APIM is faulty per the ford dealer ship. (Rusty Eck Ford) They state that it is a known issue but there has not been a recall. This affects the SYNC, navigation, instrument panel, connectivity to ford connect app, etc. In order for some things to be used temporarily, it has to be hard reset on the console. Nothing leading up to the issue.
2020 Ford Fusion driver assistance complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
The contact owns a 2022 Ford Fusion. The contact stated that on several occasions while in reverse, the proximity warning alert did not sound as designed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Issues with Ford Sync Infotainment system have been occurring for over a year now, with the latest being on May 25th. Backup camera stays on when in drive, and then turns to a blue or black screen that says contact dealer. GPS will fail randomly and will show my vehicle driving off roads and not following the route I am driving. A/C will randomly stop working and show a Fan Speed of 0 no matter how many times you try to increase the fan speed, then once you are able to adjust the fan speed after restarting the car it will only blow very hot air at any temperature setting except in Max A/C. Which even in Max A/C the air coming out is not very cold. The backup camera staying on is dangerous you are not able to control any other functions of your vehicle because the vehicle believes its still in reverse, and at night when the screen is bright blue it impairs visibility. The GPS failure does not allow for proper navigation when traveling. The A/C issue is dangerous during the summer time when you are unable to cool your vehicle with passengers, especially young children from the over 100F temperatures you can experience during the summer. The dealership has seen the A/C issue, and I have videos of the backup camera and GPS issues. Dealership has inspected the vehicle and has been unable to diagnose the issue. They have reset and updated the software, but issues are still intermittent. Multiple calls with Ford and they are unable to provide additional assistance without there being any fault codes or the issue being present. When the A/C issue was present at the dealership, they were unable to diagnose the issue and Ford did not respond back to customer service inquiries to know who at Ford to contact for additional support. No warning signs about the issues. Will just happen randomly at times with no advance warning of anything happening. Most of the time the issues happen after starting the vehicle, but A/C and GPS issues have occurred during middle of a drive.
If the car is parked in directly sunlight and I start the car a "Front camera temporarily unavailable" message will appear. It happens more when the outside temperature is warmer.
Constantly with this specific vehicle, especially with the lane assist. The vehicle continuously jerks either left or right even within the green parameters of the lane, especially when doing a slight turn on the highway. When it is raining the vehicle smart as go offline an cannot read the lane or the vehicle in front of it. When I first purchased the vehicle after driving for less than a year I had to take the vehicle in because the engine was warped. Constantly when I’m the vehicle the Apple car play system would either freeze or the screen would go black.
"Pre-Collision Assist Not Available" shows on dash every time when starting the car now. Started in October intermittently.
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