The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinder, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 62,000.
2017 Ford Fusion engine complaints
Page 12 of 18: complaints 311 to 340 of 500, newest first, as owners wrote them.
The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the dealer who diagnosed that there was a leak in cylinder #3. The vehicle was included in Manufacturer Communication the federal safety agency ID Number: 10213732 (Engine and Engine Cooling) and had the remedy completed. After the vehicle was repaired, the check engine warning light became illuminated. The contact returned the vehicle to the dealer who confirmed that there was a leak within cylinder #1 and that the repair needed to be performed. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 130,000.
The contact owns a 2017 Ford Fusion. The contact stated that the message that the engine was overheating was displayed on the instrument panel. The vehicle was taken to the dealer where a repair was performed for an unrelated safety failure. The repairs were covered by the insurance company; however, during the inspection by the insurance company, it was discovered that there was coolant intrusion into the engine. As a result, the contact was informed that the engine needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline. The failure mileage was approximately 117,000.
Approx 2 weeks ago I had a check engine light. The light indicated a cylinder 3 misfire. I then had an engine overheat with the check engine light. The mechanic said engine coolant was leaking into cylinder #3. He said the only repair was a new engine. I called multiple Ford dealers and there were aware of a technical bulliten on issue and said my vehicle was out of warrenty and that nothing could be done outside of a new engine.
My 2017 ford fusion alerted to me that it was overheating, I immediately checked my fluids and noticed my coolant was empty so I refilled it. I assumed that when I recently had my car serviced they somehow forgot to refill my coolant when flushing/replacing me fluids. The next week I went to leave for work one morning and my car wouldn't start, had the battery checked and it was fine, replaced the started and still wouldn't crank. Then I had my fusion towed to a local mechanic who wasn't able to find the issue since they didn't do internal engine repairs, so paid that shop and had it towed to the dealership where I purchased the fusion and a couple of weeks later they tell me my pistons won't hold pressure and I need a new engine (8-10k) with no explanation as to what caused this. My fusion was purchased with 3 miles on it and currently has less than 49k on it. I have always taken very good care of my vehicle, but am now told that my warranty was 5 years from manufacturer date, not purchase date, leaving me with very little options. This issue needs to be addressed asap.
The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the engine and had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and assisted with 40% of the cost of the repair. The failure mileage was approximately 63,000. The VIN was unavailable.
2017 Ford Fusion 2.0L EcoBoost with pin hole in Block. Technical service Bulletin 19-2346 Dec. 19 2019 Block has pin Hole in causing coolant to leak into #2 Cylinder. Yes it is Available for Inspection Safety Risk is it could Malfunction in cold weather and create no heat for driver/passengers Yes it has. Been to dealer. Contacted Ford and they said to file Complaint First sign was slight engine miss started around 107,000 miles. Second sign Engine light came on. Brought to Independent dealer and he informed me what the reason was ( cracked Block ). Brought to local Ford dealership and they also confirmed reason (cracked Block ). Researched Ford Bulletins and found Ford realized this Engine Block had a defect back in 2019 when it still would of been under Warranty. Ford Blocks are a Major part and Very expensive to replace. Ford Motors should own up and Repair as they new this before Warranty Expired.
The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 40 MPH, the vehicle lost motive power. The contact that while the vehicle was started, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced due to coolant intrusion into the cylinder. Additionally, there were pieces of the cam shaft in the oil pan. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 69,000.
The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds, the vehicle jerked. Additionally, the contact stated that the vehicle overheated while driving and while idling. The contact stated that the vehicle was experiencing abnormal coolant consumption. The contact had been adding coolant to the vehicle after 5 miles. The contact stated that the failure was persistent. The check engine warning light was illuminated. The vehicle was taken to the dealer but was not diagnosed nor repaired. The dealer informed the contact that they could not repair the vehicle under Ford Campaign Number: 21N12 because the vehicle was not covered. The manufacturer was notified of the failure and informed the contact the VIN was not included. The failure mileage was approximately 74,900.
Engine has been smoking excessively. Diagnosed at Fulton Ford as needing an engine replacement due to coolant leaking in to cylinder. Discussed with Ford twice and they will not consider it under the recall that is effecting numerous other engines of this size.
The contact owns a 2017 Ford Fusion. The contact stated that while attempting to start the vehicle, the vehicle started to shake. The contact allowed the vehicle to idle for one minute before driving. The battery and the check engine warning lights illuminated. The contact stated while driving at an undisclosed speed, there was white smoke coming from the exhaust. Additionally, the contact stated that the vehicle currently failed to start. The contact used a code reader to diagnose the vehicle where an undisclosed code indicating that the failure was engine related. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to contact the federal safety agency Hotline. The failure mileage was approximately 57,000.
My 2017 Ford Fusion with 77,000 miles was running poorly. I noticed coolant reservoir was empty with no visible leaks. Took it to a Ford dealership and was told coolant was leaking into cylinders. I was told to fix the car they would have to replace the engine. Had I not noticed the coolant issue and the engine died while driving in highway traffic, my safety, as well as the safety of others would have been at risk.
The shifter cable and bushing have been replaced twice. I received no warning on all instances. The shift continued to return to park and the car was disabled. I was left stranded away from home. The vehicle was towed to the nearest Ford Auto repair shop. On the second repair of the shifter cable, the cable had completely disintegrated. Ford informed me that the transmission was the problem. I was told that the transmission was spitting out fluid onto the cable. Ford informed me that it would be best to replace the transmission to solve the problem. I Can Not Afford This. There Needs To Be A Recall. This Is A Manufacture Defect.
The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light had remained illuminated. The vehicle was taken to the local mechanic who diagnosed a misfire the engine cylinder number 4. The vehicle was later taken to the local dealer who diagnosed that the engine short block was faulty due to coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the manufacturer's customer satisfaction campaign for the failure. The failure mileage was 86,000.
Once stopping at a traffic light as the light turned green my car would not go, when trying to accelerate the car it makes the noise as if it wants to go but nothing is happening. I believe this a ongoing issue ford knows about for something going wrong in the transmission.
The contact owns a 2017 Ford Fusion. The contact stated that when starting, the vehicle would display a hesitation as if the motor failed to start. There would be a misfire message displayed. The contact took the vehicle to the dealer who diagnosed that cylinder 2 misfired and the engine needed to be replaced The contact learned of a Technical Service Bulletin that addressed a fractured block on cylinder number 2 causing engine failure. The vehicle was no longer covered by the warranty to receive the remedy. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 108,000.
Dear Sir/Madam, I am writing to file a formal complaint regarding a critical issue with my 2017 Ford Fusion, equipped with a 2.0 L Ecoboost Turbo engine. The issue in question, namely coolant intrusion into the engine block, has been a well-documented problem recognized by the Ford Motor Company since at least 2010, as evidenced by Technical Service Bulletin 22-2229. My vehicle, a 2017 Ford Fusion, developed this issue when it had approximately 100,800 miles on the odometer. When I discovered the problem, I promptly contacted two different Ford dealerships for assistance, hoping that they would help address this known issue. However, I was met with significant resistance and a refusal to accept responsibility for the issue. Both dealerships cited the fact that my vehicle had exceeded 100,000 miles as the reason for their inability to assist me. I found this response deeply unsatisfactory and believe it is unfair given the longstanding awareness of the problem by the manufacturer. It is disheartening to learn that Ford Motor Company is unwilling to take responsibility for a problem that is clearly linked to a long-standing issue documented in their own technical service bulletins. This issue poses a significant safety and financial risk to Ford Fusion owners, and it is essential that the manufacturer acknowledges its responsibility in addressing and rectifying the problem, regardless of the mileage on the affected vehicles. I kindly request that the National Highway Transportation Board investigate this matter thoroughly and take appropriate action against Ford Motor Company for its refusal to address a known safety issue that has affected many Ford Fusion owners. Additionally, I urge the Board to advocate for the rights of consumers who are left without recourse due to arbitrary mileage limitations imposed by dealerships when dealing with such issues. I appreciate your attention to this matter. Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle was being driven. Heard clunk noise. Vehicle no longer went into drive. Could not shift or anying. Had to have vehicle towed to repair shop. Ford could not review vehicle at time and was 30+ days out. Vehicle was then brought to another mechanic where they disassembled vehicle and found that the torque converter studs were no longer in place and created an issue where metal shards are in the transmission causing the transmission needing to be rebuilt along with shards being located in cooling system. Ford was contacted and advised to put a claim in with the federal safety agency as this is a known issue for this vehicle year make and model however is not listed for this specific vin. There were no warning lights while driving the vehicle to indicate any issue. Vehicle currently not driveable. Our safety was put a risk as we were driving on the road during heavy traffic and caused a mess on the road and could have potential caused an action as vehicle was in drive when it stopped working.
The contact's daughter owned a 2017 Ford Fusion. The contact stated that the vehicle was hesitating while depressing the accelerator pedal. The check engine warning light was illuminated. An independent mechanic inspected the vehicle and discovered that the rear main seal was defective. The vehicle was taken to a dealer where the rear main seal was replaced; however, the failure persisted. The vehicle was taken back to the dealer where it was discovered that coolant from the head gasket had leaked into the engine cylinder, resulting in engine failure. The manufacturer was notified of the failure and a case was filed. The vehicle was repaired. The failure mileage was approximately 53,000.
Ford recall for customer satisfaction program 21N12 for coolant leaking into cylinder damaging short block does not provide enough coverage. 2017 ford fusion with 61,000 miles has an estimated of $7,800 to repair this mfg defect. The extended coverage on this fix on failure is 7 years and 84,000 miles. I have missed the window by 2 months! This problem has been occurring since 2014-2018 models. My car had a resale value of $15,000, but is now worth nothing and I only got 60,000 miles out of this. It is not fair that their known defect has put me in this position.
I purchased a used 2017 Ford Fusion SE Ecoboost with 77790 miles on August 4, 2023. 2 days after purchase, the check engine light illuminated. I brought it into a local mechanic to run a diagnostic test. The diagnostic showed “misfire-cylinder 1”. The mechanic recommended replacing all spark plugs and the cylinder 1 coil pack. Repair was done and seemed to have been running well. 2 days later, the check engine light came back on. Brought it back into the same mechanic. The diagnostic showed “misfire in cylinder 2”. The mechanic recommended replacing the remaining coil packs but thought that the problem could possibly be a blown head gasket. I decided to replace the remaining coil packs in hopes that this would remedy the issue. 2 days after bringing the car home, check engine light came back on. I brought the car to a different mechanic for a second opinion. This mechanic diagnosed that “misfire in cylinder 2” was happening again. They mentioned that this ecoboost model is known for issues with carbon buildup. They used an intake cleaner to clean out the carbon and saw noticeable improvement. Later that afternoon, I came to pick up the car, and noticed that the cold start was much rougher than before. Once again, when driving home from the mechanic, the check engine light came on. Next day, took a short drive and a warning stating that the engine was overheating and coolant was low appeared. I filled the coolant and brought car to another mechanic. That’s when I was told that the engine needs replaced due to coolant leaking into cylinders. Still waiting to hear back from Ford to see if they will help with cost of repairs. Quoted $6300 to fix. This is my primary source of transportation and now I’m without a vehicle. This is also a hardship due to the fact that this vehicle was just purchased with no additional funds to pay for repairs. Please help!
Turbocharger leaked oil into the engine causing irreparable damage to the engine. Oil leaking cause engine failure, smoke coming out of the tailpipe, several blown gaskets and steering wheel malfunction. Cars computer system froze, enabling vehicle to move forward. Motor mounts were faulty, loose and unstable. Grinding sounds coming from wheels, vehicle alignment is unsteady. Issues with this vehicle previously reported under the federal safety agency ID #11534780 updated information being reported after repairs have been repaired.
Ford Fusion 2017 SE 2.0L Engine with 100,000 Miles. Check Engine Light came on, and a warning that the engine was overheating. Within a few seconds, the car would return to normal. This process would repeat continuously every few moments. The car was taken to a Ford Dealership, and it was noted that there was a blockage & leak that would cost $8,000 to repair. I called Ford Corporate and they said that the recall applying to hundred of thousands of Ford Fusions for this same issue did not apply to my car. Ford recalled 2013-2014 Fusion Vehicles (1.6L engine) for this issue. Ford recalled 2013-2019 Fusion Vehicles (1.5 L / 2.0L Ecoboost engine) for this issue. Why are certain vehicles omitted from this dangerous recall though this is a documented issue with Ford Fusions?
FORD FUSION 2017 DANGEROUS DEFECT ENGINE ISSUES The Engine Light went on in my Ford 2017 Fusion car with only 64,000 miles and I became very nervous about my Family’s safety driving in my Ford 2017 Fusion car. The Ford Dealership was unable to take my car for two weeks, so I had no choice but to take it to an outside Mechanic to look at my car to see what was wrong because it was dangerous to drive the car and I could not wait two weeks. I missed work because I was unable to drive my car in this dangerous state with the Engine Light on. The outside Mechanic said the 3rd Cylinder misfired and then replaced the 4 spark plugs and coils to see if that helped and charged me $350.00 for his Service. Then a few days later the Engine Light went on again, so that Service did Not fix this dangerous problem & the Mechanic told me to go to Ford to fix this problem. When I looked on the federal safety agency Website, there were “157 Complaints” on the same problems that I was experiencing with my Ford 2017 Fusion. These Complaints were expressing that their Ford 2017 Fusions had Faulty Head Gaskets causing coolant to leak into the pistons causing the cylinders to misfire and then their Engines needed to be replaced resulting in a flaw Cylinder Block causing an Engine Block. Many of them did not have their Engine Replaced because there is no Recall on these defective parts & they did not have the money to fix their Ford 2017 Fusion. I also do not have the money to fix my Ford 2017 Fusion with Ford’s defective parts causing dangerous safety Engine damage. These defective parts are high RISK causing Accidents, Fire and even Death which will be the fault of Ford Corporation for not Recalling these defective parts & fixing the damage these defective parts causes. I also found out that there was a Recall on the Ford 2013–2014 Fusions with the same problems. Now there should be a Recall on the 2017! HELP!
The contact owns a 2017 Ford Fusion. The contact stated while driving 70-75 MPH, the vehicle started shuddering, jerking, and overheating, and the engine was misfiring. The check engine warning light was illuminated. Additionally, there was white smoke coming out of the exhaust pipe. The contact veered to the side of the road and allowed the vehicle to cool down. The vehicle was taken to AutoZone, where it was diagnosed that the spark plugs, and ignition coils needed to be replaced. The vehicle was then taken to an independent mechanic, where the spark plugs and ignition coils were replaced; however, the failure persisted. The vehicle was taken to another independent mechanic, where it was diagnosed and determined that the engine cylinders were misfiring, and the engine needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 104,000.
My car has a overheating due to a faulty head gasket that is causing coolant to leak into the pistons.
On August 10th 2023 while traveling at highway speed on Il Rt 80, The vehicle started shaking violently. There was heavy vibration coming from the engine, & service engine light began to flash. Car was pulled off the road immediately into a gas station. This incident was abrupt, Isolated & nothing prior indicated an issue. My daughter and her friend were in the vehicle and very fortunate to have safely pulled off a busy highway without accident or injury. The vehicle has since been inspected by a Ford Dealership & a licensed auto repair shop. It has been reported that the engine has failed due to internal engine components in the lower portion of the motor. It is not feasible to rebuild this part of the motor. It has been advised I get a new replacement engine by the dealership & shop.
Engine was running rough, and had a check engine light. The code came up as P0302, which is a cylinder 2 misfire code. White smoke coming out of the exhaust. My mechanic confirmed that cylinder 2 had coolant leaking into the chamber and sent me a photo. I called both the dealership and Ford directly. Neither would help, as the car had 94,000 miles and an extended warranty was not purchased. Had this engine failed at speed, losing power could have increased the likelihood of an accident.
The contact owns a 2017 Ford Fusion. The contact stated that there was a rough idle while starting the vehicle, and the check engine warning light was illuminated. Additionally, a misfire code was displayed. The vehicle was taken to an independent mechanic, who informed the contact that there was coolant leaking into the cylinder and that the small block needed to be replaced. The manufacturer was made aware of the failure and referred the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 128,000.
The contact owns a 2017 Ford Fusion. The contact stated while starting the vehicle, there was a rattling sound coming from the vehicle. The contact was unaware of a warning light being illuminated. On another occasion while starting the vehicle, the vehicle overheated, and the check engine warning light illuminated. The contact turned off the vehicle and waited until the vehicle cooled down, but the failure persisted. The vehicle was taken to the dealer and the contact was informed that coolant was leaking into cylinder #2, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 104,000.
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