The contact's daughter owns a 2015 Ford Fusion. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to the dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was repaired; however, a year later while the contact’s daughter was driving at an undisclosed speed, a message indicating that the vehicle was overheating appeared on the instrument panel. The vehicle then inadvertently decelerated and stalled. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the federal safety agency Hotline. The failure mileage was approximately 140,000.
2015 Ford Fusion transmission complaints
Page 3 of 6: complaints 41 to 70 of 145, newest first, as owners wrote them.
I was taking my granddaughter to school. I stopped to put my car into reverse to park and the gear shift was stuck. I couldn’t move it into any position but neutral. I pulled my emergency brake concerned that that the car would roll. I sat in my car for several hours because I didn’t know what was wrong or what to do. I finally decided to have it pulled home until I could find out what happened.
Car have trouble accelerating and shifting into gear. It started randomly sometimes it will shift extremely hard and then won’t accelerate after 45 minutes.
The contact owns a 2015 Ford Fusion. The contact stated that while shifted into reverse, she attempted to place the shifter in the drive position however, the shifter failed and was stuck in reverse. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission shifter cable bushing needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the transmission shifter cable bushing and the cathodic needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that her VIN was not included in a recall and to call the federal safety agency Hotline for assistance. The failure mileage was 60,152.
The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 10 MPH, the transmission shifter cable bushing detached. There were no warning lights illuminated. The vehicle failed to shift into gear as needed. The contact had a friend manually release the gear shifter and select drive(D). The contact called the local dealer and was informed that the vehicle was not covered. The vehicle was not diagnosed or repaired. The contact related the failure to the federal safety agency Campaign Number: 22V413000 (Power Train). The manufacturer was contacted and referred to the federal safety agency Hotline for assistance. The failure mileage was unknown.
My car has been shifting differently and running rough. I took it to a garage and said that the shifting gears were delayed. Something is going on with the shifting. I will call ford dealer and see what they say. I'm worried about driving it because of safety. I saw on the safety website a recall on 22s43 damaged or missing bushing that may prevent the vehicle from shifting into the intended gear. Im wondering if this would be my vechicle.
The contact owns a 2015 Ford Fusion. The contact stated while at a complete stop he attempted to accelerate the vehicle and it would not accelerate. The contact stated he tried shifting the gears, but the gears would not shift, he was eventually able to shift the gear to park position. The vehicle was towed to the dealer, and they stated that they would not be able to repair the vehicle because the VIN was not included in the federal safety agency Campaign Number: 22V413000 (Power Train) and they could not sell him the part either. The manufacturer was contacted, and a complaint was filed and advised to contact the federal safety agency Hotline. The failure mileage was 120,000
The contact owns a 2015 Ford Fusion. The contact stated while entering her driveway at 2 mph, she was unable to shift gears to Reserve and then the vehicle stalled. The contact stated the transmission not in Park warning light was illuminated. The contact was unable to start the vehicle and the gears shifted independently into Park. The contact stated with the help of her husband, she manually shifted the gears to be able to park the vehicle. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 22V413000 (Power Train), however the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 242,469.
The contact owns a 2015 Ford Fusion. The contact stated after refueling the vehicle, the vehicle hesitated while attempting to start the vehicle. Once the vehicle started and the contact shifted into drive(D), the vehicle inadvertently reversed. The failure reoccurred several times. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not included in the federal safety agency Campaign Number: 22V254000 (Power Train). The approximate failure mileage was 65,000.
The SERVICE ENGINE SOON icon appeared. Three days after, I went to Auto Zone to try to find the issue and the issue was unknown. The day after, the SAFETY ALERT icon appeared and immediately after, the message TRANSMISSION NOT IN PARK appeared. The 2015 Ford Fusion Hybrid slowed its acceleration to under 20 mph and upward to 35 mph and returned to under 20 mph. Search with the vehicle's VIN number on the federal safety agency website, shows that VEHICLE MAY POSSIBLY HAVE A DAMAGED/BROKEN/MISSING TRANSMISSION SHIFTER CABLE BUSHING. Safety of others put at risk because when vehicle acceleration and deceleration process slowed the vehicle into incoming traffic and creating a problem in the flow of traffic. Cannot get vehicle to a dealer for inspection.
The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lunged forward during acceleration. Additionally, the vehicle made a squealing sound while the brake pedal was depressed. The contact related the failure to the transmission and braking system. The vehicle was taken to the dealer where the mechanic replaced the body cam, overhead console, steering gear assembly, and rack and pinion. The failure recurred and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 81,252.
The contact owns a 2015 Ford Fusion. The contact stated while pulling and attempting to park the vehicle at work, the vehicle was shifted into reverse(R) however, the vehicle failed to respond. The gear shift indicator showed the vehicle in park(P) however, the gear selector was in drive(D). The contact stated that the vehicle failed to start. The vehicle was not towed and was not diagnosed nor repaired. There were no warning lights illuminated. The manufacturer was notified of the failure. The failure mileage was 170,000.
This car will randomly shut off while driving at any speed on hot days. The display will say "Transmission not in Park" then the instrument cluster will go dark and the engine shuts off. There is no check engine light and there are no ODB codes presented. I have to wait some amount of time, which varies, before it will turn on again. It has also not turned on from sitting for more than eight hours on two hot days. This is very much a safety issue and searching the Internet I find it is not uncommon with Ford Fusion and Escape vehicles with no discernible solution being presented. My auto shop has looked at the vehicle and replaced the fuel flow sensor but it did not fix the issue. I have replaced the key ignition switch and immobilizer ring and pulled every fuse and cleaned the contacts with no resolution.
The contact owns a 2015 Ford Fusion. The contact stated that there was abnormal humming sound was detected inside the vehicle. Additionally, the vehicle was bouncing. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the bushing to the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted however, no further assistance was provided. The approximate failure mileage was 150,008.
The car recently misfired 3 times. I took into get oil change and have the misfire checked into. The misfires started 11/4/21. Car would run rough and then stall out. It would sit for a minute or two and start and run fine. There were no check engine lights or gage to show the car was running hot. I never dreamed it was a cracked cylinder. The Dealer performed EEC test diagnosis and found previous misfies in cylinder 1 in mode 6 of PCM. Found coolant level low, pressure tested cooling system and found that cylinder 1 with coolant intrusion. Short block replacement. I see online that there have been recalls on 2013 -2014 Ford Fusion and other 2013-2015 vehicles for this exact problem of a lack of coolant circulation causing an engine to overheat resulting in a crack in the cylinder head. In these models dealers were installing a coolant level sensor with supporting hardware and software at not charge to customer. Ford dealer is charging me $5,000 for short block replacement, which I feel is a defect of the Ford Engine Design. I purchased by car in Nov. 2014 so it only makes sense that this engine had the 2014 design problem. I declined repairs at that moment, to investigate the problem and asked for my car. The dealer stated they had to put my car back together so it would be about 20 mins. When I got the car back it seems to be running normal like when I took it in, but down the road about 3 miles the car started to sputter and stalled. After sitting a few minutes with flasher on in traffic on a major road, the car would start up and wouldn't go over 15 mph and continued to stall. I called dealer and they gave me the number to the towing company they use. The car was towed back to dealership. The Ford dealer is charging me $5,000 for short block replacement. They did file a complaint with Ford Motor Co. Customer Relationship Center and they stated the dealer had opened a case by no programs in place for assistance. The dealer is telling the consumer this occurred due to a Ford design flaw. If this
On January 1st I left my home to go to a store and noticed the cars shifter had a hard time finding the sport drive and would immediately pop into the regular drive mode. Upon leaving the store my shifter became extremely difficult to move into reverse to pull out of the parking spot. Once I got out of the spot it was even harder to move it into drive. Once it was in drive I drove it back into the parking spot and restarted the car. At this point it was still difficult to put the car into reverse so I figure I would drive the 5 minutes home and figure out what was going on after I got back. Upon getting home I went to put the car into park again and it was stuck in drive even though the shifter indicated the car was in park. I did some research and found there was a recall for certain 2013 - 2016 Ford Fusions because the bushing that connects the shifter cable to the transmission may degrade and break over time. On January 3rd I got the car towed to the dealership for the repairs and found that my car was not covered under this recall (Ford recall # 19S16, the federal safety agency Recall # 19V362000) as it was not manufactured at one of the locations identified under this recall. The dealership referred me to a corporate representative who told me they could not add my VIN to the recall, however they urged me to contact the federal safety agency to see if my VIN could be added to this recall as this is the same issue as outlined within the recall.
The contact owns a 2015 Ford Fusion. The contact stated while attempting to start the vehicle, the vehicle would not start. The message "Transmission Not in Park" was illuminated. The contact also stated he was unable to move the gear shifter to shift gears. The vehicle was towed to an independent mechanic who diagnosed that the shifter cable had detached. The dealer was notified of the failure and informed the contact that the VIN was not included in the federal safety agency Campaign Number: 19V362000 (Power Train). The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 85,000.
The automatic transmission shifter cable, which connects the shifter knob in the cabin of the vehicle to the shifter lever in the engine which controls the gear selection of the engine (drive, neutral, reverse, park, etc.), degraded and became detached while the vehicle was in operation. This led to a situation in which the shifter knob in the cabin in the car became non-functional and the car was stuck in "drive" regardless of how the shifter knob was adjusted. In my specific case, I used the shifter knob to put the car in "park" but the car continued to move forward under engine power unless the brake or parking brake was applied. This created a dangerous situation where it was assumed the car was in "park" mode when in reality the car would still roll forward under it's own power. This is a known issue and existing recall for many Ford Fusions with a 2.5 L engine. My specific trim level (Ford Fusion Titanium) came equipped with a 2.0 L turbocharged engine which is not included in the existing recalls but was produced at the same facilities as the recalled vehicles and experiences the same exact automatic transmission component failure as is covered by the recall on 2.5 L engines. I have had to pay to have this component repaired (~$100) since this incident occurred in order to get the vehicle safe and operational again.
The contact owns a 2015 Ford Fusion. The contact stated that while at a stop, the vehicle would independently shift into neutral without warning. The contact had to restart the vehicle to resume normal driving functionality. The contact had linked the failure to a defective powertrain control module (PCM). The contact had notified a dealer of the failure and was informed that there would be a three-week wait for an appointment to have the vehicle diagnosed. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.
Safety Recall # 18S20 Shift Cable Bushing was completed by dealer 03/05/2020 during a visit for new tires. There were no symptoms of gear issue at that time. On 7/30/2021 the Shift Cable Bushing (installed per recall) FAILED (less than 15 mths later). After parking car in a parking garage, put the car in "P" Park, the car was turned off, key removed, exited vehicle. The car rolled forward striking the parking garage wall in front of parking spot. Even though the dash & shift indicated the car was in PARK - it was not. No warning on dash. Called AAA that discovered the Shift Cable Bushing was missing causing the Shift Cable to be dislodged. Recall #18S20 was supposed to correct this issue. It did not. The front of my vehicle damaged. Ford redid the recall following day but the car needs auto body work. No response from Ford Corporate, which is in Manila Philippines.
Car started to sputter and stall while idle but in drive and reverse. Stalls in stop and go rush hour traffic. Ford has said its the torque converter on the transmission.
Fuel system loses pressure sometimes and the car cuts off completely, sometimes at high speeds. This is very dangerous because of loss of power steering and brakes. That transmission also shifts erratically sometimes which is also dangerous because if I need to accelerate to avoid an accident, it wont shift correctly and makes it more difficult to do so.
The affected vehicle is a 2015 ford fusion energi with 80,350 miles. Vin: 3fa6p0su1fr I purchased the vehicle from keller ford in hanford california on 11jan2021, at 79,902 miles. On my way to work while on the highway, symptoms started with a high pitch noise, followed by, a burning smell, motor over temp warning, and finally a complete loss of power and a "pull over safely" warning. I had my car towed to the dealership the following morning to be worked on, where they found the transmission assembly to be the affected issue. The transmission had been replaced sometime last year prior to my ownership, which was undisclosed to me at the time of purchase, so this is now the seccond time this car has had an issue with the ecvt assembly. (part number hm5z-7000-arm). The original repair was a complete transmission replacement, but this time, ford is looking at having the dealership rebuild the transmission. I have not been able to find many other issues with this transmission, aside for two tsbs. 20-2219 and 19-2391. The hybrid electrical system, which includes the ecvt, is warranted by ford up to 8 years or 100,000 miles
The rpms rev and shifting hesitates. Was at a stop light, went to drive off from light and it stalled in intersection as it was stuck in gear and finally went into gear. It slow, hard shifts at usual times. The stalling happens out of the blue. I do not go far because I don't want to have an accident from it stalling in gear! I've put so much money on tranny work, this is ridiculous to not have a safe vehicle and have to worry about being stranded.
Tl* the contact owns 2015 ford fusion. The contact stated that while driving at an undisclosed speed, the vehicle loss motive power while depressing the accelerator pedal. The RPM was redlined. There were no warning lights illuminated. The vehicle was shifted to park however, the instrument panel indicated that hill start assist was not available. In addition, the rear lights remained illuminated without depressing the brake pedal. The contact disconnected the battery for the rear lights to turn off. The contact had a certified mechanic to look at the vehicle and was informed that the throttle body surged causing the failure. The contact called tallahassee ford (243 n magnolia dr, tallahassee, fl 32301) and was informed that the vehicle was not included in the manufacturer field service action: 13n03 (throttle body extended coverage). The manufacturer was made aware of the failure and informed. The failure mileage was approximately 128,000.
I sending this massage because I have 2015 ford fusion se. My issue is when I put my car on drive mode every time I go out in to town. When I'm about to make a stop and when I take off the transmission seems to jump back and for almost like is trying to get a good shift or like is trying to look for fisrt gear. I don't know if ford is aware of this situation, but its getting kinda annoying that the transmission is doing that or if is failing. I don't know what could it be maybe it just needs a software update or maybe the transmission is about to go out. Hopefully someone read this or maybe through this website the complaint gets to ford and due something about it or at least fix the problem. I don't know how many people out there are experiencing the same problem as me, but if we all come together maybe ford could do a recall or fix the problem on this transmissions before mine goes out and I have to pay for it.
I drove to work no problems and parked my 2015 fusion 2.0 ecoboost. When I left work I started the car and a billow of white smoke rolled out from the exhaust when I pulled out of my parking spot. It quickly dissipated so I drove down the road a few miles. I then got an overheating warning on the dash followed by a p1299 code. When I parked the car it was idling rough so I turned it off. I let it cool down and noticed the coolant reservoir was low so I filled it up and started the car, it idled just fine, at first, with little smoke then after a few moments it started idling really rough. It sucked the coolant reservoir dry so I filled it up again and went inside. When I looked at it half an hour later the coolant reservoir was empty yet again. I then noticed a huge puddle under my car with it dripping from the muffler in the middle. I don't know the problem. I only have 68k miles.
Tl* the contact owns a 2015 ford fusion. The contact stated that while driving at various speeds, the vehicle jerked and a grinding noise was heard coming from the transmission without warning. The contact stated that the failure recurred. The vehicle was taken to roundtree ford (8770 business park dr, shreveport, la 71105, (318) 798-3673) to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,905.
Spark plugs continue to foul causing antifreeze to leak into engine resulting in needing a engine replacement. Been told I need a brand new engine on a 5 year old car.
Vehicle has 100,215 miles and is 5 years old mid january 2020 check engine light came on. Code 303 - cylinder 3 misfire. Changed spark plugs. Same code. Had vehicle checked by private mechanic. Coolant located in cylinder 3. Case started with ford motor co. Vehicle taken to ford dealership where it was orginally purchased. After adding dye to the coolant they verified the cylinder #3 leak. They reccomend an engine replacement - $6550.20. They offered to buy vehicle from us for $1500.00. Oh, and I should mention that the vehicle was officially paid off one week before the check engine light came on and this all started. See attached invoice from february 2020
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