Check a VIN

2020 Ford Fusion driver assistance problems

16 complaints (9% of all complaints for this car). 1 crash reported.

owner complaints
16
of this car's complaints
9%
crashes
1
recalls
1

Which part fails

  • Warnings
    7
  • Adaptive cruise control
    4
  • Assist
    2
  • Sensing system: camera
    1
  • Rearview system braking
    1
  • Blind spot detection
    1
  • Automatic emergency braking
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Ford Fusion driver assistance problems in other years

2006201020152020

Related recalls

Back over prevention: softwareReported June 27, 2025 · 200,237 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S72.

Recall number 25V442000 · Recall details

What 2020 Ford Fusion owners say

Most recent owner complaints, unedited.

Filed Sep 22, 2026 · Driver assistance, Engine · NC

2020 Fusion SEL with 41,000 miles. While driving at 65 mph with adaptive cruise control engaged, the vehicle suddenly jerked on two separate occasions during a three-hour drive.

Filed May 29, 2026 · Driver assistance, Steering · NC

I’ve learned a while ago that the vehicle doesn’t have a working horn, I’ve replaced the fuse at least five times and it’s still not working. Yes the car was sold to me this way. Also I’ve been getting this warning to my ford app: “The Blind Spot Information System (BLIS)/Cross Traffic Alert (CTA) has detected a fault and may not function. What Should I Do? If either BLIND SPOT NOT AVAILABLE/SENSOR BLOCKED SEE MANUAL or CROSS TRAFFIC NOT AVAILABLE/SENSOR BLOCKED SEE MANUAL is in the information display, the system may not function. Check the exterior vehicle sensors for damage or debris covering them (see Owner's Manual for sensor locations). If the problem persists, please have the system checked by an authorized dealer.” For the last month my car has become hard to drive as if there’s a power steering issue.

Filed May 4, 2026 · Driver assistance, Engine · TX

I have had this car for 6 years and the transmission has gone out on top of the purge valve, I have seen many people have the same issues with this model and year of this car. THIS NEEDS TO BE ADRESSED. I also see that there is a lawsuit against this issue with the transmission model 6F35

Filed Oct 25, 2025 · Driver assistance, Steering · MS

While driving down the road I start getting warning lights about lane assist, adaptive cruise control, power steering and so forth not working. The steering wheel jerks hard out of my hands and the brakes will automatically apply. I’ve tried talking to the dealership I bought it from and I never get a response. They told me that ford bought it back from the original owner cause it was a great car but this seems to not be the case. Seems more like it’s because of its very dangerous drivability features. I’m extremely concerned about my wife driving the car and I’m constantly getting alerts through the ford app. Took it to a different ford dealership and was showed to me on ford data link where this car has had this problem long before I purchased it. It’s extremely dangerous

Filed Jul 24, 2025 · Driver assistance, Electrical · TN

Randomly 'service advance trac', 'pre-collision assist not available', lane assist not available', power assist steering not available', hill assist not available', warning lights appear. When they do I completely lose power steering. Which is extremely dangerous while driving. Most the time I can turn off and restart the car and it goes away. However, now it has become more frequent and has started losing complete power of the car turning off while driving. I almost died on the interstate. Ford dealerships only recommendation was a new circuit board that was like $5k, more than the car is worth. They said it was something common with the ford fusions, thats why they were quit being made. I researched and it is a common issue, but no recalls have been made???!!???

Filed Jul 19, 2025 · Acceleration, Brakes · VA

Tire Pressure Monitor System Warning Action Now Issue Since 09-22-2024 The tire pressure monitoring system has detected one or more tires are significantly under-inflated. Suggested Actions: Check the tire pressure to ensure the tires are properly inflated. WARNING: The tire pressure monitoring system is NOT a substitute for manually checking tire pressure. The tire pressure should be checked periodically (at least monthly) using a tire gauge. See Inflating Your Tires in the Wheels and Tires chapter of your Owner's Guide. Failure to properly maintain your tire pressure could increase the risk of tire failure, loss of control, vehicle rollover and personal injury.

Filed Jun 11, 2025 · Driver assistance, Steering · 81,000 miles · NC · crash

The contact owns a 2020 Ford Fusion. The contact stated that while making a turn in either left or right direction, the Traction Control warning light had displayed, and the vehicle had reduced speed independently. During failure, the contact lost control of the vehicle and crashed into a mailbox. During the crash, no injuries were reported. No police report was filed and the vehicle was driven home. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 81,000.

Filed Mar 19, 2025 · Driver assistance, Electrical · NC

I have had 2 transmissions within the last year, making this the third Transmission on my vehicle. I had to have another common issue with the car replaced, which is a purge valve. My ABS light goes off often causing difficulty to steer the car and warning lights are activated showing that the safety features are not available. Lastly, there is a crack in the engine block caused by coolant in the spark plug due to overheating. This engine issue is one with the engines that Ford is aware of but I do NOT see a recall. The engine is blown due to this design and the warranties do NOT cover it. Case number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Apr 26, 2024 · Driver assistance, Electrical · TX

The entire media display gets stuck off or will freeze up, when I place the vehicle in reverse the rear camera comes on but parking assist, the rear sensors and cross traffic sensors won't work. Once I place the car in drive the display will either stay all blue or shut completely off. I cannot adjust the climate control, use GPS, or use the media. I have to shut the car off and then after about 10 minutes there is a bunch of clicking noise under the dash and after it stops clicking I can restart the car, the display will sometimes begin to work and if it dossent then I have to shut off the car again and go through the motions again. It has started to be more and more frequently, at first it was maybe once a week and now it is happening at every start.

Filed Nov 19, 2023 · Body, Driver assistance · KY

On hot days the Forward Collision will show as unavailable, but there is no notification saying when it will be available again. This is dangerous in that a safety feature on the vehicle is unavailable when it is hot outside and has been sitting in the sun. Outer door panel skins are becoming unattached from the door frame, which could cause an issue if the skin fails elsewhere that it would be totally unattached to the door frame and fall off when driving. The rear package tray trim (carpeted trim piece behind the rear seats covering the speakers) disintegrates when it is touched due to it being exposed to the sun. Discovered when attempting to clean inside of my rear window. This has caused black particulate to be scattered throughout the vehicles interior. They are small enough that you could be breathing them in as the debris has been found all over the dashboard, seats, infotainment console, and trim all around the car. This is a health hazard due to breathing in fabric/carpet particulate that can irritate the lungs. Link to forum of other people having the same issue: https://www.fordfusionforum.com/index.php?app=forums&module=forums&controller=topic&id=20981#comments

Questions about the 2020 Ford Fusion driver assistance

Does the 2020 Ford Fusion have driver assistance problems?

Owners have filed 16 complaints about the driver assistance of the 2020 Ford Fusion, 9% of all its complaints.

At what mileage do 2020 Ford Fusion driver assistance problems start?

Not enough complaints include the mileage to tell.

Was there a recall on the 2020 Ford Fusion driver assistance?

Yes, 1 recall: 25V442000. Check your VIN to see if your car still needs the free repair.

What year does the Ford Fusion have the most driver assistance problems?

The Ford Fusion model years with the most driver assistance complaints are 2016 (183 complaints), 2010 (167 complaints) and 2011 (106 complaints).

Other 2020 Ford Fusion problems

Transmission 67Engine 59Electrical 38Fuel system 13Steering 12Brakes 10Body 5Suspension 5Acceleration 4Airbags 4Wheels 4Lights 1Locks 1Seat belts 1Visibility 1

VIN decoder

See the problems and recalls for an exact car

Buying a used 2020 Ford Fusion?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history