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2017 Ford Fusion visibility complaints

Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.

See the summary of 2017 Ford Fusion visibility problems: which part fails, at what mileage and related recalls.

Filed Nov 28, 2017 · Visibility · 8,400 miles · IL

Bounce back window feature can not be disabled. Every time my wife opens the side window, the window will not close. The window goes to the top and comes back down by itself. The dealer says this is normal. The dealer reprogrammed it. The next time my wife touched it, it failed. A search on the internet gave a few thousand instructions on how to reprogram it. This is a big safety issue. She lowered the window on the interstate. Then she tried to close it. It wouldn't close. Now she is going 65 MPH and fooling around with the window trying to get it to close. She should be concentrating on driving, not fooling around with a window. Furthermore, if she is stopped in traffic and sees some seedy individual coming near her she can't close the window.

Filed Feb 15, 2017 · Lights, Visibility · 100 miles · NJ

Tl* the contact owns a 2017 ford fusion. While driving at dusk or dawn, the headlamp beams were too dim to project a visible light to safely operate the vehicle. The dealer diagnosed that the headlamps operated as intended. The vehicle was not repaired. The failure recurred on several occasions. The manufacturer was made aware of the issue. The approximate failure mileage was 100. The VIN was not available. Updated 05/10/17*lj

Filed Jan 6, 2017 · Electrical, Visibility · 3,000 miles · MI

Issue 1: fmvss critical safety issue. Intermittent total failure of climate control system, including failure of defogger causing obstructed visibility in cold climates (vehicle is based in metropolitan detroit). The failure is both electrical and mechanical. Neither the touch screen nor the physical console buttons respond to commands. After second intermittent failure, the vehicle was parked overnight in an attached home garage. After ignition, defogger functioned, but no other climate functions worked. Defogger emitted a burning smell akin to a campfire. Forced to drive with such conditions to work to maintain visibility. Issue 2: possible fmvss safety issue. Intermittent failure of the audio system, including snyc commands. Touchscreen (both on the home screen and on the toolbar at the bottom of the screen) and physical buttons do not respond when audio buttons are pressed. When this happens, sync does not respond. Although bluetooth is active, occupants cannot hear the dialed party, and the dialed party cannot hear the occupants. Since sync is tied into 911 system for crashes, this will prevent occupants from engaging with 911 operators hands-free in an accident. If occupants cannot reach/manipulate phone in a crash, they may be unable to call for help. Issue 3: intermittent rear camera failure. After rainfall and frost events, the rear camera does not engage when the vehicle is placed in reverse gear. The screen is black, except for an outline of the vehicle. The radar sensors remain active and beeps if the vehicle is close to backing into an object. After a period of dryness, the camera re-engages. I assume there is a moisture intrusion problem, but am unable to identify the entry point. Online searches suggest that moisture may be intruding through the factory-installed, roof-mounted antenna.

Filed Nov 17, 2016 · Visibility · 4,000 miles · TX

Wiper spray nozzles do not spray on the windshield very well making it difficult to clear a dirty windshield. The wiper arms block the left and right sprayers and only get a small amount of fluid on the windshield. After the wipers leave the home position and stay slightly elevated on the windshield the center sprayer can no longer spray past it to cover the windshield either.

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