The contact owns a 2016 Ford Fusion. The contact stated while driving 45 MPH, the shifted into LIMP Mode, with the engine coolant temperature warning light illuminated. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to the dealer where the vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 135,000.
2016 Ford Fusion engine complaints
Page 6 of 19: complaints 131 to 160 of 536, newest first, as owners wrote them.
Engine failure, water intrusion, they issued a recall for 2013 - 2018 1.5l and 2.0l, but not my vehicle. It's doing what they recalled. I have a appointment to get checked out and have recalls completed. There is a lot of people with this issue and no recall for their vehicle.
Internal coolant leak in cylinders.
I was driving on the interstate when smoke started from the rear of my car and the engine started sputtering. the vehicle started to slow down in heavy traffic. I was caught in the traffic and could not get off the road, the temperature gauge suddenly moved to the red on the gauge and I could not see the back of my vehicle making it dangerous to pull off the interstate. II had my grandsons with me making this worse. I had the car towed to my fathers garage where he then did a compression test on all four cylinders and found #4 cylinder to be very low reading compared to the other 3 cylinders as well as a pressure test of the radiator which showed a large leak off. I had no warning or messages when this happened
The contact's girlfriend owns a 2016 Ford Fusion. The contact stated that while his girlfriend was reversing, the front wheels seized, and the vehicle was shaking. The vehicle then lost motive power. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 147,000.
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light remaining illuminated. Additionally, on several occasions the vehicle failed to start. Also, while driving at various speeds, the vehicle would not properly accelerate. The vehicle was taken to the local dealer who diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The contact was also informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 160,000.
2016 Fusion Titanium has the 2.0L Ecoboost engine with the coolant intrusion issue. This is a known issue with both Ford and the federal safety agency, but after being diagnosed by a ford dealership, Ford Motor Co. will not provide any assist because it is not listed on any TSB or does not have an active recall. The models that are listed are the Edge, Focus, MKZ, and the Fusion, but Fusion models start at 2017 on the TSB. This is not accurate information because the exact same engine that is used in the Focus/Edge models and year range is used in the 2016 Fusion.
Misfire #3 cylinder, coolant loss with no external signs of coolant leak. White smoke out exhaust when driving. Overheating
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the engine seized. The contact stated that the failure had occurred two times since July of 2023. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The manufacturer was made aware of the failure. The contact was made aware of Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The contact was advised to contact the federal safety agency Hotline to report the failure. The failure mileage was approximately 120,000.
Coolant leaked into a cylinder due to a failed head gasket at 61,000 miles. Ford replaced head gasket, but the issue is due to poorly manufactured engine, and I had the same issue starting again at 99,000 miles. Ford refuses to fix engine since it is out of warranty, but the issue is due to poor manufacturing, not customer negligence.
There is a " design flaw" with the vehicle where coolant leaks into the cylinder heads and you have to replace the whole engine. I have read about it in the Internet when my check engine light came on and gave me cylinder 2 misfire code.I started the car and the check engine light was off. I tried to get to work that morning and the car shut off on the middle of Interstate 81 with no warning. It was a very dangerous situation where I got stuck until it came to a complete stop and turn it back on. White smoke poured out of the tail pipe, I went home. I spoke with a Ford representative who said it is a design flaw in this engine and the whole thing needs to be replaced, with engines starting at $5,000 plus 4 days labor. He advised that the problem could happen again with the replacement. I know there is nothing you guys can do but my car died in 2 days.i have a $20,000 to pay off and only had this car a year and I am going to have to give it back and keep paying for it, for 5* years. I feel so upset and cannot believe Ford is doing this to people and getting away with it. This ruined my life and I will probably lose my job now cause I have no means of transportation. This needs to be recalled! It's not right
The contact owns a 2016 Ford Fusion. The contact stated while driving 70 MPH, the check engine warning light illuminated with the engine overheated message displayed. The contact pulled over to allow the engine to cool down. The vehicle was drivable. The contact was constantly adding coolant to the coolant reservoir and the engine overheating message was displayed. The vehicle was taken to the dealer and was diagnosed with an internal coolant leak in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact researched online and became aware of the federal safety agency Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer was contacted and confirmed that the VIN was not included in the recall. The contact was referred to the federal safety agency Hotline to report the failure. The failure mileage was approximately 80,000.
Component failure: Engine -- Catastrophic engine failure due to coolant leakage onto the engine block. EcoBoost engine. Dealership confirmation that car engine will need full replacement - car essentially scrap metal without new engine. At the time of this failure car had approximately 40,000 miles odometer read total on it and maintenance was up to date. Personal safety - I was driving the car on a Freeway with other vehicles at approximately 65 mph and the entire car began to shudder and I lost the ability to accelerate. The road was on an uphill trajectory and I was in the middle lane - I had to navigate my vehicle to the right hand lane and off the freeway at the next exit - I and others were at high risk of a collision due to the severity and sudden failure of the engine while on a busy road. Dealer confirmation: Dealership had specific codes on the diagnostics decribing this issue. Repair offered was replacement of the long block with a Ford engine that had been modified to fix the coolant leakage problem. Essentially Ford was offering a new TYPE of engine instead of a fix with the same model the car originally had. Dealership was aware of this engine coolant issue with Ecoboost, they revealed Ford was aware of the issue but never issued a recall. We were given the customer complaint line and were told FORD has been offering SOME people new engines at no cost. We were rejected by Ford customer line and told to file a complaint here. Essentially described by dealership repair as need to replace the long block (entire engine) to fix the problem or replace the short block only to expect it to happen again. The cost to replace the long block was quoted at 9500.00. Inspection and repair worksheets available from owner. Warning signs: NONE. Check engine light came on approximately 30 seconds AFTER symptoms on freeway began.
The contact owns a 2016 Ford Fusion. The contact stated that while driving at various speeds, the engine started overheating, and the coolant level dropped significantly. The contact stated that there was a sloshing sound inside the cabin of the vehicle, coming from under the dashboard. The vehicle was taken to an independent mechanic who diagnosed the vehicle with a coolant intrusion into the combustion chamber. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000.
My car has about 120k miles on it. The issue is that the coolant leakes into the cylinders. Tried replacing cylinders but problem came back. Dealership says the engine needs repair. The safety issue I had was I was driving on the hwy at about 60. The car suddenly went from 60 to 30. If a car had been behind me I would have been hurt. The manufacturer ford will not pay. I have seen many of this exact same issues on your website. This IS a safety issue. What can you do?
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine over heated and the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed with a blown head gasket due to coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 104,000.
My ecoboost Ford Engine in my 2016 Fusion leaks coolant into my 1, 3 and 4 cylinders, over heated, smoke coming out of exhaust, using coolant. I took it to the Ford dealer to have it checked out when all of a sudden while driving the red temp light went off and my check engine light started blinking with a warning light saying critical temperature and I had to pull off side of highway, they said it needs a new motor, he also said it was common for this size engine to have issues, Ford had been dealing with that it was a design flaw............yet they won't fix it free or recall it. they want $8500 for a new engine, which I can't afford, so a car I own and owe on just sits undriveable. He said they offered an extended warranty to replace the short block on 2017 -2019 but mine is 2016 so no extra help was given to people who owned that year, even though its the same engine, flaws and all.
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine coolant over temperature warning light illuminated. The contact stopped the vehicle and checked the coolant level. The contact stated that the coolant level was sufficient. The contact proceeded to drive the vehicle to the intended destination. The contact stated that when the speed increased above 20 MPH, the vehicle jerked violently. The engine overheated and then seized. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure due to coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 110,500.
The contact owns a 2016 Ford Fusion. The contact stated that while attempting to slow the vehicle, the temperature gauge began to indicate that the engine was overheating, after which the contact observed excessive smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine, and the engine needed to be replaced. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the federal safety agency hotline for assistance. The failure mileage was 116,000.
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the local dealer where the mechanic diagnosed that engine coolant was present inside cylinder #2. The engine short block was replaced, and the vehicle was repaired. Recently while the contact’s son was driving at an undisclosed speed, the vehicle stalled and was towed to the local dealer who diagnosed that coolant was again present inside cylinder #2, and the engine needed to be repaired. The contact stated that the vehicle had experienced the same failure and needed the same repair on two separate occasions. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 68,146.
Coolant leaking into engine, causing low engine coolant levels, and affecting performance. Ongoing problem for a while, officially diagnosed on 6/21/2024.
I started the vehicle and smelled ash. As I drove away from home at very low speed in my neighborhood, I started to notice white smoke which gradually increased. I immediately parked the car. There was no signs of leaks under the vehicle (but it has extensive underbody covesr). There was moisture and fluid droplets coming from the exhaust pipes. I started the vehicle remotely to view it from the rear and witnessed white smoke coming out of the exhaust pipes, then immediately shut it off. I had it towed to my mechanic who checked the vehicle and noted no issues with the coolant combustion or engine pressure. I had it towed to another shop which replaced the turbo last year, and they checked it for turbo issues. They noted that the engine is dumping coolant into the exhaust system, and that this is an issue know to Ford.
The contact owns a 2016 Ford Fusion. The contact stated that upon starting the vehicle, the engine was running rough. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine, and the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 100,000.
Started with a check engine code misfire in cylinder 3. Took it to a shop for them to say I needed a new spark plug and coil. Replaced the parts, and still had the code. Kept driving the car and then started having rough idling, white exhaust smoke, and stalling. Upon further research noticed I was missing coolant but the mechanic couldn’t find the leak. Continued driving the car, experiencing trouble accelerating, stalling, and white exhaust smoke. Replaced fuel injectors. Up until one day I went to start the vehicle and it would crank but not turn over. Had it towed to a mechanic who said they couldn’t explain why I had no spark. Then to another mechanic who said I have coolant leaking into my cylinder 3 that will require engine replacement. This is a known issue with fords with the same engine. Addressed ford and they said there was nothing they could do without a recall.
Coolant intrusion into cylinder(s): My vehicle suddenly overheated while I was traveling on a highway that had stretches of ongoing construction and no shoulder. While attempting to reach a portion of the highway with a shoulder, my car went into "limp" mode. I had to shut the vehicle off and wait for it to cool. After about an hour I was able to have someone bring me coolant and I was able to restart my vehicle and get to a safe location. My car continues to overheat whenever I try to accelerate on a highway, leaving me in a position where I am trying to pull my car to the shoulder without causing an accident. There is white smoke coming from my exhaust, my check engine light comes on, and I am losing coolant, although no leaks can be found. My car has ALL symptoms listed under Ford's Technical Service Bulletin 20-2100 issued 01 April 2020 titled "TECHNICAL SERVICE BULLETIN 1.5L EcoBoost - Low Coolant, White Exhaust Smoke And/Or Illuminated MIL - Built On Or Before 10-Jun-2019". This intrusion can cause my vehicle to catch on fire! I have had my vehicle evaluated and scanned and am now having to spend over $1,500 to replace the water pump in hopes it alleviates the overheating. Ford is expressly aware of this issue, and I have found that there have been multiple class-action suits filed against Ford for this exact issue.
The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was coming to a stop, the contact became aware of white smoke coming from the engine. The vehicle was towed to an independent mechanic where it was diagnosed and determined there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to NHSTA Hotline for assistance. The failure mileage was approximately 160,000.
This car has a coolant leak failure where coolant has leaked into the engine and showing no signs of a visible leak. This is exactly the same failure mode as all of the ford fusion recalls with the same engine but for whatever reason this VIN was not included in the recall. I have filed a complaint with Ford #02160862 but they state there is nothing they can do. I have reviewed my options with the dealership and they said that Ford doesn’t even offer remanufactured engines for this vehicle because they all experience the same coolant issue. This statement alone shows that Ford is aware of the issue but not doing anything about it. Replacement with a brand new engine quoted at $11k is the only path forward.
As me and my daughter had been out all day on the way home the coolant light comes on it’s overheating so we stop and waited bout 15 minutes started home again same thing happened then the car started misfiring checked coolant it was low put some in then in a couple days coolant was gone again took to shop to look for leak was informed motor was going bad never had issues out car till coolant started leaking looked it up that was one of ford biggest problems with the ford fusion but no recall has been stated for this problem so I would b careful of the coolant systems
The contact owns a 2016 Ford Fusion. The contact stated that while his daughter was driving at 70 MPH, the vehicle started to overheat. The engine coolant temperature was high, and a message was displayed. The engine temperature gauge increased to a high level and then decreased to a normal level. While driving 45–50 MPH in the rain, the failure recurred. The vehicle was taken to the local dealer, where it was diagnosed that there were cracks inside the engine block and coolant was intruding into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The contact was referred to the federal safety agency Hotline. The failure mileage was approximately 101,500.
The contact owns a 2016 Ford Fusion. The contact stated that when the vehicle was started, the vehicle was idling rough with the check engine warning light illuminated. The contact stated that there was an abnormal odor inside the cabin of the vehicle. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the spark plugs needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was returned to same independent mechanic who diagnosed the vehicle and determined that the coils needed to be replaced. The vehicle was repaired. The contact stated that later while driving approximately 60 MPH, the "engine coolant temperature high" message was displayed. The contact slowed the vehicle and drove the vehicle to another independent mechanic who diagnosed the vehicle and determined that coolant had intruded into the engine block and the engine needed to be replaced. The contact was advised by the mechanic that he had observed white smoke coming from the exhaust pipe as she was driving onto the parking lot. The independent mechanic informed the contact the failure was related to TSB: 19-2346 Coolant Intrusion in Cylinders (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 101,995.
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