Tl* the contact owned a 2014 ford fusion. The contact's vehicle was rear ended by another vehicle. The contact's vehicle spun around and the front end was struck by a second vehicle. The air bags failed to deploy. The vehicle was destroyed. A police report was filed and the contact sustained injuries to the tail bone. The manufacturer was notified. The speed was unknown. The failure mileage was 33,000.
2014 Ford Fusion airbags complaints
Page 3 of 3: complaints 41 to 43 of 43, newest first, as owners wrote them.
Very shortly after first adjusting the steering wheel's tilt and telescope (which may be unrelated), during a short drive, many controls attached to the steering wheel stopped functioning. This included turn signals, cruise control, cell phone controls on the steering wheel, radio volume on steering wheel, and information display controls on the steering wheel. Of these, the turn signals are probably most critical to safe operation. Note that the horn, and the windshield wiper/washer, continued functioning properly. The next morning, a sales representative from the dealership found the vehicle in the same condition, but seemingly was able to restore service by "jiggling" the turn signal lever, indicating to me that it was resting very slightly forward of the normal at-rest position, and recommended service department investigate further. Dealer service department found a circuit board faulty. Part has been ordered for installation. In an abundance of caution, concerned that air bag deployment might be impaired were an accident to occur, the dealer provided substitute transportation pending repair.
I am the adult co-owner of 2014 ford fusion hybrid. The dashboard airbag light is lit indicating the airbag is off when I occupy the front passenger seat. The service manager at the selling dealership claims the air bag is functioning properly and is designed to work in conjunction with the seat belt. Therefore, ford is telling me I must learn to live with this hazard. I understand a disabled airbag is intended to protect children. I am not a child! I am the adult, co-owner and co-driver of the car. I weigh 90 lbs and am 5'1'. I am in jeopardy because this car does not offer me the full protection of the current passenger seat belt/ air bag combination. The federal safety agency warns, in part e of its form request for air bag on-off switch', that the seatbelt operating without the airbag, can allow me to hit the dashboard or the windshield. Ford is aware of this problem because the ford owner''s manual suggests I sit in the rear seat. I have optimum protection when I drive the car. This 2014 ford fusion hybrid denies me, as a small stature adult, full airbag seatbelt protection while offering full airbag seat belt protection to larger adults. This gap in protection increases my risk of injury and is contrary to the federal safety agency's mission statement of 'preventing injuries'. I am not as safe as I should be in this car. I contacted the dealer immediately regarding this safety issue. The dealership's owner promised me that a ford engineer would look at the car. To date I have not seen this representative this is an urgent safety matter. I request the federal safety agency to direct the ford motor company to fix this airbag safety failure making me as safe as other adult passengers.
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