Tl* the contact owns a 2014 ford fusion. The contact received notification of the federal safety agency campaign numbers: 16v875000 (seat belts), 17v210000 (latches/locks/linkages) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called a local dealer (village ford located at village ford located at 11660 us 441 s belleview fl 34420) where it was informed that the recall remedy parts were on back order. The manufacturer was not notified of the failure. The contact had not experienced a failure. The VIN was not available. Updated 09/01/17*lj the consumer stated the vehicle was repaired on 7-31-2017. Updated 09/05/2017
2014 Ford Fusion locks complaints
Page 3 of 3: complaints 41 to 49 of 49, newest first, as owners wrote them.
Tl* the contact owns a 2014 ford fusion. The contact received notification of the federal safety agency campaign numbers: 15v246000(latches/locks/linkages) and 16v875000 (seat belts). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The hertrich ford dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available for the federal safety agency campaign number: 16v875000 (seat belts). Parts distribution disconnect for the federal safety agency campaign number: 15v246000(latches/locks/linkages).
Tl* the contact own a 2014 ford fusion. The contact received notification of the federal safety agency campaign number: 15v246000 (latches/locks/linkages) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called raceway and fritz dealers, located in riverside ca, four times where it was informed the remedy part was not available for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution disconnect. ..updated 08/22/17 *bf ..
Tl* the contact owns a 2014 ford fusion. The contact received notification of the federal safety agency campaign number: 15v246000 (latches/locks/linkages). The contact stated that the front driver side door failed to latch and prevented the door from remaining closed. The door was held closed by a bungee cord. The vehicle was taken to the local dealer (bradley ford lincoln located at 1690 industrial blvd, lake havasu city, arizona, 86403)who stated that they had the parts and scheduled an appointment the following week. When the contact arrived for the appointment, he was informed that the recall remedy parts were on backorder for six months to a year, and that they would contact him when parts were available. The manufacturer was not made aware of the failure. The failure mileage was unknown. ... .updated 11/16/17 *bf updated 11/21/2017
Tl* the contact owns a 2014 ford fusion. When the contact attempted to close the front passenger side door, it failed to close. The vehicle was taken to the dealer where it was diagnosed that the door latch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 24,500.
Tl* the contact owns a 2014 ford fusion. When the contact entered the vehicle, the rear driver's side door would not close or lock. The dealer stated that the VIN was not included in the federal safety agency campaign number: 15v246000 (latches/locks/linkages), but was repaired under warranty. The manufacturer was notified of the failure. The failure mileage was 37,997.
Tl* the contact owns a 2014 ford fusion. The contact stated that the latch on the front passenger side door failed without warning. The vehicle was not diagnosed nor repaired. The VIN was not included in the federal safety agency campaign number: 15v246000 (latches, locks, linkages). The manufacturer was not notified of the failure. The approximate failure mileage was 67,000.
Tl* the contact owns a 2014 ford fusion. The contact stated that the rear passenger side door failed to latch without warning. As a result, the door failed to close completely. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 47,000.
Tl* the contact owns a 2014 ford fusion. While driving at 15 MPH, the front driver side door independently opened. As a result, the contact's door slammed into the driver side door of another vehicle. No injuries were sustained. A police report was not filed. The vehicle was taken to an independent mechanic who diagnosed that the quarter panel on the outer part of the door and the front driver side door latch needed to be replaced. The vehicle was then taken to a dealer who confirmed that the quarter panel and all the latches on all the doors needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was notified of the failure. The failure mileage was 14,000.
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