The contact owns a 2016 Ford Fusion. The contact stated that the vehicle was taken to the dealer for several recall repairs. The contact stated that the recall repairs were performed; however, while driving at approximately 40 MPH, the check engine warning light illuminated, and the contact observed that the coolant was empty. The contact refilled the coolant, however, the failure recurred, and the contact refilled the coolant several times. The contact stated that no leak was found, however, the motor oil was an orange color. The contact stated that while driving the vehicle misfired and white smoke came out from the exhaust. The dealer was contacted. The vehicle was not repaired. The contact discovered the Technical Service Bulletin 19-2139; however, it was unknown if the contact's VIN was included. The manufacturer was made aware of the failure. The failure mileage was approximately 133,000.
2016 Ford Fusion engine complaints
Page 7 of 19: complaints 161 to 190 of 536, newest first, as owners wrote them.
Head gasket and block cracked and caused coolant to leak into cylinder and caused misfiring and over heating and check engine light with smoke coming out of tailpipes
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and a tune-up was performed. The failure reoccurred, and the vehicle was taken back to the independent mechanic where it was diagnosed with a coolant leak. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to report the failure to the federal safety agency Hotline. The failure mileage was approximately 85,000.
The engine failed completely needing full replacement @ 110,270 miles. Technical Service Bulletin 22-2322, super ceding TSB 22-2134 (attached file ford gave me) Coolant leak into cylinder 2 due to engine defect. I was getting on the highway when the car suddenly started overheating, the warning light did come on. This was roughly around [XXX], I do not recall the exact date. Then suddenly everything went back to normal. Engine temp was perfect within a second. When I got home, I checked the coolant, and it was very low. So, I replaced the coolant. The next time I started the car it barely started, and White smoke poured out the exhaust. I then parked it in the garage, and it sat. After researching what the issue was. I knew I couldn't afford a $10,000 bill. Recently I had to take a loan and brought the car in to be inspected and repaired. The engine, Turbo, Tires, and some miscellaneous work was all done at the time. It was towed in on [XXX]. The engine was serviced by Van Horn Ford of Sheboygan. Service advisor knew what the issue was before I even brought the car in just from the description. Even said he's seen a few with the same exact issue over the years. I didn't bring the car in initially because I bought it used so it didn't have a warranty and I knew I could not afford to replace it at the time. It costed about $10,074.44 plus some miscellaneous parts. I will have attached the Parts and service list. Not only did the defect ruin the engine, but also the turbo, both recommended to be replaced. This problem could have started the engine on fire if I did not catch it and stop driving the vehicle. I did end up going through all repairs by taking a loan out of my 401K to repair it. I attached both the service / parts list. as well as the Service bulletin the Ford service advisor gave me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2016 Ford Fusion. The contact stated while attempting to start the vehicle, he noticed white smoke coming from the rear side of the vehicle with the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with fluid intrusion into the cylinder. The independent mechanic stated that the head gasket needed to be replaced however, the head gasket replacement was not a permanent solution. The independent mechanic determined that the engine needed to be replaced. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was not made aware of the failure. The manufacturer was made aware of the failure; however, the contact was referred to the federal safety agency Hotline. The approximate failure mileage was 176,000.
My 2016 Ford Fusion with 90,000 miles has a coolant intrusion problem. This has caused my car to shake, smell, run terribly, hesitate while driving in traffic, almost losing power and now not starting. The first time I had trouble starting my car I took it to the Ford dealer that has always worked on my cars and was told I have a coolant intrusion issue. They said coolant leaked into a cylinder due to a design issue and there is no recall at this time. My service engine light would go on and off. When we called the dealer about the light going on and then not coming back on for weeks at a time they said when the light goes back on and stays on to call them and they would have a look. This started about 6 months ago. The light would only light up a couple of times and go back out. My car has not started since the beginning of April 2024. The dealer has quoted us $10,000 to fix this problem of a faulty designed motor.
Was driving and vehicle started to shake and lose speed. Check engine light came on. Checked and said misfire in cylinder 3. Took to mechanic and said coolant leaked into engine, plugs were corroded and heads cracked. Total engine replacement needed. Ford does not have recall for this year or model even though it's a widely known issue. I still have a loan on this car that I now can't drive as I don't have an extra $5000 to pay for an engine and my extended warranty won't cover it.
Antifreeze is leaking into the engine and now the engine needs replaced. Ford is aware of faulty 2.0 turbo engines but has not recalled it. I bought an extended warranty and they won't cover it. I have been a Ford guy my whole life but that will change because Ford knows about the issue but won't do anything about it.
The engine cooling failed inside the block on cylinder #2. The cooling system is not operable and resulted in blue smoke under acceleration. The car is no longer under warranty and only has 65K miles on it and is otherwise in good working order. I am told the whole engine needs to be replaced.
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was towed to the dealer. The vehicle was diagnosed with head gasket and block engine failures. The dealer stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 120,000.
The contact owns a 2016 Ford Fusion. The contact stated while driving 45 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as needed. The check engine warning light was illuminated. The contact stated the vehicle was taken to an Auto Zone where it was diagnosed and determined that cylinder #3 had misfired and the vehicle was low on coolant. The contact refilled the coolant however, when the vehicle was started the following day, the failure reoccurred. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 131,980.
The contact owns a 2016 Ford Fusion. The contact stated while driving at various speeds, the RPMs were fluctuating, and the engine was running rough. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption, and there was white smoke coming out of the exhaust pipe while driving and while starting the vehicle. There was no warning light illuminated. The contact stated that upon scanning the vehicle with a vehicle scanner, diagnostic trouble codes: P0300 and P0303 were retrieved. The contact related the failure to Ford TSB Number: 22-2229. The dealer was notified of the failure and informed the contact that the vehicle was not covered. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 170,000.
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the temperature gauge began to indicate the engine was overheating, after which the contact observed an excessive amount of smoke emanating from the exhaust. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low, prompting him to refill it, but the failure reoccurred a short time later. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.
My 2016 Ford Fusion check engine light came on and started blowing white smoke out of the exhaust. I had it towed to the Ford dealership and they told me that my entire engine needs to be replaced because of a coolant link on the engine. They said my car overheated and had no coolant. I know my engine had coolant and there was no sign of a leak. There was no notification of the car overheating. After researching on the internet there is a known part that cause this problem. Ford is aware and they aren't fixing it. My car could have caught on fire with no fault of my own. I can't afford to pay $10,000 for a new engine. This is an extreme financial hardship for me.
The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 70 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was taken to a local dealer days later where it was diagnosed that the engine was cracked and displayed visual signs of coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.
The contact owns a 2016 Ford Fusion. The contact stated when starting the vehicle in the morning, the vehicle idled roughly and was emitting white smoke from the exhaust pipe. The contact stated that once the vehicle had warmed up, the vehicle ran normally. The contact stated no warning light was illuminated. The contact stated that the failure was a recurring failure. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that coolant was leaking into the cylinders. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2346 Coolant in the Cylinders (Engine and Engine Cooling). The failure mileage was approximately 130,000.
The contact owns a 2016 Ford Fusion. The contact stated that while her husband was driving at unknown speeds, the vehicle sputtered and stalled. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who stated that the failure was due to the short block and coolant entering the engine block. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to the federal safety agency Hotline. The failure mileage was approximately 104,000.
The contact owns a 2016 Ford Fusion. The contact stated while driving at approximately 55 MPH, the engine almost stalled and the vehicle was losing motive power. The contact stated that the check engine warning light was blinking on and off. The contact depressed the accelerator pedal but the vehicle stalled. The contact pulled over and became aware that the coolant level was low and that the engine was overheating. The contact waited for the warning light to disappear before attempting to restart the vehicle. The contact stated that several attempts were needed to restart the vehicle. The contact stated that the vehicle was restart and shifted into drive(D), the vehicle failed to accelerate above 10 MPH. The contact drove the vehicle to the residence and later had the vehicle towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that coolant had intruded into the engine block and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin: 19-2139 Coolant Intrusion into the Cylinders (Engine and Engine Cooling). The failure mileage was approximately 75,000.
See attached document for complaint
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, he observed smoke emanating from the engine compartment, after which a message displayed reading "High Engine Temperature". The check engine and temperature warning lights were illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion had damaged the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 96,000.
Coolant leaking into cylinder, overheating, headgasket
First noted engine acting sluggish about a week prior to 2-13-24 oil change at Firestone. They suggested it may be the fuel injection system needing to be cleaned, which they performed on 2-14-24. Engine continued to run sluggish and was in fact worse than before, engine light came on 2-21-24 so Firestone replaced fuel injector that day. Error codes were reading misfire in cylinder 2, the engine was still full of carbon and other buildup so they thought there was still residue and thoroughly cleaned everything again after replacing fuel injector. On 2-22-24 I refueled after work and car would not start. AAA was dispatched to tow vehicle and I notified Firestone it would be brought in, fortunately after about 15 minutes I was able to start it and drive it to Firestone, engine light immediately came on. They looked at it first thing on 2-23-24 and engine started up normally, they suspected a faulty fuel canister valve (which was replaced in 2020) but that did not turn out to be the case, codes were again reading misfire in cylinder 2. White smoke began emitting from exhaust and they discovered spark plugs as well as engine cylinders were soaked with oil, also coolant was nearly gone despite no signs of a leak. Upon doing research they discovered this website and pending class action lawsuits against Ford for faulty engine design that knowingly causes coolant to leak into cylinders, thus causing engine block to fail. They advised me to trade/sell the car immediately but also to have Ford give their opinion. AAA towed the car to Sarasota Ford on 2-28-24 and they called on 3-1-24 to report the engine had completely failed and it would cost $12,000 to replace. I declined and will arrange for AAA to tow it home until we can sell the vehicle for scrap per advisor's suggestion as it cannot be traded or sold in this condition. I have spent thousands in repairs/Ubers as Ford refuses to cover cost or provide a loaner, also had to open Firestone credit card just to cover repairs
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, he observed plumes of white smoke emanating from the exhaust, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 22-2322. The manufacturer was notified of the failure, and a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 175,000.
My vehicle has been maintained by the dealer and myself for the 87800 miles that have been put on it. I purchased the vehicle in August of 2016 brand new with 34 miles on it. The motor has a manufacturing defect, the block was built in the same plant (Hermosillo, HERMOSILLO, MEXICO)that other Ecoboost motors were built in that were recalled for the coolant leaking into cylinders via a "fix" which was cutting a channel between the cylinders on the deck of the long block between the cylinder walls, this compromised the integrity of the seal between the cylinder head and head gasket. This allowed coolant to leak into cylinder 4 of my vehicle. Ford has known about the issue for the last several years and continues to make these motors. The dealer I purchased the vehicle from wants $14,000 to replace the motor with a new long block but I would not feel comfortable having that done and would want a crate engine as the other components would now be compromised. I have spent $1200 on replacement coil packs and spark plugs, coolant and oil, all to treat the symptoms. In addition to Fords $260 diagnostic fee at the dealer for a known defect. Ford should not get away with bilking customers for $10,000 plus engine rebuilds - this would likely not last the same miles it has gone currently in my case.
The contact owns a 2016 Ford Fusion. The contact stated that when he started the vehicle in the mornings he noticed that it would idle roughly and large amounts of white exhaust was issued from the exhaust pipe. The contact stated that the check engine light was illuminated. Additionally, the contact noted that the vehicle was consuming unusual amounts of coolant that required him to fill the coolant reservoir every week with approximately one quart of coolant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine cylinders. The contact was advised that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to manufacturer Technical Service Bulletin Number: 19-2139 Coolant Intrusion into the Cylinder (Engine and Engine Cooling). The failure mileage was approximately 96,000.
I have this car with a coolanat leak into the Cylinder causing a misfire resulting in fuel/oil in cylinder and white smoke coming from the exhaust. i keep on having codes pop up and my cabin smells like burnt oil my kids are smelling this on a daily basis its bad for their health i know Ford knows about this problem. if my car catches fire because of the oil problem whos responsible, I've changed out spark plugs. coils. fuel injectors. all sensors. an nothing seems to work. when i changed my oil it looks like oil is flooding my motor an covering my entire engine an leaking everywhere its also a road hazard
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a coolant leak in cylinder #4 and it was determined that the engine needed to be replaced for the second time. The vehicle was not repaired. The contact stated that the engine had previously been replaced; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.
The contact owns a 2016 Ford Fusion. The contact stated that when the vehicle was started, the contact noticed that the engine was misfiring. The check engine warning light was illuminated. The contact replaced coil pack however, a month later the failure reoccurred. The contact noticed that the coolant reservoir was empty but there were no signs of a leak. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 138,000.
The contact owns a 2016 Ford Fusion. The contact stated that while her husband was driving at 70 MPH, the temperature started indicating that the engine was overheating, with a message “Engine temperature high” displayed. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the engine was low on oil, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 102,000.
The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light illuminated while starting the vehicle. The contact also stated that the vehicle hesitated while depressing the accelerator pedal while driving at various speeds. The vehicle was taken to an independent mechanic where several speed sensors were replaced. The contact then stated that while driving in stop-and-go traffic, the vehicle stalled with white smoke coming from under the hood. There was no warning light illuminated. The contact drove the vehicle to a parking lot where it was later towed to an independent mechanic. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 103,000.
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