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Ford Fusion power windows problems

18 of the 22,465 owner complaints about the Ford Fusion describe power window failure, most of them for the 2014 model year.

owner complaints
18
worst model year
2014
typical mileage
38,000
Is there a fix? There is 1 recall for this area of the car. See below

By model year

  • 2017
    3
  • 2016
    3
  • 2015
    1
  • 2014
    5
  • 2013
    1
  • 2010
    2
  • 2008
    1
  • 2006
    2

What owners say

Filed Oct 17, 2025 · Body, Electrical · TX

- Window motor passanger side not working unable to close window. 2023 - Sync system not working after battery and key changed by dealership. 2021 - Rearview Camera no display found - lighter port in console over heats

Filed Aug 5, 2023 · Airbags, Electrical · 140,000 miles · IN

“Temporarily lost communication with the Climate System” error. Alert suddenly came on while driving, no prior issues or signs of error. Windows will not go down, air conditioner will not come on, cannot use climate touch screen or control volume from dash.

Filed Oct 4, 2022 · Electrical · KY

There is an electrical issue where the whole interior/dash system and door panel buttons fault. There is no heat or air flow and the windows will not roll up or down. If the windows are rolled up during summer and it faults the car gets up over 100 degrees quickly. This could kill me and my passengers. Also if it is cold or raining with there being no air flow the front windshield fogs and there is no defrost causing visibility to completely diminish. We have taken to a Ford dealership for repair and they did not fix the issue. This has been an ongoing issue for 2 years. We have also attempted to replace the whole control module and this did not fix the issue. I do not have any more money to put into this car in an attempt to fix the issue and it may not work. This is very unsafe for myself as well as the children in my care with child death tolls growing due to heat exposure in hot cars or freezing in the winter. This is at no fault of my own. No warning signs show on the vehicle prior to this happening.

Filed Jun 18, 2022 · Driver assistance, Electrical · OK

Electrical system failure on multiple components. Upon start entertainment system (radio, nav, etc.) is inoperable, A/C does not function, windows will not roll down. Has happened on multiple occasions.

Filed Sep 12, 2021 · Electrical, Seats · TX

Driver’s climate fault. Temporary lost communication with the climate system When this happens the a/c goes out and the windows will not roll down. It it way too hot in Texas for me wife and kids to get stuck with the windows up and the a/c not working. We have it at the dealership several time it their fix does not last.

Filed Sep 7, 2020 · Electrical · 66,818 miles · KY

Was driving down the road when my car starting driving strange, very rough. Then the climate control system was completely grayed out and a message popped up on my dash 'temporarily lost communication with climate system' while this error message is up, the windows won't go down or up, A/C or heat won't turn on, dash doesn't work at all, doors won't lock or unlock. Very unsafe!

Filed Feb 12, 2020 · 30,500 miles · IL

There have been several instances where my windows will not roll up. When I try to roll up the window it automatically goes back down.

Filed Jul 26, 2019 · Electrical · 18,728 miles · IA

This is a recurring problem which has now happened 4 times. The entire electrical system goes down. The dash goes dark, the A/C does not work, the turn signals don't work, the doors and windows will not work and I cannot even get out of the car. It does not help to turn off and restart the car, everything will start working eventually on its own. I can steer and brake, but that is all. This last time I was on the interstate and was frightened that I would be hit before I could get on the shoulder. When I took it in, as usual, they could not find the problem. It was suggested that I contact ford for a replacement vehicle. They denied my request, saying I was outside the time period for filing. The case number is fma cas-22012807. I bought the car at raceway ford in hartsville, sc, where I resided, in march of 2016. I first had trouble with it in june, 2016 and took it in. The again in december, 2016 and january, 2018. I have since moved to des moines, ia and had the same problem again in july, 2019. The car has less then 19,000 miles and I feel very dangerous. In january, 2018 they told me that they replaced the entire computer system but the problem is still there. I hope there is something that the federal safety agency can help with.

Filed Apr 7, 2019 · Electrical · 3,000 miles · IL

The front driver side and passenger side windows will not close fully on occasion. If you try rolling the window up it will automatically roll back down to about halfway to 2/3 open. I tried to get this issue corrected at he dealership once. The mechanics refused to log the issue and 'recalibrated' the window in a few seconds. The problem persists. It is a safety issue in my opinion because passengers and drivers cannot close the window in case of emergencies. This has been ongoing since last year.

Filed Aug 31, 2018 · Visibility · 60,000 miles · TN

Tl* the contact owns a 2008 ford fusion. The contact stated that the front and rear driver side and rear passenger side window regulators became inoperable. Moody's automotive (located at 219 w central ave, jamestown, tn 38556, (931) 879-4621) was contacted and an appointment was made to have the rear passenger side window regulator replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.

Related recalls

Electrical system: propulsion system: traction battery: management system/energy control module (bms/becm)Reported June 23, 2023 · 14,452 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
Risk
A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.
Remedy
Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S33.

Recall number 23V440000 · Recall details

Questions about the Ford Fusion power windows

Which Ford Fusion years have power window failure problems?

The model years with the most reports are 2014 (5 complaints), 2016 (3 complaints) and 2017 (3 complaints).

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