unstated recall in 2015. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The approximate failure mileage was 125,000. The contact has been experiencing a friction type noise when turning the wheel traveling slowly. The noise has gotten a little louder over the past few weeks but the noise isn't noticeable while traveling at faster speeds on the highway.
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